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Barchester Oulton Park Care Home

Union Lane, Oulton Broad, Lowestoft, Suffolk NR32 3AX
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The team is also welcoming to relatives and are always happy to listen to and address any concernsD H(Niece of Resident/Service User)
Barchester Oulton Park Care Home, Lowestoft
This is a lovely care home and the staff are very caring.J W(Partner of Resident/Service User)
Barchester Oulton Park Care Home, Lowestoft
My uncle is exceptionally well cared for and I would not hesitate in recommending Oulton ParkChristine A(Niece of Resident/Service User)
Barchester Oulton Park Care Home, Lowestoft

Oulton Park in Lowestoft provides person-centred care for older people in need of 24-hour Nursing Care and Dementia-led Nursing Care. Oulton Park also offers pre-bookable respite stays too.

The committed team at Oulton Park prides itself on ensuring that each resident receives tailored care which is regularly reviewed and adapted as an individual’s care needs change.

All staff are carefully chosen and extensively qualified to maintain the highest standards of Nursing Care....  

Care Provided by Barchester Oulton Park Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Oulton Park Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Cheryl Mortimer(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2004
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Please feel free to visit Oulton Park at any time - the door is always open!

Parking

  • Standard parking spaces and Disabled spaces are widely available at the home.

Barchester Oulton Park Care Home Reviews (136)

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9.8

Barchester Oulton Park Care Home has a Review Score of 9.8 (9.770) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Oulton Park Care Home has 136 reviews.

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Showing 136 reviews matching selected criteria
Review from Gina C (Daughter-in-law of Resident) published on 30 March 2017 Submitted via Postal Card
Overall Experience
A fantastic care home.
Staff all one hundred percent.

Always clean and helpful.

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Review from John S (Husband of Resident) published on 22 March 2017 Submitted via Postal Card
Overall Experience
My wife has only been in this care home for four weeks, she has settled in very well due to the good care she is getting from all the carers and staff. She has started to eat a lot better as the food is excellent and presented well on the plate.

I'd like to thank all the people at the care home for all they have done through this difficult time.

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Review from Anne S (Sister of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience
The care my sister has received in the month that she has been here has been excellent.
She has been treated wth the utmost care and kindness with great compassion.
The atmosphere in the home is always welcoming and calm.

Congratulations to all concerned.

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Review from Margaret C (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience
I am speaking on behalf of my brother, myself and our family. My mum has a severe stroke in November 2016 and after being in the hospital for 6 weeks was transferred to Oulton Park. She required nursing care and she is now bedridden.
We found this care home extremely good from day one, the care and nursing staff are helpful, kind and looking after mum very well. Her room is cosy and she has a lot of her own belongings here.
The food is good and we like the fact you can take meals with your loved one.

The communal areas are very pleasant and we try to join in activities when possible. All in all, it is a great comfort to us that our beloved mum is so well cared for.

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Review from Joanne P (Granddaughter of Resident) published on 22 November 2016 Submitted via Postal Card
Overall Experience

I would like to say how lovely the head of memory lane is, always happy to help. Always phones if she feels we had to know anything about our loved one and always gives you time if on duty to go over the care plan paperwork. I can't thank her for the care she gives my grandmother.

Reply from Sarah Wright, General Manager at Barchester Oulton Park Care Home

Thank you so much for your lovely feedback it was a pleasure having your grandmother stay with us and I have passed on your feedback to the Head of memory lane and the team. Many Thanks.

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Review from Charles H (Resident / Service User) published on 22 November 2016 Submitted via Postal Card
Overall Experience

Oulton Park, in my opinion, is way on top of my list. Over the last 12 months, I've visited about six care homes and the staff, quality of care, attitudes of the staff, accommodation and food are to me, top quality. I have quoted this before but I see everyone (including management) as my friends and my family and I will remember them forever.

Reply from Sarah Wright, General Manager at Barchester Oulton Park Care Home

Thank you so much for your lovely feedback and wonderful to have you stay with us and your feedback is very much appreciated and I shall pass this on to the rest of the team. See you soon.

