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Walcot Hall Nursing Home

Walcot Road, Walcot Green, Diss, Norfolk IP22 5SR
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Walcot Hall Nursing Home, Diss
Walcot Hall Nursing Home, Diss
Walcot Hall Nursing Home, Diss

Set in over 3 acres of well-kept lawns and gardens in a small hamlet adjoining the market town of Diss, Walcot Hall provides exemplary nursing, residential and respite care for up to 42 residents.

Walcot Hall provides compassionate, person-centred care in a safe and friendly environment that exceeds expectations through the investment and support of a strong, competent and skilled workforce, which ensures quality care and seeks to value and...  

Care Provided by Walcot Hall Nursing Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,550 - £1,550£1,600 - £1,600
Nursing Care£1,550 - £1,555£1,600 - £1,600

Excluded are the hairdressing services, podiatry and any external eye tests managed by the residents themselves.

Contact Walcot Hall Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Connie Hughes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2009
  • Number of floors: 2

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (38)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • No set visiting hours

Parking

  • Free Parking is available on site

Walcot Hall Nursing Home Reviews (73)

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9.5

Walcot Hall Nursing Home has a Review Score of 9.5 (9.530) out of 10, based on 26 reviews in the last 2 years. Over all time Walcot Hall Nursing Home has 73 reviews.

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Showing 73 reviews matching selected criteria
Review from K S (Friend of Resident) published on 3 September 2020 Submitted via Postal Card
Overall Experience

It is always a pleasure to visit this care home. The place is spotless, the food is good and the care is great. My friend is very happy living at Walcot Hall and sees it as her home. The staff are always polite and helpful.

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Review from Catherine H (Daughter-in-law of Resident) published on 20 August 2020 Submitted via Postal Card
Overall Experience
The general care, cleanliness, activities, resident socialisation, food and atmosphere have always been good.

During the last few weeks - during lockdown - my mother-in-law's grandson died. The staff have helped us to visit in a way which met the circumstances and respected COVID rules. They have always practiced deep compassion and care for all the family.

Reply from Sue Doherty, Home Manager at Walcot Hall Nursing Home

Thank you for your kind review. It is a pleasure to care for your mother-in-law and support the family.

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Review from Neil W (Son of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience

Very good quality home.

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Review from N H (Son of Resident) published on 4 August 2020 Submitted via Postal Card
Overall Experience

All round my mother is happy with the staff and all that happens in the home. Food is good, she is quite content.

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Review from Robert S (Son of Resident) published on 22 July 2020 Submitted via Website
Overall Experience
My father was a resident of Walcot Hall from September 2019 to June 2020, when he sadly passed away from prostate cancer issues.
During this period he was looked after brilliantly by a dedicated team who he bonded with very well, having settled quickly after a fall at home had led him to become confused and unable to walk. My brother and I visited him regularly with my brother attending most days to provide family support and myself most weeks from Surrey.
He was mostly found in the atrium with a cup of tea, other residents and staff from Walcot Hall providing food, entertainment and many cups of tea. There were always nurses on hand to administer medication and to provide support. The grounds at Walcot Hall are beautiful so was easily possible to wheel him out into the fresh air, was able to enjoy a nice day, while restaurant facilities were excellent as was service and food.

My father entered Walcot Hall and prospered, mainly due to fantastic attention and good food and nursing.

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Review from Helen T (Daughter of Resident) published on 28 April 2020 Submitted via Website
Overall Experience

The care that the staff are giving to my Dad is first-class. They are so kind and compassionate. They are not only looking after my Dad but are also supporting me and the whole family. I have absolute confidence in their care; professional care and the highest of standards. Thank you.

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Review from R D (Daughter of Resident) published on 12 March 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident for 3 years. Her increasing frailty has been dealt with tactfully and kindly by all the staff as has her increasing ill-health. Her care has been excellent towards the end of life all dignity and consideration was given to her needs and mine. She was sound of mind and the staff always consulted her about her care and medical treatment. The home is bright, clean and well-appointed with lovely grounds and caring staff.

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Review from D G (Resident / Service User) published on 11 March 2020 Submitted via Postal Card
Overall Experience

Very nice, no complaints about the home itself. Happy with the treatment I get.

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Review from J B (Resident / Service User) published on 24 February 2020 Submitted via Postal Card
Overall Experience

Exemplary nursing care provided after a major hip revision surgery. The food is extremely nourishing and varied, other snacks are brought out on request. Immediate response to the call button 24 hours a day. All the staff are extremely positive, friendly and caring.

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Review from R N (Son of Resident) published on 19 February 2020 Submitted via Website
Overall Experience
My mother, aged 100, has been at Walcot Hall now for almost 18-months.
She is very frail and unable to move around without help.
She is very well looked after by a caring and sympathetic staff.
The atmosphere is cheerful and friendly, and the surroundings are very pleasant.

