We have been continually and consistently surprised by the standard of careJohn D(Brother of Resident/Service User)
staff are very kind and thoughtful and tend to not miss small details which makes all the differenceJames S(Husband of Resident/Service User)
my mum was really well looked after and loved by the whole teamStefan K(Son of Resident/Service User)
We have been continually and consistently surprised by the standard of careJohn D(Brother of Resident/Service User)
staff are very kind and thoughtful and tend to not miss small details which makes all the differenceJames S(Husband of Resident/Service User)
my mum was really well looked after and loved by the whole teamStefan K(Son of Resident/Service User)
Westergate House is a former stately home set in extensive grounds and nestled in the South Downs, close to Arundel and on the outskirts of the Cathedral City of Chichester.
It offers comfortable accommodation and expert residential, nursing and dementia care, for short stay and long term placements.
Westergate House is very proud of its overall 'Good' rating, achieving 'good' across all five domains in April 2021. They recently endorsed...
Westergate House is a former stately home set in extensive grounds and nestled in the South Downs, close to Arundel and on the outskirts of the Cathedral City of Chichester.
It offers comfortable accommodation and expert residential, nursing and dementia care, for short stay and long term placements.
Westergate House is very proud of its overall 'Good' rating, achieving 'good' across all five domains in April 2021. They recently endorsed the great work they do during an Infection Prevention Control inspection in March 2021, publishing several pages of good practice on the report which can be viewed on their website.
The home has three individual specialised communities where the residents can be assured to be placed in an environment most appropriate to their needs. With a professional team who are dedicated to providing top quality, holistic care which is centred around the needs of the individual. Residents are offered the right level of support for their needs whilst respecting their autonomy and maintaining their dignity.
The care team are passionate about providing a safe, stimulating and friendly home setting for those who live there, and residents are encouraged to live life to their full potential, celebrating the big and the small events of life at the home.
If you would like more information please contact the team. Most importantly, they would like to show you round their beautiful home so you are able to meet the team. They know that choosing a care home is a big decision; they are here to help and look forward to speaking with you.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Westergate House Care Home for full pricing details and T&Cs.
Contact Barchester Westergate House Care Home to confirm what's included and get a personalised quote:
Barchester Westergate House Care Home has a Review Score of 10 (9.950) out of 10, based on 22 reviews in the last 2 years.
Over all time Barchester Westergate House Care Home has 114 reviews.
Warm, friendly and welcoming. The care was second to one for both my husband and myself. I am most grateful and I would highly recommend Westergate.
Warm, friendly and welcoming. The care was second to one for both my husband and myself. I am most grateful and I would highly recommend Westergate.
Thank you so much for the lovely review of your experience of Westergate House and the care your husband received during his time with us. These reviews are so valuable as they are read by those who are looking for a quality care home for their own loved ones, so we very much appreciate you taking the time to leave your comments.
I would also like to single out one staff member, in particular, who provides outstanding care to mum.
I would also like to single out one staff member, in particular, who provides outstanding care to mum.
We are always so pleased to read the wonderful comments that we believe reflect the excellent care we provide. Following our conversation, the individual carer you mentioned as giving outstanding care to your...
Thank you for your excellent review of the care your mother receives here at Westergate.We are always so pleased to read the wonderful comments that we believe reflect the excellent care we provide. Following our conversation, the individual carer you mentioned as giving outstanding care to your mother has been made aware of your review and is extremely happy with your comments and proud of the difference his care makes, along with the rest of our care team.
I am 88 and in full procession of my mental faculties and find it frustrating that there are so few residents with whom I can have meaningful dialogue. The staff, however, are first-rate and ensure my sanity! I still have a healthy appetite and find the food rather bland, although I can understand...
I am 88 and in full procession of my mental faculties and find it frustrating that there are so few residents with whom I can have meaningful dialogue. The staff, however, are first-rate and ensure my sanity! I still have a healthy appetite and find the food rather bland, although I can understand that it is what most very elderly folk like. It could be more imaginative and with more variety thank you. Overall excellent.
Being one of our younger and fitter gentlemen, we understand that you are a social and active individual, whereas generally many others tend to be very private or less inclined to engage on the same level as...
