Home Close

Cow Lane, Fulbourn, Cambridge CB21 5HB
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9.7 120 Reviews
  • Home Close, Cambridge
Home Close, located on the edge of Cambridge, provides a warm and peaceful setting for residents needing nursing or residential care. Surrounded by spacious gardens with mature trees and seasonal flowers, it’s a tranquil retreat where residents can relax, enjoy the fresh air, or share a cup of tea in the sunshine.

At Home Close, the focus is on personalised, compassionate care. The dedicated team is chosen not only for their expertise but for their kindness and understanding. They are available around the clock, ensuring each resident’s dignity and needs are respected. Regular assessments help tailor support, and visiting services, including opticians, dentists, and chiropodists, ensure residents’ health and well-being are prioritised.

Residents are encouraged to make their rooms feel like home by bringing personal belongings and furniture, creating a familiar and comforting space. Communal lounges and dining areas provide a sense of community, while the in-house hairdressing salon offers grooming services like manicures and hand massages, adding a touch of pampering.

The catering team prepares fresh, nutritious meals daily, accommodating all dietary needs. At Home Close, every effort is made to create a supportive environment where residents can enjoy life, surrounded by care and kindness.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1390
  • Self-Funded Residential Dementia Care: from £1390
  • Self-Funded Nursing Care: from £1630
  • Self-Funded Nursing Dementia Care: from £1630
  • RESPITE Self-Funded Residential Care: from £1390
  • RESPITE Self-Funded Residential Dementia Care: from £1390
  • RESPITE Self-Funded Nursing Care: from £1630
  • RESPITE Self-Funded Nursing Dementia Care: from £1630

These prices are only a guideline, please contact Home Close to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ioana Pop (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)

Home Close Reviews (120)

Total of 120, showing 101-120
9.7

Home Close has a Review Score of 9.7 (9.699) out of 10, based on 34 reviews in the last 2 years. Over all time Home Close has 120 reviews.

Overall Experience

  • 68
  • 46
  • 4
  • 2
  • 0

Date Published

120
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86

Review from David W (Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Arrived in October 2016. Very happy and I do not want to leave. My social worker says it is not the right place and to have a flat on my own. I do not want this as I consider Home Close as my home now.

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Review from S C (Daughter-in-law of Resident) published on 14 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law recently passed away in Home Close after 18 months as a resident. The staff treated her and the family with kindness and compassion throughout her final weeks. All were supportive and suitably offered condolences on our subsequent visits. A member of staff attended the funeral and indeed
was invited to deliver a short eulogy on my mother in laws life at Home Close.

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Review from Christine (Daughter of Resident) published on 28 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is very content at Home Close, which is great for her and for her family and friends. The staff are helpful to her, for example when accompanying my Mum when she had to go out of the home recently for a hearing test.

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Review from Mike R (Son of Resident) published on 12 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother is well cared for, despite her dementia. The home keeps us fully informed of any problems and ensures risk assessments etc are kept up to date.


Staffing levels have improved with the current management regime, but staff turnover is of concern.

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Review from J S (Granddaughter of Resident) published on 5 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, my grandmother is happy and settled, the staff are very friendly and eager to help with anything my grandmother wants or needs. I always feel happy visiting and whatever time of the day I arrive the staff are happy to see me and my grandmother is comfortable and contented. When she feels
poorly the staff are very attentive and let my family know exactly what they are doing regarding her health problems, Home Close is set in lovely gardens and my grandmother loves sitting out in the sun.

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Review from B G (Daughter-in-law of Resident) published on 4 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum-in-Law has been a resident in Home Close for a couple of years now and she is well looked after by all the care staff. The Home has a lovely welcoming atmosphere where everyone is very friendly and caring.

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Review from R G (Son of Resident) published on 13 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is looked after extremely well and the staff are all wonderful.

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Review from Maria B (Daughter of Resident) published on 18 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Home Close for a year and a half, is happy and well looked after, loves all the activities, and has made friends. I wouldn't have believed it if someone had told me she would be happy in a care home, but she is at Home Close.

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Review from Cynthia J (Daughter-in-law of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had experience of 3 relatives in Home Close. All were looked after in a kind and dignified way. I have been very impressed with care assistants, often young and often from other countries who have shown great compassion for the residents. I have also been impressed with the kindness of the nurses
who often go the extra mile eg taking my mother in law out for a walk when she is upset. This attitude stems from the compassion of the senior manager at the site.

