The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket, where staff take great care...
Care Provided by Chilton Meadows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Amanda Delabruyere (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (120)
Visiting
- We’re just two miles from Junction 49 of the A14 and a similar distance from Stowmarket train station, which has direct trains from London Liverpool Street, Ipswich, Norwich and Ely.
Parking
- On-site parking available.
Chilton Meadows Care Home Reviews (105)
Chilton Meadows Care Home has a Review Score of 9.4 (9.390) out of 10, based on 31 reviews in the last 2 years.
Over all time Chilton Meadows Care Home has 105 reviews.
My wife was in Chilton Meadows for ten months till she passed away. Since then I have gone there three times a week as a volunteer. I found all the staff helpful, kind and very caring for all the residents. I think they do a wonderful job - all of them.
We appreciate you taking the time to write this during what must be a very difficult time. We are saddened to hear about your loss but we hope you go away from this experience feeling as though your loved one has received the best possible care. Thank you for continuing to be a part of our Chilton Meadows family as a volunteer.
Mother has always been treated with respect and warmth.
We're so grateful that you've taken the time to share your thoughts. We are proud to have such a compassionate team and we're glad this has shone though in your experience. It's lovely to know that you feel reassured that your Mother is safe and well looked after. Hopefully you will go away from this feeling like your loved one received the best possible care.
Living over seas and knowing your Mother is safe and cared for there are no words to explain the true depth of gratitude my sister and I have to Chilton Meadows. From the day my mother was transferred from hospital after a very lengthy stay she was made to feel safe and seen. I will never forget walking into her room the second day she had arrived and finding her so frail, but within a week the nurses had her eating, smiling and her confidence was slowly starting to come back. Even though she never left her room ALL the staff where so caring and would pop in for a chat with Mum and her last years she was not lonely and felt so safe which is so important. The dignity and grace they gave my Mother her last days was wonderful. Thank you to you all.
We're so grateful that you've taken the time to share your thoughts. We are delighted to hear that our team have made a difference to your family's experience and it is lovely to know that you felt reassured that your Mother was safe and well looked after. We are glad to help you and your family...
My mum was a resident at Chilton Meadows for 2 years until her passing last August, during which time I visited her almost every day. At all times both Mum and we as a family were treated with the utmost respect and love. During her final days we were wrapped up in love and care, thereby making what was a devastating time more bearable to cope with. Many of the staff have become special friends. Since her passing I have become a volunteer and my visits feel like being welcomed back into a close family. My dad was a resident some 15 years ago and the care was excellent then too, in fact some original staff remain the same from then to today, which says it all! I jave no hesitation in recommending the home to others.
We appreciate you taking the time to write this during what must be a very difficult time. We are humbled to hear how the love and support from our staff members shone through in your experience. We are so pleased to have you volunteering with us and a part of our Chilton Meadows family. We are...
It was lovely visiting Mum as everyone was very helpful and put us at ease. Mum was washed and had fresh clothes on every day. They made her smile, which was lovely to see. On our last day, they treated Mum with care and dignity. Thank you to all concerned.
Thank you for your kind words. We are very happy to hear you can feel at ease with your Mum in our care. It is always nice to hear words like "care" and "dignity" being used to describe our care. Thank you for your recent visit, we will certainly pass your comments on to the manager.
All the staff went above and beyond to ensure she was comfortable, clean, and as happy as she could be and when we came to visit her made us feel very welcome. When she passed away, they were very supportive of us all and allowed us time and space both to be with her and also to sit and grieve. We cannot thank the manager and her team enough for helping her last days to be the best that they could be.
Thank you for your kind words. We are saddened to hear about your loss. We hope Chilton Meadows care home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.
Our experience with Chiltern Meadows was only for a few weeks, but was at a time leading up to our mother's death.
Our experience was only positive.
Mum was moved to Chilton Meadows from hospital as she needed constant care and help, beyond what we were able to give her as family. From day one we knew she was in good and caring hands.
All the staff were really attentive and took a genuine interest, to ensure she was as comfortable and cared for as she could be. She was checked regularly, and with respect.
What also struck us, was the way the staff made us, as family, feel cared for. Always a friendly greeting or " can I help you", which made our experience so much easier.
Thank you to everyone at Chiltern Meadows for all your care, concern and guidance.
We would not hesitate to recommend.
Thank you for your lovely review. We are glad to have helped you and your family through such a difficult time. We are saddened to hear about your loss. It is always nice to hear from family members feeling like their loved one was cared for and looked after. Hopefully you will go away from this...
A lovely care home. The staff are very helpful and always so supportive. Always feel welcome here and they keep in contact with us over anything important.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. It is always nice to hear words like "Helpful" and "Supportive" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.
My dad was residing at Chilton Meadows, Constable Suite, since December 2023 until his death in March 2025. I am a consultant geriatrician and I have visited many care homes. Never have I seen such a caring, wonderful and homely environment. All the staff were absolutely wonderful with dad, and he was so beautifully cared for. A huge thanks to everyone, what an amazing team! A special thank you to the manager and her team.
