The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
The staff are courteous, the surroundings are calm and pleasant.Peter T(Son of Resident/Service User)
The staff are amazing, and nothing is too much trouble for them.A B(Daughter-in-law of Resident/Service User)
Amazing care home. The staff are attentive and caring.Ann C(Daughter of Resident/Service User)
Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket, where staff take great care...
Care Provided by Chilton Meadows Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Bupa Care Homes
- Private Owned
Person in charge
- Amanda Delabruyere (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (120)
Visiting
- We’re just two miles from Junction 49 of the A14 and a similar distance from Stowmarket train station, which has direct trains from London Liverpool Street, Ipswich, Norwich and Ely.
Parking
- On-site parking available.
Chilton Meadows Care Home Reviews (105)
Chilton Meadows Care Home has a Review Score of 9.4 (9.390) out of 10, based on 31 reviews in the last 2 years.
Over all time Chilton Meadows Care Home has 105 reviews.
The care and professional service towards residents and visitors was always 100%, made visiting and leaving a much easier experience.
Thank you for taking the time to leave your review. We appreciate the kind words.
The food is very good, as I know from experience as I have lunch there three times a week and can certainly vouch for that.
During the week there is different entertainment for the residents if they wish to take part. Also, a hairdresser is also available if the ladies like to have their hair attended to.
All in all, I find that Chilton Meadows is a place you can rest assured that you partner or relative is in the best place for their attention and comfort and have no hesitation in recommending it to anybody. Than you.
Thank you for your kind words. We have genuine regard for all of our residents, therefore it is always nice to hear from family members feeling like their loved one is cared for and looked after.
Physical care, emotional care good. Food very good. Nursing care adequate.
Thank you for your feedback. We really appreciate you taking the time to leave your comments.
Having visited this home firstly about five years ago, on a weekly basis when a relative was a resident, and weekly for the past six months, I have found it to be one of the finest of all the care establishments I have been to and the residents that I visit have never complained about any aspect of care, food, cleanliness or anything else, but full of praise. There have been changes over the time between my visits but as far as I can see - only for the good of patients and staff.
Whilst my father has been in the home for just about two weeks we have seen a marked improvement in his disposition. The staff are courteous, the surroundings are calm and pleasant. The food is adequate and plentiful. We are hopeful that in a short time my father will accept the home becoming his home.
Thank you for your kind words. Moving into a care home can be a difficult decision, so let us know if there is anything else we can do to make the transition easier for your father or the family.
Great staff that really do care about the residents here. Residents are treated with respect and dignity. Meals are balanced and varied. Rooms are clean and inviting. It's good to feel and know that my mother is being cared for in a safe, friendly environment.
Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care.
In the nearly two years that my mum was a resident of Gainsborough House, she had the most caring of staff. They were wonderful and she was very well looked after. Although she couldn't join in with activities she did like the sing-alongs, but for those that could join in, there were lots of different things to do. The food was of a very high standard and plenty of it.
Thank you for your kind words. We are delighted to hear mom feels like a part of our family and that you can feel at ease with her in our care. Thank you for trusting us with your mother's care.
My husband went into the care home in 2015. Gainsborough House staff gave him excellent care and attention.
All staff gave him dignity and privacy.
We couldn't ask for more. Thank you, everyone, for all your TLC.
As far as I can remember, each year there has been new management.
Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team
Mum was treated with much dignity and care whilst at the Beech Unit. We felt she was safe and looked after. We felt confident and comfortable when we left after our daily visits that she was in safe hands.
Thank you for your review. We are pleased to hear about your positive experience and appreciate you taking the time to leave this feedback. We will certainly share your comments with the home’s manager. The Bupa Customer Care Team.
My husband was a resident at Chilton Meadows for the last 7 months of his life, until he died. He had Parkinson's disease and dementia. We moved him from a private care home where he spent over four years, the last two years of which he was bedridden. The financial situation first caused us to think of moving him. We had a rough ride from the owner because of this but we also saw he needed nursing care. The care at Chilton Meadows was wonderful. His condition was understood and the care by nurses and experienced carers made such a difference. My husband had severe contractures, could not speak, long before he was moved to Chilton Meadows. He settled and had a peaceful seven months there. I should have said he had been on end of life care from April 2014.
