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Oak Manor

Scarning, Dereham, Norfolk NR19 2PG
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Oak Manor, Dereham
Oak Manor, Dereham
Oak Manor, Dereham

Located in Scarning, a delightful village in Dereham, Oak Manor provides residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Norfolk care home can benefit from the dementia-friendly design and quality facilities, including welcoming lounges and a hair salon. Outside the garden courtyard sits at the heart of the home. Each bedroom is tastefully decorated, with residents being...  

Care Provided by Oak Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,968
Residential Dementia CareFrom £1,750From £1,968
Nursing CareFrom £2,000From £2,250
Nursing Dementia CareFrom £2,000From £2,250
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Oak Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Laura Older (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Oak Manor Reviews (100)

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9.9

Oak Manor has a Review Score of 9.9 (9.941) out of 10, based on 25 reviews in the last 2 years. Over all time Oak Manor has 100 reviews.

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Review from N A (Son of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience

Outstanding. The team are so loving and kind.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your review, we'll share your lovely comments with our team.

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Review from N A (Granddaughter of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience

Everyone is always welcoming and they look after the residents with love and kindness.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your feedback, our team really appreciates the recognition.

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Review from Andy C (Son-in-law of Resident) published on 23 September 2024 Submitted via Postal Card
Overall Experience

All the staff are brilliant, attentive and friendly. They clearly care about their charges and this shows in how Mum responds to them. Outstanding!

Reply from Home Manager, Home Manager at Oak Manor

Thank you so much for your kind words, Andy, our team will be delighted to hear your comments!

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Review from M B (Friend of Resident) published on 18 September 2024 Submitted via Website
Overall Experience

I visit my friend with my wife every month or so, and each time I see him I am amazed at how well he looks and how well cared for he is. Not only physically cared for but cared for in every way by staff who genuinely want to make a difference. The whole team are welcoming, polite and professional and nothing is too much trouble for them.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your wonderful feedback, we really appreciate your recognition of our team and the level of care they provide residents.

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Review from Graham D (Son of Resident) published on 10 September 2024 Submitted via Website
Overall Experience

My mum unfortunately had a stroke and needed to be cared for. Oak Manor was recommended for its staff and facilities and the recommendation was completely correct. The staff are so welcoming and the attention to all the residents needs go above and beyond. The rooms are nice and clean, bright and everything is catered for the residents. The staff are so helpful and really engage with both the residents and their families informing us of changes and improvements to my mum's health and wellbeing. The sudden shock of my mum having to go into care has been very stressful but Oak Manor and its staff have made that process less stressful not having to worry about her care. Thanks can never be enough for the staff.

Reply from Laura Older, Home Manager at Oak Manor

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Oak Manor and will pass on your kind comments to the whole team.

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Review from K R (Resident / Service User) published on 29 April 2024 Submitted via Postal Card
Overall Experience

I am very happy here. I have been welcomed by everyone here in the home. I enjoy the activities and have very nice food. The staff are all brilliant. Everyone cares. My husband really enjoys visiting the home as well and the staff always make sure he is happy also which means a lot.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for taking the time to leave us a review and for your kind words about our home and the team at Oak Manor. It is lovely to hear your positive feedback and that your husband enjoys visiting too. Your comments will be shared with the team.

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Review from H M (Wife of Resident) published on 10 April 2024 Submitted via Website
Overall Experience

My husband unexpectedly has ended up in Oak Manor Nursing Home. Have no fears about Oak Manor. After only 4 days I have been in tears twice through the overwhelming, palpable love, respect and dignity shown to my husband. I swear the whole team give him more love and care than I could. They are the most incredible team, it's one family - they're like cherries from the same tree. Thank you Team Oak Manor.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your review of Oak Manor Nursing Home. We are very touched by your kind, heartfelt words. The quality of care and warmth of community are equally important to us, and your husband is a part of the extended Oak Manor family. We look forward to seeing you again soon. Your feedback will be shared with the whole team.

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Review from S B (Son of Resident) published on 7 March 2024 Submitted via Postal Card
Overall Experience

Oak Manor has been a haven and blessing for not only my father but my whole family. We have always been welcomed, looked after and informed by the staff and management. Throughout this difficult time, the staff have always been attentive, supportive and friendly. Even when my father has been challenging the staff always put their best foot forward to keep him positive and happy through music and activity.

