Chilton Meadows Care Home

The care and professional service towards residents and visitors was always 100%, made visiting and leaving a much easier experience.

All in all, I find that Chilton Meadows is a place you can rest assured that you partner or relative is in the best place for their attention and comfort and have no hesitation in recommending it to anybody. Than you.

Physical care, emotional care good. Food very good. Nursing care adequate.

Having visited this home firstly about five years ago, on a weekly basis when a relative was a resident, and weekly for the past six months, I have found it to be one of the finest of all the care establishments I have been to and the residents that I visit have never complained about any aspect of care, food, cleanliness or anything else, but full of praise. There have been changes over the time between my visits but as far as I can see - only for the good of patients and staff.

Whilst my father has been in the home for just about two weeks we have seen a marked improvement in his disposition. The staff are courteous, the surroundings are calm and pleasant. The food is adequate and plentiful. We are hopeful that in a short time my father will accept the home becoming his home.

Great staff that really do care about the residents here. Residents are treated with respect and dignity. Meals are balanced and varied. Rooms are clean and inviting. It's good to feel and know that my mother is being cared for in a safe, friendly environment.

In the nearly two years that my mum was a resident of Gainsborough House, she had the most caring of staff. They were wonderful and she was very well looked after. Although she couldn't join in with activities she did like the sing-alongs, but for those that could join in, there were lots of different things to do. The food was of a very high standard and plenty of it.

My husband went into the care home in 2015. Gainsborough House staff gave him excellent care and attention.

All staff gave him dignity and privacy.

We couldn't ask for more. Thank you, everyone, for all your TLC.

As far as I can remember, each year there has been new management.

Mum was treated with much dignity and care whilst at the Beech Unit. We felt she was safe and looked after. We felt confident and comfortable when we left after our daily visits that she was in safe hands.

My husband was a resident at Chilton Meadows for the last 7 months of his life, until he died. He had Parkinson's disease and dementia. We moved him from a private care home where he spent over four years, the last two years of which he was bedridden. The financial situation first caused us to think of moving him. We had a rough ride from the owner because of this but we also saw he needed nursing care. The care at Chilton Meadows was wonderful. His condition was understood and the care by nurses and experienced carers made such a difference. My husband had severe contractures, could not speak, long before he was moved to Chilton Meadows. He settled and had a peaceful seven months there. I should have said he had been on end of life care from April 2014.

My wife has been resident for nearly 5 years, she could walk about at first but is now in a large wheelchair. She has shown no response for 12 years, does not speak or show any signs of recognition. In all this time I have not seen or witnessed anything to cause me alarm. She has advanced dementia.

The infrastructure is a bit 'tired' but this is of secondary concern, compared to the aim of ensuring that my dad is well cared for.

The volunteers who rang the activities all made an effort to include everyone and showed a real connection with a lot of residents.

Dad was relaxed and happy for the duration of his respite care.

Early days although carers appear very good. Room could be kept cleaner and tidier.

My grandmother continues to receive a high quality of care. If things do not always go to plan, there is always someone available to explain and reassure.

My stepdad had spent several years at a private nursing home which has gone downhill over the years. Due to financial restrictions/affordability, my Mum had to move my stepdad but then was psychologically bullied by the owner of the other private home when she chose to move him. I am a nurse myself and in the NHS he would have been disciplined.

My mum was given choices as to his room which is near the day room as my stepdad needs total nursing care and so he is less isolated than in the previous care home.

My mum loved it here and soon made it her home.

My wife is cared for very well and looked after well. The place is lovely and clean and staff are excellent.

I find the staff in Beech House dedicated and hard working. Our mum has improved in her health in the 2 years she has been here in lots of ways and especially enjoys anything musical. Obviously, dementia is worse but that is to be expected. Staff are friendly and helpful. I admire them for the work they do. Any health issues eg chest infections are dealt with quickly.