Grove Court

Beech Way, Woodbridge IP12 4BW
Review Us
9.9 90 Reviews
  • Grove Court, Woodbridge
Grove Court is a vibrant care home in the heart of Woodbridge, offering residential, nursing and palliative care as well as respite and short stay options, in a setting that feels like family. With 60 beautifully furnished rooms, the home radiates warmth, love, and community. Social interaction thrives here, with an array of activities that bring residents together, from lively coffee mornings and gardening clubs to creative art sessions and intergenerational programmes. Every day is filled with opportunities for connection, joy, and laughter. Grove Court’s staff are passionate about fostering a loving atmosphere, ensuring every resident feels cherished. Dining is a delight, with an emphasis on fresh, seasonal ingredients served in a sociable setting that enhances the home’s welcoming vibe. Grove Court truly embodies the spirit of a caring and connected community.

Everyone is welcome at Grove Court, please do get in touch or visit to meet the team.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 61 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750

Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment.

These prices are only a guideline, please contact Grove Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kelly Lockwood (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (61)

Grove Court Reviews (90)

9.9

Grove Court has a Review Score of 9.9 (9.901) out of 10, based on 44 reviews in the last 2 years.
Over all time Grove Court has 90 reviews.

Overall Experience
  • 86
  • 3
  • 1
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Date Published
  • 90
  • 10
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  • 44
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Reviewer Connection to Grove Court
  • 30
  • 16
  • 16
  • 11
  • 3
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  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 41-60
Review from Lucy L (Daughter of Resident) published on 9 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of Grove Court. My mum moved there earlier this year and has received nothing but kindness, support and high quality care. She is often greeted with hugs and nothing seems to be too much trouble. Not only is the setting beyond beautiful, with the river in the distance, the
gardens abundant with flowers, trees and seating, but the home itself is awash with flowers, clean, with lovely living rooms and activity room. A special mention to the pastoral and activities team too, who are also brilliant. Creative, inventive, sparky, fun... every day there is at least one activity, be it yoga, choir, book club, art, gardening etc. There are lovely high days and holidays too, which the home organise from Abba Day to Suffolk Day... not when there is a positive celebratory feel around the place. Lunch and dinner are served in a beautiful room with balcony over looking the river and the choices and quality of food is excellent. I am so happy we found this place.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for your truly lovely review. It has reflected what we offer here at Grove Court to a 'T'. It is so very rewarding to be able to enrich residents lives in the way we do and also build such great relationships with family members who frequently visit.

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Review from Nicky C (Daughter of Resident) published on 9 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad received the best care at Grove Court from the time of his admission for respite care in July to the time he sadly passed away in September. Dad had been living alone for many years until he could no longer manage on his own. He did not want to leave his home but once he was at Grove Court, he
appreciated the care and company Grove Court could provide. The staff were amazing and treated him as part of a big family. Although Dad was not at Grove Court for long, he was treated with care and dignity throughout. I also valued the care that the staff gave to me and my family. They were extremely helpful in explaining everything to me when Dad became terminally ill and they were always there for me. I cannot speak highly enough of Grove Court. Everything was wonderful - the staff, rooms, food, activities, cleanliness, etc. all were top quality. Thank you to Grove Court for looking after my lovely, funny dad so well.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so very much for your kind review. It was an honour to care for your dad in his final months. The staff at Grove Court are an amazing bunch of people whom I feel blessed to manage and we are able to provide the outstanding level of care both clinically and holistically that our residents deserve.

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Review from E W (Day Care) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place great people with experience and good workers. Lots of help from everyone, and support in any situation. I’m glad I can work with the nice place and people, management is very helpful and understanding toward all of us.
Reply from anna boyes, Marketing Director at Grove Court

Thank you for kindly reviewing Grove Court, I am pleased to hear of your experience and the support you received.