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Review from Alexander R (Resident / Service User) published on 28 September 2016 Submitted via Postal Card
Overall Experience

As soon as I arrived, I was greeted in a friendly manner as well as professionally I was shown a very nice room. I felt very comfortable and at home straight away. The attitude of the staff made me feel at home and like friends, as being here cared for me. I didn't want to come here in the first place but now I am a bit sorry to leave after one week and wish I had been booked in for two weeks instead, notwithstanding I will still be pleased to go home to my wife. I have enjoyed the food but would have liked a few lamb steaks. (my favourite meat) I hope to be able to return for further respite.

Reply from Sarah Wright, General Manager at Barchester Oulton Park Care Home

We are pleased you enjoyed your stay with us at Oulton Park and we look forward to welcoming you again in the future.

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Review from Colin B (Son of Resident) published on 28 April 2016 Submitted via Website
Overall Experience

My mum had a stroke in late December 2015. After two months in hospital she moved to Oulton Park. We were initially worried about the move and the change in surroundings. However my mum was quickly made welcome and was very happy at the home. The staff were very caring and attentive. I was impressed with the activities arranged for the residents.

Mums room was pleasant with a view of the garden area.

Sadly my mum had a second stroke in early April and passed away after two weeks. This was a very stressful time and the home's care team were very helpful, caring and attentive during this time. They also worked very well with the hospital and GP practice to make sure mum was as comfortable as possible.

When my mum passed away the care team were also on hand to support the family at the home.

Overall my mum spent two months at Oulton Park and her stay was a happy one. I cant fault the staff and strongly recommend this home.

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Review from Sheila (Resident / Service User) published on 12 February 2016 Submitted via Postal Card
Overall Experience

In patient following major operation. The accommodation, both bedroom and general rooms, are clean, comfortable and very well appointed and visitors are made very welcome. Menus are varied with many alternatives available. The staff are efficient, friendly and caring.

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Review from W R (Daughter of Resident) published on 15 January 2016 Submitted via Postal Card
Overall Experience
I am very pleased with my dad's care at this home. It is very welcoming and lots of activities. In my experience (of other homes) this is the best.

We attended the mock Christmas meal. Which is a great idea. It was very professional and made to feel like a special occasion. The staff were superb!

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Review from Mr F (Son-in-law of Resident) published on 23 December 2015 Submitted via Postal Card
Overall Experience

The home itself is clean and has a pleasant feel about it. The staff are extremely friendly and interact well with the family member who is living at the home. The food is excellent, both in terms of preparation and variety.

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Review from Dorothy S (Wife of Resident) published on 4 November 2015 Submitted via Postal Card
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The home looked after my husband really well and when I picked him up after the 2 days and 2 nights, he looked well and cared for. No distress at all.

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Review from Joseph B (Husband of Resident) published on 29 October 2015 Submitted via Postal Card
Overall Experience

Because of the neglect to my wife in another care home she returned home unable to ever walk again. I cared for her for fourteen months. Her condition gradually became worse and I had to consider a nursing home. On the advice of several people and Oulton Park was recommended. This was the best advice ever given to me as we found it an absolutely wonderful home. The staff are the most caring, friendly and experienced we have ever known. They do their utmost to treat each individual so all receive personal care.

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Review from Lee T (Grandson of Resident) published on 16 September 2015 Submitted via Postal Card
Overall Experience

I would like to praise the outstanding and excellent care that my nan receives from this care home. It is run supremely well and the staff are very welcoming, they work extremely hard and should be praised for the job they do. Furthermore the home is very clean and the hygiene is to an exemplary standard. In addition to this, I have been very impressed with the food and facilities. The choice and selection is that of a 5 star hotel. I would strongly recommend the home to anyone.

