Grove Court

I have been very happy with the care my mother has received during the five years of her residency.

Overall, Grove Court is a relaxing, friendly, environment with plenty of opportunities to make friends and to engage in a range of activities. Lots of lovely outdoor space, a range of walks and a very attractive shopping centre in the town with cakes, coffee shops, cinemas and restaurants.

Her room is pleasant and kept clean and overlooks a well-kept and interesting garden.

I wish all care homes were resourced to the level of Grove Court - our elders should be offered the best and that is what I see here. Great staff attitude, friendly and ready to problem solve. I feel comforted that Mum is being actively cared for and her individuality celebrated rather than experienced as a problem because of underfunding and understaffing (I know there are lots of great staff in other care homes, but many seem to be underpaid and stretched to their limits). I feel very welcome each time I arrive and because the staff have been so forthcoming I feel I can still be usefully in touch from a distance when I have to step away. Thank you to all the Grove Court staff for the gift of peace of mind.

Thank you to all the staff, you have provided such a lovely haven for my aunt to live in and one that she truly deserves.

We have found on a couple of occasions that communication/requests can be slow to be passed on and responded to e.g around hair and chiropody appointments. That said we are delighted to have chosen this home for the resident.

My wife has been a resident at Grove Court since July 2001. The staff are very good at their job and also friendly on our visits to see her. All of her meals are liquid as she has difficulty with normal food, and the staff are fully aware she can take over an hour to feed her but the staff are very helpful and do not try to rush her. The building is very well run and the grounds and gardens are a delight to sit out in the summer. Anne has an excellent room which is also very clean and comfortable, as she spends most of her time in bed as her limbs are very stiff and moving her takes a great effort, but the staff do their best to try and move her limbs with great care.

I would like to give my very grateful thanks to everyone who looked after me there.

Inside and outside the building is welcoming to residents and visitors alike. The areas I like best are the little places that look like one’s own home. A couple of easy chairs around a small table with a book or a bag of knitting on the side, maybe a pile of magazines or a puzzle already on the go. Just perfect. Thank you.

Mum moved into Grove Court in June 2023 as a nursing care resident. She was immediately made welcome and her needs were identified. As a family, we have great regard for and are extremely grateful to the home and staff who do their utmost to ensure Mum is happy and safe. She is very loved there by everyone and staff go out of their way to report to me what activities she has attended and how her mood is. She is treated with respect. Staff always report back to us immediately if she falls over, or if she has any medical problems.

My 94-year-old mother is very happy here. Most importantly she says the staff are all lovely and fun. I have also found this to be the case. It is easy for me to contact the staff and have an immediate response whenever I am concerned about anything to do with her health. My mother particularly enjoys walks in the large garden.

My stepfather moved to Grove Court following the death of my mother. He was a resident for about 18 months, and had not lived in the UK for over 50 years when he moved in. The staff made him feel so welcome and settled, despite him not being from the area (whereas a lot of the residents are). The team are friendly and caring, treating all the residents with the utmost respect and dignity. The home itself is comfortable and like a real home-from-home rather than an institution. The grounds are beautiful. My stepfather really enjoyed his time there and they really helped him cope with the loss of my mother. As his health deteriorated, the care was amazing right through until the end, always ensuring he was happy comfortable and looked after. I could not recommend Grove Court more.

My mother went to Grove Court for respite care earlier this year and we agreed that she should stay on permanently. We were pleased with that decision. She was very well looked after by the caring and friendly staff. The nursing team kept her safe, flagging her ongoing health issues with her GP to ensure all her medical care was integrated. The social activities, led by the wonderful ladies, are brilliant - there are craft sessions, art classes, musical performances, social events, films and games. They made a real effort to get Mum involved. The gardens are lovely and well-used for social events, and on a sunny day we loved to take Mum out in her wheelchair to sit in the garden room. Mum enjoyed lunching in the smart dining room, and there is a real effort made to give meal time a sense of occasion. The team led by the manager have shown us support and kindness and we felt relieved that the last few months of Mum's life were spent somewhere she was safe and supported.

Following a hip operation I went to Grove Court for a two-week stay. I found everyone to be very friendly and caring. I liked the layout of the home, as I could find several indoor walks, which were all on the same level, and the grounds were very well kept, especially loved the garden room. Thought the interior looked a little tired, the rooms rather small. I had expected more medical care e.g. help with exercise and physio but in general, concerns were looked into, and a GP was sought.

I cannot speak highly enough of Grove Court. My mum moved there earlier this year and has received nothing but kindness, support and high quality care. She is often greeted with hugs and nothing seems to be too much trouble. Not only is the setting beyond beautiful, with the river in the distance, the gardens abundant with flowers, trees and seating, but the home itself is awash with flowers, clean, with lovely living rooms and activity room. A special mention to the pastoral and activities team too, who are also brilliant. Creative, inventive, sparky, fun... every day there is at least one activity, be it yoga, choir, book club, art, gardening etc. There are lovely high days and holidays too, which the home organise from Abba Day to Suffolk Day... not when there is a positive celebratory feel around the place. Lunch and dinner are served in a beautiful room with balcony over looking the river and the choices and quality of food is excellent. I am so happy we found this place.

My dad received the best care at Grove Court from the time of his admission for respite care in July to the time he sadly passed away in September. Dad had been living alone for many years until he could no longer manage on his own. He did not want to leave his home but once he was at Grove Court, he appreciated the care and company Grove Court could provide. The staff were amazing and treated him as part of a big family. Although Dad was not at Grove Court for long, he was treated with care and dignity throughout. I also valued the care that the staff gave to me and my family. They were extremely helpful in explaining everything to me when Dad became terminally ill and they were always there for me. I cannot speak highly enough of Grove Court. Everything was wonderful - the staff, rooms, food, activities, cleanliness, etc. all were top quality. Thank you to Grove Court for looking after my lovely, funny dad so well.

Lovely place great people with experience and good workers. Lots of help from everyone, and support in any situation. I’m glad I can work with the nice place and people, management is very helpful and understanding toward all of us.

Had a most enjoyable 2 weeks and hope to be back soon.

I was there for 2 weeks after a knee replacement. It's a lovely light and airy building, thoroughly clean and with beautiful grounds. But.... the best part is the staff, every one of them so friendly, helpful and caring. I would thoroughly recommend it.

A stay of three weeks having booked for two but the benefits were so great I thought why not! A lot of online research was done by my family until Grove Court showed up. A personal visit by a daughter and friend confirmed the decision - this was the place for their elderly mother. How right they were. Respite care at its best. Peace and friendship bordering on affection from top management down through all employees. All in lovely grounds bordering on beautiful countryside. Excellent choices on the menu with food served on to immaculate table linen. I shall certainly be back if unhappily the need arises - and who knows when age reaches out eventually.