Dussindale Park Care Home

26 Mary Chapman Close, Dussindale, Norwich NR7 0UD
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9.7 70 Reviews
  • Dussindale Park Care Home, Norwich
Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs.

The majority of rooms are en-suite and carers look to ensure that privacy and dignity of residents is always respected, while being available round-the-clock for any issues.

Respite, convalescent and palliative care are all available from Dussindale, which looks to support community needs in any way its carers' expertise enables.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1331
  • Self-Funded Nursing Care: from £1476

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Dussindale Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Adina Radu (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Dussindale Park Care Home Reviews (70)

9.7

Dussindale Park Care Home has a Review Score of 9.7 (9.705) out of 10, based on 12 reviews in the last 2 years.
Over all time Dussindale Park Care Home has 70 reviews.

Overall Experience
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Date Published
  • 70
  • 10
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Reviewer Connection to Dussindale Park Care Home
  • 23
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Total of 70, showing 41-60
Review from A C (Wife of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Dussindale Park cared for my late husband in a very caring and thoughtful way. It helped me to know that his last weeks of life were supported by very smiling and cheerful staff who could not have done more for him, looking after his needs so well, day and night.
Reply from Jasmine Pearson, Regional Sales & Marketing Co-ordinator at Dussindale Park Care Home

Thank you so much for your review. We really value your feedback and are happy to hear we could be help at a very difficult time.

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Review from Christine W (Sister of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been in this home for nearly 3 years and I am very happy with the care she gets. There have been problems for the past few months with the manager and lack of staff but I do feel that all staff have been extremely good and I have very few complaints. I am very happy with the new Manager,
a very caring person.
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Review from Michael B (Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are so friendly, they have made me so happy and safe. Food is really nice and the rooms are kept very clean. The nurses have done a good job helping me to walk and treating my leg and foot, they are so caring. The carers are also very helpful and can't do enough.
Reply from Jasmine Pearson, Regional Sales & Marketing Co-ordinator at Dussindale Park Care Home

Thank you for your feedback. We are happy to hear you are content and pleased with the service you continue to receive at Dussindale Park.

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Review from Catherine H (Wife of Resident) published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely satisfied.
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Review from Debb (Daughter of Resident) published on 12 June 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident since February, her needs are complex and she requires constant care and attention. I can honestly say that the staff here have been absolutely marvellous. The level of care and attention mum receives on a day to day basis is everything I'd hoped for and more. The staff's
care does not stop at my mum, they are so supportive and helpful to me too. I would not hesitate to recommend Dussindale Park, I trust this organisation with my precious mum and I know that they will continue to give her the very best of care until she passes. Thank you, Dussindale staff, for making this very difficult time as straightforward and as easy as it can be.
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Review from Valy J (Daughter of Resident) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently transferred my father from a care home to this one, and the transfer was handled extremely well. The Manager could not have been more helpful.
The relief to myself and his family was tremendous.
This is a purpose-built home and works very well for his particular needs.
I had lunch with
him yesterday, and the food was good and presented nicely, in the dining area.
The staff are polite and friendly.
It is difficult for anyone to go from being independent to needing care. However, I am recommending this nursing care home to all my friends, who, being middle-aged themselves, may also need to find provision for their parents the near future.
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Review from Alan H (Resident) published on 25 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most things are good. Some very good. The manageress is considerate and perspicacious. The only disappointment is when carers and nurses etc. (that you like) give their notice in and go to another place of work.
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Review from Fred S (Relative of Resident) published on 10 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For a short time I worked for a local funeral director in the Lichfield area, and during that time visited numerous nursing homes. The first thing I noticed about Dussindale was that it had none of the smells I had come to associate with the homes. Everywhere it was clean and smelt fresh.
The staff
were also very friendly and helpful. I feel that my wife's cousin is getting the best possible attention.
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Review from S S (Cousin of Resident) published on 10 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had not seen my cousin for almost four years and was really pleased to see how well he is.
He had been very ill for a long time, but now due to the care, he is receiving he is happy, contented and physically much improved. The home had a very pleasant welcoming atmosphere and did not have any unpleasant
smells (i.e urine) as in many homes.
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Review from Barbara T (Daughter of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father suffered a stroke in August 2016 in a residential home. He had received respite care and had been very happy at Dussindale Park Care Home and that was where he wanted to return to for his care. The manager and her team which includes all ancillary staff are professional but show extreme kindness,
understanding, compassion and respect to not only my father but the family. We know we have their support at all times. I cannot fault their care of a very precious father and am extremely relieved that he is in their care and so well looked after. Thanks go to each and every member of Dussindale Park Care Home.
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Review from Giles A (Son of Resident) published on 15 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was transferred to this fine nursing home after her stays in hospital due to her continuing, acute medical and welfare needs. The admission process was smooth, caring & efficient. All the staff immediately welcomed and made her feel at home with particular thanks to the manager who conducted the
initial assessment at the hospital.