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Review from P W (Respite Resident) published on 27 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a most enjoyable 2 weeks and hope to be back soon.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for your 5-star review! It was an absolute pleasure to have you staying with us and we can't wait for the next time!

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Review from F B (Respite Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was there for 2 weeks after a knee replacement. It's a lovely light and airy building, thoroughly clean and with beautiful grounds. But.... the best part is the staff, every one of them so friendly, helpful and caring. I would thoroughly recommend it.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for your lovely review.
It was a pleasure to offer your post-operative care and we hope to see you again soon.

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Review from Margaret F (Respite Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A stay of three weeks having booked for two but the benefits were so great I thought why not! A lot of online research was done by my family until Grove Court showed up. A personal visit by a daughter and friend confirmed the decision - this was the place for their elderly mother. How right they were.
Respite care at its best. Peace and friendship bordering on affection from top management down through all employees. All in lovely grounds bordering on beautiful countryside. Excellent choices on the menu with food served on to immaculate table linen. I shall certainly be back if unhappily the need arises - and who knows when age reaches out eventually.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for lovely review, it was an absolute pleasure to have you stay with us and we do hope to see you and your family again sometime soon.

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Review from Kathleen S (Respite Resident) published on 11 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Grove Court to anyone. It is situated in a lovely area with views over the fields to the river and with beautiful gardens. The staff are wonderful and caring, meals are appetising and always with a choice. I have already booked my next visit.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for your kind words. We are so glad you enjoyed your stay and we look forward to welcoming you back soon.

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Review from Emma D (Daughter of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found everyone at Grove Court to be very helpful and friendly. Following an operation, my mother needed respite care quickly and they were really efficient and helpful. It was such a great help. Whilst staying, my mother had a very restful time and was well cared for.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for taking time to leave this lovely review.
It was a pleasure to care for your mother recently and I am very glad she enjoyed her time with us.
Many thanks.

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Review from R Y (Daughter of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow - what an amazing care home! Every single member of staff is welcoming, polite, respectful, kind and compassionate. The home is spotlessly clean, the communal areas bright and welcoming and there is an overall feeling of happiness. My mother has struggled to accept her move into a care home but
the staff have tailored their care so she feels secure and, over time, is much more settled. The leadership team are exemplary and instils a first-class culture which transcends throughout Grove Court. My mother has received the most kindest and compassionate care which enables us, as a family, to have peace of mind which is priceless. There is a wide-ranging activities programme available. The food looks good and the team have actively sought out my mother's likes and dislikes and is very accommodating of her preferences. I could not leave a review without mentioning the amazing grounds and gardens - simply beautiful and very well maintained. I have no hesitation in recommending Grove Court.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your lovely review.
The team deserve the recognition for the amazing care we offer here at Grove Court. I am exceptionally proud to lead such an amazing team who genuinely cares and goes above and beyond.
Your mother is a pleasure to care for and we are delighted you chose us.
Many thanks for your ongoing support.

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Review from Sheila S (Wife of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was a resident in Grove Court for two years over which period he received excellent care and attention. I visited the home almost every day and always found it impeccably clean and tidy. The residents all seemed happy and content and I was made to feel one of the family. All staff very quickly
became aware of and greeted me by my name. The gardens are exceptionally well looked after and it was a pleasure to be able to push my husband around the grounds on a sunny day. My husband always praised the standards of catering and enjoyed being able to meet with other residents in the restaurant. I could not have chosen a nicer home for my husband to spend his final days.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your lovely review.
It was a pleasure to care for your husband in his final years and we do miss your daily visits very much.

