






Located in Scarning, a delightful village in Dereham, Oak Manor provides residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can benefit from the dementia-friendly design and quality facilities, including welcoming lounges and a hair salon. Outside the garden courtyard sits at the heart of the home. Each bedroom is tastefully decorated, with residents being...
Care Provided by Oak Manor
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Oak Manor for full pricing details and T&Cs.
Contact Oak Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Laura Older (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
- Number of floors: 1
Room Information
- Single Rooms (60)
Oak Manor Reviews (100)
Oak Manor has a Review Score of 9.9 (9.941) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak Manor has 100 reviews.
The staff put on a party for her - they brought in a singer, baked a cake and put on a birthday tea party.
She seems so happy and relaxed at Oak Manor, and the staff are all excellent t!
Nothing is too much trouble for them.
Stephen, thank you for your lovely comments. Your sister-in-law is a joy to care for, and we thoroughly enjoy welcoming the family, especially on such special occasions. Your feedback will be shared with the team.
Our recent visit to my sister was on her birthday. The home had gone to great lengths to make this "big" birthday very special for her - a singer in the morning and lunch with her family, a special cake chosen by my sister, with balloons and banners. She is happy here; (all) staff are so kind and supportive, treating her (and all the residents I have observed) with respect and dignity. I would highly recommend Oak Manor to anyone needing care.
Hillary, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your sister is so happy at Oak Manor. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.
All workers at the home are so friendly and happy. They always speak and wave to the residents and to the visitors as well. Visitors are always asked if they want tea or coffee and how they want it made. Residents are very well looked after and asked if they want to participate in craft work, dancing or singing. My mum is taken to Church, which she really loves, and is taken good care of when she is outside of the home. My mum is very happy there and loves doing the things they do there which she never did at home. There is nowhere better for her.
Thank you for taking the time to leave us such a fantastic review, Daphne! We're happy to hear that your mum enjoys the activities and visits that we organise. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.
I have found Oak Manor to be a first-class home. The staff are caring, and responsive to the needs of the residents, and nothing seems to be too much trouble. They all go about their work with a smile on their faces and a desire to make the lives of the residents as fulfilling as possible. The administrative staff are also most helpful, so all questions are immediately answered, and any special requests are dealt with. Overall, I could not wish for my wife to be in a better environment.
We are so pleased to read your wonderful comments about the care your wife receives at Oak Manor. Thank you for your positive comments regarding our home and staff, who work hard to deliver high standards of quality care at all times.
The home is clean and well-designed, with lovely areas to be in and set in beautiful surroundings.
My stepmother is happy and well cared for, and as guests, we are welcomed, as is Dad's dog, who brings a smile to everyone's face! Thank you, everyone, at Oak Manor.
Thank you for taking the time to leave us such a fantastic review, Helen! We're happy to hear that your stepmother is receiving such great care at Oak Manor. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.
This home is like "still living at home". All the home comforts! Friendly faces all the time - nothing is too much bother. Any questions answered truthfully - are always welcomed at any time. A perfect home from home! Cannot praise this home enough! Perfect. Many thanks.
Pauline, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your loved one feels part of the family at Oak Manor and that we are able to ensure it is a home-from-home. I will pass on your kind comments to the whole team.
This home always has something going on; there is a sense of fun and happiness.
I can see an improvement in my friend from living at Oak Manor. I asked my friend what they like about the home, and he said everything. Sums it up.
Thank you for leaving us such a fantastic review! We're thrilled to hear your feedback on Oak Manor and how well your friend is doing here. The whole team strive to ensure this is a home-from-home for all our residents, and it is great when we hear we are succeeding in that! I will pass on your kind comments to the whole team.
The building is always clean and fresh. There is always lots going on with activities, delicious food and incredible care and nursing staff. The manager is one of the nicest people you will ever meet.
All the residents and staff are so happy.
Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear your feedback about your friend and how well they are doing at Oak Manor. As well as your own impressions of our home. I will pass on your wonderful comments to the whole team.
I have found Oak Manor warm and clean, the staff very friendly, and my partner has settled into a happy and comfortable life. He is now in a safe place, and the level of support is second to none. An excellent choice.
Thank you for your lovely comments, David. The care and services we deliver as a team to our residents and families are extremely important to us, and we are really glad your partner has settled in at Oak Manor. Your feedback will be shared with the team.
I am very pleased and relieved that my mum is a resident at Oak Manor after a prolonged stay in the hospital. In the short time since her admission, she has become much more settled, which is a testament to the kind and knowledgeable staff, who have all been excellent in making her comfortable and welcome. I have been a regular visitor and have always been greeted warmly, and nothing has been too much trouble. The management and nursing team are excellent in their breadth and depth of knowledge, which is reassuring as my mum can have erratic behaviours due to dementia. This level of support and care runs through the home, which really feels like a "home". Thank you, Oak Manor.