Thank you so much for your candid review of your time residing here at Westergate House.Being one of our younger and fitter gentlemen, we understand that you are a social and active individual, whereas generally many others tend to be very private or less inclined to engage on the same level as you like to enjoy. We do very much appreciate you taking the lead in activities such as our Scrabble afternoons and your participation in our choir, as well as leading a beautiful Classical Music afternoon. Following our conversation I understand you have already met with the Chef and considering your personal comments, along with our monthly resident meeting, we are replacing some of our dishes with suggestions directly from you and your peers. We are always open and appreciative of feedback and suggestions from our residents, so thank you again for your comments and we look forward to your continued contribution to life here at Westergate House.
My Dad spent 18 months in Westergate House and I’ve been impressed with the level of personalised care he received. The staff have always been so welcoming, friendly and helpful on my frequent visits. It has been lovely to observe all staff interact with the residents as they go about their work...
My Dad spent 18 months in Westergate House and I’ve been impressed with the level of personalised care he received. The staff have always been so welcoming, friendly and helpful on my frequent visits. It has been lovely to observe all staff interact with the residents as they go about their work through the different areas of the home e.g. the kitchen staff will communicate with residents by name as they walk through the lounge. There was always a wide variety of good food and plenty of drinks offered to the residents. No matter how busy the carers were, I was always offered a drink. Dad’s end of life care was handled so sensitively it made a sad time easier to cope with. I would have no hesitation recommending Westergate House to anyone. Thank you all.
Your comments are much appreciated and will be forwarded to our wonderful staff.
We cannot recommend highly enough Westergate House. The care and love shown on each resident are second to none. We have visited this care home for the last 10/11 years visiting my mother in such a wonderful place. It has been a joy to visit the care home Westergate. On each visit, we have been...
We cannot recommend highly enough Westergate House. The care and love shown on each resident are second to none. We have visited this care home for the last 10/11 years visiting my mother in such a wonderful place. It has been a joy to visit the care home Westergate. On each visit, we have been treated with much compassion. We will greatly miss visiting Westergate House and the wonderful staff.
Thank you so much Raymond for your outstanding review of our Home and the care your mother experienced whilst residing at Westergate House. We are so glad that you also felt welcomed and a part of our environment. Your comments about our wonderful staff will be passed on to them.
My 93-year-old father-in-law was struggling to maintain his own home and stay out of hospital, with a long history of repeated falls and medical issues. We were due to go on holiday in May when another fall led to hospitalisation, three days before departure. The hospital and social services...
My 93-year-old father-in-law was struggling to maintain his own home and stay out of hospital, with a long history of repeated falls and medical issues. We were due to go on holiday in May when another fall led to hospitalisation, three days before departure. The hospital and social services cleared him to leave - on condition that he had support at home. There was little time to organise anything but Westergate House came to the rescue with an offer of respite care. It was a godsend. From first contact, the staff were magnificent, understanding, supportive and kind. The house is in the style of a country hotel, with impressive and comfortable facilities for residents with all sorts of needs. During the time that my father-in-law was there, our family was nothing but amazed at the superhuman efforts that Westergate staff put in to make a difference. I can thoroughly recommend this facility.
We cannot thank you enough for your kind and thoughtful words regarding the care your father-in-law received whilst with us at Westergate. It was our pleasure to be involved in his care in his final months. Our aim is always to make the admission process as smooth as possible as we...
Dear ChesterSending our warmest regards to you and your family.
I am sincerely grateful to Westergate House and all the staff for their care and compassion in helping us through a very difficult time. Although my mum was only with them for a short time - owing only to location and family issues - the manager and all of the rest of the staff bent over backwards...
I am sincerely grateful to Westergate House and all the staff for their care and compassion in helping us through a very difficult time. Although my mum was only with them for a short time - owing only to location and family issues - the manager and all of the rest of the staff bent over backwards to help my mum, myself and the rest of our family. Westergate House sits in a beautiful country area with a peaceful garden and is right opposite the attractive and historic Denman Gardens. I was sad that we had to move mummy away, as I am fully confident that she would have settled and been happily cared for at Westergate. With many thanks and love to you all.
Thank you so much for your thoughtful review of the care and compassion your mum received whilst at Westergate House. We were more than happy to help at a time when it was most needed, and we are glad that she is now settling into our sister home which is more suitably located for you all. We wish you all the very best in the future.
