Search...

Oak Manor

Scarning, Dereham, Norfolk NR19 2PG
Care UK Logo
Jobs
Oak Manor logo
Oak Manor, Dereham
Oak Manor, Dereham
Oak Manor, Dereham

Located in Scarning, a delightful village in Dereham, Oak Manor provides residential, dementia and nursing care on a permanent and respite basis, as well as compassionate end of life care.

Residents at the Norfolk care home can benefit from the dementia-friendly design and quality facilities, including welcoming lounges and a hair salon. Outside the garden courtyard sits at the heart of the home. Each bedroom is tastefully decorated, with residents being...  

Care Provided by Oak Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,968
Residential Dementia CareFrom £1,750From £1,968
Nursing CareFrom £2,000From £2,250
Nursing Dementia CareFrom £2,000From £2,250
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of

care and support required by each individual. Premium rooms normally require an additional charge.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Oak Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Laura Older (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (60)

Oak Manor Reviews (100)

Submit a Review
9.9

Oak Manor has a Review Score of 9.9 (9.941) out of 10, based on 25 reviews in the last 2 years. Over all time Oak Manor has 100 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Oak Manor
Loading...
Showing 100 reviews matching selected criteria
Review from Carol D (Wife of Resident) published on 7 March 2022 Submitted via Postal Card
Overall Experience

My mum has only been in the home a short while but she seems to be happy there. My brother and I are very happy with Mym in the home for the care and love she gets and all staff and carers are lovely friendly and helpful.

Reply from Home Manager, Home Manager at Oak Manor

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Resident / Service User) published on 7 March 2022 Submitted via Postal Card
Overall Experience

I am a resident and I love the place and carers, and glad I came into the nursing home and take special care of me.

Reply from Home Manager, Home Manager at Oak Manor

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter H (Resident / Service User) published on 7 March 2022 Submitted via Postal Card
Overall Experience

I would recommend Oak Manor Nursing Home.

Reply from Home Manager, Home Manager at Oak Manor

On behalf of my team, we would like to thank you so much for your review, Peter.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane A (Daughter of Resident) published on 8 February 2022 Submitted via Postal Card
Overall Experience

The difference to the home since the new manager and new staff is amazing, the cleanliness and smell to the corridors is amazing. The staff can't do any more for you. I wouldn't have recommended anyone to this home before but now I would 100%. My dad is actually joining in the activities which he hasn't before! Well done!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Next of Kin) published on 8 February 2022 Submitted via Website
Overall Experience

Management and staff are very welcoming and friendly, they found the time to talk to you and make you feel at ease. Past experience made it very hard for me to return to Oak Manor Nursing Home but the manager and receptionist were very tentative and understanding. Staff members took the time to find out more information/knowledge about my relative which made me feel that they will/are receiving the best care possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from W M (Power of Attorney of Resident) published on 8 February 2022 Submitted via Website
Overall Experience
First impression: The manager is very friendly, welcoming and approachable with a resident lead approach. I found the staff to be caring and helpful. When talking to them they said they get great support from management which is a big plus, after all happy staff means happier residents.

I witnessed good interaction and dementia training being applied by all staff which is lovely to see. The overall environment is relaxed and a positive experience for families and residents alike. I have great confidence in this manager and staff and I would recommend Oak Manor to anyone in need of dementia care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Son of Resident) published on 18 January 2022 Submitted via Postal Card
Overall Experience
Very helpful and attentive staff.

I really appreciate the weekly updates and love seeing my father joking and laughing with the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pieter B (Father of Resident) published on 11 January 2022 Submitted via Postal Card
Overall Experience

I was happy to see my son being looked after so well, in a happy environment. The staff are so caring and helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steph R (Sister of Resident) published on 11 January 2022 Submitted via Postal Card
Overall Experience

My brother has been at Oak Manor Nursing Home for a number of years. Since the new management took over, I have never seen him look so good. His laughter has come back, which brings such warmth to me. The updates fortnightly are fantastic to keep me in touch with my brother's health and well-being. Thank you to everybody who works at Oak Manor; you're doing a brilliant job.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N S (Resident / Service User) published on 8 December 2021 Submitted via Postal Card
Overall Experience

I like it here, the staff are very nice. I love my room it is lovely.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew A (Son of Resident) published on 26 November 2021 Submitted via Website
Overall Experience

