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- Barchester Woodside House Care Home







Located in Norwich, Woodside House offers a stimulating environment for those older people requiring extra support.
Woodside provides first-class 24-hour nursing and residential care alongside expert care for people with dementia with a specialist Memory Lane Community. The Home also provides support for respite care and short breaks as well as long-term stays.
A team of highly-qualified and attentive staff really focus on the individual needs of the residents with a tailored...
Located in Norwich, Woodside House offers a stimulating environment for those older people requiring extra support.
Woodside provides first-class 24-hour nursing and residential care alongside expert care for people with dementia with a specialist Memory Lane Community. The Home also provides support for respite care and short breaks as well as long-term stays.
A team of highly-qualified and attentive staff really focus on the individual needs of the residents with a tailored care plan for each person. And the home's dedication can be seen across the board - in cooking, hospitality and organising activities. Why not arrange a visit and see for yourself!
Care Provided by Barchester Woodside House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Woodside House Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Woodside House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sarah Robertson (General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 1
Room Information
- Single Rooms (58)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Woodside House operates an open door policy for visitors of residents at the home.
Parking
- On-site car parking
Barchester Woodside House Care Home Reviews (102)
Barchester Woodside House Care Home has a Review Score of 9.8 (9.815) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Woodside House Care Home has 102 reviews.
My relative lived at Woodside House for two and a half years and was always full of praise for the high standards he experienced in every aspect of his care. As his next of kin and a regular visitor, that is what I experienced too. The staff in all areas managed to cope with precise professionalism...
My relative lived at Woodside House for two and a half years and was always full of praise for the high standards he experienced in every aspect of his care. As his next of kin and a regular visitor, that is what I experienced too. The staff in all areas managed to cope with precise professionalism with respectful and friendly courtesy, there is real warmth in the atmosphere, and it is a home in the very real sense. Certainly, my relative felt 'at home' soon after moving in.
My mother has been in Woodside House since September. The whole experience has been exemplary. The care and concern that every member of staff with whom we have had contact has displayed great attention to the detail of her care and needs. All staff have a good knowledge of her and are interested...
My mother has been in Woodside House since September. The whole experience has been exemplary. The care and concern that every member of staff with whom we have had contact has displayed great attention to the detail of her care and needs. All staff have a good knowledge of her and are interested in, and concerned about, her welfare. Communication with me is excellent and nothing seems to be too much trouble. I am extremely satisfied with Woodside House and its staff.
Since March we have been on lockdown. I could phone any time to see how he was. I have had five visits. Two in reception and three in the garden and most enjoyable. All of the staff have a very professional way with them.
Since March we have been on lockdown. I could phone any time to see how he was. I have had five visits. Two in reception and three in the garden and most enjoyable. All of the staff have a very professional way with them.
My family and I have been most impressed by the loving care shown to our mother, in particular, during the lockdown. This has been an anxious time for us, but we have felt confident that Mum is being well looked after. She seems happy when we phone and visit.
My family and I have been most impressed by the loving care shown to our mother, in particular, during the lockdown. This has been an anxious time for us, but we have felt confident that Mum is being well looked after. She seems happy when we phone and visit.
I feel very safe and happy here. The staff are very friendly and happy and make me feel safe and secure.
I feel very safe and happy here. The staff are very friendly and happy and make me feel safe and secure.
My Mum has been at Woodside Care Home for nearly two years and my wife and I visit around three times per week (prior to lockdown) and we are completely satisfied that she is being looked after very well. The staff are very friendly and accommodating. I would like to thank them all for their...
My Mum has been at Woodside Care Home for nearly two years and my wife and I visit around three times per week (prior to lockdown) and we are completely satisfied that she is being looked after very well. The staff are very friendly and accommodating. I would like to thank them all for their commitment during an extremely trying time.
My wife was admitted to the nursing home from hospital with great care and dignity. The deputy manager and all the staff have been extremely helpful and kind at all times through her stay. We could not have wished for better treatment. The manager introduced herself and was very professional in her...
My wife was admitted to the nursing home from hospital with great care and dignity. The deputy manager and all the staff have been extremely helpful and kind at all times through her stay. We could not have wished for better treatment. The manager introduced herself and was very professional in her position. The food was excellent at all times and the premises have achieved 100% effort for everything "Well Done".