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Review from Andrew S (Son of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care at times seems ok at others it is lacking when the person in your care goes to hospital on out patient visits no items are taken with them. Last time my mother went, there wasn't any change of clothes no incontinence pads and as these were required on the day, we had to beg some from the hospital,
other than this all is ok. The care given in the home from the staff is good. Food and cleanliness also high.

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Review from Matthew (Grandson of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All round i am very pleased with the care provided. There has only been one or two issues which when raised were dealt with in a quick and satisfactory manor. One thing i would like to see is one or two more things in the way of day time entertainment. Some of the activities are good but i think my
nan might need encouragement to join in. The staff are really great and my nan gets along with all of them.

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Review from Camille S (Granddaughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Really nice care home with a homely feel, and friendly staff.

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Review from Harold J (Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall experience is very good. There is nothing I would like to change.

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Review from K B (Husband of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Good management striving to do a good job in difficult circumstances. Staff shortage and agency staff seem to be a problem.

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Review from Christine (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Home Close in 2013 following an accident in her home. This resulted in her not being able to look after herself, I have nothing but praise for the way the staff at Home Close treated my mother. She was very poorly when she first moved there and through their care bounced back to her
old self. She is unable to work but was taken everywhere in her wheelchair that she wished to go. She was treated with dignity and respectful care. The only reason we have moved my mother to another home (still in the same group) is to be nearer to us in Worfold.

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Review from R H (Daughter-in-law of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From our first contact with the manager, all our enquiries have been dealt with efficiently and with attention to care. The care staff are very good, our mother really responds to them well. Her memory loss makes her anxious and they do everything reduce that. I'm impressed with dignity with which the
residents are given, chosen names are used whether is it my father-laws name or Mr H. They take the time to engage and find their personal likes and dislikes and their histories.
The care home itself is clean and comfortable and I would recommend it to my friends for their parents.

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Review from Cyril N (Brother of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When we visit my brother every week the staff greet us in a very friendly manor. My brother has made friends with other residents and seems to be very happy and content.

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Review from Denise F (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent eight years at Home Close, she knew everyone's names and they all knew hers. They treated her very well. She enjoyed the varied meals, activities, outings and quiz sessions (she was their secret weapon). She loved to sit out in the garden during the good weather, they are always well
looked after and colourful. The staff always made time for a chat, before she went into Home Close she was getting quite recluse but after a few months she blossomed.

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Review from Kate D (Daughter of Resident) published on 4 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in about three months ago. All the staff have been very kind to my mum and very concerned about making her feel comfortable and cared for. Before her arrival she had spent many months in and out of hospital and part of her condition makes her very anxious. She feels safe at the home
and staff do their very best to reassure her. The atmosphere in the home is relaxed and calm and this makes it a very comforting and happy environment.


As a family visiting her we have also been made very welcome at any time. The manager and all the staff are happy to answer any questions about about Mum and have helped us all to feel supported.


Mum particularly enjoys the food and we appreciate the activities that are available for the residents to take part in and opportunities to go out for those who are able.

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Review from Heather B (Granddaughter of Resident) published on 30 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is clean and tidy.
They treat the residents with great respect and individual care. They have made my grandmother very comfortable. They knock on the door and call residents by their names.
Beautifully kept.

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Current Review Score: 9.7 (9.699)

Overview of Review Score

The Review Score of 9.7 (9.699) out of 10 for Home Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.699 for Home Close is calculated as follows: ( (296 Excellents x 5) + (96 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 405 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Home Close is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 15 Aug 2025

We provide permanent and respite accommodation for individuals with residential, nursing, respite, palliative and nursing dementia care needs. Our services include basin with WC en-suite rooms and basin provision rooms. Additionally, we offer privately funded, local authority, and NHS-funded placements.

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Awards / Recognitions (9)

Meet the Team (2)

Ioana

Ioana Pop

Job Title: Home Manager

I'm a qualified registered nurse with over 24 years of experience in healthcare, including cardiology, intensive care, and elderly care. Living locally, I love building strong connections with residents, families, and the community to enrich daily life and create a warm, engaging environment.

Naomi

Naomi Willis

Job Title: Activities Co-ordinator

I joined Home close, having previously been a school teacher as the home came recommended by a friend and 10 years on I'm still here. My favourite part of my day is seeing the residents, doing the activities with them and seeing them happy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Home Close to verify any information. View our terms and conditions. Home Close has an Enhanced Service - more info.