Dussindale Park Care Home

I was welcomed by a carer who put me through the procedure of the lateral covid test. I returned to my car and she told me to go inside for the result when it was ready. She was very friendly and efficient. Another lovely carer told me my mother was ready for me to see her. Mum had even had her hair trimmed for my visits. I was taken with mum to a lounge and when the 30 minutes was up the carer came in and walked me back to the reception area then looked after mum taking her back to her room. I cannot fault my visit.

Unfortunately last May my mother required 24/7 care, which I couldn’t provide myself, so a place at Dussindale Park was found and since then me and my brother have been able to see her regularly with window visits, which was great as it was confusing for her at times but the staff have been very helpful and caring towards her. All staff are very welcoming and the care provided has been good. I have been able to see her every week with a few exceptions when positive testing occurred but regular phone calls have been great with staff happy to take the time to take her the phone.

Lovely clean friendly home. The staff are friendly, helpful and happy to help, answer any questions. Management are warm helpful and approachable, happy to help you with any concerns. So happy we found this home for our family member.

Staff friendly. Clean environment. Service users well cared for. Management and deputy are extremely helpful. Would not want my family member moved from this facility.

From the first difficult meeting with the manager and my aunt in hospital where she was shown respect and kindness while very distraught at the thought of going into a home. She has been treated with kindness by all members of staff who often put their heads round the door to say hello. They have done all they can to settle my aunt, who has not always played ball with them. Her room is nice and the food good. This is a very well run care home.

The staff at Dussindale Park cared for my late husband in a very caring and thoughtful way. It helped me to know that his last weeks of life were supported by very smiling and cheerful staff who could not have done more for him, looking after his needs so well, day and night.

My sister has been in this home for nearly 3 years and I am very happy with the care she gets. There have been problems for the past few months with the manager and lack of staff but I do feel that all staff have been extremely good and I have very few complaints. I am very happy with the new Manager, a very caring person.

All staff are so friendly, they have made me so happy and safe. Food is really nice and the rooms are kept very clean. The nurses have done a good job helping me to walk and treating my leg and foot, they are so caring. The carers are also very helpful and can't do enough.

Extremely satisfied.

My mother has been a resident since February, her needs are complex and she requires constant care and attention. I can honestly say that the staff here have been absolutely marvellous. The level of care and attention mum receives on a day to day basis is everything I'd hoped for and more. The staff's care does not stop at my mum, they are so supportive and helpful to me too. I would not hesitate to recommend Dussindale Park, I trust this organisation with my precious mum and I know that they will continue to give her the very best of care until she passes. Thank you, Dussindale staff, for making this very difficult time as straightforward and as easy as it can be.

It is difficult for anyone to go from being independent to needing care. However, I am recommending this nursing care home to all my friends, who, being middle-aged themselves, may also need to find provision for their parents the near future.

Most things are good. Some very good. The manageress is considerate and perspicacious. The only disappointment is when carers and nurses etc. (that you like) give their notice in and go to another place of work.

The staff were also very friendly and helpful. I feel that my wife's cousin is getting the best possible attention.

He had been very ill for a long time, but now due to the care, he is receiving he is happy, contented and physically much improved. The home had a very pleasant welcoming atmosphere and did not have any unpleasant smells (i.e urine) as in many homes.

My father suffered a stroke in August 2016 in a residential home. He had received respite care and had been very happy at Dussindale Park Care Home and that was where he wanted to return to for his care. The manager and her team which includes all ancillary staff are professional but show extreme kindness, understanding, compassion and respect to not only my father but the family. We know we have their support at all times. I cannot fault their care of a very precious father and am extremely relieved that he is in their care and so well looked after. Thanks go to each and every member of Dussindale Park Care Home.

Mum was transferred to this fine nursing home after her stays in hospital due to her continuing, acute medical and welfare needs. The admission process was smooth, caring & efficient. All the staff immediately welcomed and made her feel at home with particular thanks to the manager who conducted the initial assessment at the hospital.

As the family, we were reassured and totally included, always feeling that we were part of this brilliant team involved in Mum's continuing medical care.

The range of activities available each week are superbly managed and the quality of the meals cannot be faulted.

We chose this nursing home due to its high compliance with the CQC recommend standards and felt that the accreditation received is well deserved. Most importantly this nursing home will provide for all Mum's future more complex needs in a dignified and loving environment.

Since arriving at Dussindale Park Care Home in March my friend's care has been excellent. They treat her with great respect tend to her needs and respect her wishes. My friend has vascular dementia. I can talk very freely with the staff at all levels who are very kind and caring. The manager is also very approachable and integrates with the residents.

My review would read the same for any month as I have recommended this home on numerous occasions for the excellent dignified caring shown to varying categories of residents and where appropriate a welcome sense of humour by all of the staff from top to bottom (sorry for the "pun"). This month a resident needed extreme extra planning, consideration and care (she is immobile). With excellent support on the day, she was able to attend her brother's funeral service and stay for refreshments and socialising with old friends.

I am very happy and impressed with the home. The minute my mother is in pain or needs moving, the staff come in straight away to help. The food is very good. The meals are tasty and wholesome.

My mother is living in Dussindale Park nursing home as she is diabetic. She is mobile with capacity but needs monitoring after a nervous breakdown but she has a new lease of life now. There are activities to do and people to see for company. The staff are brilliant, as a cover myself, this is the first thing I looked for. The home is clean with good food. I and my mother are very happy with her choice.