






Located in Scarning, a delightful village in Dereham, Oak Manor provides residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.
Residents at the Norfolk care home can benefit from the dementia-friendly design and quality facilities, including welcoming lounges and a hair salon. Outside the garden courtyard sits at the heart of the home. Each bedroom is tastefully decorated, with residents being...
Care Provided by Oak Manor
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 61 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Oak Manor for full pricing details and T&Cs.
Contact Oak Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Laura Older (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2009
- Number of floors: 1
Room Information
- Single Rooms (60)
Oak Manor Reviews (100)
Oak Manor has a Review Score of 9.9 (9.941) out of 10, based on 25 reviews in the last 2 years.
Over all time Oak Manor has 100 reviews.
My mum has only been in the home a short while but she seems to be happy there. My brother and I are very happy with Mym in the home for the care and love she gets and all staff and carers are lovely friendly and helpful.
Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
I am a resident and I love the place and carers, and glad I came into the nursing home and take special care of me.
Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.
I would recommend Oak Manor Nursing Home.
On behalf of my team, we would like to thank you so much for your review, Peter.
The difference to the home since the new manager and new staff is amazing, the cleanliness and smell to the corridors is amazing. The staff can't do any more for you. I wouldn't have recommended anyone to this home before but now I would 100%. My dad is actually joining in the activities which he hasn't before! Well done!
Management and staff are very welcoming and friendly, they found the time to talk to you and make you feel at ease. Past experience made it very hard for me to return to Oak Manor Nursing Home but the manager and receptionist were very tentative and understanding. Staff members took the time to find out more information/knowledge about my relative which made me feel that they will/are receiving the best care possible.
I witnessed good interaction and dementia training being applied by all staff which is lovely to see. The overall environment is relaxed and a positive experience for families and residents alike. I have great confidence in this manager and staff and I would recommend Oak Manor to anyone in need of dementia care.
I really appreciate the weekly updates and love seeing my father joking and laughing with the staff.
I was happy to see my son being looked after so well, in a happy environment. The staff are so caring and helpful.
My brother has been at Oak Manor Nursing Home for a number of years. Since the new management took over, I have never seen him look so good. His laughter has come back, which brings such warmth to me. The updates fortnightly are fantastic to keep me in touch with my brother's health and well-being. Thank you to everybody who works at Oak Manor; you're doing a brilliant job.
I like it here, the staff are very nice. I love my room it is lovely.
Having not been able to visit my mother for 2 years due to ill health I must say that I was overjoyed with the way the home is now run. The staff are wonderful, so clean and run with such efficiency. Totally made my visit so pleasurable the staff were so kind and treat everyone with such warmth and respect. I was very impressed with the manager totally in control, very energetic. Seems to me she is the best thing that has happened in the last two years and a credit to Oak Manor Nursing Home.
My sister was moved to your care home around 2017 from one not so suitable. Since she came to you, at Oak Manor Nursing Home, although she will always be unwell, she shows improvement, and I think that the staff who care for her are loving and kind. They seem to really care.
I went and saw my husband, and I was treated well. When I arrive, staff were polite and friendly. My husband looked well and happy; he enjoyed seeing me.
My mother has been cared for by the dedicated staff at Oak Manor for over a year now. I have to say, the carers, nurses and management go above and beyond in their efforts to make sure Mum is well looked after and has a fantastic quality of life. The home is lovely, and Mum enjoys the activities and events they put on for the residents, and she loves her room.
I was very pleasantly surprised by the very good care given to my husband by the nurses and so many carers. They gave my husband an extra year as he seemed on the way out when he arrived with infected skin problems. He had a very good room facing south which could not have been the same for other residents.
My father's vascular dementia meant that he lacked awareness of his disabilities. He was constantly at risk of inadvertent harm as a result. The care he received at this home was outstanding, the staff enabling him to be as active as possible whilst attempting to minimise risk. They understood him as an individual and tried to enable him to live as full a life as possible. Despite the high level of disability of the residents, my observation was that the staff always treated the residents with respect and ensured cleanliness even though this was obviously challenging to achieve. I am very glad that my father has been a resident here.
Makes you feel welcome and one of the family.
Clean and tidy, smells clean and not old and damp.
Room is of a good size.
Need more investment in activities.
Can't rate it enough. Staff are all amazing, nothing is too much trouble and the care and understanding is second to none.
As you walk into the reception, you can feel a happy atmosphere which helps us visitors as we can sometimes feel sad but we soon feel cheered up.
After 3 over long months at another care home, Oak Manor is the third care home my wife has been in. In general, the staff at the previous two homes - influenced by poor management policies - lacked the skills and resources necessary. It is only at Oak Manor I have felt that my wife is safe and properly cared for. She clearly feels a part of the "family" and is no longer in need of me - although she is still happy to see me.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 May 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (50) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Oak Manor.
Accreditations
There are no accreditations posted yet for Oak Manor.
Meet the Team (1)

I’ve always wanted to work in care – it is my passion, and I feel extremely fortunate to be the home manager at Oak Manor.
I began my career in care by volunteering at a nursing home, and I loved every second of care home life. As I became a senior carer, I decided I would fulfil my dream of becoming a nurse, studying adult nursing and gaining a first-class degree. As a qualified nurse, I drive the highest standards of person-centred care. Although I love being a nurse, I also love being a manager, with the ability to influence positive change, which I get great satisfaction from.
Getting to know the people we care for, seeing them happy and improving their lives holistically is one of my greatest motivations. Our residents must always be the centre of all we do. When residents choose to make Oak Manor their home, every day will remain just as they like it, with careful note taken of their preferences, from waking times to food choices, hobbies and interests.
We are here for you and your loved ones every step of the way to help, and we will do all we can to put our residents and their families at ease. The most important thing is that they are happy.
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