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Review from L J (Power of Attorney of Resident) published on 21 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear friend of mine has just passed away in Grove Court having lived there for six and a half years.
The loving care she received throughout those years was exemplary and she considered Grove Court her home. The staff always made her visitors feel welcome and the building itself was always clean
and tidy, with lovely seasonal displays of flowers on the grounds.
As her dementia declined she still recognised and felt safe with the staff who looked after her and the staff encouraged her to do any activities that she could still manage. Whenever I visited she was comfortable, clean and had easy and prompt access to staff.
Her end-of-life wishes were taken into account and followed. The staff kept me informed and were supportive of me as well.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you so much for your touching review. The staff here pride themselves in exceptional person-centred care and your words reflect that this is what was delivered. It was an honour and privilege to care for your friend for her final years of life. She is hugely missed by us all.

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Review from Caroline M (Sister of Resident) published on 25 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grove Court has a wonderful, welcoming atmosphere. The cleanliness and standards of care are outstanding. During my sister's recent stay, the Grove Court team made my sister feel very cared for and special, and my sister has had a very memorable stay. I cannot fault any aspect of the care provided.
All meals and food are cooked on-site to a very high standard, and there is an amazing activity programme to suit all tastes. I cannot recommend Grove Court highly enough.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for the delightful review. We pride on self on outstanding care and exceptional food, so I'm delighted to read your comments that echo this perfectly.
It was a real delight to have your sister stay with us.

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Review from Robert D (Son of Resident) published on 21 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved to Grove Court in September 2020 and sadly passed away in November 2022, aged 94. He had decided he needed the facilities of a residential home having found it increasingly difficult to cope at home following a number of falls. Whilst the initial move was difficult due to the Covid regulations,
the staff at the home made the move a welcome one for him. The staff have been excellent, from reception through to the Care base team and we could not have wanted anything more for Dad. Catering was often described by Dad as Restaurant quality and he enjoyed the organised social events. Towards the end, the support, care and compassion given to Dad was outstanding. I have no hesitation in recommending Grove Court.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you so much for your kind review. It was an absolute honour to care for your father, he was a true gent and is greatly missed.
We are very blessed to have so many wonderful staff who take huge pride in their work making Grove Court such a special place to be.

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Review from Kerry B (Respite Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came from a knee replacement at the hospital after 2 days there. I needed a bit of a break before returning alone to my home. Wonderful help and I was up and walking with aids the next day. I stayed ten days here. Great place - food and staff. I made a good choice. Thank you.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your kind review. It was a pleasure to support you with your rehabilitation. We do hope to see you again soon as you made such good acquaintance's in your short stay.

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Review from Andrew B (Son of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so pleased that our friends recommended Grove Court. Our mother was understandably concerned about the move from her own flat to home but she very quickly found her feet. She found having like-minded people around stimulating as she had increasingly been on her own all day. She enjoys her garden
room and the ability to take walks on the grounds secure in the knowledge that, if she falls, she can call for help using the home key fob. The Grove Court team are wonderful. The gardens are an ever-changing delight, the catering wonderful and thoughtful, events and tours are frequent and fun and the medical team is caring and attentive. I cannot imagine a better place for her to be.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for the fabulous review, you have reflected Grove Court perfectly. Our amazing staff and stunning grounds sure are our USP. It is an absolute pleasure having your mother living with us and we can't wait for her input into our Norway-themed month.
Thank you for taking the time to complete the review.

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Review from Rosemary H (Daughter of Resident) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum lived at Grove Court for the last three years of her life. We wanted a nursing home where Mum would be happy and receive the best level of nursing care. Grove Court delivered on both fronts. Mum settled in very quickly, made lots of friends and was extremely happy. Nothing was too much trouble
and every member of staff was professional, helpful and very caring. I could see that Mum was in safe hands and was given the highest standards of care. The home has a very welcoming feel and the facilities and social activities, ranging from one-to-one sessions right up to outings, are amazing.
Even during the pandemic when we could not visit, we had regular e-mail updates. The high standard of care was maintained and the staff never tired of my daily phone calls to see how Mum was doing. The social events team arranged for us to see Mum on Skype calls twice a week which was fantastic.
I have no hesitation in recommending Grove Court as an outstanding home.
Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for your review. We are blessed with amazing staff who genuinely care and thrive on delivering the best care.
It was a pleasure to care for your mother in the final years of her life.
Thank you once again.