Very friendly staff and nurses are always very helpful. My sister and I have every confidence knowing our sister is being cared for she seems happy and content but knowing she is being well cared for is very reassuring.
Very friendly staff and nurses are always very helpful. My sister and I have every confidence knowing our sister is being cared for she seems happy and content but knowing she is being well cared for is very reassuring.
All staff always treat my relative with courtesy and compassion. His care is always at the forefront of all their actions. They keep me fully informed of any incidents concerning him and I am fully included in any decision-making regarding his care. The management is extremely approachable if I...
All staff always treat my relative with courtesy and compassion. His care is always at the forefront of all their actions. They keep me fully informed of any incidents concerning him and I am fully included in any decision-making regarding his care. The management is extremely approachable if I have any queries.
I visit a resident at Woodside House every week and am always thankful to find a high standard of hygiene and cleanliness maintained. The friendliness of the staff and carers is wonderful and they do very well to give loving care to their residents and those who came to visit.
I visit a resident at Woodside House every week and am always thankful to find a high standard of hygiene and cleanliness maintained. The friendliness of the staff and carers is wonderful and they do very well to give loving care to their residents and those who came to visit.
Staff all friendly and helpful.
Staff all friendly and helpful.
Staff very pleasant and helpful. Found improvement since Mum has been here. Staff always helpful when questions asked. Understand Mum getting attention and care. Think fees are expensive.
Staff very pleasant and helpful. Found improvement since Mum has been here. Staff always helpful when questions asked. Understand Mum getting attention and care. Think fees are expensive.
Woodside house has come on in leaps and bounds since the new manager was appointed. The activity team has been supported in getting more entertainers, which makes all residents happy. The staff are really kind and caring towards all residents.
Woodside house has come on in leaps and bounds since the new manager was appointed. The activity team has been supported in getting more entertainers, which makes all residents happy. The staff are really kind and caring towards all residents.
From our initial contact and on a daily basis we have nothing but praise for Woodside. The relief at having my mother cared for in such an environment is huge.
From our initial contact and on a daily basis we have nothing but praise for Woodside. The relief at having my mother cared for in such an environment is huge.
My wife was transferred to Barchester Woodside House Care Home from Norfolk and the hospital on the 20th September 2017 for palliative care and died there on 20th December 2017. I could not have wished for a more kind, considerate and caring place for her to end her days. In my experience, staff...
My wife was transferred to Barchester Woodside House Care Home from Norfolk and the hospital on the 20th September 2017 for palliative care and died there on 20th December 2017. I could not have wished for a more kind, considerate and caring place for her to end her days. In my experience, staff from manageress, nursing staff, kitchen staff down to the cleaners were so helpful. The food was of excellent quality and nicely presented.
The staff seem to be very gentle and caring.
Our cousin's room is always tidy and pleasantly...
The staff seem to be very gentle and caring.
Our cousin's room is always tidy and pleasantly fragrant.
Thank you to all the staff at Woodside!
Overall good. I was only there for 1 week. I had a problem with one member of staff not wanting to help me when I needed it. Looking back this happened 2 or 3 times during my stay. The worst part was when I got home finding that my pressure sock was on upside down causing deep grooves in my leg and...
Overall good. I was only there for 1 week. I had a problem with one member of staff not wanting to help me when I needed it. Looking back this happened 2 or 3 times during my stay. The worst part was when I got home finding that my pressure sock was on upside down causing deep grooves in my leg and a swollen foot. I think this member of staff had a problem with me.
The manager and all her staff have made the process a lot less stressful than I feared.
The warm welcome and immediate attention to mum's needs reassured me that we have made the right decision in choosing...
The manager and all her staff have made the process a lot less stressful than I feared.
The warm welcome and immediate attention to mum's needs reassured me that we have made the right decision in choosing Woodside House.
On our very first visit, it was very obvious that the residents are very well cared for and small touches such as a...
On our very first visit, it was very obvious that the residents are very well cared for and small touches such as a string of pearls of a nicely tied scarf completed the cared for appearance.
Very pleasant, all staff are friendly and helpful. Lovely, clean rest home with nice furniture and pictures.
Very pleasant, all staff are friendly and helpful. Lovely, clean rest home with nice furniture and pictures.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 July 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 03 Jun 2026
live music with Stephen singing all the old classical on the 29th June
- 14 Jan 2026
The methods and mediums may change but the heart of live music - the communal joy, the shared emotions, the collective energy - remains untouched. As we look to the...
- 09 Jan 2026
Elvis is a big favourite of ours , they all have a lovely time and a dance session from 11am
There are no upcoming events for Barchester Woodside House Care Home.
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Woodside House Care Home.
Meet the Team (10)

