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Oak Manor

Scarning, Dereham, Norfolk NR19 2PG
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Oak Manor, Dereham
Oak Manor, Dereham
Oak Manor, Dereham

Located in Scarning, a delightful village in Dereham, Oak Manor provides residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Norfolk care home can benefit from the dementia-friendly design and quality facilities, including welcoming lounges and a hair salon. Outside the garden courtyard sits at the heart of the home. Each bedroom is tastefully decorated, with residents being...  

Care Provided by Oak Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,968
Residential Dementia CareFrom £1,750From £1,968
Nursing CareFrom £2,000From £2,250
Nursing Dementia CareFrom £2,000From £2,250
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Oak Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Laura Older (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Oak Manor Reviews (100)

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9.9

Oak Manor has a Review Score of 9.9 (9.941) out of 10, based on 25 reviews in the last 2 years. Over all time Oak Manor has 100 reviews.

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Review from Stephen L (Brother-in-law of Resident) published on 20 April 2023 Submitted via Postal Card
Overall Experience
It was our sister-in-law's birthday.
The staff put on a party for her - they brought in a singer, baked a cake and put on a birthday tea party.
She seems so happy and relaxed at Oak Manor, and the staff are all excellent t!

Nothing is too much trouble for them.

Reply from Home Manager, at Oak Manor

Stephen, thank you for your lovely comments. Your sister-in-law is a joy to care for, and we thoroughly enjoy welcoming the family, especially on such special occasions. Your feedback will be shared with the team.

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Review from Hilary L (Sister of Resident) published on 20 April 2023 Submitted via Postal Card
Overall Experience

Our recent visit to my sister was on her birthday. The home had gone to great lengths to make this "big" birthday very special for her - a singer in the morning and lunch with her family, a special cake chosen by my sister, with balloons and banners. She is happy here; (all) staff are so kind and supportive, treating her (and all the residents I have observed) with respect and dignity. I would highly recommend Oak Manor to anyone needing care.

Reply from Home Manager, at Oak Manor

Hillary, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your sister is so happy at Oak Manor. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.

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Review from Daphne G (Daughter of Resident) published on 13 April 2023 Submitted via Website
Overall Experience

All workers at the home are so friendly and happy. They always speak and wave to the residents and to the visitors as well. Visitors are always asked if they want tea or coffee and how they want it made. Residents are very well looked after and asked if they want to participate in craft work, dancing or singing. My mum is taken to Church, which she really loves, and is taken good care of when she is outside of the home. My mum is very happy there and loves doing the things they do there which she never did at home. There is nowhere better for her.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for taking the time to leave us such a fantastic review, Daphne! We're happy to hear that your mum enjoys the activities and visits that we organise. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.

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Review from P P (Husband of Resident) published on 15 March 2023 Submitted via Website
Overall Experience

I have found Oak Manor to be a first-class home. The staff are caring, and responsive to the needs of the residents, and nothing seems to be too much trouble. They all go about their work with a smile on their faces and a desire to make the lives of the residents as fulfilling as possible. The administrative staff are also most helpful, so all questions are immediately answered, and any special requests are dealt with. Overall, I could not wish for my wife to be in a better environment.

Reply from Home Manager, Home Manager at Oak Manor

We are so pleased to read your wonderful comments about the care your wife receives at Oak Manor. Thank you for your positive comments regarding our home and staff, who work hard to deliver high standards of quality care at all times.

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Review from Helen M (Stepdaughter of Resident) published on 15 March 2023 Submitted via Website
Overall Experience
I was so impressed with Oak Manor. I saw such genuine care for the residents from the staff, from the lovely manager to the care staff. All treated the residents with kindness and dignity and with love and laughter.
The home is clean and well-designed, with lovely areas to be in and set in beautiful surroundings.

My stepmother is happy and well cared for, and as guests, we are welcomed, as is Dad's dog, who brings a smile to everyone's face! Thank you, everyone, at Oak Manor.

Reply from Home Manager, at Oak Manor

Thank you for taking the time to leave us such a fantastic review, Helen! We're happy to hear that your stepmother is receiving such great care at Oak Manor. The care and services we deliver as a team to our residents and families are extremely important to us. I will pass on your kind comments to the whole team.

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Review from Pauline E (Wife of Resident) published on 3 March 2023 Submitted via Postal Card
Overall Experience

This home is like "still living at home". All the home comforts! Friendly faces all the time - nothing is too much bother. Any questions answered truthfully - are always welcomed at any time. A perfect home from home! Cannot praise this home enough! Perfect. Many thanks.