Dad has now been a resident for two whole months and has settled in well. The staff are very caring and attentive and conduct themselves very professionally. We are very pleased with the home and look forward to the restoration work to be completed and to the summer when dad can explore the grounds.
Dad has now been a resident for two whole months and has settled in well. The staff are very caring and attentive and conduct themselves very professionally. We are very pleased with the home and look forward to the restoration work to be completed and to the summer when dad can explore the grounds.
Dear D H,
Thank you for your lovely review of our home. We pride ourselves on having a caring and professional team of dedicated staff to help look after our residents, and we're so glad that you agree!
Since August 2017 my father has been a resident here and the home cannot be faulted for the service, care and empathy provided. Whenever visited, the staff always know where my father was and how he was doing. The attitude to him was so caring and encouraging. They have ensured I am aware of any...
Since August 2017 my father has been a resident here and the home cannot be faulted for the service, care and empathy provided. Whenever visited, the staff always know where my father was and how he was doing. The attitude to him was so caring and encouraging. They have ensured I am aware of any serious falls or if the doctor has been called. I said there was little point in calling me for every trip as this was a regular occurrence. I have no hesitation in recommending this home to anyone wanting a loving place for their relative.
Jean, many thanks for your honest and kind review of the care your father receives at Westergate. Your review is much appreciated.
I would like to recommend Barchester Westergate House to anyone looking for a nursing home for a relative. Dad has lived there since March 2016, sadly passing away today. The staff are absolutely wonderful - they made dad feel at home and were so attentive, especially during his last days. Such a...
I would like to recommend Barchester Westergate House to anyone looking for a nursing home for a relative. Dad has lived there since March 2016, sadly passing away today. The staff are absolutely wonderful - they made dad feel at home and were so attentive, especially during his last days. Such a lovely atmosphere and people putting your mind at rest when a loved one moves in with them.
Kindest regards
I cannot recommend Westergate House too highly. They don't just look after my father but truly care for him. He is washed, shaved, his clothes fresh and laundered and chosen with care. His appetite has grown tremendously since moving in and he enjoys 3 full meals a day. The food is excellent and...
I cannot recommend Westergate House too highly. They don't just look after my father but truly care for him. He is washed, shaved, his clothes fresh and laundered and chosen with care. His appetite has grown tremendously since moving in and he enjoys 3 full meals a day. The food is excellent and varied. Dad is always asked what he would like from the menu. Every courtesy is shown. He says himself "there is no better place" and wishes he had made this move years ago. Westergate House represents peace of mind for the family.
Many thanks for such an excellent review regarding your father's experience of life here at Westergate, as well as your lovely comments regarding his care. Our philosophy includes that we never lose sight of the fact that this is our residents' home, and we offer a caring, safe, homely environment to all who reside here.
The care home is simply outstanding. Our mother settled in very quickly here, the staff are amazingly kind consistently. Mum was so happy at Barchester Westergate that she opted to stay there to die. Her death was handled so sensitively, the nursing up to death was brilliant. Excellent liaising...
The care home is simply outstanding. Our mother settled in very quickly here, the staff are amazingly kind consistently. Mum was so happy at Barchester Westergate that she opted to stay there to die. Her death was handled so sensitively, the nursing up to death was brilliant. Excellent liaising with the hospice and our wishes. We miss visiting there. The staff are so friendly.
Thank you so much for your outstanding review of our home T T. We are so pleased to hear that you were reassured with the palliative nursing care your mother received towards the end of her life and that she was happy during her time here.
As a visitor - I was made most welcome by everyone I met. Thank you.
As a visitor - I was made most welcome by everyone I met. Thank you.
Thank you Maureen for your kind comment. At Westergate we always welcome families, friends and visitors alike to enjoy their time here spent with loved ones.
My mother initially went to Westergate for respite, following the death of her husband, then settled there. She was looked after very well in these final months and she always spoke highly of the staff, cleanliness and food (especially the soup!). I was kept well informed and the staff, without...