My name is Sarah, and I am proud to be the General Manager here at Woodside House.
I am an experienced nurse and care home manager, having spent...
My name is Sarah, and I am proud to be the General Manager here at Woodside House.
I am an experienced nurse and care home manager, having spent many years with both the NHS and Barchester. I love working for Barchester and leading the team at Woodside House in the care and support of residents to provide first-class service that meets their individual needs. We have a truly lovely home and a fantastic team.
My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care.
Our door is always open to visitors who want to experience our family-friendly atmosphere, and I am always ready to speak to anyone who is starting to explore their future care needs.

I am a General Nurse and a naturally...
My name is Maria, and I am delighted to introduce myself as the new Deputy Manager at Woodside House Care Home.I am a General Nurse and a naturally positive, happy person with a genuine caring nature. Originally from Romania, I am now well settled into life here in Norfolk.
My journey with Woodside House began in 2003 when I joined as a Senior Carer. I registered with the NMC as a nurse in 2006 and progressed to Unit Manager on Memory Lane. In 2018, I moved to the NHS, where I spent eight years working on Dementia Assessment wards. Recently, I felt it was time to return to where my heart has always been—back to Woodside House.
I hope to bring my skills, knowledge, and experience to support the team, especially newer staff, and to continue providing dedicated, compassionate care to our residents. I aim to make a meaningful difference in the lives of those who call Woodside House their home.

My name is Amy, and I joined Woodside House in 2011 as a Registered General Nurse. Now, I am the Head of Unit for our Willow and Sycamore...
My name is Amy, and I joined Woodside House in 2011 as a Registered General Nurse. Now, I am the Head of Unit for our Willow and Sycamore communities.
I am responsible for ensuring that all of my residents receive the highest standards of care and are treated with the level of dignity and respect that I would want for my family to receive. We have a very experienced team, and several of the staff have been here for many years and are great friends with the residents.
We love welcoming new residents and helping them to join our little community. Each new person brings their own personality to the mix, and it is wonderful to see everyone making new friends as they settle in.

My Name is Nono I have been a Nurse since 2001 originally in my home county of Botswana. I moved to the UK in 2005 and started working in a care home...
My Name is Nono I have been a Nurse since 2001 originally in my home county of Botswana. I moved to the UK in 2005 and started working in a care home in Dereham. I worked as a Nurse caring for older people before becoming deputy manager in 2012. I moved to Woodside House in February 2023 after hearing of the home's excellent reputation. I have completed my end-of-life enhanced training with the NHS team and I have completed my level 5 Diploma in adult care.
I am now really enjoying the challenge of leading the memory lane community at Woodside House.

Sally is the home's Administrator and joined us in January 2018. Her role involves supporting the General Manager and taking responsibility for all the financial and administrative aspects of the home.

My name is Sam, and I lead our Activities Team at Woodside House.
I have been at Woodside House since 2004, and I love it here. I am responsible for...
My name is Sam, and I lead our Activities Team at Woodside House.
I have been at Woodside House since 2004, and I love it here. I am responsible for ensuring that the residents are able to participate in sociable, fun and rewarding activities. My team and I are very passionate about our work and love putting smiles on the residents' faces.
We involve the residents in the planning of our activity calendars and encourage residents to continue with the hobbies that they have enjoyed throughout their lives. We will support every resident to try new things, and we love learning from our residents every day.

My name is Kim and I am proud to run the kitchen team here at Woodside House.
I am responsible for providing a top class dining experience and...
My name is Kim and I am proud to run the kitchen team here at Woodside House.
I am responsible for providing a top class dining experience and ensuring that the menus reflect the high standards that every resident should enjoy. I am constantly speaking with residents to find out what foods they prefer, the way they like things presented and how I can make every meal a great experience.
Working with the care staff to ensure each resident's unique dietary requirements are met, is just one of the ways that my kitchen team support the health and well-being of our residents. I spend time with each new resident to ensure that my team and I are aware of their preferences and favourites when they first move in to Woodside.

My name is Kelly and I am the Head of Housekeeping here at Woodside House.
My responsibilities include leading our housekeeping team to making sure...
My name is Kelly and I am the Head of Housekeeping here at Woodside House.
My responsibilities include leading our housekeeping team to making sure that the home is spotlessly clean at all times. We take care of all aspects of housekeeping so that our residents can relax and know that everything is taken care of for them

Hi, my name is Scott and I am responsible for ensuring that every aspect of Health and Safety has been observed.
I also ensure that everything is...
Hi, my name is Scott and I am responsible for ensuring that every aspect of Health and Safety has been observed.
I also ensure that everything is working well and Woodside House remains well-maintained and presented 'home-from-home.' I am always ready to help a resident to rearrange their room or put a new picture up on the wall.
Residents are always welcome to join me in pottering in the garden.

Alice started working in Woodside House when she left school in 2008. She has carried out a number of roles over the years including kitchen...
Alice started working in Woodside House when she left school in 2008. She has carried out a number of roles over the years including kitchen assistant, housekeeping, laundry and since 2023 our Administration Assistant. Alice doesn’t feel that any other job could compare as Woodside is like home. She loves being the first face everyone sees when they arrive and loves welcoming everyone to the home that she is very proud to show off.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Woodside House Care Home to verify any information. View our terms and conditions. Barchester Woodside House Care Home has an Enhanced Service -what an Enhanced Service includes.