Grove Court, Woodbridge, Suffolk
Grove Court, Woodbridge, Suffolk
Grove Court, Woodbridge, Suffolk

Grove Court is located in scenic surroundings, not far from Woodbridge market town, where staff maintain an environment ideal for a relaxing lifestyle and the practice of effective care.

Consisting of three separate units allows carers to achieve a versatile range of care packages, with a great deal of freedom for residents in terms of their daily lifestyle, activities and communal areas.

The service is available to anyone who is a resident or national of Britain or Ireland, with no geographic or religious restrictions.

Group: Elizabeth Finn Homes Ltd

Person in charge: Helen Jones (Manager)

Local Authority / Social Services: Suffolk County Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age

Admission Information: For professional people of British/Irish nationality. Ages 60+.

Single Rooms: 60

Rooms with ensuite WC: 60

Weekly Charges Guide: Personal Care Single £905 – £1050 Nursing Care Single £1140 – £1300 (These prices are only a guideline, please contact Grove Court to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Grove Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Grove Court has a Review Score of 9.6 (9.560)

The Review Score of 9.6 (maximum of 10) for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Grove Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.81 for Grove Court is calculated as follows: ( (85 Excellents x 5) + (20 Goods x 4) ) ÷ 105 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Grove Court is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 9 Reviews ÷ 12 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Grove Court?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Grove Court

  • Resident / Service User
    5
  • Respite Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Son of Resident/Service User
    1

Exceptional care, comfort and attention. Good standard.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helen Jones, General Manager at Grove Court responded to this review on 31 Jan 2018:

I am so glad you had a restful stay at Grove Court and that you have continued to make a good recovery at home.

Very pleasant surroundings overlooking the River Deben.
Staff - no complaints, very kind and caring.
Food - excellent and a good choice.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Helen Jones, General Manager at Grove Court responded to this review on 31 Jan 2018:

We are so glad that you have settled and are happy here at Grove Court and look forward to sharing sunny days in the summerhouse!

My elderly cousin spent his last two years at Grove Court. He was a solitary man who did not socialise much but he was so well cared for and happy there. He told me that the staff were wonderful but the food only "quite good." He did not enter into activities - which was a pity but his choice.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Helen Jones, General Manager at Grove Court responded to this review on 25 Jan 2018:

We were so glad that your cousin settled at Grove Court and enjoyed his final years in comfort and dignity.

My recuperation has been greatly aided by the attentive, kind and complete care of the well trained and committed staff.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helen Jones, General Manager at Grove Court responded to this review on 01 Dec 2017:

We are so pleased to hear you enjoyed your stay at Grove Court and hope you are now fully recovered and enjoying life at home.

Situated in charming rural surroundings yet within a mile of Woodbridge town centre. Gove Court provides excellent accommodation, caring staff and a superb menu.
It is well managed and supervised throughout each the day. I couldn't fault it.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Helen Jones, General Manager at Grove Court responded to this review on 14 Sep 2017:

We are so glad you enjoyed your stay with us and hope you are continuing to recover well at home.

I have spent 10 days respite care after foot surgery.

I received excellent care and attention to my needs which were uncertain when I arrived, two hours after surgery.

I have had a complete rest, well-aired room, which I needed. Views of flowers and balcony from my bed, recliner chair was provided to keep my foot elevated, I was only able to put foot to ground five minutes in the hour.

I enjoyed physio-jerks and yoga-jerks during my short stay and I was very happy.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Helen Jones, General Manager at Grove Court responded to this review on 11 Sep 2017:

We are so pleased you enjoyed your stay with us and hope you continue to make a swift recovery from your surgery.

This is an excellent care home. The management and staff are welcoming, kind, attentive, caring and go that extra mile for the residents. The bedrooms are well-sized airy and have views over the gardens and towards the river. The nursing care is superb. Meals are prepared and cooked with care. If I was old enough and required a care home, I'd pick Grove Court!

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Helen Jones, General Manager at Grove Court responded to this review on 11 Sep 2017:

Thank you for your review, it was our pleasure and privilege to care for you Mother at Grove Court.

I came for convalescence following surgery. It enabled me to regain strength and confidence ready to go home and look after myself. The staff were cheerful and willing - nothing seemed too much trouble for them - bells were answered quickly. Nights were quiet so I was able to sleep.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent accommodation, facilities, set in well-maintained gardens with lots of flowers. Staff are very attentive, caring and quick to address any request for help, day or night. Meals are well cooked, attentively presented and with a balanced daily menu.
Social activities programme. Strikes a nice balance with a variety of music, art, films, flower arranging, scrabble and coffee mornings.

How likely would you be to recommend Grove Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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