Chilton Meadows Care Home

Union Road, Onehouse, Stowmarket IP14 1HL
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9.5 90 Reviews
  • Chilton Meadows Care Home, Stowmarket
Chilton Meadows offers residential, nursing and dementia care. It also offers a space for people to rest, relax and recover after an operation or illness with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.

It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket, where staff take great care to focus on the person. It’s important for residents to feel at home, so they create a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at Chilton Meadows, staff discuss personal preferences and dietary needs with them.

There’s a real sense of community at Chilton Meadows. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether the resident already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Staff love getting to know residents and there’s never a dull moment. The care home puts on lots of activities that everyone can join in with and the activities are just as much fun for staff as it is for residents.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Chilton Meadows Care Home.
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Care Provided by Chilton Meadows Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1010
  • Self-Funded Residential Dementia Care: from £1155
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1270
  • RESPITE Self-Funded Nursing Care: from £1320
  • RESPITE Self-Funded Nursing Dementia Care: from £1375

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

These prices are only a guideline, please contact Chilton Meadows Care Home to find out the exact price for your requirements.

Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Chilton Meadows Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Amanda Delabruyere (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (120)

Visiting

  • We’re just two miles from Junction 49 of the A14 and a similar distance from Stowmarket train station, which has direct trains from London Liverpool Street, Ipswich, Norwich and Ely.

Parking

  • On-site parking available.

Chilton Meadows Care Home Reviews (90)

9.5

Chilton Meadows Care Home has a Review Score of 9.5 (9.471) out of 10, based on 19 reviews in the last 2 years.
Over all time Chilton Meadows Care Home has 90 reviews.

