Dussindale Park Care Home

26 Mary Chapman Close, Dussindale, Norwich NR7 0UD
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9.7 66 Reviews
  • Dussindale Park Care Home, Norwich
Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs.

The majority of rooms are en-suite and carers look to ensure that privacy and dignity of residents is always respected, while being available round-the-clock for any issues.

Respite, convalescent and palliative care are all available from Dussindale, which looks to support community needs in any way its carers' expertise enables.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1331
  • Self-Funded Nursing Care: from £1476

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Dussindale Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Adina Radu (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Dussindale Park Care Home Reviews (66)

Total of 66, showing 1-20
9.7

Dussindale Park Care Home has a Review Score of 9.7 (9.690) out of 10, based on 10 reviews in the last 2 years. Over all time Dussindale Park Care Home has 66 reviews.

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Date Published

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Review from R P (Husband of Resident) published on 13 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During her 80-day hospital stay, I was informed that given my wife's needs, I would not be able to care for her at home, and having experienced during the past 3 months, Dussindale's (the Dale) provided professional and personal care and attention, and the specialist knowledge and facilities, I can
now say that the right decision was made - for her Care to be at the Dale.
The facilities are very good, (personalised room, bathrooms, restaurant, lounges - all clean and fresh), then there are the daily activities, to never ending 'on demand' drinks and freshly prepared foods, and of course, there is continual over-arching nursing attention.
It is the Dale Team that makes it work - it's a 'can do' attitude, making my wife comfortable in all respects. Quite simply, they know what they are doing, what to do, when to do it - and do it all with care, patience, and a smile!
I am certain the manager will always make sure it remains '5 star' for her residents - thank you to all!!

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words! We're thrilled to hear you had a great experience-it truly means a lot to us. Your support keeps us motivated to keep doing what we love.

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Review from G B (Son of Resident) published on 12 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff for the empathy, care and dignity that they gave/showed my father in his final days with them.
His stay was brief, as expected, but the homely atmosphere and the positiveness of all the staff, nothing was too much trouble and I know he appreciated that very much.
I
would also like to thank them in the way they supported us as a family, at this sad time.

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Review from C N (Wife of Resident) published on 11 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved to Dussindale Park earlier this year. The staff have made both myself and him very welcome. Nothing is ever too much trouble. Every thing is always clean and tidy, any mishaps are dealt with straight away. After accidentally setting off emergency alarm staff were there within seconds.
There is always plenty organised to keep the residents stimulated.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words and thoughtful review. We truly appreciate you taking the time to share your experience. It means a great deal to our team to know that our care and dedication are making a positive difference. Your feedback encourages us to continue providing the highest standard of care and support to our residents and their families. Thank you again for your trust and support!

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Review from R M (Wife of Resident) published on 29 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at the home for two months now and has settled in well. He receives excellent care from all the staff who are kind and helpful. The nursing staff are there for any problems. Meals are well prepared and good quality. Very good nursing home.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

We truly appreciate you taking the time to share your experience. It means a lot to our team to know that our efforts are making a positive impact. Your feedback motivates us to continue providing the highest standard of care and support.

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Review from D H (Daughter of Resident) published on 13 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad settled into Dussindale Nursing Home quickly. He receives the level of care and nursing that he needs.
The staff, at all levels, are approachable and helpful. The food is freshly cooked and there is a good variety to chose from. On a recent stay in hospital, Dad was keen to return to Dussindale
which he called home.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words and for taking the time to share your experience.

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Review from J W (Resident) assisted by family/friend published on 25 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The following comments are for my wife, myself and my family.


The care home - wonderful
All the staff - wonderful
The meals - wonderful
The care - wonderful
The cleanliness - wonderful

Reply from Laura Nightingale, Commercial Business Partner at Dussindale Park Care Home

Thank you for taking the time to leave this 5 star review. We are delighted to hear you are so happy with the home and will pass your comments on to the team.

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Review from S W (Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home. Well looked after. Staff are helpful and so kind and thoughtful. Home from home.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to continue delivering excellent service.

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Review from K N (Husband of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really very friendly and helpful, my wife has only been here for a month, so l have limited experience, but overall l am pleased with the day to day experience. My wife is eating better, as l think she enjoys her meals, possibly because they are of a good quality and presented very well.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words, I will be sure to pass this on to the team as they will appreciate your review.

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Review from Stephen C (Son of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

He was discharged to Dussindale Park nursing home following 5 months in hospital after a series of strokes. His care needs are complex but the staff have been excellent and he has been here for 4 months now and is flourishing.
His room and surroundings are homely, the carers and nurses are excellent
and it feels like he is in a safe, caring and homely environment.
His pet Alsatian has been able to visit in the lovely well-kept gardens.
He will likely be here long term and his family feel certain he is getting the best possible care.
First-class nursing home!

