Homebeech

My mum lived at Homebeech for a number of years and was always very happy here. When she fell ill and then passed away, 3 months ago, the staff were not only very caring to my mums needs but they were very kind to me. They had a good relationship with mum and I know they were sad when she died. The nurses and staff are brilliant and I found them to be very approachable.

This care home does not meet basic standards. My mum's bed clothes were dirty, half her clothes went missing, once a brand new winter coat. When I approached the staff I was told casually they had loads of odd bits in the laundry, I was disgusted with what I found. My mum's clothes were screwed up and smelly in a bucket. No coat, this was obviously long gone, along with her new watch I got her for Christmas. Some of the staff are lovely but they are fighting a losing battle. My mum was treated like a baby and being in that awful place has set her back years. Her dementia has worsened and I know it is due to the lack of care and interaction. Other residents sitting in their own mess. Omg, it's such an awful place, it should be shut down. We have now moved mum to a private care home that we are funding and she is thriving. Please, please try and avoid this awful place.