Cottenham Court Care Home

High Street, Cottenham, Cambridge CB24 8SS
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9.8 105 Reviews
  • Cottenham Court Care Home, Cambridge
Cottenham Court provides tailored care solutions for anyone looking for nursing, residential and short stay care, as well as care and support for those living with Parkinson’s or Multiple Sclerosis.

They’re there when you and your loved ones need them most. For planned respite or last minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long-term. To just relax. Whatever the reason, their doors are open.

Situated in the picturesque village of Cottenham, the home’s design has been tailored to the challenges of care and provides residents with a versatile living environment. Pleasing additions include en-suite bedrooms, an activities room, a conservatory and Sky television. For a breath of fresh air, residents can head for the enclosed paved garden for a gentle stroll, or experience the home's sensory herb garden.

A varied menu of nutritious meals is enjoyed by all residents, with the home treating mealtimes as an important part of the day and making sure there are always drinks and light snacks available.

There is a real sense of community at Cottenham Court. Gardening, exercise classes and crafts are examples of some of the hobbies residents have embraced, while visits from a local theatre group and Pets as Therapy also provide good mental and physical stimulation.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Cottenham Court Care Home.
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Care Provided by Cottenham Court Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 62 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1565
  • Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1720
  • RESPITE Self-Funded Nursing Care: from £1870

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone.


***Between 10th June and 20th September 2026 we are running a '3 weeks for the price of 2' pricing promotion. This is for self funding residents only, subject to availability and dependent on a care needs assessment at the time of booking. T&Cs available on request.***


Please contact us for more information.

The price(s) shown are provided by the care home. Contact Cottenham Court Care Home for full pricing details and T&Cs.

Contact Cottenham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Cottenham Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Nomvelo Nyathi (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (62)

Visiting

  • We’re seven miles north of Cambridge, facing the village green next to Cottenham Village College.

Parking

  • On-site parking available.

Cottenham Court Care Home Reviews (105)

9.8

Cottenham Court Care Home has a Review Score of 9.8 (9.842) out of 10, based on 19 reviews in the last 2 years.
Over all time Cottenham Court Care Home has 105 reviews.

Overall Experience
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  • 21
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Date Published
  • 105
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Reviewer Connection to Cottenham Court Care Home
  • 27
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  • 16
  • 12
  • 6
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  • 3
  • 3
  • 2
  • 1
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  • 1
  • 1
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Total of 105, showing 81-100
Review from Barbara S (Resident) assisted by family/friend published on 15 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff all know my name and go out of their way to do things for me. Food is very good, laundry is good, clothes are well pressed and clean. Pleasant gardens to sit in, there is a good view of the gardens from the lounge. Many activities, I enjoy them and can do them all, I especially enjoy the facilities
for painting. Hairdressing and bathing/showering are very good.
Reply from Greta Narbutaityte, Customer Adviser at Cottenham Court Care HomeThank you for such a lovely review. Our residents health and wellbeing are an absolute priority so its always nice to hear positive feedback about the care we provide.
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Review from T G (Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here from hospital for 2 weeks feeling very and, weak and in some ways distressed. In the last week I have relaxed, feel calmer and rested.
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Review from J M (Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A comfortable experience. Better communication to new arrivals on day routine, meal times, location and type. Rather too much food in a short period of time.
Lighting in bedroom poor. A shower in ensuite would be nice and standard lighting. All staff very polite, helpful and friendly. Very good food.
A larger room required for long-term residence. I appreciated the personalised meals to suit my medical requirements.
Reply from Josephine Gaupholm, Customer Adviser at Cottenham Court Care HomeThank you for your review of Cottenham Court Care Home. We are pleased to hear that you have had an overall positive experience at the home and appreciate your comments regarding the need for better communication to new arrivals. We will share your feedback with the home's manager. The Bupa Customer Care Team
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Review from Robert W (Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after by all the staff.
They could not do enough for me.
Attended to all my intimate needs.
Food was plentiful and varied diet. Raspberry icecreams were most enjoyed.
Reply from Gabriella Mills, Customer Adviser at Cottenham Court Care HomeThank you for your review. We are pleased to hear about your positive experience whilst staying at our care home. We appreciate your comments on the staff and will share all your feedback with the home's manager. The Bupa Customer Care Team.
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Review from M M (Respite Resident) published on 10 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I settled in very happily here. The staff have been so kind and friendly.
The place is kept very clean.
I enjoy the activities that are available.
I will certainly come again.
Thank you all so much, staff.
Reply from Natalie Krisman, Customer Service Advisor at Cottenham Court Care HomeThank you for your review and I'm really pleased to hear that you were happy during your stay.
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Review from C B (Respite Resident) published on 13 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first contact, everyone has been very welcoming and helpful from management, administration and other staff. Transfer from hospital was made easier with their friendly attention.
Reply from Jayne Duck, Customer services administrator at Cottenham Court Care HomeThank you for your review and kind words. I hope that you are feeling better now and maybe come and stay with us again for some respite care.
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Review from Louise F (Daughter of Resident) published on 5 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at the care home for two months receiving end of life care for terminal cancer. I cannot recommend this care home highly enough for the care and support they gave him and us. We were able to spend as much time as we wanted with him and they made sure his passing was as peaceful
as it ever could be. They looked after him and made sure he was happy and comfortable. The staff at this home are amazing and I can't thank them enough for how they looked after my dad and his family.
Reply from Jayne Duck, Customer services administrator at Cottenham Court Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff, I hope that when you look back on the time that your father spent with us, it gives you comfort knowing that he was well cared for and happy.
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Review from Paula W (Respite Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home to be very clean and have toilet included with room and a TV.
Staff were polite, caring and willing to help with all things. The food found to be at a very high standard, food cooked on premises and anyone can order a different meal if necessary.
Reply from Jayne Duck, Customer services administrator at Cottenham Court Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
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Review from Neil W (Son of Resident) published on 6 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent his last days at Cottenham Court after a long battle with illness. The staff we always warm and friendly and helped him to settle in quickly.


