The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket, where staff take great care...
Care Provided by Chilton Meadows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Amanda Delabruyere (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (120)
Visiting
- We’re just two miles from Junction 49 of the A14 and a similar distance from Stowmarket train station, which has direct trains from London Liverpool Street, Ipswich, Norwich and Ely.
Parking
- On-site parking available.
Chilton Meadows Care Home Reviews (105)
Chilton Meadows Care Home has a Review Score of 9.4 (9.390) out of 10, based on 31 reviews in the last 2 years.
Over all time Chilton Meadows Care Home has 105 reviews.
My wife is happy, clean and well-fed. The staff are friendly and treat my wife well. The home is clean and doesn't smell unpleasant.
We appreciate you taking the time to leave us your comments, it is lovely to hear that you feel your wife is happy in our care home and that you feel she s treated well. Please let us know if there is anything we can do to make your wife's stay as comfortable as possible.
The organisation is obviously not a charity. The way Chilton Meadows Care Home is perceived by the public is of paramount significance to Bupa. So saying the staff are tremendous and do their best regardless of any internal/external influences. The financial constraints are bound to limit the extent to which activities can reach but I think the range could be improved. Not all residents want to watch TV, feed and sleep all day - but sadly that is what most do. You will know if that is normal.
Thank you for your feedback. I will certainly pass your comments on to our activities team and see what they can arrange that you may enjoy taking part in. Please let us know if there is anything else we can do to make our stay as comfortable as possible
The carers do well. Only need more per house: wish there were proper toilets and showers per room.
Thank you for your feedback, I will certainly pass this on to the management team for you.
Since last coming to Chilton Meadows, I am really impressed. It's lovely to see caring staff, it's clean, and I know people will say it smells, but that is if someone had an accident. They cannot help this as long as it's cleaned and sorted, which I could not find fault. Where I visit, I know they are lovely carers and clothes are changed regularly. They have got the Covid routine sorted very well. It works and happy to visit.
Thank you for leaving us a review. We are glad that our Covid 19 procedures are helping you feel safe when you visit. We look forward to seeing you again soon.
I was very pleased with the care my uncle received and that he spent his last days there - it was his wish.
Thank you for taking the time to leave us a review. Hopefully, you will go away from this feeling like your uncle received the best possible care for his final days.
We could not fault the care and compassion shown to Mum after her recent hip operation. These are challenging times with Covid, but Mum felt safe and well looked after. She said the food was amazing. The office staff were efficient and helpful.
Thank you for your kind words. We are so happy to hear your mum felt well cared for by the team. I will pass her compliment on to the chef!
Although it has been a very difficult time seeing my father go into a care home at the beginning of Covid, my family and I have been very happy with the care that my father receives. He has been in Beech House at Chiltern Meadows care home for just over the past 10 months through some very uncertain times which has meant we have been unable to visit him as we usually would. However, the carers and activities team have ensured we have as much contact as possible via Zoom or Window visits. I feel the staff always give us time with compassion, empathy, kindness and professionalism. There have been many tears and concerns, but we always feel we are listened to and our views and questions heard and answered. Everyone is kind and patient with my father who has vascular dementia and I wouldn't want him at any other care home other than Chiltern Meadows. Thank you to the team for everything you do and hopefully soon we will all be reunited and I can have a cuddle and a dance with Dad soon.
We are so grateful to receive your kind words about our home, thank you so much for your incredibly lovely feedback. We are so pleased that you can feel at ease with your father in our care during this incredibly difficult time, thank you for putting your trust into us. Please let us know if there is anything more we can do for you and your family.
My partner received excellent care, carried out in a truly caring manner at Chilton Meadows Care Home. The staff were always helpful, friendly and welcoming, even when they were tired after a long shift. They looked after me as well as they did my partner. The staff showed extraordinary kindness, at often difficult times, which I will always be grateful for and I will never forget. Thank you.
Thank you for your kind words. It's lovely to hear that you felt as well looked after as your partner by the team at Chilton Meadows. Thank you for choosing us for your partner's care.
Excellent care for both Mum and Dad. Kind, caring staff. Nothing too much trouble. Excellent facilities and food. Well organised with visiting.
Thank you for your praise. We are always happy to hear that family members feel their loved ones are being well looked after. Thank you for choosing Chilton Meadows.
Extremely happy with the care of my wife. Always clean in presentation, and home. The staff are very accommodating and friendly and most importantly brilliant in handling my wife's ever-changing moods/condition. I very much appreciate the love, care, and attention she is given.
Thank you for trusting us with your wife's care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
My husband is bedridden due to two strokes and subsequent health issues. He therefore cannot make use of facilities or activities. He is always treated with care and compassion by staff and has developed a good relationship since moving to the home 18 months ago.
Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
My mother has been at Chilton Meadows for some time now, and I have no complaints whatsoever. The staff are very caring, not only with the residents, but also with their families. Food is good and a very good choice. My mother suffers dementia and the staff are very gentle with her prompting her to eat and join in activities. The home is clean with very good facilities.
We are very happy to hear you are satisfied with the quality of our care. Thank you for your praise.
Staff care for my relative with kindness, respect and courtesy. They consider her needs and personality in their planning. I have always found Chilton Meadows to be welcoming, clean and well-run and have confidence in their ability to meet my relative's individual needs.
We are very happy to hear you are satisfied with the quality of our care. Thank you for your kind words.
First visual visit since lockdown. Staff were professional and friendly. All well organised.
Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
After many weeks of not being able to visit, today we were allowed to visit outside which has worked very well for us and our dad. I would like to say a big thank you to all staff for all the hard work and care they have given to our dad.
Thank you for trusting us with your father's care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
All staff are very friendly and helpful. All the family are made so welcome, Mums care needs are totally met. After having a previous bad experience in another care home, we now have piece of mind in Chilton Meadows. No negative to report, totally happy.
Thank you for trusting us with your mothers care. We really appreciate your kind comments.
Happy with the care my mum has received for the last seven months. Staff are friendly and helpful. A lot of activities are organized for the residents and their families. The meals always look good and it is nice someone bakes cakes and brings them in for residents to enjoy. Nice clean care home. Would recommend.
Thank you for the lovely comments. We are very happy to hear you can feel at ease with your Mum in our care.
My father has been in Chilton Meadows since May 2019 after suffering a bad stroke. He has settled in amazingly well, thanks in the main to the wonderful staff.
We are so glad to hear your father has settled well. Please let us know if there is anything else we can do to make him more comfortable.
My dad was placed in this home last year, I think it is a beautifully run care home. The carers are all so lovely and welcoming. The care home does a lot of days out to keep the residents occupied, such as days at the beach, summer fayres, going to museums. My dad settled in very well. They are also fed well, and always have a variety of foods to serve for the residents.
We are very happy to hear your father has settled well. Thank you for your kind comments.
This home was excellent in every way.
Thank you for your kind words. We really appreciate you taking the time to leave such lovely comments.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 September 2024Requires improvement
- Caring Requires improvement
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Chilton Meadows offers residential, nursing and dementia care. It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket. It also offers a space for people to rest, relax and recover with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
News (1) & Events (0)
- 07 Mar 2025
Chilton Meadows Bupa Care Home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks...
There are no upcoming events for Chilton Meadows Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (0)
There are no Team Members posted yet.
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