Grove Court

Beech Way, Woodbridge IP12 4BW
Review Us
9.9 90 Reviews
  • Grove Court, Woodbridge
Grove Court is a vibrant care home in the heart of Woodbridge, offering residential, nursing and palliative care as well as respite and short stay options, in a setting that feels like family. With 60 beautifully furnished rooms, the home radiates warmth, love, and community. Social interaction thrives here, with an array of activities that bring residents together, from lively coffee mornings and gardening clubs to creative art sessions and intergenerational programmes. Every day is filled with opportunities for connection, joy, and laughter. Grove Court’s staff are passionate about fostering a loving atmosphere, ensuring every resident feels cherished. Dining is a delight, with an emphasis on fresh, seasonal ingredients served in a sociable setting that enhances the home’s welcoming vibe. Grove Court truly embodies the spirit of a caring and connected community.

Everyone is welcome at Grove Court, please do get in touch or visit to meet the team.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 61 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750

Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment.

These prices are only a guideline, please contact Grove Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kelly Lockwood (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (61)

Grove Court Reviews (90)

9.9

Grove Court has a Review Score of 9.9 (9.901) out of 10, based on 44 reviews in the last 2 years.
Over all time Grove Court has 90 reviews.

Overall Experience
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Date Published
  • 90
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Reviewer Connection to Grove Court
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Total of 90, showing 61-80
Review from David H (Son of Resident) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received excellent care throughout his time as a resident of Grove Court. The staff were at all times caring, attentive and professional and always went the extra mile to help him. They maintained these standards throughout the pandemic and rose admirably to the challenges it presented. They
did all they could to make Grove Court a home from home for my father, including by encouraging him to participate in thoughtful and well-planned social activities and events such as the recent, excellent Jubilee party. All in all my family and I are very glad that my father was able to move to Grove Court once he could no longer remain in his own home.
Reply from Kelly Lockwood, Administrator at Grove Court

It has been our pleasure and privilege to care for your father and get to know you and the family so well. You have always been so supportive of our wonderful team here at Grove Court. Your father was a true gentleman and he is sadly missed by us all. Thank you.

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Review from Susan C (Resident) published on 25 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grove Court is outstanding in every way. The building and surrounding gardens are spacious and beautiful. Above all, the members of staff are amazing. Always helpful, caring and efficient. We are very fortunate to have this special facility.
Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your kind words. We pride ourselves on providing the best care in our beautiful surroundings.

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Review from Thirza R (Daughter of Resident) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I chose Grove Court for my mother, aged 90, when she decided in May that she was ready for a care home as I was aware of its excellent reputation - only the best is good enough for my precious mother. She has settled, made friends, joins in and just last week told me she now sees it as home. The home
is kept to a very high standard and is a pleasure to visit. The staff throughout are caring, respectful, kind and attentive to needs. I cannot speak highly enough of everyone who makes this a true home from home. The gardens and grounds are also outstanding.
Reply from Helen Jones, General Manager Grove Court at Grove Court

I am so glad that your mum has settled into her new home and that you are enjoying quality time with her when you visit. I know what a big decision it was to move from her lovely little home so I am so pleased she sees Grove Court as home and has made new friendships too.

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Review from Anthony F (Resident) published on 19 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, a beautiful building with lovely views over the river and countryside. Always helpful with very polite staff.
Reply from Helen Jones, General Manager Grove Court at Grove Court

Thank you so much for your review, it's lovely to see you enjoying a relaxed and comfortable lifestyle here at Grove Court.

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Review from David H (Son of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't think it would be possible to give this care home a better review. The place has a really good feel from the moment you walk through the front door. Staff are always helpful and welcoming. They make a special effort to attend to the residents and their relatives' individual needs with particular
attention to detail. They have made every possible effort to keep our family connected during the pandemic with regular Zoom meetings each week requiring a member of staff to assist my mother with the technology - an absolute 'godsend'.
Reply from Helen Jones, General Manager Grove Court at Grove Court

It has been our pleasure and privilege to care for your parents and get to know you and the family so well. This year has been a massive team effort and families are very much part of that and using new technologies and other ways of keeping in touch have been so key to making sure residents stay connected to family. Its been a learning curve for us all!

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Review from Steve H (Son of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been a resident of Grove Court for more than a year now, having reached the point where he could no longer safely live alone after a number of years of carers going into his own house. It was a difficult decision all round, but the right one, and we count ourselves extremely fortunate that he
was able to find a room in such a superb facility. The whole team have been absolutely excellent from the very first day and especially so during the current pandemic. I can't praise them highly enough for their friendly, professional, caring approach. Thank you, everyone at Grove Court.
Reply from Helen Jones, General Manager Grove Court at Grove Court

Having known your dad for several years when he was living at home I know what a big decision it was to move into residential care. I am so glad he has found Grove Court a comfortable and caring home where he can still exercise his independence with the benefit of the 24-hour support from a team who know him well.