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Review from Daphne R (Respite Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay came up to my expectations of a week's holiday. I was able to see my daughter, son-in-law and grandson. Parties almost daily. Followed my daughter's programme so did not need to partake in activities, at home I do. I met other friends from Norfolk. A happy friendly place. I agree that anyone
sits anywhere for meals, but in my case, I would have liked a member of staff to find a place for me. Myself, staff and visitors could not turn on TV or off, it was not a case of batteries. The TV should be checked before a new person comes into a room. There was a blip one morning in my routine - I received an apology. The room was not cleaned every day.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your review.
I will be sure to take your comments on board to ensure future respite stays do not experience the same difficulties.
It was a pleasure to have you stay with us.

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Review from R R (Daughter of Resident) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Grove Court for a week. This enabled me to visit my family and see my new grandchild. My mother was apprehensive as it was to be her first time staying in a care home.
Her room and surroundings were clean, bright and comfortable. The support and care she received from the staff
was warm and caring which brought out Mum's personality.
Mum was pleased to return to her own bed after her week's stay but the most important thing to mention is Mum will happily stay again at Grove Court when the need arises. The week's stay has now removed the stress and anxiety that comes alongside the need for support for our elderly loved ones when we are unable to be there. Thank you to all at Grove Court.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your lovely review.
It was a pleasure to assist you in caring for your mother to give you the freedom to spend time with the new addition to the family.

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Review from Julie B (Friend of Resident) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear friend of mine initially went to Grove Court last year for respite care which was then extended and she ended up staying until she passed away last month aged nearly 94. The care she received at all times during her stay was superb and the staff went above and beyond to make her feel at home
and also to support her in her final hours. The location and grounds are beautiful, the food and menu choices excellent and everywhere is kept spotlessly clean. A variety of activities were always on offer and my friend particularly enjoyed an outing to Felixstowe and a trip around Woodbridge! I always received a warm welcome when visiting and communication was always excellent. I wouldn't hesitate to recommend Grove Court to anyone looking for a caring, supportive home from home.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your kind review. It means so much for our staff to get the recognition they deserve.


It was a pleasure to care for your dear friend, she was certainly a very special lady and very sadly missed by us all.


Many thanks once again.

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Review from Sarah D (Daughter of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father initially came to Grove Court Care Home for two weeks of respite following the sad death of his wife. Although initially reticent about using a care home, after four days, he made the decision to stay in the home permanently. He quickly found that the excellent staff, facilities and care made
him comfortable and welcome. He was also pleased to have a new social life, with staff providing social activities which he could join in with other residents, ensuring that he didn't have to spend his final year alone.
In short, Grove Court made every effort to make my father's stay pleasurable, even during Covid lockdown, with nothing ever being too much trouble to the care home and its staff.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you so much for your review. It is lovely for our wonderful staff to get the recognition they so thoroughly deserve.
Your father was a very special gent, and it was an honour to care for him.
Thank you.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Grove Court is calculated as follows: ( (474 Excellents x 5) + (35 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 517 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grove Court is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Kelly

Kelly Lockwood

Job Title: General Manager Joined: 2022

I have spent the last 10 years working in a care setting developing my knowledge and growing to love this profession, I have a true passion for delivering person-centred care to the highest standard. Well-being and enrichment are my focus here at Grove Court for both staff and residents.


My drive and dedication will enable us to continue delivering the best care for our residents along with maintaining independence, freedom of choice and having a jolly good time. For me, there is nothing more rewarding than a room full of smiling faces and the sound of laughter around our beautiful home. I feel very privileged to be given the opportunity to be the General Manager of Grove Court with an amazing team around me.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grove Court to verify any information. View our terms and conditions. Grove Court has an Enhanced Service - more info.