Reply from Home Manager, at Oak Manor

Thank you for your kind words and recognition of the team at Oak Manor where your father is cared for. We would like to thank you for your words of kindness which are very much appreciated. Individual care of our residents is of utmost importance to us. We aim to support you throughout this time. The team will be delighted to hear your feedback.

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Review from S G (Ex Family Member) published on 7 March 2024 Submitted via Postal Card
Overall Experience

The staff at Oak Manor have been so kind and helpful with the last weeks and then the death of my ex-partner. He was in the home for eight years and since the manager came it has been a happy loving place. He received good care but more importantly affection and understanding. They have been very helpful following his death.

Reply from Home Manager, at Oak Manor

We would like to thank you for your lovely words about our home and staff which are very much appreciated. We are very sorry for your loss. The care and services we deliver as a team to our residents and families are extremely important to us. We are committed to supporting their friends and family also. The team at Oak Manor will be delighted to hear your feedback.

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Review from K M (Wife of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

My husband has been at Oak Manor for approximately ten months - he has been looked after so well. Staff very friendly, and he seems happy. The staff always greet us with a nice cup of tea and keep me up to date about my husband, and I would like to thank them all, as sometimes it's difficult not having him at home with me. Good food and a happy place.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your lovely review of Oak Manor. We would like to thank you for your words of kindness, which are very much appreciated – we are glad to know your husband is happy here and that you are kept informed about his wellbeing. We are pleased to hear you enjoy your visits too. I will pass on your wonderful comments to the team.

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Review from J M (Sister of Resident) published on 3 October 2023 Submitted via Website
Overall Experience

The staff are very caring and friendly, they all make you very welcome. The residents are happy and contented. The home has had a makeover, is very bright and clean. The staff are always asking the residents if they want anything. I receive a phone call from the home about how my brother is doing and keep me up to date if he is unwell every week or when required.

Reply from Home Manager, at Oak Manor

Thank you for your review and positive comments regarding Oak Manor and our team who work hard to maintain high standards of quality care for all those living in our community. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be passed on to the team.

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Review from J M (Sister of Resident) published on 18 September 2023 Submitted via Website
Overall Experience
My brother resided at Oak Manor Nursing Home from February to July 2023 after having had numerous placements. He was welcomed into Oak Manor as a member of the family and he was shown kindness from staff. When things didn’t run smoothly, strategies were put in place to mitigate the difficulties and he was happier there than he had been at the other placements.

Thank you for making the last few months of my brother’s life as good as they could possibly have been.

Reply from Home Manager, at Oak Manor

Thank you for your lovely comments. The care and services we deliver, as a team, to our residents and families are extremely important to us. Although your brother was only with us for a short time, we are so pleased he felt part of the family and that we made his stay with us comfortable. Our sincere condolences on his passing. Your feedback will be shared with the team.

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Review from L R (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

I feel very lucky that my mum has been blessed with a place at Oak Manor. the staff are outstanding - patient, kind and friendly. Communication is excellent, they keep you informed of everything going on. Medical assistance when needed is dealt with promptly and I feel my mum is given excellent care. I would thoroughly recommend!

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families is extremely important to us. Your wonderful feedback will be shared with the team.

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Review from A D (Resident / Service User) published on 7 September 2023 Submitted via Postal Card
Overall Experience

I am very happy here. The staff are wonderful to me and I am looked after extremely well. The food is very good, lots of homemade cakes. I like all the activities, there is lots to do. Thank you.

Reply from Home Manager, Home Manager at Oak Manor

We would like to thank you for your words of kindness which are very much appreciated and it is an absolute pleasure having you as part of our community at Oak Manor. We are so pleased you enjoy the meals and the activities we organise and I will pass on all of your wonderful comments to the team.

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Review from Elizabeth M (Daughter of Resident) published on 6 September 2023 Submitted via Website
Overall Experience
The manager and all the staff at Oak Manor are always very welcoming when I visit my mum. The staff are very professional and experienced, providing excellent care with dignity and respect.
I am given a weekly update on Mum by phone, and in addition, any changes are always reported to me straight away, which is reassuring.

I certainly would have no hesitation at all in recommending this care home for its first class and excellent care given to my mum, and the support shown to us as a family.