My mother initially went to Westergate for respite, following the death of her husband, then settled there. She was looked after very well in these final months and she always spoke highly of the staff, cleanliness and food (especially the soup!). I was kept well informed and the staff, without exception, were always helpful, knowledgeable and supportive, whether contacted by phone or in person. Westergate has a clean, homely, welcoming atmosphere and everyone is really friendly. Mum's visitors were always made welcome and often took lunch with Mum, either in the residents dining room or separately in the conservatory. Mum liked the view of the gardens from her room and enjoyed the occasional trip out, whether taken by us to a nearby tea room or as an outing to a local garden centre. I wouldn't hesitate to recommend to others.
Kind regards,
An outstanding establishment where residents are treated with care and respect by all the staff, who are friendly and professional.
An outstanding establishment where residents are treated with care and respect by all the staff, who are friendly and professional.
Thank you so much K M C, for your great review of Westergate House, which we really appreciate!
Thanks to all for the care and help she has been given since her return to the home.
Thanks to all for the care and help she has been given since her return to the home.
Dear Linda. Thank you very much for such a great review. We are so glad that Mum has done so amazingly well in her recovery, and we are really pleased that you consider her care to be excellent; as this is what we aim to deliver to all of our residents.
My elderly cousin moved to Westergate House from a care home where she had been bored, lonely and sad. At Westergate House she has regained her old sparkle and has absolutely blossomed. Westergate House Is a gracious regency building which provides a lovely, spacious and peaceful environment where...
My elderly cousin moved to Westergate House from a care home where she had been bored, lonely and sad. At Westergate House she has regained her old sparkle and has absolutely blossomed. Westergate House Is a gracious regency building which provides a lovely, spacious and peaceful environment where the staff all work together to make a safe and caring home for the residents. My cousin has enjoyed joining in with the varied activities programme, she has made friends, eats very well and always looks relaxed and well cared for. Staff go out of their way to assess and meet the needs of the residents. Over months and years really caring relationships are established so residents feel secure in the knowledge that they are valued individuals with kind and experienced staff ready to help where needed. I enjoy visiting at Westergate House and would be more than happy to live there myself.
Thank you so much for your glowing review of life here at Westergate. We are so pleased that you feel your cousin has regained her old sparkle and 'absolutely blossomed' here; and you enjoy visiting too. We feel passionately about life at Westergate and together we are committed to making a difference for our residents.
Our mother has recently become a resident and our family have been overwhelmed with the level of care provided and the helpfulness of all members of staff. Nothing is too much trouble for anyone.
Our mother has recently become a resident and our family have been overwhelmed with the level of care provided and the helpfulness of all members of staff. Nothing is too much trouble for anyone.
We at Westergate strive to offer care and comfort to our residents and we are so pleased that you have felt supported.
My mother moved into the home in April 2018. She was discharged from hospital and her previous care home could not take her back. Westergate House could not have been more helpful and within days she was moved in. Staff absolutely amazing, made her feel very welcome and got her to walk within 4...
My mother moved into the home in April 2018. She was discharged from hospital and her previous care home could not take her back. Westergate House could not have been more helpful and within days she was moved in. Staff absolutely amazing, made her feel very welcome and got her to walk within 4 days of being there. Cannot thank everyone enough. Highly recommend.
Thank you, Diana, for your recent excellent review. We will be delighted to share your praises with our staff team, who do a wonderful job and take great pride in all they do for our residents.
I have just returned from one week of respite care at Westergate House Care Home. I returned home (to sheltered housing) completely rested in body, mind and spirit. Particularly noticeable was the patience and gentleness of the staff and the relaxed nature of the residents. I felt safe and cared...
I have just returned from one week of respite care at Westergate House Care Home. I returned home (to sheltered housing) completely rested in body, mind and spirit. Particularly noticeable was the patience and gentleness of the staff and the relaxed nature of the residents. I felt safe and cared for in a quiet atmosphere. The dining room again was comfortably small and the chefs are to be congratulated on a basic menu well served. End of life can be quite difficult to handle but I think they have the balance about right.
Thank you very much for your complimentary review regarding your recent respite stay with us at Westergate. We are so pleased that you were able to return home feeling rested and refreshed and experienced the excellent care we provide, as well as the comfortable and relaxed atmosphere that our home...
Thank you very much for your complimentary review regarding your recent respite stay with us at Westergate. We are so pleased that you were able to return home feeling rested and refreshed and experienced the excellent care we provide, as well as the comfortable and relaxed atmosphere that our home offers. Needless to say we look forward to welcoming you back at any time you wish to return in the future.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
A special day here at Westergate House – and a chance to meet more of our fabulous team! Today Barchester launches its annual Family & Friends ‘Tell Barchester’ survey, and...
