Thorp House Nursing Home

Very friendly and helpful staff from the minute we arrived. Made to feel very welcome and clear to see they have a lot of time for the care of my nan, which is a huge weight off our families shoulders. Nice cup of coffee. Keep up the good work.

We were aware of the last CQC rating, but have not found any issue at all with the care delivered.

Absolutely first-class home very caring and considerate home to the needs of the residents. Nothing is too much trouble it's one of the best homes in the country. Lovely care is nurses and helpers always approachable considerate and helpful. Well done guys.

I'm really happy that Dad has been cared for with respect and dignity. The nursing, care, support and management teams are always approachable and helpful. Everyone has spent time getting to know him and we feel confident he is being cared for very well.

The staff treat the residents politely, respectfully and with dignity. They are friendly and from personal experience give the residents their time.

70th Wedding Anniversary of residents, the staff went out of their way to make this event a happy one. Food provided - excellent. The home is run to the highest of standards that I have experienced in any other home I have visited. Really good.

I found the home very clean, comfortable and nicely preserved. The staff gave a warm welcome and appeared very caring in their approach.

My Uncle and Aunt decided that they no longer felt safe or capable of looking after themselves in their own home and requested that I find them a place in a care home. After speaking to the manager of the local nursing home, we were able to find them a room which could accommodate them both (very rare in this area). They moved in about 3 weeks ago and seem to be very happy and settled in such a short time. This is basically due to the care and attention they have received since they moved in. They already feel part of the community and join in with most of the activities.

Everyone has been very helpful and so welcoming and wanting the best for my husband.

Thorp House is a small care home where all the staff know all the residents and their families. There is always events happening on a daily basis that can include family and are generally very lively happy experiences. My mother has been there for just over two years during which time she has received first-class treatment, specialist nursing care, physio and happy smiling faces. Family and friends are frequently invited to join their relatives for meals either in the dining room or in the residents' room. There is a very low turnover of staff compared to some other places I have visited and staff are assigned to the same group of residents so that they can get to know them and the habits, requirements very well.

Everybody is so caring, always there for my father's needs with dignity and respect.

Thank you for the meeting today. It was good to be part of mum's care. Secondly, you as a manager at Thorp House are truly amazing. Your organisation skills, caring manner towards staff and residents shines through. Well done you. Thirdly, I cannot praise your staff enough on how they are taking care of my mum. They are great but that comes from good management as well as their caring component which comes naturally. Special thanks to one member of staff in particular, as he is always willing to talk to me about mum, any day or anytime. Long may this relationship continue with us during the time my mum is in your care. Obviously, please keep in touch if things change and I will also. Please pass on my thanks to your wonderful team at Thorp House. But more importantly a big thank you to you, to the manager, for being such a caring manager. Kindest regards.

We could not fault Thorp House as they were excellent with my husband. Nothing too much trouble for them. We could not speak higher of Thorp House.

My brother-in-law was treated with the greatest respect and love throughout his life at Thorp House. Even after his death, the care towards his family has been brilliant! 10/10.

Whenever I came to the home to visit my brother-in-law I found the staff very helpful and very caring to him.

I have nothing but praise for Thorp House. My dad received such wonderful love and care here. All staff were kind and compassionate and couldn't do more. Nothing was ever too much trouble. The manager should be proud of Thorp House. Always clean and tidy. Gardens are beautiful. Couldn't recommend Thorp House enough.

Overall very good.

My husband was resident for a short period of assessment. From the beginning, all staff treated him kindly and demonstrated considerable patience with his sometimes challenging behaviour. The staff were also very welcoming and supportive towards me during a very difficult time and did everything possible to help me make the right decisions for my husband’s care. All requests were dealt with promptly and the atmosphere was very homely. At no time did I notice any unpleasant smells and the garden was a bonus. I am sure in the summer it would be even better.

My friend has settled rather well and it's lovely she can remain in the village she loves so much.

In the home for palliative care and transferred from NHS hospital at their cost. Care has been excellent and support given to the family at a very difficult time. Much appreciated.