During a very difficult time for the family, I cannot speak highly enough of the professional, caring manner of everybody we met at the home.

Reply from Jayne Duck, Customer Services Administrator at Cottenham Court Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff, it is lovely to know that your dad had settled quickly and that he was well cared for.
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Review from Pat C (Daughter of Resident) published on 18 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Cottenham Court for about 18 months receiving nursing care, until he passed away in August 2017.
As a regular visitor, I always found the home clean and adequately staffed and the care given to my father was of a high standard.
He was happy spending his last months there and the staff
were fantastic.
He enjoyed the activities and trips that were arranged and the staff were all friendly and welcoming.
Reply from Jayne Duck, Customer Services Administrator at Cottenham Court Care HomeSo sorry to hear of your loss, please accept our condolences. Thank you for your review it is lovely to hear that your farther was happy in our care and I'm sure that in time this thought will give you happiness as well.
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Review from Bernard S (Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to convalesce after surgery on a broken hip. Very pleasant experience, facilities quite modern, staff very friendly and helpful. The food is very good, I stayed for 8days and in the circumstances, I have enjoyed my time here.
Reply from Jayne Duck, Customer services administrator at Cottenham Court Care HomeThank you for your review. I'm so glad to hear that you are feeling better and that you have enjoyed your stay with us.
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Review from Claire P (Daughter of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cottenham Court is a lovely, kind and respectful environment where people really care about people as individuals.
They are very responsive to residents and their families.
Reply from Simone Berkeley, Customer Service Advisor at Cottenham Court Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

The Bupa Customer Care Team.
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Review from Nadine H (Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Cottenham Court for respite care following surgery initially in 2012 and now again in 2017 following further surgery. It was fabulous seeing some of the same faces from 2012 and they remembered me. It was lovely and welcoming. A huge thank you to everyone that looked after me. It was a good
rest enabling me to heal quicker and get up and about.
Reply from Simone Berkeley, Customer Service Advisor at Cottenham Court Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your most recent stay and experience; we appreciate your comments about our home and will share your comments with the home’s manager.
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Review from L D (Daughter of Resident) published on 21 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursing Home enough. My mother has been bedbound for her entire stay. I know that my mother is being looked after in a safe environment. The staff are all approachable and have great patience.
Reply from Rose Pickering, Customer Service Administrator at Cottenham Court Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Jane D (Daughter of Resident) published on 15 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into the care home from hospital with mobility problems and was naturally apprehensive as she had previously lived at home with no help. She was met with cheerful, friendly people who quickly put her at ease and understood her problems without making a big issue of it. Her room is light
and airy and the staff help her to wash and dress and she has the safety of a 24hr button to call if there is a problem. Food is delicious (so she says) and a good choice. She enjoys the many activities held - art, flower arranging, quiz, chair exercises, bingo to name a few and says she doesn't have time to read her book so she seems to have plenty to occupy her which she didn't have at home. I feel happy she is being looked after in such a kind, efficient way and would recommend this care home.
Reply from Rose Pickering, Customer Service Administrator at Cottenham Court Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Michael P (Resident) published on 7 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant, peaceful time convalescing after a hip operation - good attention to pills, exercise, sleeping etc to provide both activity and generally pain-free, helped by good food and delightful staff who know everybody's names and needs. The staff gave exceptional service in all departments.
Reply from Jayne Duck, Customer Servie administrator at Cottenham Court Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Charles B (Son of Resident) published on 7 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the facilities offered are of the highest standard.
Reply from Rose Pickering, Customer Service Administrator at Cottenham Court Care HomeThank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Cynthia P (Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my first experience so I can't give a comparison, only details since June this year.
Reply from Lydia Waller, Customer Service Administrator at Cottenham Court Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team
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Review from Joyce W (Daughter of Resident) published on 27 July 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well run and efficient care home. Helpful and caring staff. Excellent meals - varied and tasty. Requests received with attention and acted upon.
Reply from Jayne Duck, Customer Service Administrator at Cottenham Court Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Walter C (Resident) published on 21 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really enjoyed my stay and I would recommend the home to anyone.
Reply from Lydia Waller, Customer Service Administrator at Cottenham Court Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Cottenham Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Cottenham Court Care Home is calculated as follows: ( (192 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 218 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Cottenham Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 19 May 2026

Cottenham Court offer a high standard of nursing and residential care from our peaceful spot overlooking the Cottenham village green. Within a short stroll is a thriving little community with shops, a library and a café.

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Awards / Recognitions (8)

Meet the Team (2)

Nomvelo

Nomvelo Nyathi

Job Title: Home Manager Joined: 2013

We put our residents at the centre of everything we do, we are in this job because we care. Residents tell us they feel safe.

Silvia

Silvia Nobre

Job Title: Senior Care Assistant

I have been at Cottenham Court just over a year, I first joined Bupa as a care assistant which I had been doing for 4 years then I got the opportunity to develop my career further as a trainee nurse associate.


What I love about my job is the people, we have a great team and amazing residents. It’s a great pleasure to work at Cottenham Court making a difference to peoples lives and making sure they receive a high standard of care.


I like to balance my work life with my social life; apart from studying I like to do crafting and love walking.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cottenham Court Care Home to verify any information. View our terms and conditions. Cottenham Court Care Home has an Enhanced Service - more info.