Chilton Meadows Care Home

Union Road, Onehouse, Stowmarket IP14 1HL
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9.5 90 Reviews
  • Chilton Meadows Care Home, Stowmarket
Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.

It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket, where staff take great care to focus on the person. It’s important for residents to feel at home, so they create a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at Chilton Meadows, staff discuss personal preferences and dietary needs with them.

There’s a real sense of community at Chilton Meadows. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether the resident already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Staff love getting to know residents and there’s never a dull moment. The care home puts on lots of activities that everyone can join in with and the activities are just as much fun for staff as it is for residents.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Chilton Meadows Care Home.
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Care Provided by Chilton Meadows Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1010
  • Self-Funded Residential Dementia Care: from £1155
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1270
  • RESPITE Self-Funded Nursing Care: from £1320
  • RESPITE Self-Funded Nursing Dementia Care: from £1375

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Chilton Meadows Care Home to find out the exact price for your requirements.

Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Delabruyere (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Visiting

  • We’re just two miles from Junction 49 of the A14 and a similar distance from Stowmarket train station, which has direct trains from London Liverpool Street, Ipswich, Norwich and Ely.

Parking

  • On-site parking available.

Chilton Meadows Care Home Reviews (90)

9.5

Chilton Meadows Care Home has a Review Score of 9.5 (9.471) out of 10, based on 19 reviews in the last 2 years.
Over all time Chilton Meadows Care Home has 90 reviews.

Overall Experience
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Date Published
  • 90
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Reviewer Connection to Chilton Meadows Care Home
  • 42
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Total of 90, showing 61-80
Review from G H (Daughter of Resident) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very friendly and helpful. All the family are made so welcome, Mums care needs are totally met. After having a previous bad experience in another care home, we now have piece of mind in Chilton Meadows. No negative to report, totally happy.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for trusting us with your mothers care. We really appreciate your kind comments.
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Review from Helen C (Daughter of Resident) published on 3 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Happy with the care my mum has received for the last seven months. Staff are friendly and helpful. A lot of activities are organized for the residents and their families. The meals always look good and it is nice someone bakes cakes and brings them in for residents to enjoy. Nice clean care home. Would
recommend.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for the lovely comments. We are very happy to hear you can feel at ease with your Mum in our care.
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Review from D T (Son of Resident) published on 24 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Chilton Meadows since May 2019 after suffering a bad stroke. He has settled in amazingly well, thanks in the main to the wonderful staff.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeWe are so glad to hear your father has settled well. Please let us know if there is anything else we can do to make him more comfortable.
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Review from S S (Daughter of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was placed in this home last year, I think it is a beautifully run care home. The carers are all so lovely and welcoming. The care home does a lot of days out to keep the residents occupied, such as days at the beach, summer fayres, going to museums. My dad settled in very well. They are also
fed well, and always have a variety of foods to serve for the residents.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeWe are very happy to hear your father has settled well. Thank you for your kind comments.
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Review from Brenda R (Sister-in-law of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited the home two or more times a week. The care and devotion shown to my sister-in-law was outstanding. Not only to her but as visitors we were treated like family, nothing was too much for the staff.
This home was excellent in every way.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your kind words. We really appreciate you taking the time to leave such lovely comments.
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Review from Julie L (Niece of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and professional service towards residents and visitors was always 100%, made visiting and leaving a much easier experience.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for taking the time to leave your review. We appreciate the kind words.
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Review from B A (Husband of Resident) published on 2 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience of Chilton Meadows is superb. Over the last 18 months since my wife has been a resident, she has been looked over by a very willing and kind staff who have given her the very best of their attention. Always it is comforting to know the local GP attends three times a week but also is close
at hand if necessary in an emergency.
The food is very good, as I know from experience as I have lunch there three times a week and can certainly vouch for that.
During the week there is different entertainment for the residents if they wish to take part. Also, a hairdresser is also available if the ladies like to have their hair attended to.
All in all, I find that Chilton Meadows is a place you can rest assured that you partner or relative is in the best place for their attention and comfort and have no hesitation in recommending it to anybody. Than you.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your kind words. We have genuine regard for all of our residents, therefore it is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Review from P W (Wife of Resident) published on 17 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Physical care, emotional care good. Food very good. Nursing care adequate.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your feedback. We really appreciate you taking the time to leave your comments.
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Review from Dorothy L (Sister-in-law of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited this home firstly about five years ago, on a weekly basis when a relative was a resident, and weekly for the past six months, I have found it to be one of the finest of all the care establishments I have been to and the residents that I visit have never complained about any aspect of
care, food, cleanliness or anything else, but full of praise. There have been changes over the time between my visits but as far as I can see - only for the good of patients and staff.
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Review from Peter T (Son of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst my father has been in the home for just about two weeks we have seen a marked improvement in his disposition. The staff are courteous, the surroundings are calm and pleasant. The food is adequate and plentiful. We are hopeful that in a short time my father will accept the home becoming his home.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your kind words. Moving into a care home can be a difficult decision, so let us know if there is anything else we can do to make the transition easier for your father or the family.
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Review from John S (Son of Resident) published on 10 June 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great staff that really do care about the residents here. Residents are treated with respect and dignity. Meals are balanced and varied. Rooms are clean and inviting. It's good to feel and know that my mother is being cared for in a safe, friendly environment.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care.
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Review from Ellen S (Daughter of Resident) published on 7 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the nearly two years that my mum was a resident of Gainsborough House, she had the most caring of staff. They were wonderful and she was very well looked after. Although she couldn't join in with activities she did like the sing-alongs, but for those that could join in, there were lots of different
things to do. The food was of a very high standard and plenty of it.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your kind words. We are delighted to hear mom feels like a part of our family and that you can feel at ease with her in our care. Thank you for trusting us with your mother's care.
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Review from Molly L (Wife of Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into the care home in 2015. Gainsborough House staff gave him excellent care and attention.