Overall Experience
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Reviewer Connection to Chilton Meadows Care Home
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Total of 90, showing 41-60
Review from T S (Daughter of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The unit staff are wonderful and despite being clearly stretched, do everything they can to make Mum happy and comfortable.
However, extremely disappointed with the lack of engagement from the senior management which has been non-existent the whole of 2022.
Reply from David Mclean, Customer Service Adviser at Chilton Meadows Care HomeThank you for your feedback. We are glad to hear that your Mum is happy with our care. I will certainly pass your messages on to the Senior Management Team to make them aware of your comments.
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Review from Sarah J (Daughter of Resident) published on 25 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is always a good atmosphere at Chilton Meadows Care Home, my mum has been in Munnings House for nearly eighteen months with advanced Alzheimer’s. The staff are always caring and respectful to Mum. Communication is great, always contacting me if necessary regarding Mum's care. The food is fabulous
and Mum eats very well. Mum appears very happy here and responds well to staff. She likes to sit in the office and the staff are happy to let her. I’m really happy with Mum's care, especially during Covid, the home made good decisions about visiting and I always got to see Mum. They coped well during very difficult days and I appreciate that I was able to see Mum. I would recommend this care home.
Reply from Amanda Barnes, Customer Service Adviser at Chilton Meadows Care HomeWe appreciate you taking the time to leave us your comments. It is lovely to hear that you are happy with the care your mum is given in Chilton Meadows. It is nice to hear that your mum eats well and enjoys our food. Thank you for your recommendation.
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Review from Laura D (Daughter of Resident) published on 16 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was at Chilton Meadows Care Home, Munnings House for the past two years. He had Alzheimer's and I was pleased with the levels of care and attention he received. He was always well kept, enjoyed the food and in good spirits. The consistent communication between the care manager, patient and family
members was very helpful. Staff went above and beyond to make sure Dad had everything he needed and kept us informed, especially throughout lockdown when we couldn't enter the home. He has unfortunately passed away now but staff couldn't do enough to help. He was very settled, made comfortable and passed away with dignity. Thank you to all the Munnings House staff and manager.
Reply from Amanda Barnes, Customer Service Adviser at Chilton Meadows Care HomeThank you for taking the time to leave your review. We are sorry for your loss, please accept our condolences. It is nice to hear that you feel your dad was cared for well while he was in our home and that you felt you were kept informed throughout. Thank you for choosing Chilton Meadows to care for your dad.
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Review from D S (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at Chilton Meadows Care Home for just over four years.
Overall, I am happy with the care that she receives. She is at her happiest when she is in the communal room with other residents.
She likes to take part in some of the activities.
The staff are lovely and have become like extended
family!
Reply from Amanda Barnes, Customer Service Adviser at Chilton Meadows Care HomeWe appreciate you taking the time to leave us your comments. It is wonderful to hear that you feel like our family and that your mum is happy in our home and enjoys the activities and being with other residents. Thank you for choosing Chilton Meadows for your mum's stay.
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Review from Elaine B (Daughter of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly my mother has just passed away after receiving five months of care which we could never repay! Care staff were caring and professional - and compassionate at end of life. Rooms were always spotlessly clean and the food served was always of a high standard. There was a varied activities programme
for those who wished to be involved. Would recommend.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeWe appreciate you taking the time to leave us your review. Please accept our condolences for your loss, hopefully, it is of comfort knowing how well your mother was cared for at Chilton Meadows. Thank you again for your recommendation.
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Review from Alan T (Husband of Resident) published on 5 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife is happy, clean and well-fed. The staff are friendly and treat my wife well. The home is clean and doesn't smell unpleasant.
Reply from Amanda Barnes, Customer Service Adviser at Chilton Meadows Care HomeWe appreciate you taking the time to leave us your comments, it is lovely to hear that you feel your wife is happy in our care home and that you feel she s treated well. Please let us know if there is anything we can do to make your wife's stay as comfortable as possible.
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Review from James T (Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The organisation is obviously not a charity. The way Chilton Meadows Care Home is perceived by the public is of paramount significance to Bupa. So saying the staff are tremendous and do their best regardless of any internal/external influences. The financial constraints are bound to limit the extent
to which activities can reach but I think the range could be improved. Not all residents want to watch TV, feed and sleep all day - but sadly that is what most do. You will know if that is normal.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for your feedback. I will certainly pass your comments on to our activities team and see what they can arrange that you may enjoy taking part in. Please let us know if there is anything else we can do to make our stay as comfortable as possible
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Review from T P (Resident) assisted by family/friend published on 22 March 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carers do well. Only need more per house: wish there were proper toilets and showers per room.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for your feedback, I will certainly pass this on to the management team for you.
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Review from Mandy T (Friend of Resident) published on 1 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since last coming to Chilton Meadows, I am really impressed. It's lovely to see caring staff, it's clean, and I know people will say it smells, but that is if someone had an accident. They cannot help this as long as it's cleaned and sorted, which I could not find fault. Where I visit, I know they are
lovely carers and clothes are changed regularly. They have got the Covid routine sorted very well. It works and happy to visit.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for leaving us a review. We are glad that our Covid 19 procedures are helping you feel safe when you visit. We look forward to seeing you again soon.
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Review from Beverley S (Niece of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleased with the care my uncle received and that he spent his last days there - it was his wish.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for taking the time to leave us a review. Hopefully, you will go away from this feeling like your uncle received the best possible care for his final days.
