Home Close

My mother entered here in August 2012 and died there on the 4th of September 2018. During her time here she was well cared for by a lovely, pleasant, cheerful and caring staff. Language difficulties with foreign staff and high turnover sometimes made communication and continuity difficult. Communal rooms recently refurbished, her own room was overdue a makeover (but never dirty). Food was varied and excellently prepared and given a pleasant service. Management sometimes not responsive enough to issues raised, especially about personal possessions going astray.

An overall cheerful and friendly atmosphere at the home.

I booked Mum into Home Close for 17 days respite so we could have a holiday. I booked an appointment to view the home and was made very welcome and shown all around and the garden. Mum was looking at the bedrooms. She liked them and said I will have this one. All arranged at that visit.

When I picked Mum up after our holiday she said that it was a good place and said she would come again and she is in October.

From day 1 to 5 years later, we couldn't have found a better place. The management and staff were always very efficient, helpful and friendly and able to deal with any needs. Good choice of food, clean. We could certainly recommend Home Close.

My Grandmother spent just over two and a half years in Home Close. Throughout her stay, I felt reassured that she was in a safe, clean and friendly environment. The staff were kind to my Gran and my family. Treating her affectionately at all times, as well as with humour and dignity. This made a tremendous impact in Gran's last years. Thank you!

I arrived at Home Close on the 24th October 2017 a few weeks after my husband died. Since then I have been treated with care and kindness. Home Close and staff live up to its name "home". The management team are extremely helpful and activities are well planned and varied. Visitors are made welcome and encouraged to bring pets and children. I would recommend Home Close to anyone.

My mother lived comfortably at Home Close for almost five and a half years, where she was very well looked after. The staff were very kind, attentive and skilled, and the management team were excellent (one could not ask for better than the manager and deputy manager). The rooms were light, comfortable, modern and well-furnished. The surroundings were restful and well-kept. Meals were high quality and the care taken to ensure residents could choose their meals and to encourage those with fading appetites, was excellent. The activities and entertainments provided for the residents were very good indeed - not all suited everyone, but there was plenty of variety. When her time came, the staff were very kind, understanding and helpful to us in making the end of life experience as good as it could be.

Unfortunately, mum's stay was very short but all the staff that we as a family came across were so incredibly kind and caring during a time that was quite distressing. Home Close has a very welcoming feel as soon as you walk through the door and I know that had mum been well enough she would have been happy there.

A place I would recommend to people.

Well managed and staff very helpful. Situated in a lovely spot in Fulbourn.

I have been resident for nearly four years. Management and staff are very friendly and helpful. The home is clean and doesn't smell.

I like the way it's run. I like the people, they offered me wonderful services. I would honestly recommend.

Can be slow sometimes answering pull cord but I do realise they have a lot of people to attend to who need their help.

Arrived in October 2016. Very happy and I do not want to leave. My social worker says it is not the right place and to have a flat on my own. I do not want this as I consider Home Close as my home now.

My mother in law recently passed away in Home Close after 18 months as a resident. The staff treated her and the family with kindness and compassion throughout her final weeks. All were supportive and suitably offered condolences on our subsequent visits. A member of staff attended the funeral and indeed was invited to deliver a short eulogy on my mother in laws life at Home Close.

My Mum is very content at Home Close, which is great for her and for her family and friends. The staff are helpful to her, for example when accompanying my Mum when she had to go out of the home recently for a hearing test.

Mother is well cared for, despite her dementia. The home keeps us fully informed of any problems and ensures risk assessments etc are kept up to date.

Staffing levels have improved with the current management regime, but staff turnover is of concern.

Lovely home, my grandmother is happy and settled, the staff are very friendly and eager to help with anything my grandmother wants or needs. I always feel happy visiting and whatever time of the day I arrive the staff are happy to see me and my grandmother is comfortable and contented. When she feels poorly the staff are very attentive and let my family know exactly what they are doing regarding her health problems, Home Close is set in lovely gardens and my grandmother loves sitting out in the sun.

My Mum-in-Law has been a resident in Home Close for a couple of years now and she is well looked after by all the care staff. The Home has a lovely welcoming atmosphere where everyone is very friendly and caring.

My mother is looked after extremely well and the staff are all wonderful.