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Review from John G (Son-in-law of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum came to Dussingdale in December 2022. It turned out to be the best place we could have wished for. She has changed in leaps and bounds. She has come to life, so different to the previous three months when she was in hospital and everyone including the doctors had given up, she wouldn't live
long, serious medical problems. How wrong they all were, with the help of the manager and all her excellent staff. Thank you all, from all the family, we know she is getting excellent care.

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Review from David H (Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dedicated and professional care staff. Respectful and good-humoured. Any uncertainties I had regarding life in a nursing home are gone. I feel I am being cared for.

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Review from M C (Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mostly good

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Review from Ruth T (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and the home at Dussindalw are all lovely, they have made my mum very welcome, and I feel she is safe and secure, which has made a difference to my mental health.

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Review from Christine C (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and the food is really nice. The staff are very kind and caring and very helpful. All the staff made my mum feel at home.

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Review from Jean R (Respite Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here on the 3rd April 2023 from the NHS hospital. I was very ill in hospital for two weeks, after being diagnosed with acute myeloid leukaemia and a serious blood clot on my left leg. The staff here are excellent. I have never been in a care home before and did not know what to expect, but it
is the best ever. They are very caring.

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Review from Brian S (Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came in straight from hospital. I was bedridden and could not walk. With the excellent care and support of all the carers and managers, I can get out of bed and sit in a chair. My walking is still a long way off but I know I can make it with the help of the nursing staff. They have been brilliant.
Nothing is too much trouble for them. The food is excellent. I would recommend this home to anybody who needed care. Well done.

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Review from Anthony S (Husband of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife dislikes being here, owing to the circumstances she cannot be at home, as I am sure you can understand. I, her husband, will complete/rate it as I find it.

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Review from Teresa W (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Dussindale since coming out of hospital in March this year. We needed somewhere where she could receive good quality nursing care as we couldn't manage the situation at home. I visited the home and met the manager who was very friendly, open and stated that wound care was one of the
things they had good success with. This immediately made me feel this was the right place for Mum.
She is in a bright and cheerful room which she loves. All the staff are lovely people, nothing is too much trouble. The nursing staff have a great deal of experience and always answer questions or find out information. Our special thanks to the manager who goes out of her way to make sure the residents have everything they need and all their needs are met. In the eight years she has been there she has turned the home into a Good CQC rating and this is evident when you visit the home. We really feel Mum has a much better chance of recovery being under the excellent care at Dussindale Park.

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Review from Debbie F (Daughter of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was suffering in the hospital as it was very noisy and short-staffed. He was 92 years old and put on palliative care. With the help of one member of staff liaising with the manager, Dad was quickly moved to a lovely sunny room for his last days. The manager and her team were outstanding -
very caring, supportive, friendly and gentle with Dad. Always respectful, and they always consulted me and my brother on our wishes, explaining everything and being very responsive to requests. The best ending for Dad!; dignity, peace and care. Special thanks to the manager and her team.

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Review from Anne R (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a daughter of a resident who lives in Scotland, I have been totally reliant on the team at Dussindale Park Care Home to ensure Mum received the care and attention she needed. The last two years have been remarkably challenging for anyone working or having a relative in the care sector but the team
at Dussindale have not only coped but excelled in what they have achieved. Every department member from the gardener, maintenance, laundry, housekeeping and catering has contributed to the well-being of my mum, who has loved the engagement and conversation she has had over and above the exemplary nursing and care she has received. Over the pandemic, we had FaceTime calls facilitated by the reception/administrator, plus lots of calls and when restrictions were lifted I have been able to visit in person many times and enjoyed sitting in the beautiful gardens with Mum. I am equally grateful for the care and attention I have received from the full team, including the night team. Thank you.

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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Dussindale Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Dussindale Park Care Home is calculated as follows: ( (97 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 116 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.862 Points relating to the number of positive Reviews for Dussindale Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 10 Positive Reviews ÷ 11.6 = 0.862

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Adina

Adina Radu

Job Title: Home Manager

Hello, my name is Adina and I have been serving as the Manager at Dussindale Park Nursing Home for the past six years.


In this role, I oversee the daily operations, ensuring that our residents receive the highest standard of care and support. My responsibilities include managing staff, coordinating with healthcare professionals, and maintaining compliance with health and safety regulations. I am dedicated to creating a welcoming and nurturing environment for both residents and staff, fostering a community where everyone feels valued and respected.

Frequently Asked Questions about Dussindale Park Care Home

What types of Care is Dussindale Park Care Home registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dussindale Park Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Dussindale Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Dussindale Park Care Home to the centre of Norwich?

2.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dussindale Park Care Home to verify any information. View our terms and conditions. Dussindale Park Care Home has an Enhanced Service - more info.