All staff gave him dignity and privacy.


We couldn't ask for more. Thank you, everyone, for all your TLC.


As far as I can remember, each year there has been new management.

Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team
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Review from Gabrielle G (Daughter of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was treated with much dignity and care whilst at the Beech Unit. We felt she was safe and looked after. We felt confident and comfortable when we left after our daily visits that she was in safe hands.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your review. We are pleased to hear about your positive experience and appreciate you taking the time to leave this feedback. We will certainly share your comments with the home’s manager. The Bupa Customer Care Team.
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Review from Daphne S (Wife of Resident) published on 15 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was a resident at Chilton Meadows for the last 7 months of his life, until he died. He had Parkinson's disease and dementia. We moved him from a private care home where he spent over four years, the last two years of which he was bedridden. The financial situation first caused us to think
of moving him. We had a rough ride from the owner because of this but we also saw he needed nursing care. The care at Chilton Meadows was wonderful. His condition was understood and the care by nurses and experienced carers made such a difference. My husband had severe contractures, could not speak, long before he was moved to Chilton Meadows. He settled and had a peaceful seven months there. I should have said he had been on end of life care from April 2014.
Reply from Josephine Gaupholm, Customer Adviser at Chilton Meadows Care HomeThank you for your review of Chilton Meadows Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the care your husband received. We will share your comments with the home manager. Our deepest condolences, the Bupa Customer Care Team
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Review from Terry S (Husband of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been resident for nearly 5 years, she could walk about at first but is now in a large wheelchair. She has shown no response for 12 years, does not speak or show any signs of recognition. In all this time I have not seen or witnessed anything to cause me alarm. She has advanced dementia.
Reply from Gabriella Mills, Customer Adviser at Chilton Meadows Care HomeThank you for your review of Chilton Meadows Care Home, we are pleased to hear that your wife is being well cared for. We appreciate your comments on the home and will share your feedback with the care homes manager. The Bupa Customer Care Team.
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Review from B K (Son of Resident) published on 27 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The standard of care from the home and particularly the care and consideration given by staff is much higher than I would have anticipated.
The infrastructure is a bit 'tired' but this is of secondary concern, compared to the aim of ensuring that my dad is well cared for.
Reply from Gabriella Mills, Customer Adviser at Chilton Meadows Care HomeThank you for your review of Chiltern Meadows care home, we are pleased to hear that your Dad is being well cared for here. We appreciate your comments on the staff working at Chiltern Meadows and the home itself which we will share this with the care home's manager. The Bupa Customer Care Team.
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Review from V M (Granddaughter of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found most of the staff kind and caring. I disliked the constant use of agency staff as there was a lack of a familiar face.
My grandmother seemed to be well cared for and settled very quickly into life at the home.
The volunteers who rang the activities all made an effort to include everyone and
showed a real connection with a lot of residents.
Reply from Holly McGough, Customer Adviser at Chilton Meadows Care HomeThank you for your review. We are pleased to hear about your positive experience at Chilton Meadows and appreciate your comments of our home. We are sorry to hear about your dislike of agency staff and will share your review with the home's manager. The Bupa Customer Care Team.
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Review from S S (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad settled in well. Initial issue with mobility was quickly addressed and our concerns acted upon.
Dad was relaxed and happy for the duration of his respite care.
Reply from Gabriella Mills, Customer Adviser at Chilton Meadows Care HomeThank you for your review, we are glad that your issue was resolved quickly. We are pleased to hear that your Dad had a good respite stay with us and will share your comments with the homes manager. The Bupa Customer Care Team.
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Review from M C (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Early days although carers appear very good. Room could be kept cleaner and tidier.
Reply from Gabriella Mills, Customer Adviser at Chilton Meadows Care HomeThank you for your review. Your comments are extremely important to us and our residents' health and wellbeing is our absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service. The Bupa Customer Care Team.
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Current Review Score: 9.5 (9.471)

Overview of Review Score

The Review Score of 9.5 (9.471) out of 10 for Chilton Meadows Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.704 for Chilton Meadows Care Home is calculated as follows: ( (172 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 226 Ratings = 4.704
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.767 Points relating to the number of positive Reviews for Chilton Meadows Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 19 Positive Reviews ÷ 24 = 0.792
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 Jan 2026

Chilton Meadows offers residential, nursing and dementia care. It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket. It also offers a space for people to rest, relax and recover with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.

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Awards / Recognitions (8)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chilton Meadows Care Home to verify any information. View our terms and conditions. Chilton Meadows Care Home has an Enhanced Service - more info.