Having not been able to visit my mother for 2 years due to ill health I must say that I was overjoyed with the way the home is now run. The staff are wonderful, so clean and run with such efficiency. Totally made my visit so pleasurable the staff were so kind and treat everyone with such warmth and respect. I was very impressed with the manager totally in control, very energetic. Seems to me she is the best thing that has happened in the last two years and a credit to Oak Manor Nursing Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dian C (Sister of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

My sister was moved to your care home around 2017 from one not so suitable. Since she came to you, at Oak Manor Nursing Home, although she will always be unwell, she shows improvement, and I think that the staff who care for her are loving and kind. They seem to really care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A H (Wife of Resident) published on 13 August 2021 Submitted via Postal Card
Overall Experience

I went and saw my husband, and I was treated well. When I arrive, staff were polite and friendly. My husband looked well and happy; he enjoyed seeing me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Iain S (Son of Resident) published on 27 July 2021 Submitted via Website
Overall Experience

My mother has been cared for by the dedicated staff at Oak Manor for over a year now. I have to say, the carers, nurses and management go above and beyond in their efforts to make sure Mum is well looked after and has a fantastic quality of life. The home is lovely, and Mum enjoys the activities and events they put on for the residents, and she loves her room.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claude S (Wife of Resident) published on 23 March 2021 Submitted via Postal Card
Overall Experience

I was very pleasantly surprised by the very good care given to my husband by the nurses and so many carers. They gave my husband an extra year as he seemed on the way out when he arrived with infected skin problems. He had a very good room facing south which could not have been the same for other residents.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Mark N (Son of Resident) published on 25 February 2021 Submitted via Website
Overall Experience

My father's vascular dementia meant that he lacked awareness of his disabilities. He was constantly at risk of inadvertent harm as a result. The care he received at this home was outstanding, the staff enabling him to be as active as possible whilst attempting to minimise risk. They understood him as an individual and tried to enable him to live as full a life as possible. Despite the high level of disability of the residents, my observation was that the staff always treated the residents with respect and ensured cleanliness even though this was obviously challenging to achieve. I am very glad that my father has been a resident here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Daughter of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience
Extremely friendly and helpful staff who can't do enough for patients and their families.
Makes you feel welcome and one of the family.
Clean and tidy, smells clean and not old and damp.
Room is of a good size.

Need more investment in activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H M (Daughter of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience

Can't rate it enough. Staff are all amazing, nothing is too much trouble and the care and understanding is second to none.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R H (Wife of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience
My husband is looked after so well, the staff treat the residents and their families like they would treat their own.

As you walk into the reception, you can feel a happy atmosphere which helps us visitors as we can sometimes feel sad but we soon feel cheered up.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Husband of Resident) published on 22 November 2019 Submitted via Postal Card
Overall Experience

After 3 over long months at another care home, Oak Manor is the third care home my wife has been in. In general, the staff at the previous two homes - influenced by poor management policies - lacked the skills and resources necessary. It is only at Oak Manor I have felt that my wife is safe and properly cared for. She clearly feels a part of the "family" and is no longer in need of me - although she is still happy to see me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (50) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Oak Manor.

Awards / Recognitions (121)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Oak Manor.

Meet the Team (1)

Laura Older
Laura OlderJob Title:Home Manager

I’ve always wanted to work in care – it is my passion, and I feel extremely fortunate to be the home manager at Oak Manor.

I began my career in care by volunteering at a nursing home, and I loved every second of care home life. As I became a senior carer, I decided I would fulfil my dream of becoming a nurse, studying adult nursing and gaining a first-class degree. As a qualified nurse, I drive the highest standards of person-centred care. Although I love being a nurse, I also love being a manager, with the ability to influence positive change, which I get great satisfaction from.

Getting to know the people we care for, seeing them happy and improving their lives holistically is one of my greatest motivations. Our residents must always be the centre of all we do. When residents choose to make Oak Manor their home, every day will remain just as they like it, with careful note taken of their preferences, from waking times to food choices, hobbies and interests.

We are here for you and your loved ones every step of the way to help, and we will do all we can to put our residents and their families at ease. The most important thing is that they are happy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak Manor to verify any information. View our terms and conditions. Oak Manor has an Enhanced Service -more info.