Barking Hall Nursing Home

My mother was not treated on the whole with dignity. Staff had no knowledge or training of my mother's needs, which on occasion left her in distress. This is a home that requires a major overhaul on all practices. Despite numerous requests on how my mother liked her food, most of the time it was inedible.

My father was admitted to Barking Hall several weeks before his passing. From the time of admission he was treated with care, dignity and respect by all of the care providers and management. I was able to visit at any time and stay as long as I wished. I was notified of any changes to his condition by the staff and offered any assistance I required. I couldn't fault any aspect of the care and facilities at Barking Hall and would have no hesitation recommending this establishment. I am very grateful that my father's last weeks were spent here as was he.

My mother has been made as comfortable as possible given that she is receiving palliative care. Her room is lovely.

Barking Hall Nursing Home is home from home. The residents are treated with care which is second to none. Everything is top class, from the medical staff to the cleaning staff nothing is too much trouble. I would recommend Barking Hall Nursing Home to everyone. My dad said he lived like a lord and we cannot thank them enough.

My Grandad was looked after by some of the most caring members of staff I have ever net. The hospital never gave him long to live however he picked up a lot while in your care until we lost him. His last few weeks he was alive were almost the best he had been for a few months. Your staff deserve medals for what they all did for my Grandad.

I have been very happy with the care home since I have been in here.

When my dad came to this home from hospital he wasn't a well man. The staff at Barking Hall was absolutely amazing. They supported him and us throughout his stay, they were very attentive. All the nurses and carers really did work hard to provide for his needs and they delivered every single time. They really are worth their weight in gold. Thank you so much for bringing my dad back to us! To the management... if there is any in-house bonus or reward scheme then they definitely deserve to be recognised for their commitment that they showed me and my dad. THANK YOU SO MUCH AGAIN.

They also sort my diet for which I am very grateful.

My grandma was always well looked after and happy at the home. She was only at Barking Hall Nursing Home for two weeks but she enjoyed many activities whilst she was there including musical entertainment, arts and crafts, Bingo and much more. She was always asked if she would like to go on the weekly outing, but she preferred not to. All the staff were friendly and helpful.

Very pleasant caring staff. Excellent menus, good activities and trips out.

The chef will make me an omelette if I don't like the main choices.

My sister arrived from hospital to Barking Hall, after a fall at home, when found hours later she was taken to hospital because it was an extremely cold morning and her temperature became very low. She was in a confused state, ended up with an infection and suffering from delirium. She was sent to Barking to recover.

Staff were very kind, but aspects of the nursing home I found worrying. Often daily records were not up to date, due I am sure always to lack of time for the staff to do this. No help was available to help encourage my sister to walk, as she had become very frightened to attempt to walk, even with a frame. When the heating went wrong in her bedroom it was 3 hrs before a small heater was found. 1 of the main bathrooms was out of order all the weeks I visited.

The time it took for a bell call response was nearly always around 10/15 mins. The toilet sensor light in the toilet goes off far to quickly to allow a frail person to use it, before being plunged into darkness.

Mum is getting the best care here and I couldn’t ask for better. I have also spent the night and experienced a lovely breakfast! I would highly recommend Barking Hall. Mums health has sadly deteriorated quite quickly since leaving hospital and she is receiving the best palliative care.

Since I have been here quite a while, there have been many changes, some good and some bad. Not any body's fault. I think we are thinking the atmosphere is better which makes for a happy home.

Excellent care by very helpful nurses and other staff. The food provided is very good and all services are provided with really good care and help.

My dad has been here for six weeks and is happy and cared for. My hope is he can stay here as, at 96 years, I do not think it would be helpful to move him now. My father is very comfortable.

I have lived here for the last three years and have found it to be a pleasant experience. The residents are treated with kindness and dignity. Entertainment is provided most days of the week and there are trips out to local places of interest. Indoor amusement includes bingo, arts and crafts, music and quizzes. The only negative comment I have is regarding the occasional delay in answering the bell for my toilet needs.

Always seems a lovely place when I visit each week. Residents seem happy and well cared for.

He has in my opinion been shown great medical care and dignity. I have also found the staff and management very kind, helpful and attentive to my husband's needs and welfare. Their support to my husband and myself has been exemplary.

I was very happy with everything that Barking Hall did for my husband. He was treated with care and dignity in his last days.