Westergate House was delighted to welcome back the Sussex British Motorcycle Owners Club for a very special morning. The bikes and their riders arrived in style and were warmly greeted...
Scrabble Club is a firm favourite at Westergate House ?? A chance to put our memories and word skills into action! There was plenty of concentration as we searched for...
There are no accreditations posted yet for Barchester Westergate House Care Home.
Welcome to Westergate House, my name is Paul and I am the Senior General Manager here.
I have over 35 years-experience within the healthcare...
Welcome to Westergate House, my name is Paul and I am the Senior General Manager here.
I have over 35 years-experience within the healthcare profession, working in the NHS, prior to moving to the private healthcare sector in 1996. I have now been with Barchester Healthcare for over 20 years, I feel privileged, that the majority of these glorious years, I have spent as the General Manager here at Westergate House. I am exceptionally proud of the amazing team, of over 100 staff, many of them with their 10, 15 and 20 years-service awards too. Together, we continually strive for excellence and to improve the service we offer to our residents.
The quality of the delivery of person centred care is paramount in my philosophy to create a home where I would be happy to be a resident. I feel passionately about Westergate and together with my team, we are committed to making a difference for our residents, supporting individuals in everyday successes.
We never lose sight of the fact that residents don’t live in our work place – we work in their home!
My name is Nikki and I am the Deputy Manager here at Westergate House.
I joined the home in 2022 as Clinical Lead and enjoyed supporting the nursing...
My name is Nikki and I am the Deputy Manager here at Westergate House.
I joined the home in 2022 as Clinical Lead and enjoyed supporting the nursing and care team. I work closely with the General Manager, with whom I have forged a strong and positive working relationship, where complete focus on the residents and staff team, and providing a safe and caring environment is a shared priority. As a result, I was thrilled to accept the opportunity to become Deputy Manager at Westergate House and work alongside the General Manager to ensure the home goes from strength to strength in delivering person-centred care, an enjoyable lived experience and a dedicated happy team.
My work history to date includes a career change in 2002 when I decided to join the NHS as a carer. I then commenced my nurse training in 2006 and qualified as a Registered General Nurse in 2009. I now have 15 years of experience, from working in an acute setting as a Ward Sister before deciding to work in the private sector in 2020.
I am a very dedicated and passionate individual, ensuring person-centred care is delivered to the highest of standards for all our residents, I am committed with my team and Westergate to making a difference for the residents who make Westergate their home.
I thoroughly enjoy my role and work with a great supportive and knowledgeable team, no two days are ever the same. There is always plenty happening which makes my role varied and exciting not only for the residents; but the staff team too.
My name is Lisa and I am the Home Administrator here at Westergate House.
My professional journey, although beginning in pharmacy and later moving...
My name is Lisa and I am the Home Administrator here at Westergate House.
My professional journey, although beginning in pharmacy and later moving into the NHS, has consistently been centred around the well-being and care of patients and residents.
As an Administrator, I see my role as an opportunity to do more than manage operations; it's about helping to build a true community. My goal is to work alongside our dedicated care team to make this a place where our wonderful elderly residents feel a profound sense of belonging. I want every resident to feel as though they are not just in a care home, but truly at home, surrounded by warmth, dignity, and respect. I bring a blend of administrative expertise and heartfelt compassion, believing that these qualities are essential for creating an environment where residents can thrive.
I am delighted to be working with the staff team, the residents, and their families at Westergate House, and supporting with anything that comes under the umbrella of administration.
My name is Bernice and I am the Head of Memory Lane communities at Westergate House.
I have been at Westergate House for over 20 years and a...
My name is Bernice and I am the Head of Memory Lane communities at Westergate House.
I have been at Westergate House for over 20 years and a Registered Mental Nurse for over 35 years. I lead the Memory Lane communities and Dementia Champions, sharing my knowledge and experience with them; enriching the lives of people living with dementia.
Enhancing the well-being of the residents and to make every day enjoyable. We strongly believe people living with dementia should enjoy a fulfilled and happy life, with specialist support to continue doing the things they love.
