Oak Manor

Going into a care home has always been my worst nightmare! When my husband of 56 years was diagnosed with Alzheimer's 10 years ago, I single handedly cared for him until January 2019. To pass him into Oak Manor Nursing Home was a huge upsetting time but now I am so happy that he is being cared for so much better than I ever could and I never, ever thought that possible. Thank you all.

I do not know enough to make any recommendation. I visit a friend at Oak Manor. I appreciate the care and attention my friend receives from the staff. All the staff are very helpful to me as a visitor and they are all very well known and appreciated by my friend. The visits are relaxed and comfortable. My friend appears safe and well looked after. He smiled today!

I wouldn't hesitate to recommend the home to anyone who has a relative with Dementia - the staff are all trained appropriately and very caring at all times.

My husband has been a resident from late December 2017. My family and I have found the staff very kind, helpful and very friendly. The accommodation is OK but looking a bit tired but has a homely feeling with space for the residents to move around as they wish, very important as a family we feel relaxed as we feel that my husband is being well cared for and safe.

I have found the care my husband received is very good. He is kept clean, well groomed and looked after. He has been in there for 4 years as I'm unable to care for him at home I find the staff very kind and caring and level of staffing excellent.

If he had to go in a home, I could not wish for better.

My sister was admitted to Oak Manor on the 30th October 2017 and all of the family were surprised at how quickly she settled expecting it to take a few weeks. She is well cared for by very caring staff who have a really good attitude. The first month has been very positive.

I am very pleased with the care my dad has received since he has been at Oak Manor. All of the staff are friendly and approachable. My dad seems to be content and settled in his new 'home'.

Mum has been a resident for over 4 years. We chose this home initially because it was the only one we visited that did not smell.

We have been happy with the care mum has received even through changes in management. Care staff are very caring and respectful of my mum. Although mum cannot participate, there are a lot of activities available.

The garden which was in a very poor state has been greatly improved of late.

My great auntie arrived in late July having become too disruptive at her previous care home, due to her loud shouting 24/7. Oak Manor has been able to deal with that kind of behaviour. Also, she has had various problems from falling and breaking her thigh bone, hospitalised, plus other medical problems. The staff/nurses have always kept me informed of her condition throughout. The staff appear to be very caring and friendly with my great aunt.

I have always found my husband to have been treated with dignity. Staff also knew my husband's history and interacted with him. I was also always kept informed of my husband's condition and was kept in the loop regarding his care. I too have always been treated with friendliness and care when I visit.

I thought the atmosphere in the care home had improved considerably from my last visit in February. It felt less turbulent, quieter and happier. I can't praise your staff more highly for the respectful and cheerful way they deal with the patients.

My husband has been here for 6 years and has been very well looked after. Lovely clean home and good food.

I would recommend this care home to everyone. They respect the residents and nothing is too much trouble for anyone.

Beautiful, clean, the food is terrific and everyone is well fed, well taken care of and they get entertained. It is a happy home.

Overall, couldn't fault it in any way. I am more than pleased to have found this home for my husband. Thank you so much. Definitely a home from home.

He was very difficult at times but he was managed well during this period.

Brilliant staff who couldn't do enough for residents, also seen staff busy and interacting and keeping residents busy and happy. I honestly think Oak Manor is very good and have already recommended this care home to friends whose families are now being looked after. A lovely caring place for a family member who needs care.

For this, it is a poor service.

After a disastrous stay at another place, my mother was moved to Oak Manor Nursing Home with trepidation. However, in only a few weeks there she is being looked after properly and her moment's of Alzheimer's anxiety have disappeared. My thanks to the manager and all the staff working there.

Our first visit to see dad was a good experience for my 2 young children and I. Dad was feeding himself, well monitored, clean and in a communal room with appropriate music for the age of the residents and kind, helpful staff. Dad took us for a tour and I shaved him as he had quite a beard but I understand he had been difficult about being shaved. The kids were given ice-cream and although some residents worried them, the majority were ok. Dad was happy when we left and we enjoyed our visit and didn't feel sad leaving him there even though it wasn't home. Gardens and rooms would benefit attention.

Care in this home has deteriorated significantly. Fabric of building is also in need of repair. Roof in main lounge has been leaking for over 6 weeks. No progress. Have asked for complaints form and told "we don't have any".