Reply from Home Manager, Home Manager at Oak Manor

Elizabeth, thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Oak Manor as we strive to ensure that all of those within our community have what they need and feel like they are at home. I will pass on your kind comments to the whole team.

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Review from Julie B (Daughter of Resident) published on 21 August 2023 Submitted via Website
Overall Experience
Dad was in Oak Manor Nursing Home for over eight years until he passed away last week. We cannot fault the home for everything it did for Dad while he was there.
He was always clean and tidy, his room was nice and kept decorated on a regular basis.
The staff were fantastic and we cannot fault them.

All we can do is thank them so much for all they did for our dad.

Reply from Home Manager, at Oak Manor

Thank you, Julie, for your kind words and recognition of the team at Oak Manor. We are really sorry for your loss and we hope we made your dad’s last weeks as peaceful as possible. Your comments will be passed on to the team.

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Review from Lynnette Y (Friend of Resident) published on 10 August 2023 Submitted via Postal Card
Overall Experience

I have been visiting a friend who is a resident at Oak Manor for several months and have found the care she receives there is excellent. The staffing to resident ratio appears excellent and the residents are treated with care and respect. There is a very friendly, happy atmosphere and it is good to see all the staff working together as a team. No hesitation in recommending it.

Reply from Home Manager, at Oak Manor

Lynette, we are so pleased to read your wonderful comments about the care your friend receives at Oak Manor. The team will be thrilled with your feedback as we strive for personalised-centred care for all our lovely residents.

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Review from Margaret J (Daughter of Resident) published on 11 July 2023 Submitted via Website
Overall Experience
The staff were very welcoming and friendly to me as a visitor - as has always been my experience.

It seems to be a safe and happy place for the residents. Each time I visit, my observation is that my mother appears to be content with her basic needs being met. She appears very well cared for and treated with respect by kind and caring staff. I would have no hesitation in recommending this care home to others.

Reply from Home Manager, at Oak Manor

Margaret, thank you for taking the time to leave us such a fantastic review! We're happy to hear your feedback on your experience with Oak Manor and our team. We love to welcome visitors into our home, and I will pass on your kind comments to the whole team.

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Review from M E (Resident / Service User) published on 17 May 2023 Submitted via Postal Card
Overall Experience

I have been here a few months now and have found the staff to be very helpful and supportive of not only myself but all the other residents who reside here. I enjoy being here and am well looked after by everyone. I am listened to and feel loved.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you are receiving such great care at Oak Manor and enjoying being part of our family here. I will pass on your kind comments to the whole team.

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Review from J M (Friend of Resident) published on 20 April 2023 Submitted via Website
Overall Experience
I enjoy every visit I have to Oak Manor. The team are kind and conscientious and genuinely makes a difference to each resident in their care.

My friend has improved significantly since admission to the home. They have put on weight, joining in activities and enjoying each day. Every member of staff is one of a kind. Thank you for what you do.

Reply from Home Manager, at Oak Manor

We would like to thank you for your words of kindness, which are very much appreciated. It’s great to receive feedback from family and friends on how much improvement a resident has made being part of the Oak Manor family. All comments will be passed on to the team, and thank you again for the review.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (50) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Oak Manor.

Awards / Recognitions (121)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Oak Manor.

Meet the Team (1)

Laura Older
Laura OlderJob Title:Home Manager

I’ve always wanted to work in care – it is my passion, and I feel extremely fortunate to be the home manager at Oak Manor.

I began my career in care by volunteering at a nursing home, and I loved every second of care home life. As I became a senior carer, I decided I would fulfil my dream of becoming a nurse, studying adult nursing and gaining a first-class degree. As a qualified nurse, I drive the highest standards of person-centred care. Although I love being a nurse, I also love being a manager, with the ability to influence positive change, which I get great satisfaction from.

Getting to know the people we care for, seeing them happy and improving their lives holistically is one of my greatest motivations. Our residents must always be the centre of all we do. When residents choose to make Oak Manor their home, every day will remain just as they like it, with careful note taken of their preferences, from waking times to food choices, hobbies and interests.

We are here for you and your loved ones every step of the way to help, and we will do all we can to put our residents and their families at ease. The most important thing is that they are happy.

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