Grove Court

Beech Way, Woodbridge IP12 4BW
Review Us
9.9 90 Reviews
  • Grove Court, Woodbridge
Grove Court is a vibrant care home in the heart of Woodbridge, offering residential, nursing and palliative care as well as respite and short stay options, in a setting that feels like family. With 60 beautifully furnished rooms, the home radiates warmth, love, and community. Social interaction thrives here, with an array of activities that bring residents together, from lively coffee mornings and gardening clubs to creative art sessions and intergenerational programmes. Every day is filled with opportunities for connection, joy, and laughter. Grove Court’s staff are passionate about fostering a loving atmosphere, ensuring every resident feels cherished. Dining is a delight, with an emphasis on fresh, seasonal ingredients served in a sociable setting that enhances the home’s welcoming vibe. Grove Court truly embodies the spirit of a caring and connected community.

Everyone is welcome at Grove Court, please do get in touch or visit to meet the team.
Show Grove Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 61 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750

Fee rates are dependent upon the type of stay . Level of care is determined by a full pre admission assessment.

These prices are only a guideline, please contact Grove Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kelly Lockwood (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (61)
  • Single Rooms with Ensuite Wet Room (61)

Grove Court Reviews (90)

9.9

Grove Court has a Review Score of 9.9 (9.901) out of 10, based on 44 reviews in the last 2 years.
Over all time Grove Court has 90 reviews.

Overall Experience
  • 86
  • 3
  • 1
  • 0
  • 0
Date Published
  • 90
  • 10
  • 20
  • 44
  • 46
Reviewer Connection to Grove Court
  • 30
  • 16
  • 16
  • 11
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 81-90
Review from Carol S (Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nurses and carers are excellent, friendly and very helpful.


Food good in the dining room but not so good on a tray in rooms. Suppers are very bad - dried up lumps in the microwave. Stodge at 5.30 and nothing till 9 am.


Difficult to coordinate pills as stipulated by doctors with food in mornings

if on end of the line.


Not enough fruit and salad.

Reply from Helen Jones, General Manager at Grove Court

Thank you for your review. I am sorry that the room service meals did not meet your expectations. This is a matter I am reviewing with the catering team. I am pleased that you found the care and support you received of a high standard and hope that you have continued to recover on your return home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lily B (Resident) assisted by family/friend published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant surroundings overlooking the River Deben.
Staff - no complaints, very kind and caring.
Food - excellent and a good choice.
Reply from Helen Jones, General Manager at Grove Court

We are so glad that you have settled and are happy here at Grove Court and look forward to sharing sunny days in the summerhouse!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Una M (Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional care, comfort and attention. Good standard.
Reply from Helen Jones, General Manager at Grove Court

I am so glad you had a restful stay at Grove Court and that you have continued to make a good recovery at home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C C (Cousin of Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly cousin spent his last two years at Grove Court. He was a solitary man who did not socialise much but he was so well cared for and happy there. He told me that the staff were wonderful but the food only "quite good." He did not enter into activities - which was a pity but his choice.
Reply from Helen Jones, General Manager at Grove Court

We were so glad that your cousin settled at Grove Court and enjoyed his final years in comfort and dignity.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosario Z (Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My recuperation has been greatly aided by the attentive, kind and complete care of the well trained and committed staff.
Reply from Helen Jones, General Manager at Grove Court

We are so pleased to hear you enjoyed your stay at Grove Court and hope you are now fully recovered and enjoying life at home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D M (Resident) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Situated in charming rural surroundings yet within a mile of Woodbridge town centre. Gove Court provides excellent accommodation, caring staff and a superb menu.
It is well managed and supervised throughout each the day. I couldn't fault it.
Reply from Helen Jones, General Manager at Grove Court

We are so glad you enjoyed your stay with us and hope you are continuing to recover well at home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D M E (Respite Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent 10 days respite care after foot surgery.


I received excellent care and attention to my needs which were uncertain when I arrived, two hours after surgery.


I have had a complete rest, well-aired room, which I needed. Views of flowers and balcony from my bed, recliner chair was provided

to keep my foot elevated, I was only able to put foot to ground five minutes in the hour.


I enjoyed physio-jerks and yoga-jerks during my short stay and I was very happy.

Reply from Helen Jones, General Manager at Grove Court

We are so pleased you enjoyed your stay with us and hope you continue to make a swift recovery from your surgery.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Greg S (Son of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home. The management and staff are welcoming, kind, attentive, caring and go that extra mile for the residents. The bedrooms are well-sized airy and have views over the gardens and towards the river. The nursing care is superb. Meals are prepared and cooked with care. If I
was old enough and required a care home, I'd pick Grove Court!
Reply from Helen Jones, General Manager at Grove Court

Thank you for your review, it was our pleasure and privilege to care for you Mother at Grove Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jenny B (Respite Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came for convalescence following surgery. It enabled me to regain strength and confidence ready to go home and look after myself. The staff were cheerful and willing - nothing seemed too much trouble for them - bells were answered quickly. Nights were quiet so I was able to sleep.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C J (Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent accommodation, facilities, set in well-maintained gardens with lots of flowers. Staff are very attentive, caring and quick to address any request for help, day or night. Meals are well cooked, attentively presented and with a balanced daily menu.
Social activities programme. Strikes a nice
balance with a variety of music, art, films, flower arranging, scrabble and coffee mornings.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Grove Court is calculated as follows: ( (474 Excellents x 5) + (35 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 517 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grove Court is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Kelly

Kelly Lockwood

Job Title: General Manager Joined: 2022

I have spent the last 10 years working in a care setting developing my knowledge and growing to love this profession, I have a true passion for delivering person-centred care to the highest standard. Well-being and enrichment are my focus here at Grove Court for both staff and residents.


My drive and dedication will enable us to continue delivering the best care for our residents along with maintaining independence, freedom of choice and having a jolly good time. For me, there is nothing more rewarding than a room full of smiling faces and the sound of laughter around our beautiful home. I feel very privileged to be given the opportunity to be the General Manager of Grove Court with an amazing team around me.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grove Court to verify any information. View our terms and conditions. Grove Court has an Enhanced Service - more info.