As the family, we were reassured and totally included, always feeling that we were part of this brilliant team involved in Mum's continuing medical care.


The range of activities available each week are superbly managed and the quality of the meals cannot be faulted.


We chose this nursing home due to its high compliance with the CQC recommend standards and felt that the accreditation received is well deserved. Most importantly this nursing home will provide for all Mum's future more complex needs in a dignified and loving environment.

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Review from Pat M (Friend of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I removed my friend from another nursing home as I was unhappy with her care.
Since arriving at Dussindale Park Care Home in March my friend's care has been excellent. They treat her with great respect tend to her needs and respect her wishes. My friend has vascular dementia. I can talk very freely
with the staff at all levels who are very kind and caring. The manager is also very approachable and integrates with the residents.
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Review from Thomas W (Brother of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review would read the same for any month as I have recommended this home on numerous occasions for the excellent dignified caring shown to varying categories of residents and where appropriate a welcome sense of humour by all of the staff from top to bottom (sorry for the "pun"). This month a resident
needed extreme extra planning, consideration and care (she is immobile). With excellent support on the day, she was able to attend her brother's funeral service and stay for refreshments and socialising with old friends.
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Review from C T (Daughter of Resident) published on 23 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy and impressed with the home. The minute my mother is in pain or needs moving, the staff come in straight away to help. The food is very good. The meals are tasty and wholesome.
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Review from Julie N (Daughter of Resident) published on 5 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is living in Dussindale Park nursing home as she is diabetic. She is mobile with capacity but needs monitoring after a nervous breakdown but she has a new lease of life now. There are activities to do and people to see for company. The staff are brilliant, as a cover myself, this is the first
thing I looked for. The home is clean with good food. I and my mother are very happy with her choice.
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Review from Maureen W (Daughter of Resident) published on 7 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother was in Dussindale Park for a short time and I cannot speak highly enough of the care Mum received. I always found the staff pleasant every time I visited and have trouble recommending Dussindale.
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Review from Molly B (Daughter of Resident) published on 26 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In my father's new situation of complete dependence, the staff and management are showing him great patience and kindness, as well as to me as I do my best to support him. The introduction of a key worker is a promising development, which we hope can lead to him regaining some sense of anatomy, as even
a small degree of independence can be very significant for him.
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Review from Jacqueline L (Daughter of Resident) published on 9 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has extremely complex needs and cannot speak or move of her own accord. The staff have made such a massive effort in getting to know her and what makes her happy. I feel she is incredibly well looked after and her needs are more than met.
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Review from Cynthia L (Sister of Resident) published on 26 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my sister moved from her council flat to Dussindale Park Nursing Home, she hasn't looked back. She has completely changed, she is now so happy and has put on weight, from being very much under-weight, very thin and unwell with hospital/doctor visits.
Now she is healthy, gets on very well with
all staff, looks forward to having her hair done, mixing with people in the common room and joining in with sing-songs.
So overall my sister has changed, beyond all recognition, she she is so happy and cheerful. (My sister said to me "Why haven't I been here years ago?")
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Review from Annette T (Daughter of Resident) published on 14 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support shown by the manager and her team has been above and beyond all expectations. Mum went in for end of life care, as she was very ill plus she had dementia. Mum was not aware how ill she was and at times could be very difficult, wanting to come home and thought she was being held
against her will, she could be very demanding with no insight into her true condition.
All staff took this in their stride and were calm, patient and reassuring with her. At the very end when I called in to see her, I found her made comfortable in the day room with a member of staff holding her hand. The staff supported mum and me through a very difficult time. I have nothing but praise for them, they are worth their weight in gold.
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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Dussindale Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Dussindale Park Care Home is calculated as follows: ( (102 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 139 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dussindale Park Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Adina

Adina Radu

Job Title: Home Manager

Hello, my name is Adina and I have been serving as the Manager at Dussindale Park Nursing Home for the past six years.


In this role, I oversee the daily operations, ensuring that our residents receive the highest standard of care and support. My responsibilities include managing staff, coordinating with healthcare professionals, and maintaining compliance with health and safety regulations. I am dedicated to creating a welcoming and nurturing environment for both residents and staff, fostering a community where everyone feels valued and respected.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dussindale Park Care Home to verify any information. View our terms and conditions. Dussindale Park Care Home has an Enhanced Service - more info.