






Located in Scarning, a delightful village in Dereham, Oak Manor provides residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can benefit from the dementia-friendly design and quality facilities, including welcoming lounges and a hair salon. Outside the garden courtyard sits at the heart of the home. Each bedroom is tastefully decorated, with residents being...
Care Provided by Oak Manor
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Oak Manor for full pricing details and T&Cs.
Contact Oak Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Laura Older (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
- Number of floors: 1
Room Information
- Single Rooms (60)
Oak Manor Reviews (100)
Oak Manor has a Review Score of 9.9 (9.941) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak Manor has 100 reviews.
Going into a care home has always been my worst nightmare! When my husband of 56 years was diagnosed with Alzheimer's 10 years ago, I single handedly cared for him until January 2019. To pass him into Oak Manor Nursing Home was a huge upsetting time but now I am so happy that he is being cared for so much better than I ever could and I never, ever thought that possible. Thank you all.
I do not know enough to make any recommendation. I visit a friend at Oak Manor. I appreciate the care and attention my friend receives from the staff. All the staff are very helpful to me as a visitor and they are all very well known and appreciated by my friend. The visits are relaxed and comfortable. My friend appears safe and well looked after. He smiled today!
From the first phone call made, to her last days there, the service was first class. Mum was cared for so well as were we her family. We were always kept informed of her health needs and consulted on all issues surrounding mum's daily care plan.
I wouldn't hesitate to recommend the home to anyone who has a relative with Dementia - the staff are all trained appropriately and very caring at all times.
My husband has been a resident from late December 2017. My family and I have found the staff very kind, helpful and very friendly. The accommodation is OK but looking a bit tired but has a homely feeling with space for the residents to move around as they wish, very important as a family we feel relaxed as we feel that my husband is being well cared for and safe.
I have found the care my husband received is very good. He is kept clean, well groomed and looked after. He has been in there for 4 years as I'm unable to care for him at home I find the staff very kind and caring and level of staffing excellent.
If he had to go in a home, I could not wish for better.
My sister was admitted to Oak Manor on the 30th October 2017 and all of the family were surprised at how quickly she settled expecting it to take a few weeks. She is well cared for by very caring staff who have a really good attitude. The first month has been very positive.
I am very pleased with the care my dad has received since he has been at Oak Manor. All of the staff are friendly and approachable. My dad seems to be content and settled in his new 'home'.
Mum has been a resident for over 4 years. We chose this home initially because it was the only one we visited that did not smell.
We have been happy with the care mum has received even through changes in management. Care staff are very caring and respectful of my mum. Although mum cannot participate, there are a lot of activities available.
The garden which was in a very poor state has been greatly improved of late.
My great auntie arrived in late July having become too disruptive at her previous care home, due to her loud shouting 24/7. Oak Manor has been able to deal with that kind of behaviour. Also, she has had various problems from falling and breaking her thigh bone, hospitalised, plus other medical problems. The staff/nurses have always kept me informed of her condition throughout. The staff appear to be very caring and friendly with my great aunt.
I have always found my husband to have been treated with dignity. Staff also knew my husband's history and interacted with him. I was also always kept informed of my husband's condition and was kept in the loop regarding his care. I too have always been treated with friendliness and care when I visit.
I thought the atmosphere in the care home had improved considerably from my last visit in February. It felt less turbulent, quieter and happier. I can't praise your staff more highly for the respectful and cheerful way they deal with the patients.
We are always delighted to hear when residents and relatives have had an excellent experience at our homes and are pleased you find Oak Manor to be a happy place to visit. The health and wellbeing of our residents is always our top priority and our care teams work hard to provide the best quality...
My husband has been here for 6 years and has been very well looked after. Lovely clean home and good food.
I would recommend this care home to everyone. They respect the residents and nothing is too much trouble for anyone.
Beautiful, clean, the food is terrific and everyone is well fed, well taken care of and they get entertained. It is a happy home.
Overall, couldn't fault it in any way. I am more than pleased to have found this home for my husband. Thank you so much. Definitely a home from home.
He was very difficult at times but he was managed well during this period.
Brilliant staff who couldn't do enough for residents, also seen staff busy and interacting and keeping residents busy and happy. I honestly think Oak Manor is very good and have already recommended this care home to friends whose families are now being looked after. A lovely caring place for a family member who needs care.
The home is badly decorated. His room is in a bad state of repair. The maintenance service leaves a lot to be desired.
I have had to write letters to get the lavatory repaired.
The blind in the room is broken and temporarily mended but never replaced so impacting on my husband's privacy.
There are other repairs to the room that are needed but these are never done.
For this, it is a poor service.
Thank you for taking the time to review Oak Manor, we really appreciate your feedback and are pleased you feel your husband is cared for very well by our care staff. At Oak Manor, we take great pride in ensuring we deliver high-quality care and facilities. The new manager listens to all concerns...
After a disastrous stay at another place, my mother was moved to Oak Manor Nursing Home with trepidation. However, in only a few weeks there she is being looked after properly and her moment's of Alzheimer's anxiety have disappeared. My thanks to the manager and all the staff working there.
Thank you for your kind remarks. At Oak Manor we take great pride in ensuring we deliver high quality care and facilities and are pleased your mother is doing so well, it's nice to know we make families happy and the residents comfortable. We always welcome the chance to improve, and are currently...
Our first visit to see dad was a good experience for my 2 young children and I. Dad was feeding himself, well monitored, clean and in a communal room with appropriate music for the age of the residents and kind, helpful staff. Dad took us for a tour and I shaved him as he had quite a beard but I understand he had been difficult about being shaved. The kids were given ice-cream and although some residents worried them, the majority were ok. Dad was happy when we left and we enjoyed our visit and didn't feel sad leaving him there even though it wasn't home. Gardens and rooms would benefit attention.
Thank you for taking your time to review Oak Manor. At Oak Manor, we take great pride in ensuring we deliver high-quality care and facilities and we’re really pleased to hear that your dad is happy. We always welcome the chance to improve and are currently reviewing opportunities for renovation in the home. We hope you will continue to share your thoughts with us in the home in future.
Care in this home has deteriorated significantly. Fabric of building is also in need of repair. Roof in main lounge has been leaking for over 6 weeks. No progress. Have asked for complaints form and told "we don't have any".
Thank you for taking the time to review Oak Manor Nursing Home, we really appreciate your feedback. At Oak Manor we take great pride in ensuring we deliver high quality care and facilities. We are fully supportive, but unfortunately totally reliant on the weather conditions and availability of our...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (50) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Oak Manor.
Accreditations
There are no accreditations posted yet for Oak Manor.
Meet the Team (1)

I’ve always wanted to work in care – it is my passion, and I feel extremely fortunate to be the home manager at Oak Manor.
I began my career in care by volunteering at a nursing home, and I loved every second of care home life. As I became a senior carer, I decided I would fulfil my dream of becoming a nurse, studying adult nursing and gaining a first-class degree. As a qualified nurse, I drive the highest standards of person-centred care. Although I love being a nurse, I also love being a manager, with the ability to influence positive change, which I get great satisfaction from.
Getting to know the people we care for, seeing them happy and improving their lives holistically is one of my greatest motivations. Our residents must always be the centre of all we do. When residents choose to make Oak Manor their home, every day will remain just as they like it, with careful note taken of their preferences, from waking times to food choices, hobbies and interests.
We are here for you and your loved ones every step of the way to help, and we will do all we can to put our residents and their families at ease. The most important thing is that they are happy.
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