Reply from Home Manager, Home Manager at Oak Manor

Pauline, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your loved one feels part of the family at Oak Manor and that we are able to ensure it is a home-from-home. I will pass on your kind comments to the whole team.

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Review from N C (Friend of Resident) published on 13 February 2023 Submitted via Website
Overall Experience
Oak Manor is caring through and through. All the staff, from the manager to the care staff, kitchen and domestic, everyone is attentive and caring.
This home always has something going on; there is a sense of fun and happiness.

I can see an improvement in my friend from living at Oak Manor. I asked my friend what they like about the home, and he said everything. Sums it up.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for leaving us such a fantastic review! We're thrilled to hear your feedback on Oak Manor and how well your friend is doing here. The whole team strive to ensure this is a home-from-home for all our residents, and it is great when we hear we are succeeding in that! I will pass on your kind comments to the whole team.

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Review from A C (Friend of Resident) published on 6 February 2023 Submitted via Website
Overall Experience
This home is exceptional. The change in my friend since becoming a resident at Oak Manor is mind-blowing. The approach of every staff member is second to none, and honestly, you have to visit this brilliant home to fully understand.
The building is always clean and fresh. There is always lots going on with activities, delicious food and incredible care and nursing staff. The manager is one of the nicest people you will ever meet.

All the residents and staff are so happy.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for taking the time to leave us such a fantastic review! We're thrilled to hear your feedback about your friend and how well they are doing at Oak Manor. As well as your own impressions of our home. I will pass on your wonderful comments to the whole team.

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Review from David M (Partner of Resident) published on 19 January 2023 Submitted via Website
Overall Experience

I have found Oak Manor warm and clean, the staff very friendly, and my partner has settled into a happy and comfortable life. He is now in a safe place, and the level of support is second to none. An excellent choice.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your lovely comments, David. The care and services we deliver as a team to our residents and families are extremely important to us, and we are really glad your partner has settled in at Oak Manor. Your feedback will be shared with the team.

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Review from Mark G (Son of Resident) published on 10 January 2023 Submitted via Website
Overall Experience

I am very pleased and relieved that my mum is a resident at Oak Manor after a prolonged stay in the hospital. In the short time since her admission, she has become much more settled, which is a testament to the kind and knowledgeable staff, who have all been excellent in making her comfortable and welcome. I have been a regular visitor and have always been greeted warmly, and nothing has been too much trouble. The management and nursing team are excellent in their breadth and depth of knowledge, which is reassuring as my mum can have erratic behaviours due to dementia. This level of support and care runs through the home, which really feels like a "home". Thank you, Oak Manor.

Reply from Home Manager, Home Manager at Oak Manor

Mark, we are so pleased to read your wonderful comments about the care your mum is receiving at Oak Manor and that your experience of the home on your visits showcases how we strive to ensure our residents feel this is their home. I will make sure I share this feedback with the team.

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Review from Paul F (Son of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

I have found the staff, without exception, to be friendly and caring. As staff look after the residents, everything is done with encouragement and a smile, and the home feels calm and happy. The home is clean, well-decorated and pleasant, with little touches like artificial flowers on the tables making all the difference. I always feel happy when I visit, that Mum is being well looked after and cared for.

Reply from Home Manager, Home Manager at Oak Manor

Paul, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Oak Manor and you have found such positivity in the home on your visits. I will pass on your kind comments to the whole team.

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Review from Lesley J (Daughter of Resident) published on 20 December 2022 Submitted via Website
Overall Experience
My family and I would like to thank all of the team for looking after Dad for the 2 weeks he was in your care. You made sure he was comfortable at all times and you made sure that Mum and his family had everything we needed.

Thank you so much.

Reply from Home Manager, at Oak Manor

Thank you, Lesley, for your kind words and recognition of the team at Oak Manor. We are really sorry for your loss and we hope we made your dad's last weeks as peaceful as possible. Your comments will be passed on to the team.

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Review from L W (Brother of Resident) published on 13 December 2022 Submitted via Website
Overall Experience

Oak Manor has gone above and beyond all our expectations as a family and we couldn't be happier. The staff are professional, warm, and kind and do all they can for us and our loved one. Thank you. I would recommend this home to anyone looking for specialist dementia care. You will not find a nicer home.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your kind words and recognition of the team at Oak Manor. We are thrilled to hear that you would recommend our home and your experience has far exceeded your expectations.