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Review from T T (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We could not fault the care and compassion shown to Mum after her recent hip operation. These are challenging times with Covid, but Mum felt safe and well looked after. She said the food was amazing. The office staff were efficient and helpful.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for your kind words. We are so happy to hear your mum felt well cared for by the team. I will pass her compliment on to the chef!
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Review from Louisa H (Daughter of Resident) published on 1 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Although it has been a very difficult time seeing my father go into a care home at the beginning of Covid, my family and I have been very happy with the care that my father receives. He has been in Beech House at Chiltern Meadows care home for just over the past 10 months through some very uncertain
times which has meant we have been unable to visit him as we usually would. However, the carers and activities team have ensured we have as much contact as possible via Zoom or Window visits. I feel the staff always give us time with compassion, empathy, kindness and professionalism. There have been many tears and concerns, but we always feel we are listened to and our views and questions heard and answered. Everyone is kind and patient with my father who has vascular dementia and I wouldn't want him at any other care home other than Chiltern Meadows. Thank you to the team for everything you do and hopefully soon we will all be reunited and I can have a cuddle and a dance with Dad soon.
Reply from Emily Wilson, Customer Advisor on behalf of the team at Chilton Meadows Care HomeWe are so grateful to receive your kind words about our home, thank you so much for your incredibly lovely feedback. We are so pleased that you can feel at ease with your father in our care during this incredibly difficult time, thank you for putting your trust into us. Please let us know if there is anything more we can do for you and your family.
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Review from Mary G (Partner of Resident) published on 10 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner received excellent care, carried out in a truly caring manner at Chilton Meadows Care Home. The staff were always helpful, friendly and welcoming, even when they were tired after a long shift. They looked after me as well as they did my partner. The staff showed extraordinary kindness, at
often difficult times, which I will always be grateful for and I will never forget. Thank you.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for your kind words. It's lovely to hear that you felt as well looked after as your partner by the team at Chilton Meadows. Thank you for choosing us for your partner's care.
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Review from Beverley B (Daughter-in-law of Resident) published on 3 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care for both Mum and Dad. Kind, caring staff. Nothing too much trouble. Excellent facilities and food. Well organised with visiting.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for your praise. We are always happy to hear that family members feel their loved ones are being well looked after. Thank you for choosing Chilton Meadows.
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Review from Cyril P (Husband of Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with the care of my wife. Always clean in presentation, and home. The staff are very accommodating and friendly and most importantly brilliant in handling my wife's ever-changing moods/condition. I very much appreciate the love, care, and attention she is given.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Chilton Meadows Care HomeThank you for trusting us with your wife's care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Review from M T (Wife of Resident) published on 1 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is bedridden due to two strokes and subsequent health issues. He therefore cannot make use of facilities or activities. He is always treated with care and compassion by staff and has developed a good relationship since moving to the home 18 months ago.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Review from Sallyann B (Daughter of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Chilton Meadows for some time now, and I have no complaints whatsoever. The staff are very caring, not only with the residents, but also with their families. Food is good and a very good choice. My mother suffers dementia and the staff are very gentle with her prompting her to
eat and join in activities. The home is clean with very good facilities.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeWe are very happy to hear you are satisfied with the quality of our care. Thank you for your praise.
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Review from Linda W (Niece of Resident) published on 25 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff care for my relative with kindness, respect and courtesy. They consider her needs and personality in their planning. I have always found Chilton Meadows to be welcoming, clean and well-run and have confidence in their ability to meet my relative's individual needs.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeWe are very happy to hear you are satisfied with the quality of our care. Thank you for your kind words.
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Review from Alison R (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
First visual visit since lockdown. Staff were professional and friendly. All well organised.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.
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Review from M M (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After many weeks of not being able to visit, today we were allowed to visit outside which has worked very well for us and our dad. I would like to say a big thank you to all staff for all the hard work and care they have given to our dad.
Reply from Greta Narbutaityte, Customer Adviser at Chilton Meadows Care HomeThank you for trusting us with your father's care. It is always nice to hear from family members feeling like their loved one is cared for and looked after.
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Current Review Score: 9.5 (9.471)

Overview of Review Score

The Review Score of 9.5 (9.471) out of 10 for Chilton Meadows Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.704 for Chilton Meadows Care Home is calculated as follows: ( (172 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 226 Ratings = 4.704
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.767 Points relating to the number of positive Reviews for Chilton Meadows Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 19 Positive Reviews ÷ 24 = 0.792
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 27 Jan 2026

Chilton Meadows offers residential, nursing and dementia care. It's a bright, spacious home, situated in a rural location on the edge of the historic market town of Stowmarket. It also offers a space for people to rest, relax and recover with short stays too. Short stays can be booked in advance of your stay, get in touch for more information.

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Awards / Recognitions (8)

Meet the Team (0)

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