Thorp House Nursing Home

From the start we had a good gut feeling about the home and its staff; we were encouraged to visit whenever we wanted, nothing was hidden, nothing was too much trouble and they treated Dad as they would want their relative treated. There is a lovely, warm and friendly atmosphere with fun and laughter in abundance, great activities including games, a disco, and D-day and July 4th celebrations all within the few weeks Dad was there. The gardens are lovely, too and used whenever weather permits! As a family we knew he'd never come home but knew too that the staff would do their best to make his last few weeks as happy and comfortable as they could be. And they did. All of them: housekeeping, chefs, night staff, managers, maintenance and carers. We cannot thank them enough for looking after him for us and being so incredibly kind when he died. It is testament to their genuinely caring attitude that so many came to pay their respects, say goodbye and console with a grieving family.

I am a private carer and visit many of my past clients who have now moved in to care homes to match their ongoing needs. I can safely say that Thorp House is by far the best around from what I have witnessed. The staff are friendly and always about in abundance. No sign of being short staffed unlike other homes I have visited. There is a lovely atmosphere in the shared spaces. I always feel comforted on leaving that my lovely lady is being looked after very well.

From day one, the care my husband has received has been excellent. The staff, nurses and carers are all so kind and caring. They make sure that he is clean, fed and medically cared for. The support staff, e.g. cleaners etc., are always pleasant and exchange little chats to make my husband feel comfortable. I have been made very welcome, offers of hot food and drinks.

My dad has only been at Thorp House since the beginning of December. Dad has advanced vascular dementia, and Mum has been his carer, but it just got too much for her. Having been married for 63 years, putting him into a care home was a difficult decision. On our visits, prior to him moving in, all the staff made us feel welcome, were friendly, caring and helpful and put us at ease straight away. The home had a wonderful atmosphere, and we liked it immediately. After visiting Thorp House, we didn't even consider another care home for my dad. Dad has settled in extremely well. Thorp House has a wonderful team of dedicated staff who are kind and caring towards every resident, and my dad is well looked after. Nothing is too much trouble for any of them. They encourage Dad to participate in the different activities they offer each day. The food looks and smells delicious. I cannot fault the staff who make Thorp House the wonderful, welcoming home that it is for all its residents.

Our family friend took up residence at Thorpe House in November 2021 following discharge from the hospital. She was elderly (91 years) with multiple health problems, including the initial stages of dementia and recurring leg ulcers that the health service had been unable to cure/improve. She had suffered regular bouts of depression following the loss of her husband of 71 years. Within months of her taking up residence at Thorpe House, the leg ulcer was cured, she returned to eating and enjoying her food, and her weight, which had become worryingly low, began to increase. Unfortunately, in the past two years, she has suffered Covid twice and a mini-stroke plus a chest infection. On every occasion, she has received the utmost care and kindness from the staff and, despite her frailty, has always recovered. The home is comfortable and spotlessly clean, and residents truly feel that they are 'at home'. An excellent regular entertainment programme is appreciated and enjoyed by the residents.

Wow, this care home is amazing, nothing is too much trouble, from the first time we went to now, the staff have been professional, kind, friendly and incredibly caring, I can't rate them high enough.

My mum came to Thorp House in January. Mum was a very shy lady, very quiet. Mum was cared for by all the staff. Mum's face lit up whenever staff or family came into the room. We knew she was happy there. I was invited to a night meal with Mum, it was lovely with all the residents and music was playing. The food is amazing here and was always asked if we wanted refreshments. Mum sadly passed away in June at 91, Mum had a very happy 6 months here. Thank you to the manager and all the staff day and night. Highly recommend.

Very nice clean home with very friendly helpful staff. Does not smell like other care homes I have been in. The staff look after the residents very well and are trying to add more new activities to what they do with them already.

I have visited Thorp House with my dog a couple of times now. Every time we are made very welcome and the service user/resident we visit really seems to get a lot out of her time with my dog. Today when we visited the local mother and baby group were at Thorp House, most residents were outside in the shade as it was a hot day. The atmosphere was upbeat and stimulating and everyone, including the staff, were smiling. I saw staff support, interact and meet residents' needs at all times. No one was left unincluded, it really was lovely. My husband had Parkinson's and dementia, he died at home last year.

Saturday we went for a visit and got invited to lunch in the garden really unexpected. Food was lovely. Had a lovely time. Keep the good work up, you are all doing a sterling job. 10/10.

On arrival on 17th June, I was invited to a resident's party, everything was first-class, from the very friendly staff and the way they were looking after us. Everyone was very happy with the first-class service we all received as always.

My dad was only there for a week before he passed away. But the staff went out of their way to do everything they could to make his last week as good as it could be. The place was always clean, the staff were very professional and caring. I would recommend anybody needing care to see if you can get in here.

I had no idea how to choose a nursing home for my wife who had vascular dementia and Alzheimer’s so I went with my gut feeling. From the domestic staff to management, the maintenance man to carers and nurses and everyone else, every single person I met cared. Nothing was too much of a problem for anyone, they treated my wife with dignity, love, care and compassion, it was as though we had known them for years. The nurses and carers spent time to keep me updated with my wife’s health and explain what was happening each step of the way, they even kept an eye on me, and were with my wife and I when she passed, they are all truly amazing people. The past few months have reminded me how good people can be and having people from all over the world makes our health care system. For my wife and I, this nursing was everything we could have asked for and I cannot thank each and every member of staff enough for what they have done.

On Mother's Day, we were invited to have lunch with Mum and it was very nice. I had chicken roast and the chicken was very tender. Well done to the chef.

Mother's Day lunch with Mother-in-law. Lunch was roast chicken, which was very well done, well done Chef. The dessert was very nice too.

My dear mum was privileged to spend the last 11 months of her life under the care of the wonderful staff at Thorp House. She was discharged from the hospital under social services to an area some distance from her home and friends and, initially, we were concerned as it wouldn’t have been our choice. Mum struggled to settle at first but the home persevered and with time Mum settled and became an integral part of the daily life of Thorp House and its activities. Mum’s final day came quite unexpectedly but the home looked after her and me with such love and kindness. Even after she had passed, the night staff, who I hadn't met before, were so professional in how they looked after us both. The funeral directors made comment to us the following day about how clean and beautifully presented Mum was when she arrived with them. The management staff run a wonderful team and you, or your family member, will be in safe hands under their care.

My mum moved to Thorp House back in September 2022 after being in the hospital since April 2022 with dementia. I can only thank the home and its staff for making us all welcome. Even when Covid restrictions have hit them, we have always been made to feel welcome. Mum is settled here and very much enjoys the activities that are arranged. Food-wise, I cannot say too much as Mum is on a limited diet, but what she does have, and always looks good. Found all the staff to be welcoming and always prepared to help when asked, so can't really ask for more than to know Mum is being looked after.

We felt Mum was loved and was happy here.

I cannot praise this care home enough. so much compassion, kindness, love and dedication from all the staff including management. Care staff work tirelessly to keep my sister and all the residents clean, tidy, happy and content. Care staff are dedicated to spending time with the residents, chatting and making them smile. Plenty of activities going on even for the ones in bed. The care home is so clean, I wouldn't want my sister in any other care home.

My Auntie had been at Thorp House for over a year. She had lots of fun and laughter there, the staff are caring, thoughtful, show empathy and are always professional. She often told me how much she enjoyed living at Thorp House and said the staff couldn't do enough for her and would happily stay and chat with her, sharing jokes and stories. She was given a variety of activities to do including writing to pen friends, penning her life story and helping to look after visiting Guinea pigs which she adored. I would like to thank you all very much for your loving care of my Auntie.