Mark, we are so pleased to read your wonderful comments about the care your mum is receiving at Oak Manor and that your experience of the home on your visits showcases how we strive to ensure our residents feel this is their home. I will make sure I share this feedback with the team.
I have found the staff, without exception, to be friendly and caring. As staff look after the residents, everything is done with encouragement and a smile, and the home feels calm and happy. The home is clean, well-decorated and pleasant, with little touches like artificial flowers on the tables making all the difference. I always feel happy when I visit, that Mum is being well looked after and cared for.
Paul, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Oak Manor and you have found such positivity in the home on your visits. I will pass on your kind comments to the whole team.
Thank you so much.
Thank you, Lesley, for your kind words and recognition of the team at Oak Manor. We are really sorry for your loss and we hope we made your dad's last weeks as peaceful as possible. Your comments will be passed on to the team.
Oak Manor has gone above and beyond all our expectations as a family and we couldn't be happier. The staff are professional, warm, and kind and do all they can for us and our loved one. Thank you. I would recommend this home to anyone looking for specialist dementia care. You will not find a nicer home.
Thank you for your kind words and recognition of the team at Oak Manor. We are thrilled to hear that you would recommend our home and your experience has far exceeded your expectations.
There was always something lovely going on when we visited the home, singing, dancing, gardening, quizzes, relaxation, reading, and art to name a few.
From the bottom of my heart thank you for all you have done. You are a very special group of people.
Thank you for taking the time to leave us such a truly wonderful review! We're extremely happy to hear that your sister received such great care at Oak Manor and enjoyed the food, activities and being part of our family. We always ensure that everyone is well cared for and that extends to family members visiting. I will pass on your lovely comments to the whole team.
All the staff at Oak Manor Care Home are doing an absolutely first-class job in looking after my Mum. The staff always keeps my sister informed of any developments and gives her a weekly update on my Mum. All the staff are an amazing caring team.
Thank you for taking the time to leave us such a fantastic review Robert! We're happy to hear that your mum is receiving such great care at Oak Manor and will pass on your kind comments to the whole team.
She talks about doing crafts so we know she is having lots of stimulation. She is on less medication and on a lover dose. because she is coping so well. Everyone makes us feel so welcome.
We are so pleased to read your wonderful comments, about the care your nanny receives and to hear that she talks about the activities she gets involved with at Oak Manor. I will pass on your feedback on to the team.
I know my mum is in the best possible place to meet all her complex needs, which is being done in the best and kindest way possible.
Thank you for your kind words and recognition of the team at Oak Manor, the care, services and support we deliver as a team to your mother and whole family is extremely important to us. Your feedback will be shared with the team.
I am very happy my father has settled in at Oak Manor Nursing Home and seems happy and content most important my father is receiving professional care from the lovely staff at Oak Manor. Everything seems very clean and safe and there is a very nice atmosphere in Oak Manor all due to the management and staff's hard work.
Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.
The staff were absolutely brilliant, they bought us biscuits and drinks and had laminated photos of our visit.
We are so pleased to read your wonderful comments about the care your brother receives; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents. It's lovely to read that you had a great time and your brother is happy with us. Thank you for your review.
Found the front of house staff very pleasant and efficient. Only visited outside due to staff with positive Covid tests, but only too helpful with all requests.
Thank you for your kind words and recognition of the team at Oak Manor. Your Dad is a joy to care for. Your comments will be passed on to the team and we can’t wait to welcome you back inside next time with some tea and cake.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (50) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Oak Manor.
Accreditations
There are no accreditations posted yet for Oak Manor.
Meet the Team (1)

I’ve always wanted to work in care – it is my passion, and I feel extremely fortunate to be the home manager at Oak Manor.
I began my career in care by volunteering at a nursing home, and I loved every second of care home life. As I became a senior carer, I decided I would fulfil my dream of becoming a nurse, studying adult nursing and gaining a first-class degree. As a qualified nurse, I drive the highest standards of person-centred care. Although I love being a nurse, I also love being a manager, with the ability to influence positive change, which I get great satisfaction from.
Getting to know the people we care for, seeing them happy and improving their lives holistically is one of my greatest motivations. Our residents must always be the centre of all we do. When residents choose to make Oak Manor their home, every day will remain just as they like it, with careful note taken of their preferences, from waking times to food choices, hobbies and interests.
We are here for you and your loved ones every step of the way to help, and we will do all we can to put our residents and their families at ease. The most important thing is that they are happy.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Manor to verify any information. View our terms and conditions. Oak Manor has an Enhanced Service -more info.