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Review from Madeleine A (Daughter of Resident) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Grove Court three years ago aged 95. She is now very frail and on end of life care. The home is well managed, and communication between them and me has been good. The care has been very thorough, and with great respect shown to the resident’s individual needs and wishes. Since my
mother has been very frail, I’ve seen staff being loving to her, which is a comfort to both of us. They have also been sensitive to me.
Reply from Helen Jones, General Manager Grove Court at Grove Court

Thank you for your kind words. I'm glad you feel supported through what has been the most difficult time. Working as a team our continued goal is to make your mother feel comfortable and respected for the remainder of her life.

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Review from Sophie C (Daughter of Resident) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The genuine loving care given to my parents and our family has been very special and has made a huge positive difference in difficult times. Thankful prayers for this dedicated team of hard workers, the clinical staff, the cleaners, the administrators, the maintenance team, hope I haven't left anyone
out! Thank you!
Reply from Helen Jones, General Manager Grove Court at Grove Court

I'm so glad we have been able to help you through what I know is a very difficult time. Your good wishes for all of us are much appreciated.

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Review from Peter M (Son of Resident) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been resident at Grove Court since September 2019, having managed to live alone with some limited care until the age of 97. After a serious illness and two major operations, Mum needed to move to a care home near our family home. We knew Grove Court well already as my mother-in-Law had lived
there happily for the last 2 1/2 years of her life. From the moment that the manager met my mum for an assessment in the hospital, the care shown for my mum at every stage has been amazing. Mum has regained weight, eats well and feels very comfortable at Grove Court. She and we think very, very highly of the manager and her entire team and the provision for residents from medical supervision, through food, cleaning, hygiene, events and entertainment is of the highest order. At all levels, the Grove Court team has handled the huge challenges presented the pandemic extraordinarily well. I fully and wholeheartedly recommend Grove Court.
Reply from Helen Jones, General Manager Grove Court at Grove Court

I am so glad that your mum settled into life at Grove Court so well. It is our pleasure and privilege to care for her and I am very grateful for the support you have given all the team during this most challenging of years. It's about teamwork and families are a big part of the team at Grove Court!

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Review from Michael B (Son of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Grove Court for a number of years and has always said that moving in, from living on her own, was the best decision she has made in her life. She is looked after so well by all the friendly professional staff. The exceptional level of care has been amplified through this awful
Coronavirus pandemic which Grove Court has handled magnificently. I cannot praise all the staff highly enough.
It is in tough exceptional circumstances that the best flourish. It is so reassuring to not have to worry about how my mother is coping and this down to the management and staff of Grove Court.
Thanks to all of them.
Reply from Helen Jones, General Manager Grove Court at Grove Court

Thank you so much for your support. Our stable staff group means they know our residents needs and preferences really well and that has made adapting things to be safer easier than they could have been. We have worked as a team and families are very much part of the Gove Court Team!

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Review from Annie A (Daughter of Resident) published on 29 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The standard of care at Grove Court are second to none and the manager and her entire staff have done an amazing job during this pandemic. It has not been easy I’m sure, but everything has been done to keep residents and staff as safe as possible. I can not recommend the home highly enough.
Reply from Helen Jones, General Manager Grove Court at Grove Court

The support of our wonderful families has been key through this challenging time as we strive to keep everyone safe and happy at Grove Court....it's a massive team effort and everyone is part of that as we get used to 'the new normal'.

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Review from Richard B (Son of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak too highly of the considerate, kind and professional attention that my mother has enjoyed during her time at Grove Court. All of the team from the general manager to all of the nursing, catering, cleaning and facilities staff have demonstrated kindness and courtesy and shown respect for
my mother's dignity as well as her medical and personal needs. The facilities, grounds, rooms, lounges and dining areas are impeccable and of 5-star hotel standard and the food is so good that we have dined here ourselves several times.
Mum has been able to personalise her room with her own furniture, pictures and television.
The staff are always considerate, cheerful and bright and have time to care as well as to chat and engage with mum. Hygiene and cleanliness are faultless. The nursing team always have time to discuss mum's medical care regime with the family and are more than happy to do so.
When specialist care or equipment has been required, it has appeared quickly and without fuss. The location is ideal, with lovely views and lots of interest in the grounds and gardens. I give Grove Court the highest possible recommendation.
Reply from Helen Jones, General Manager Grove Court at Grove Court

The team at Grove Court are so pleased that your Mum and the family feel cared for and supported. To see her so happily settled and enjoying her garden room and bird feeder visitors is a pleasure to us all.