Westergate House is my home and I could never imagine working anywhere else. I have always wanted to be a nurse and to make a difference, to be part of residents' lives to make them feel safe, happy and secure.
My name is Mel and I am the Head of Nights/ Clinical Lead here at Westergate House.
I am delighted to be working at home and using my work...
My name is Mel and I am the Head of Nights/ Clinical Lead here at Westergate House.
I am delighted to be working at home and using my work experience to date supporting the Deputy Manager as Clinical Lead to ensure we are always delivering high standards of effective and compassionate care. My role includes leading the night team as the Head of Nights.
I have been a qualified nurse RGN for forty years and have enjoyed an incredible career. My training was completed at Kingston & Richmond Hospital where I stayed for a year after qualifying before working for a number of agencies where I gained a wealth of clinical experience. In 2000 I joined the Sussex Community Foundation Trust as a Clinical Lead and enjoyed working with patients in the community for twenty years. More recently, I have worked as a Registered Manager for a local nursing home which gave me valuable insight into caring for residents with a range of complex and individual needs as well as their GP and multi-disciplinary team to ensure the best possible care.
I am thrilled to have the opportunity to put these skills to use in my role at Westergate House and look forward to working closely with our residents, their families and the exceptional staff team.
My name is Marc and I am part of the nursing team here at Westergate House.
I qualified as a Registered Nurse in 2011 and began my career working...
My name is Marc and I am part of the nursing team here at Westergate House.
I qualified as a Registered Nurse in 2011 and began my career working for Barchester Healthcare. I spent the first two years working at Llys Y Tywysog Care Home in Wales and then transferred to Westergate House eight years ago.
I am thoroughly enjoying my role here in West Sussex and love caring for our residents. No two days are the same and there is always something fun going on. I enjoyed taking part in the home’s activities and appeared in last year’s panto. I am also a keen member of the Westergate House quiz team!
My name is Rachel and I am the Activities Lead here at Westergate House
I am delighted to work at such a lovely home and to support our residents to...
My name is Rachel and I am the Activities Lead here at Westergate House
I am delighted to work at such a lovely home and to support our residents to do the things they enjoy; it is extremely important to me that we are offering a premium and person-centred service to each resident. I support our residents on a daily basis by providing meaningful and quality activities either in groups or one-to-one, helping to encourage and build individuals’ confidence, while creating an enjoyable environment for everyone. Westergate House is the home of our residents, so it is extremely important to me that we respect their space, while offering unique activity provision to each and every person.
My background includes local charity work and events-planning, for organisations including Sussex Wildlife and Chestnut Tree House. I am eager to find out about our residents’ individual choices and aspirations, and plan to organise activities and outings to meet preferences. Outside of Westergate House homelife is busy with two teenage boys. I enjoy spending time outdoors walking in the countryside, as well as creative activities, to relax and refresh.
My name is Sam, and I am the Head Chef here at Westergate House.
I studied locally at Chichester College and achieved a Level 3 award in Hospitality...
My name is Sam, and I am the Head Chef here at Westergate House.
I studied locally at Chichester College and achieved a Level 3 award in Hospitality and Supervision, where all elements of food preparation, cookery and kitchen management were learned. My experience as a chef was gained through working at The Ramblers Roost, a Premium Country Pub, in Coulsden, Surrey, and The Crow and Gate, in Crowborough. I was fortunate to learn from well-travelled chefs who were keen to share their knowledge and breadth of experience during a time when there was autonomy in the kitchen, and creative flair was recognised. At The Crow and Gate, I worked as General Manager and gained skills in managing the staff team and running the kitchen in a senior position. In recent months, it has been my goal to find a role where I can make a difference to people’s lives, and I am absolutely delighted to be working at Westergate House, where engagement with the residents is a priority.
As Head Chef, I appreciate the value of mealtimes and how much they are looked forward to as a very important part of the day. I am focused on providing delicious meals that ensure complete nutrition, making good use of seasonal fruit and vegetables. Together with our exceptional kitchen team, I provide a varied menu, ensuring I listen to the residents’ choices and preferences. We love an event day, of which there are plenty of celebrations at Westergate House, and I am only too happy to cater for open days, community days, birthdays and anything else that is special. Quite often, we explore different themes and enjoy preparing dishes from around the globe; different flavours and ideas which add to the spice of life. If residents and their families or friends fancy dining together, it is a pleasure to prepare for a party, lunch or celebration tea, and visitors to the home are very welcome to help themselves to tea, coffee and cake anytime.