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Review from Alfred R (Daughter of Resident) published on 25 August 2015 Submitted via Postal Card
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Very satisfied treated very well. June admission not well grateful thanks to the manager and another member of staff both very helpful in taking dad in all staff brilliant.

August admission respite while I was on holiday looked after very well.

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Review from Kole F (Daughter of Resident) published on 7 August 2015 Submitted via Postal Card
Overall Experience

I was immediately impressed with the home itself, light, airy, beautifully furnished, clean, carpeted and very professional in a way that didn't compromise home comfort. We knew mummy would like it, despite her situation. I was similarly impressed with all the staff and carers. Mummy was only with them a short time but they all wanted to understand her likes and dislikes to make her comfortable and were genuinely loving and caring towards her. The food is great. The gardens are beautiful. The standard of medical care and emotional care are very good. I am desperately sad to have lost my mummy but am happy that she spent her last days at Oulton Park.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 March 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 13 Jan 2026

    At Oulton Park we support and encourage our residents to continue doing the things they love whilst also making new friends and exploring new adventures. Our Residents enjoyed a Christmas...

  • 13 Jan 2026

    At Oulton Park we love hosting events that we can open up to our relatives, friends and the wider community. Life at *Care home* is about being part of the...

  • 18 Jul 2025

    ?? Barchester Care Awards – Divisional Winner ?? And our winner is… Gemma Hatton crowned Home Administrator of the year for the Central Division Next stop…the nationals! Over 5,250 incredibly...

Upcoming Events

There are no upcoming events for Barchester Oulton Park Care Home.

Awards / Recognitions (19)

Accreditations

There are no accreditations posted yet for Barchester Oulton Park Care Home.

Meet the Team (7)

Gemma Hatton
Gemma HattonJob Title:AdministratorJoined: 2007

Hello, my name is Gemma and I am the Administrator here at Oulton Park.

I joined Barchester Healthcare in 2007 and the team at Oulton Park really has become like a second family to me.

I am often the first port of call for our residents, their families, and home visitors and I am here to assist with any contractual questions that you may have whilst also ensuring that our residents and their families are fully supported by our home.

I have always enjoyed working closely with people and especially meeting residents, their families and friends. If there is anything that I can do to help - please do not hesitate to ask and I look forward to welcoming you at Oulton Park very soon.

Nathan Kidd
Nathan KiddJob Title:Head of MaintenanceJoined: 2007

Hello, my name is Nathan and I am the Head of Maintenance here at Oulton Park.

I have been with Barchester for 15 years now and have worked across many Barchester homes in the region.

Helping to make our home inviting, comfortable and safe for our residents, relatives, visitors and colleagues is absolutely paramount to me. Whilst at the same time maintaining the highest standards in everything that we do for those that have chosen to make Oulton Park their home.

Angela Williams
Angela WilliamsJob Title:Care PractitionerJoined: 2007

Hi, I'm Angela and I have worked with Barchester since 2007. I enjoy spending time with the residents and delivering the highest care they deserve.

Beverley Hartigan
Beverley HartiganJob Title:Team LeaderJoined: 2012

Hi, I'm Bev. I have worked at Oulton for 13 years and o absolutely love my job and spending time with the residents.

Ann Meen
Ann MeenJob Title:Team LeaderJoined: 2013

Hi I'm Ann, but most know me as Annie. I am a team leader at Oulton park care centre. I have been with Oulton park for over 10 years and I love my job.

Robert Cable
Robert CableJob Title:2nd ChefJoined: 2022

Hi, I'm Bobby. I have worked at Oulton Park for 18 months. I had a great time with the residents and the staff. I am really passionate about cooking and delivering high-quality meals.

Amy Marshall
Amy MarshallJob Title:HairdresserJoined: 2010

Hello, my name is Amy and I am the Hairdresser here at Oulton Park.

I am available in the Salon every week to ensure the residents are looking they're very best and I always try to be available for special occasions too.

It is always so lovely to chat with the residents and find out the latest news about what they have been doing and all their fantastic stories too about their interesting lives.

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