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Review from P P (Respite Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was only in Grove Court for a two-week break from the 15th of October and did not need any care. However, I dod stay in Grove Court two years ago after being ill with pneumonia and found the care/staff excellent. I was in there for a month at that time.
Reply from Helen Jones, General Manager Grove Court at Grove Court

We were pleased to welcome you back to Grove Court and very glad you found your stay enjoyable and relaxed, always here to support you in the future.

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Review from Sally H (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent 7 months at Grove Court before sadly passing away. She needed a lot of nursing care which she got and was well looked after. The staff here who looked after mum were extremely caring and did their job well and had mums best interests at heart. It gave me peace of mind to know that she
was being well looked after.
Reply from Helen Jones, General Manager Grove Court at Grove Court

It was a pleasure and a privilege to care for your mother in the final months of her life. We really enjoyed getting to know her and the great character she was; she will be missed. I wish you and your husband well.

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Review from Frances H (Daughter of Resident) published on 22 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My darling mother, who had advanced cancer, spent the last five months of her life at Grove Court, following three months in another local care home. I cannot praise the staff at Grove Court enough for her care, particularly at the end of her life when she required a lot of professional nursing. If
it was possible I would rate Grove Court as 'Exceptional' and 'Exemplary' and give it 10/10 for all relevant criteria.
Reply from Helen Jones, General Manager Grove Court at Grove Court

It was our pleasure and privilege to care for your mother in the final months of her life; she was a charming and graceful lady and this shone through to the end. All the very best to your family.

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Review from S D (Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness of staff during my 2-week post-operative care was wonderful. Nothing was too much trouble, despite the heat!! The meals were delicious and the grounds beautiful. Part of me wants to go home but another part wants to stay!!
Reply from Helen Jones, General Manager Grove Court at Grove Court

I am so pleased you enjoyed your stay with us and hope you continue to make a good recovery from your surgery.

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Review from Malcolm K (Son of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, aged 102, was at Grove Court Woodbridge for just over 3 weeks at the end of her life. She had a lovely room, overlooking a quiet courtyard and the care and attention she received from all members of staff was exemplary. It was a great relief to the family to know that she was in such good
hands.
Reply from Helen Jones, General Manager Grove Court at Grove Court

It was our privilege to care for your mother at the end of what had been a most remarkable and well-lived life. I have passed your kind comments onto the team who I know will appreciate them. With very best wishes, Helen.

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Review from S B (Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into Grove Court in June 2013. I didn't bother to visit other care homes in the Woodbridge area as having lived in the town for 40 odd years and having heard good reports of Grove Court it seemed the obvious choice for me.


I am still only 79 years old, which is young considering the wonderful

age of some of the residents, but I have both MS and Parkinson's disease and needed full-time care. The care and support I have received have been very good. The staff are attentive and generally bright and cheerful and some will go the extra mile in helping when needed.


Grove Court is an enjoyable home from home. The ability to bring one's own possessions to make your room welcoming is very important and much appreciated by me.

Reply from Helen Jones, General Manager at Grove Court

Thank you for your review. I am very pleased that you feel happy and well-supported living at Grove Court; it is our pleasure to care for you and make you feel at home!

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Review from Carol C (Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Grove Court for 6 years and have been very well looked after by nurses and carers, chiropodist, hairdresser, opticians and all who visit my room. I have an electric wheelchair and take myself to lunch in the dining room, and a variety of talks, music and films in various lounges, and
around the beautifully kept gardens. My room is attractive and I have pictures and photos which remind me of my home and it is well cleaned by cleaning staff.
Reply from Helen Jones, General Manager at Grove Court

Thank you for your review; I am pleased that you enjoy living at Grove Court and are happy to recommend Grove Court to prospective residents.

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Review from Jane S (Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home. It has excellent facilities, with nice large rooms overlooking the well-kept gardens. The care given by both the nurses and carers are excellent. The meals are varied and well balanced and there is no problem with requesting food which is not on the menu.
Reply from Helen Jones, General Manager at Grove Court

Thank you for your review. I am so pleased that you feel settled and well cared for here and that you are happy to recommend Grove Court as a place to live.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Grove Court is calculated as follows: ( (474 Excellents x 5) + (35 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 517 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grove Court is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Kelly

Kelly Lockwood

Job Title: General Manager Joined: 2022

I have spent the last 10 years working in a care setting developing my knowledge and growing to love this profession, I have a true passion for delivering person-centred care to the highest standard. Well-being and enrichment are my focus here at Grove Court for both staff and residents.


My drive and dedication will enable us to continue delivering the best care for our residents along with maintaining independence, freedom of choice and having a jolly good time. For me, there is nothing more rewarding than a room full of smiling faces and the sound of laughter around our beautiful home. I feel very privileged to be given the opportunity to be the General Manager of Grove Court with an amazing team around me.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grove Court to verify any information. View our terms and conditions. Grove Court has an Enhanced Service - more info.