Looking forward, I am keen to develop my skills and will welcome opportunities for personal development. Working at Westergate House is a privilege; I am proud to be part of such a fabulous team.
My name is Roger and I am the Senior Head of Maintenance here at Westergate House.
I spent 24 years working for the Army and feel confident in my...
My name is Roger and I am the Senior Head of Maintenance here at Westergate House.
I spent 24 years working for the Army and feel confident in my unfazed approach to sorting and fixing! An interesting fact travelled the world, and I am the proud owner of memorabilia from 53 Hard Rock Cafes.
While I oversee all things maintenance, part of the pleasure my role brings, is conversing with our residents and sharing stories of travel and careers.
Looking after a beautiful Grade II listed building, part of which is over 200 years old, means no two days are the same.
My name is Holly, and I am the Head of Housekeeping here at Westergate House.
My work experience to date includes a variety of housekeeping roles,...
My name is Holly, and I am the Head of Housekeeping here at Westergate House.
My work experience to date includes a variety of housekeeping roles, where I have learned all elements of ensuring an effective approach to housekeeping management. I am really passionate about my position and take pride in keeping the entire home clean and well looked after. Every day, it is my focus, along with my amazing housekeeping team, to ensure our residents’ surroundings are clean and tidy, creating a happy and pleasant environment for everyone to live in.
Working as Head Housekeeper here at Westergate is a very fulfilling role, and I feel honoured to have a fantastic housekeeping team and to be able to spend time getting to know our residents and their families, and hearing about their wonderful life stories. There’s a purpose to every day, and I love the variety that my role here at Westergate House offers. There’s never a dull moment, and always the camaraderie and support of a fabulous team to work with.
I have worked at Westergate House for over a decade now...
My name is Cheryl, and I am a Team Leader and the Speak Up Champion here at Westergate House.I have worked at Westergate House for over a decade now and pride myself on offering the best care possible. I endeavour to ensure those I look after continue to live their best life. It is really important to me that residents feel safe and happy within their homes, and I felt the Speak Up role is perfect for me; it helps to ensure this happens.
Our priority at Westergate House is our residents' safety and quality of care. All our staff are encouraged to SPEAK UP internally where there are any concerns in the workplace, and there are a variety of ways that we can do this. We have recently expanded this to allow an internal point of contact within Westergate as an alternative safe person to speak to. As part of my role, I maintain confidentiality and integrity. I am impartial, approachable, inclusive and empathetic. All the skills required to support the home with this new role. This makes it easy for everyone to speak up. This ensures continuity of excellent care to our residents and a positive work environment.
I have worked at Westergate House...
My name is Rachael and I am a Senior Care Assistant and one of the Dementia Champions here at Westergate House.I have worked at Westergate House for over 3 years.
Previously I was a stay-at-home mum with two lovely daughters. During my working career, I spent a decade working for the Police as a Safer Neighbourhood Officer. It was at this time I realised I was committed to making a difference. I pride myself in being approachable, friendly and supportive whilst providing the very best care for the people I look after.
It’s natural to want the very best support for your loved one. And we wouldn’t accept anything less. Caring for those living with dementia requires special aptitudes and skills, as well as a caring and inclusive view of life. As one of the Dementia Champions, I promote Identity, Connections, Security, Autonomy, Meaning, Growth and Joy. We have a good understanding of each resident living in our communities, including their interests, having meaningful conversations, their previous occupations, important people and places to them and their personality traits. We create stimulating environments through meaningful engagement and activities. We see their time with us as the next chapter in their life, and we promote independence where possible; with meaningful occupation each day in our Memory Lane communities.
My name is Carly, and I am a Senior Care Assistant at Westergate House, and also the Well-being Champion for the home.
I have worked in health and...
My name is Carly, and I am a Senior Care Assistant at Westergate House, and also the Well-being Champion for the home.
