Brooklyn House Nursing Home

My mum has been staying at BH for nine months now, and I could not be happier. Crucially my mum feels the same. All of the staff are kind, patient, and attentive and also fun. Many of them have also worked here for a long time, so the continuity is very beneficial. The atmosphere is calm and nurturing. Residents have a number of areas they may go to so they can be sociable or enjoy some quiet. With heartfelt thanks.

I am deeply grateful for the exceptional care my mother received during her time at Brooklyn House. Staff showed genuine compassion, warmth and respect. Nothing was ever too much trouble. Communication was excellent and I always felt welcome when visiting. Their attentiveness and gentle approach brought great comfort to my mother and to us, especially in her final days. Brooklyn House is a truly special place, defined by its caring staff, and the peaceful, supportive atmosphere they create. We will always remember the kindness shown to my mother with deep appreciation.

We were all made to feel welcome and I was impressed with the overall management of the home. Staff setled my mother into her room and pretty quickly a nurse carried out some essential checks with blood pressure and existing medication. Although my mothers stay was shorter than the family anticipated, I have nothing but praise for the staff and particularly the dignity and humility evident whenever I visited. Thankyou.

Management and staff are all caring and very professional. As soon as you walk into the home it comes across as clean and welcoming. My brother has settled in well and I have no worries that he isn't being looked after.

Mum has been staying at Brooklyn House since July 2025 and our family could not be happier with the level of care and service they provide. All the staff are so friendly, welcoming and caring. They make such a fuss of Mum and she loves them all. The home is clean and tidy, the food is good and there is always something going on from raffles to live singers. You can tell that all the residents are happy, safe and very well looked after. Thank you so much for everything you do, it means the world.

We have visited Brooklyn House on 4 occasions to visit a family friend. Each time we have been made to feel most welcome along with our dog! The manager is lovely and all staff are friendly and very respectful of the residents. Our friend is very happy at BH. I have visited several care homes both in a professional and personal role and BH is definitely by far the best. It has a lovely atmosphere the minute you walk in the front door and staff and residents appear happy & relaxed.

We have been visiting Brooklyn House for the last 3 years and cannot believe what a wonderful home it is. So welcoming and friendly. Drinks and all food great. Nursing and everything done with a smile. Well done.

A lovely Home to visit. Always a pleasure to pop in to see my relative, the staff, and all the other residents. A Big Thank You to all the Brooklyn team for their exceptional care, and the love that they offer to All the residents.

Wonderful care was given to him, and continue's for her.

I lost my dear husband in October he was nursed with great care and dignity exemplary kindness, with all the care and more that he would have had anywhere else. The manager and all staff were very understanding and kind to me. I cannot praise them highly enough for everything. This is an amazing home in all ways. I truly thank them for such great care and kindness.

A very big thank you to all of the staff at Brooklyn House. My mother has recently arrived following her discharge from hospital. Without exception all of the staff have been brilliant. Nothing has been too much trouble. They have made every effort to get her involved in numerous group and one to one activities. Any medical issues that could not be dealt with by the in-house nursing staff have been dealt with quickly by the local GP. The two managerial staff have always been accessible and accommodating in all aspects of my mother's care. As a family we are not able to thank the team enough.

I love the care home, I think my mum is very lucky to be here. The staff are brilliant and her care is brilliant too. I am pleased as I feel happy that my mum's in good hands and I didn't have to worry.

Excellent home, all staff friendly and helpful and very caring.

We really like Brooklyn House. The staff are genuinely caring and friendly at every level, creating a welcoming and supportive atmosphere. The ambience is bright, clean and comfortable, making it a pleasant place to be. Confidentiality is respected, which adds to our peace of mind. We immediately felt at ease here - like the feeling you get when you buy a house and you just know its the right fit for your loved one.

During the time my father has stayed here, he has been very well looked after. The staff are kind and helpful as well as very efficient Dad is very well groomed, happy, and enjoys his meals. He is encouraged to spend most days in the communal area, where he chats with other residents, watches TV and loves joining in with activities. The home is very well managed and fully deserves the rating it has. Would highly reccomend

The atmosphere here is of a very happy & welcoming place and the care I observe around me of less able residents is excellent

Very happy with the service the care home provides. Care and nursing staff are at hand if and when they are needed, they are kind, caring very approachable and understanding always willing to help. Good balanced meals for my Father in-law to choose from. Always some sort of entertainment or craft sessions that he's encouraged to take part in. His room is kept very clean and tidy, as is the rest of the home. Im kept well informed of any matter that arise.

My mum has been a resident since June 2024. Mum has been well looked after, and any issues I have had have been dealt with straight away. All the staff and management are friendly and helpful. I would highly recommend Brooklyn House.

The home provides a good level of care. All staff are friendly and welcoming. There is a good range of activities for the residents and meals are well prepared and of a good variety.

I would have no hesitation in recommending the home to family and friends; it has a very good reputation locally.

Very friendly staff my friend Peter is so well looked after I am very greatfull for your care.please keep good work up He likes his strong mints and he is always well stocked up.will be seeing him soon thanks.