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Review from M S (Sister of Resident) published on 13 December 2022 Submitted via Website
Overall Experience
Oak Manor has given so much love to my sister during the time she was a resident at the home. The staff are dedicated to making sure every resident is well cared for and treat everyone including the visitors like family. There is so much laughter and happiness in the home and the staff are the nicest group of people you can meet. The manager is a breath of fresh air and her positivity is shared by everyone. The food prepared by the kitchen is delicious, I tried some of the homemade cake myself and it was perfect. The home is always clean. The maintenance chap is friendly and helpful and would stop and say hello to my sister which she liked.
There was always something lovely going on when we visited the home, singing, dancing, gardening, quizzes, relaxation, reading, and art to name a few.

From the bottom of my heart thank you for all you have done. You are a very special group of people.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for taking the time to leave us such a truly wonderful review! We're extremely happy to hear that your sister received such great care at Oak Manor and enjoyed the food, activities and being part of our family. We always ensure that everyone is well cared for and that extends to family members visiting. I will pass on your lovely comments to the whole team.

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Review from Robert A (Son of Resident) published on 19 October 2022 Submitted via Website
Overall Experience

All the staff at Oak Manor Care Home are doing an absolutely first-class job in looking after my Mum. The staff always keeps my sister informed of any developments and gives her a weekly update on my Mum. All the staff are an amazing caring team.

Reply from Home Manager, at Oak Manor

Thank you for taking the time to leave us such a fantastic review Robert! We're happy to hear that your mum is receiving such great care at Oak Manor and will pass on your kind comments to the whole team.

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Review from Rebekah S (Granddaughter of Resident) published on 27 September 2022 Submitted via Postal Card
Overall Experience
We are really impressed with my Nannys care. We find that every time we go she looks better and is having less episodes when she is with us.

She talks about doing crafts so we know she is having lots of stimulation. She is on less medication and on a lover dose. because she is coping so well. Everyone makes us feel so welcome.

Reply from Home Manager, Home Manager at Oak Manor

We are so pleased to read your wonderful comments, about the care your nanny receives and to hear that she talks about the activities she gets involved with at Oak Manor. I will pass on your feedback on to the team.

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Review from Deborah S (Daughter of Resident) published on 27 September 2022 Submitted via Postal Card
Overall Experience
Since my mother has been in your care, she has improved so much. your care and patience with her is evident. The home has such a lovely family atmosphere. Whenever we come to see our mother we are always made very welcome by all the staff and carers.

I know my mum is in the best possible place to meet all her complex needs, which is being done in the best and kindest way possible.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your kind words and recognition of the team at Oak Manor, the care, services and support we deliver as a team to your mother and whole family is extremely important to us. Your feedback will be shared with the team.

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Review from Paul W (Son of Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

I am very happy my father has settled in at Oak Manor Nursing Home and seems happy and content most important my father is receiving professional care from the lovely staff at Oak Manor. Everything seems very clean and safe and there is a very nice atmosphere in Oak Manor all due to the management and staff's hard work.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from S B (Sister of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience
My brother was a different person on my visit with my father and brother today, he was so happy, not in any pain, he sang. We had the best time.

The staff were absolutely brilliant, they bought us biscuits and drinks and had laminated photos of our visit.

Reply from Home Manager, Home Manager at Oak Manor

We are so pleased to read your wonderful comments about the care your brother receives; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents. It's lovely to read that you had a great time and your brother is happy with us. Thank you for your review.

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Review from Jack B (Son of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

Found the front of house staff very pleasant and efficient. Only visited outside due to staff with positive Covid tests, but only too helpful with all requests.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your kind words and recognition of the team at Oak Manor. Your Dad is a joy to care for. Your comments will be passed on to the team and we can’t wait to welcome you back inside next time with some tea and cake.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (50) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Oak Manor.

Awards / Recognitions (121)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Oak Manor.

Meet the Team (1)

Laura Older
Laura OlderJob Title:Home Manager

I’ve always wanted to work in care – it is my passion, and I feel extremely fortunate to be the home manager at Oak Manor.

I began my career in care by volunteering at a nursing home, and I loved every second of care home life. As I became a senior carer, I decided I would fulfil my dream of becoming a nurse, studying adult nursing and gaining a first-class degree. As a qualified nurse, I drive the highest standards of person-centred care. Although I love being a nurse, I also love being a manager, with the ability to influence positive change, which I get great satisfaction from.

Getting to know the people we care for, seeing them happy and improving their lives holistically is one of my greatest motivations. Our residents must always be the centre of all we do. When residents choose to make Oak Manor their home, every day will remain just as they like it, with careful note taken of their preferences, from waking times to food choices, hobbies and interests.

We are here for you and your loved ones every step of the way to help, and we will do all we can to put our residents and their families at ease. The most important thing is that they are happy.

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