I have worked in health and social care for over seven years now, the last year of which has been at Westergate House. It has been a pleasure to work with such a fabulous team and to look after our lovely residents. I feel I have settled in well, and I am thrilled to take on additional elements to my role. As Well-being Champion, I am in a position to help and support fellow team members when they need someone to talk to, and to help them manage busy or stressful times. Quite often, it is simply lending a listening ear. I am naturally caring and kind-natured, and I feel privileged to be able to offer team members access to health and well-being opportunities, as well as promote activities within the workplace. In terms of homelife, I have four children and six grandchildren, which has equipped me with skills of patience and understanding; I feel I am an approachable and positive person who can help make a difference. In addition, I raise awareness of the Barchester Well-being policy and promote healthy lifestyles and positive mental health. I am extremely enthusiastic about supporting well-being within Westergate House and love my Champion role.
My name is Claire, and I am one of the Senior Care Assistants, supporting our House community here at Westergate House.
I am a reliable and...
My name is Claire, and I am one of the Senior Care Assistants, supporting our House community here at Westergate House.
I am a reliable and dedicated member of staff who provides strong support to my team members. I happily welcome new staff and support them as their mentor while they settle into their role, showing them the ropes and introducing them to the team. I have recently completed the Level 3 Lead Care Worker apprenticeship with Barchester Healthcare and, after several months of study and commitment, I am applying the knowledge in my day-to-day role at Westergate House.
My name is Bee, and I am one of the Senior Care Assistants, supporting our Fontwell Folly Memory Lane community, here at Westergate House.
I am...
My name is Bee, and I am one of the Senior Care Assistants, supporting our Fontwell Folly Memory Lane community, here at Westergate House.
I am known for my kind and compassionate manner, and I consistently go above and beyond for our residents and my colleagues. My calm presence, empathy, and willingness help to make me a real pillar of the team. I love my role, and my dedication doesn’t stop there. Alongside my work, I have been studying hard and have recently achieved my nursing PIN after successfully completing the OSCE exam - a fantastic achievement that I am very proud of.
My name is Anwar, and I am one of the long-serving Senior Care Assistants, supporting the Goodwood Gardens Memory Lane community, here at Westergate...
My name is Anwar, and I am one of the long-serving Senior Care Assistants, supporting the Goodwood Gardens Memory Lane community, here at Westergate House.
My commitment and support to both the staff team and our residents are greatly valued. I have strong leadership skills, which contribute to the positive atmosphere in Goodwood Gardens. I can often be seen dancing with residents when music plays. I demonstrate kindness and empathy for people living with dementia. Well-liked by my colleagues, I work hard and remain committed to delivering a high standard of person-centred care within the community.
My name is Jodie, and I am a newly promoted Senior Care Assistant, supporting the Goodwood Memory Lane community, here at Westergate House.
I love...
My name is Jodie, and I am a newly promoted Senior Care Assistant, supporting the Goodwood Memory Lane community, here at Westergate House.
I love my job and, in my own words, I love to bring joy to our residents, which is reflected in my patience, commitment, and kindness. Alongside my work, I studied for, and recently achieved, the Level 3 Lead Care Worker Apprenticeship with Barchester Healthcare, a qualification which has strengthened my knowledge, skills, and competence in my role as a senior carer.
My name is Harry, and I am a Care Assistant, supporting Goodwood Gardens Memory Lane community.
I have recently started, and I am delighted to have...
My name is Harry, and I am a Care Assistant, supporting Goodwood Gardens Memory Lane community.
I have recently started, and I am delighted to have joined the team. With a First-Class Honours degree in Health & Social Care and a wealth of experience in senior care, I chose this role because it gives me quality time to spend with residents, getting to know them while providing friendship and continuity of care. I completed a dissertation in End-of-Life Care as part of my degree, and I have absolute respect for the importance of dignity and choice when a person is nearing the end of life.
My name is Jeanette, and I am one of the Care Assistants, supporting our Fontwell Folly Memory Lane community, here at Westergate House.
My care and...
My name is Jeanette, and I am one of the Care Assistants, supporting our Fontwell Folly Memory Lane community, here at Westergate House.
My care and communication skills are second to none, and I always have a smile for everyone. My focus is person-centred care, and I demonstrate compassion and empathy for our residents every day. I am also happy to support new staff in their roles and take the time to explain care responsibilities with patience, knowledge, and experience, helping new recruits to understand their roles with ease.
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