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Barchester Westlake House Care Home

Pondtail Road, Horsham, West Sussex RH12 5EZ
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I was made to feel so welcome and could see that the staff were first class.Noreen A(Daughter of Resident/Service User)
Barchester Westlake House Care Home, Horsham
I cannot recommend Westlake highly enough. Thank you all so much.Alan B(Husband of Resident/Service User)
Barchester Westlake House Care Home, Horsham
First Class in every respect - lovely staff, great food and beautiful building.Linda G(Daughter of Resident/Service User)
Barchester Westlake House Care Home, Horsham

Barchester Westlake House Care Home offers first class care and comfort in Horsham, West Sussex.

Located in a leafy rural countryside setting, yet local to picturesque and thriving Horsham Town Centre, Westlake is a warm, friendly and an inviting home, offering first-class 24-hour nursing and residential care in West Sussex.

Less than a five-minute drive to the nearest rail station, with plenty of local amenities on the doorstep, Westlake is proud... 

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Care Provided by Barchester Westlake House Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 63 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,160N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Westlake House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sarah Hart (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • No restrictions to visitors

Parking

  • Free parking on site

Barchester Westlake House Care Home Reviews (134)

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9.7

Barchester Westlake House Care Home has a Review Score of 9.7 (9.746) out of 10, based on 13 reviews in the last 2 years. Over all time Barchester Westlake House Care Home has 134 reviews.

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Showing 134 reviews matching selected criteria
Review from Jennifer G (Daughter of Resident) published on 22 May 2019 Submitted via Postal Card
Overall Experience
Review from V S (Respite Resident) published on 6 May 2019 Submitted via Postal Card
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Review from Jill B (Resident / Service User) published on 15 April 2019 Submitted via Postal Card
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Review from E B (Resident / Service User) published on 11 April 2019 Submitted via Postal Card
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Review from John T (Sister of Resident) published on 27 February 2019 Submitted via Postal Card
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Review from D T (Respite Resident) published on 12 February 2019 Submitted via Postal Card
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Review from Julie A (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card
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Review from Elaine (Daughter of Resident) published on 1 February 2019 Submitted via Website
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Review from Ann M (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card
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Review from Susan H (Daughter of Resident) published on 21 November 2018 Submitted via Postal Card
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Review from Frances W (Resident / Service User) published on 27 September 2018 Submitted via Postal Card
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Review from June B (Respite Resident) published on 8 August 2018 Submitted via Postal Card
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Review from Steve J (Husband of Resident) published on 12 March 2018 Submitted via Website
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Review from Valerie L (Daughter of Resident) published on 12 March 2018 Submitted via Review Postal Card
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Review from H L (Daughter of Resident) published on 12 March 2018 Submitted via Review Postal Card
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Review from Joan W (Resident / Service User) published on 29 January 2018 Submitted via Review Postal Card
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Review from R D (Daughter of Resident) published on 22 January 2018 Submitted via Review Postal Card
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Review from Derek B (Resident / Service User) published on 14 December 2017 Submitted via Review Postal Card
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Review from Joan M (Resident / Service User) published on 7 December 2017 Submitted via Review Postal Card
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Review from S P (Resident / Service User) published on 7 December 2017 Submitted via Review Postal Card
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (57) & Events (6)

News
  • 16 Sep 2026

    We had a fantastic afternoon of listening to some of the best music of our time Our residents enjoyed listening, singing and tapping their toes to some of their favourites...

  • 16 Sep 2026

    Today we celebrated the simple joy of colouring! Our residents enjoyed getting creative, choosing their favourite colours and sharing plenty of smiles and laughter along the way. Colouring is a...

  • 16 Sep 2026

    We’re delighted to introduce Katie, our new Activities assistant! We’re looking forward to seeing the enthusiasm, creativity, and positive energy she will bring to the role. Katie hobbies including arts...

Upcoming Events

Awards / Recognitions (90)

Accreditations

There are no accreditations posted yet for Barchester Westlake House Care Home.

Meet the Team (15)

Linda Ryan
Linda RyanJob Title General ManagerJoined 2025
Giovanni Congiu
Giovanni CongiuJob Title Deputy ManagerJoined 2022
Tria De La Cruz
Tria De La CruzJob Title Clinical LeadJoined 2018
Charlotte Brooking
Charlotte BrookingJob Title Home AdministratorJoined 2023
Mia Williams
Mia WilliamsJob Title Admin AssistantJoined 2026
Peter Embling
Peter EmblingJob Title Maintenence ManagerJoined 2017
Pearl Retei
Pearl ReteiJob Title Head HousekeeperJoined 2020

Pearl joined Westlake House in April 2020. Pearl has many years of experience in a similar role. She has brought a refreshing new enthusiasm to our housekeeping team and our residents.

Rosie Duhig
Rosie DuhigJob Title Activities CoordinatorJoined 2024
Dave Jackson
Dave JacksonJob Title Maintenance OfficerJoined 2019
Sheila Elliott
Sheila ElliottJob Title Residents RepresentativeJoined 2023
Florica Negrean
Florica NegreanJob Title Senior Carer & Speak Up ChampionJoined 2022
Dinkle Davis
Dinkle DavisJob Title Registered NurseJoined 2022
Yamil Juri
Yamil JuriJob Title Care PractitionerJoined 2021
Kerry Hall
Kerry HallJob Title Carer & Dementia ChampionJoined 2022
Louisa Moyo
Louisa MoyoJob Title Senior Registered NurseJoined 2022

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Westlake House Care Home to verify any information. View our terms and conditions. Barchester Westlake House Care Home has an Enhanced Service -what an Enhanced Service includes.