I would regard it as the most suitable care home for anyone.

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Review from J M (Daughter of Resident) published on 19 December 2019 Submitted via Postal Card
Overall Experience

My mother has been in the care home for two years until her death. The care she received was extremely good and the staff were very attentive and efficient.

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Review from T H (Wife of Resident) published on 29 October 2019 Submitted via Postal Card
Overall Experience
My overall experience of Walcott Hall is a very good one. Generally, the staff are extremely good, everything is clean and hygienic and the meals are of a high standard.
Public areas are kept welcoming and clean/tidy and the nursing care is excellent.

I would highly recommend it to others.

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Review from Janet K (Daughter of Resident) published on 13 August 2018 Submitted via Website
Overall Experience

I can not fault Walcot Hall Nursing Home. From our first visit whilst looking for a suitable Nursing Home for my mother, to my mother being cared for by the staff at Walcot Hall I can say that I have never been disappointed. The grounds are very attractive with good facilities and easy parking. The cleanliness in the bedrooms and communal areas is second to none. The food is attractively served. The staff are caring, knowledgeable, attentive and keep the family informed. Families are and made welcome and supported when required.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 December 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 13 Nov 2024

    At Healthcare Homes, we believe in the power of nature and community to uplift and enhance the lives of our residents and service users. This year’s InBloom 2024 competition brought...

  • 13 Nov 2024

    This week, Walcot Hall proudly witnessed an inspiring act of kindness as Sam, one of the dedicated care team members, made a significant contribution to charity by having 18 inches...

  • 14 Oct 2024

    On Friday, 6th September 2024, Healthcare Homes had the privilege of supporting the Rob George Foundation (RGF) at their annual golf day, hosted by Colchester Golf Club. The day was...

Upcoming Events

There are no upcoming events for Walcot Hall Nursing Home.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Walcot Hall Nursing Home.

Meet the Team (6)

Connie Hughes
Connie HughesJob Title:Home Manager

“I have more than 38 years’ experience in nursing and management roles, across the NHS, Acute Health, and Social Care, and more recently with private Health Care Organisations. I am an ambassador for Dementia Care and an Older Person’s Nurse Fellow with King's College London –I take great pride in all my roles and am passionate about caring for the older person. I work hard with all my teams, which includes my residents, staff and family members, to provide the best possible standards of person-centred care, along with ensuring as much as possible that every resident is happy, cared for and is living their best life within the care environment.”

Julia Beeslee
Julia BeesleeJob Title:Administrator

I consider myself good at my job due to my strong organisational skills, adaptability, friendliness, and excellent relationships with residents, staff, and visitors. I believe I enrich the lives of the residents in our home by being friendly and always making time to chat with them, which they appreciate. In terms of relevant education and training, I have a background in the Civil Service, having worked with the DWP for nearly 30 years in various roles, including fraud detection and benefits processing.

I often go on walks with my springer spaniel, Herbie, and find great joy in my garden and being outdoors when I'm not at work.

Ewelina Cegielska
Ewelina CegielskaJob Title:Head Chef

I've worked in Walcot Hall for about 13 years now, and I must say it's a lovely home with a very friendly staff team. It's a wonderful place to work, with beautiful views. I have a real passion for cooking, and I always make sure that the meals I prepare are of the highest standard and quality. I'm proud to say that I've completed all of my training in food and hygiene, and my kitchen has a 5-star rating.

Matthew Collins
Matthew CollinsJob Title:Deputy ManagerJoined: 2024

I’ve worked in care for over 12 years, starting in nursing homes straight after school, completing my Nursing Degree, and working as a district nurse before joining Walcot Hall. What I enjoy most here is the friendly, fun environment we create for our residents. I want Walcot Hall to feel like a true home, from the laughter and happiness to the compassionate, person-centred care we provide every day. Nothing is ever too much trouble when it comes to enriching our residents’ lives.

Lesley Harsent
Lesley HarsentJob Title:Activities Coordinator

I love being part of a supportive team and bringing joy to each day, whether that’s through creativity, fun activities, or simply sharing a dance in the sunshine. I enrich residents’ lives by making them smile and encouraging them to try things they may not think they can do, which is incredibly rewarding to see them achieve. I have completed all mandatory training and bring over 20 years of experience as a sheltered housing officer, which has given me a strong foundation for my role at Walcot Hall.

Trish Woolacott
Trish WoolacottJob Title:Activities Coordinator

I enjoy working with a fantastic, supportive team and being part of such a positive environment across all departments. I enrich residents’ lives by leading fun, engaging exercise sessions that promote wellbeing and bring plenty of laughter, and it’s always rewarding when they ask for more. I bring over 20 years of experience in education and am qualified to deliver exercise to music and chair-based exercise for older adults.

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