Thank you for your review of Chilton Meadows Care Home. We are pleased to hear that you have had a positive experience with the home and appreciate your comments regarding the care your husband received. We will share your comments with the home manager. Our deepest condolences, the Bupa Customer Care Team
My wife has been resident for nearly 5 years, she could walk about at first but is now in a large wheelchair. She has shown no response for 12 years, does not speak or show any signs of recognition. In all this time I have not seen or witnessed anything to cause me alarm. She has advanced dementia.
Thank you for your review of Chilton Meadows Care Home, we are pleased to hear that your wife is being well cared for. We appreciate your comments on the home and will share your feedback with the care homes manager. The Bupa Customer Care Team.
The infrastructure is a bit 'tired' but this is of secondary concern, compared to the aim of ensuring that my dad is well cared for.
Thank you for your review of Chiltern Meadows care home, we are pleased to hear that your Dad is being well cared for here. We appreciate your comments on the staff working at Chiltern Meadows and the home itself which we will share this with the care home's manager. The Bupa Customer Care Team.
My grandmother seemed to be well cared for and settled very quickly into life at the home.
The volunteers who rang the activities all made an effort to include everyone and showed a real connection with a lot of residents.
Thank you for your review. We are pleased to hear about your positive experience at Chilton Meadows and appreciate your comments of our home. We are sorry to hear about your dislike of agency staff and will share your review with the home's manager. The Bupa Customer Care Team.
Dad was relaxed and happy for the duration of his respite care.
Thank you for your review, we are glad that your issue was resolved quickly. We are pleased to hear that your Dad had a good respite stay with us and will share your comments with the homes manager. The Bupa Customer Care Team.
Early days although carers appear very good. Room could be kept cleaner and tidier.
Thank you for your review. Your comments are extremely important to us and our residents' health and wellbeing is our absolute priority. We will discuss your feedback with the home's manager to help them continually improve their service. The Bupa Customer Care Team.
My grandmother continues to receive a high quality of care. If things do not always go to plan, there is always someone available to explain and reassure.
Thank you for your review. We are pleased to hear that your Grandmother is having a positive experience in our care home and that you are content with the care given. We will share your comments with the home's manager. The Bupa Customer Care Services.
My stepdad had spent several years at a private nursing home which has gone downhill over the years. Due to financial restrictions/affordability, my Mum had to move my stepdad but then was psychologically bullied by the owner of the other private home when she chose to move him. I am a nurse myself and in the NHS he would have been disciplined.
I noticed a difference straight away. Chiltern Meadow is unlike the other. It includes qualified nurses, the standard of care they can give is superior as they have more medical knowledge and they are clinically professional. That makes a big difference. I don't understand why the CQC says requires improvement? In my experience, both personally and professionally, Chiltern Meadows is outstanding.My mum was given choices as to his room which is near the day room as my stepdad needs total nursing care and so he is less isolated than in the previous care home.
Thank you for your review and kind words. I hope that your stepdad is now happy and that you and your family have peace of mind knowing that he is safe and well cared for.
All staff very welcoming and friendly and helpful.
The activities provided are really good, nothing was too much trouble.
My mum loved it here and soon made it her home.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
My wife is cared for very well and looked after well. The place is lovely and clean and staff are excellent.
Thank you for your review. It is lovely to hear that your wife is so well cared for and your kind words about our staff. Thank you.
I find the staff in Beech House dedicated and hard working. Our mum has improved in her health in the 2 years she has been here in lots of ways and especially enjoys anything musical. Obviously, dementia is worse but that is to be expected. Staff are friendly and helpful. I admire them for the work they do. Any health issues eg chest infections are dealt with quickly.
Thank you for your review. I'm so glad to hear that your mum's health has improved while in our care. It is lovely to know that she is enjoying the musical activities. I hope that you have peace of mind knowing that she is well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 September 2024Requires improvement
- Caring Requires improvement
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 11 July 2026Chilton Meadows offers residential, nursing and dementia care. It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket. It also offers a space for people to rest, relax and recover with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.
News (1) & Events (0)
- 07 Mar 2025
Chilton Meadows Bupa Care Home is calling on the wider community to help knit a record number of premature baby bonding squares for hospitals across the UK. As 2025 marks...
There are no upcoming events for Chilton Meadows Care Home.
Awards / Recognitions (8)
- 30 Jan 2026Recipient: Bupa Care Homes
- 31 Jan 2025Recipient: Bupa Care Homes
- 28 Feb 2023Recipient: Bupa Care Homes
Meet the Team (0)
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