Dussindale Park Care Home

26 Mary Chapman Close, Dussindale, Norwich NR7 0UD
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9.7 66 Reviews
  • Dussindale Park Care Home, Norwich
Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs.

The majority of rooms are en-suite and carers look to ensure that privacy and dignity of residents is always respected, while being available round-the-clock for any issues.

Respite, convalescent and palliative care are all available from Dussindale, which looks to support community needs in any way its carers' expertise enables.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1331
  • Self-Funded Nursing Care: from £1476

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Dussindale Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Adina Radu (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Dussindale Park Care Home Reviews (66)

Total of 66, showing 61-66
9.7

Dussindale Park Care Home has a Review Score of 9.7 (9.690) out of 10, based on 10 reviews in the last 2 years. Over all time Dussindale Park Care Home has 66 reviews.

Overall Experience

  • 50
  • 16
  • 0
  • 0
  • 0

Date Published

66
7
8
10
56

Review from Jane M (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I spoke to the manageress a dark cloud was lifted, with bad experiences and always fighting for my dad while in hospital, the first thing she did was to give me a cuddle. My dad was fully made a fuss of by all of the staff. At dad's passing we were given dignity. Just a shame we and
dad never got to know the lovely staff properly. Can't thank everyone enough.

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Review from Derek B (Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely modern home, well furnished and clean. Very friendly and competent manager who appeared to get things done. Well trained, personable, caring and interested staff.

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Review from Clive B (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable and well equipped home. Caring and committed staff prepared to go the extra mile. Excellent manager inspired confidence in the facility.

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Review from Simon B (Son of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality facility is evident from the outset. Excellent quality of staff in terms of knowledge assistance, care and support. Top Manager of home very caring, involved and professional.

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Review from Keith C (Son of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mothers came in for a two week respite after having a fall at home. After initial concern form her she soon settled, thanks to the wonderful care team. My thanks to the manager and all her team.

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Review from Sidney E (Nephew of Resident) published on 9 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been at Dussindale Park for a while now and is very well cared for. The staff are lovely and always have time to spare to sit and chat and it's a lovely place to visit.

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Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Dussindale Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Dussindale Park Care Home is calculated as follows: ( (97 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 116 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.862 Points relating to the number of positive Reviews for Dussindale Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 10 Positive Reviews ÷ 11.6 = 0.862

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (1)

Adina

Adina Radu

Job Title: Home Manager

Hello, my name is Adina and I have been serving as the Manager at Dussindale Park Nursing Home for the past six years.


In this role, I oversee the daily operations, ensuring that our residents receive the highest standard of care and support. My responsibilities include managing staff, coordinating with healthcare professionals, and maintaining compliance with health and safety regulations. I am dedicated to creating a welcoming and nurturing environment for both residents and staff, fostering a community where everyone feels valued and respected.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dussindale Park Care Home to verify any information. View our terms and conditions. Dussindale Park Care Home has an Enhanced Service - more info.