We appreciate you taking the time to leave us your lovely comments. We are saddened to hear about your loss and we are glad to help you and your family through such a difficult time. It is always wonderful to hear words like "Caring" and "Wonderful" being used to describe our staff. Hopefully you will go away from this feeling like your loved one received the best possible care.
My father in law spent just over the last years of his life at Chilton Meadows Care Home, Constable House. From looking round to his last day the home and staff could not have been better. They recognised what a tough time it was, and made his moving in so smooth. They cared for him superbly, getting to know him and his needs. All the staff were caring and we could not have wished for better. Particular thanks to the carer who went above and beyond. When he entered the last days of his life after another big stroke they palliated him superbly, respecting his wishes, keeping him comfortable, and caring for the family. Thank you all so much.
Thank you for your kind feedback. We are glad that we were able to help you and your family through such a tough time. We are pleased to hear that you and your family felt supported through these times and that your Father In Law was comfortable. Hopefully you will go away from this feeling like your loved one received the best possible care.
Very good, excellent care given in all departments. My husband could not have had better care. He was very settled and happy in your care and I'm sure we made the right decision choosing your home. All in we as a family of my husband could not have had better treatment of my husband and us as relatives.
Thank you for your lovely feedback. It is so wonderful to hear that your Husband received such high standards of care and support during his stay at Chilton Meadows Care Home. It is always great to hear words like "Good" and "Excellent" being used to describe our care. Hopefully you will go away from this feeling like your loved one received the best possible care.
My mother moved to Chilton Meadows in February this year. She has cancer in several parts of her body and is unable to continue living independently. From the very first moment she arrived, her care has been exemplary. The team at Constable House asked for some information about Mum's life so they could have meaningful conversations with her. She has been and continues to be treated with the utmost respect and love. I am so happy we found Chilton Meadows where Mum is happy, comfortable, and above all, cared for in a family environment.
Thank you so much for taking the time to write such a wonderful review for the staff at Chilton Meadows. We are thrilled that your mother has settled into Chilton Meadows so well and that you feel she is in a "family environment", this is always our aim. It is great to hear words such as "respect",...
On behalf of my Father, I am delighted to give a 5-star review and if there were more stars to give then my review would be higher. All facilities are good and especially all of the staff who are absolutely wonderful people and apply a first class caring service to the residents.
We appreciate you taking the time to leave us your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are pleased to hear that your Father is receiving high-quality care at Chilton Meadows Care Home. Hopefully, you will go away from this feeling like your loved one received the best possible care.
My Grandmother has Alzheimer's and moved into the home a month ago. We couldn't be happier, she is happy, clean, and content. All the staff are wonderful, so friendly. Nana is enjoying all of the food and activities. We would highly recommend Chilton Meadows.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are so pleased to hear that your Nana is enjoying the food and activities. We are very happy to hear you can feel at ease with your loved one in our...
The carers in Gainsborough House are exceptional and go above and beyond to look after the residents. On the downside, the quality of the food, both ingredients and cooking leaves a lot to be desired. Overall, I would recommend Chilton Meadows.
We appreciate you taking the time to leave us your comments. We are very happy to hear that overall you can feel at ease with your loved one in our care. Our resident's health and well-being are an absolute priority, so we will discuss your feedback with the home's manager to help them continually improve their service.
Since Dad arrived at the home, the staff have been friendly and supportive. If Dad has a fall or medication change, then the nurse in charge has contacted me. My dad nearly always needs a shave when I visit which I presume is due to not having enough staff. One thing that most frustrated my family, is that Dad's slippers always went missing, ever though they were named. We've bought five pairs of slippers. Most of the time there are none in his room for him to wear. The singing entertainment has been very good. Sometimes staff can be on the phoes too much.
Thank you for your feedback. We are pleased to hear words such as "friendly" and "supportive" to describe our care. Our residents' health and well-being are an absolute priority so we will discuss your feedback with the home’s manager to help them continually improve their services.
Such an amazing place, everyone is very happy and friendly and always such a great atmosphere every time I visit my father-in-law.
Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your father-in-law with the best possible care.
My uncle moved here a couple of months ago - he came with his wife (my auntie). Upon visiting, we were very pleased. Great care has been taken to provide my uncle with exceptional care! Staff were pleasant and caring! We were even invited for lunch with my uncle.
Thank you for your kind words. We are happy to hear you feel like a part of our Chilton Meadow family. We look forward to seeing you again.
To see how my uncle has improved with care and support he has received shows how comfortable he is and demonstrates the level of care. Thank you for making his later years so enjoyable.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your uncle with the best possible care.
Since my dad has moved to the home. We have seen such an improvement in him. It's like he has had a new lease of life.
Thank you for your kind words. We hope Chilton Meadows care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 September 2024Requires improvement
- Caring Requires improvement
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Chilton Meadows offers residential, nursing and dementia care. It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket. It also offers a space for people to rest, relax and recover with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
News (1) & Events (0)
- 07 Mar 2025
Chilton Meadows Bupa Care Home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks...
There are no upcoming events for Chilton Meadows Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (0)
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