Rendlesham Care Centre

1a Suffolk Drive, Rendlesham, Woodbridge IP12 2TP
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9.6 78 Reviews
  • Rendlesham Care Centre, Woodbridge
The home is situated on the outskirts of the village by Rendlesham Forest and comprises three self-contained communities in one location. There is a warm family atmosphere, with highly trained staff available to get to know residents individually and offer the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home is ideally equipped to provide residential support for elderly people living with different types of dementia, including Alzheimer’s disease, vascular dementia and Korsacoff’s syndrome.

A real highlight of the home is its ‘forget me not’ garden, specially designed to provide a safe and stimulating environment for elderly residents living with a form of dementia.
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Care Provided by Rendlesham Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

These prices are only a guideline, please contact Rendlesham Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Yvonne Allison (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Rendlesham Care Centre Reviews (78)

9.6

Rendlesham Care Centre has a Review Score of 9.6 (9.554) out of 10, based on 13 reviews in the last 2 years.
Over all time Rendlesham Care Centre has 78 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rendlesham Care Centre
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Total of 78, showing 41-60
Review from S M (Son of Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we were at our lowest and my dear mum was at her most troubled and then she moved to Rendlesham! She was treated with respect and dignity, our family views were supported too. A lovely environment with caring and professional staff. My mum received the very best of everything. What more
can a family wish for? We shall be eternally grateful!
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Review from C H (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was cared for by the team at Rendlesham Care Centre as if she was a member of their own family. They were very understanding even when presented with challenging behaviour. Her care plan and needs were adapted as her dementia progressed so that she remained as comfortable and as safe as possible.
We thank them for their understanding and compassion in difficult circumstances. Superb care home.
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Review from B G (Friend of Resident) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall cleanliness poor - particularly the unit kitchen.
Staff don't appear to understand dignity and privacy e.g. leaving a resident to go to the toilet without staying and talking over item.
Toilet rolls x 2 in the bedroom - not necessary.
Witnessed a resident left unattended for a long time.
Slow
response to the call bell - left out of reach.
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Review from D W (Wife of Resident) published on 15 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was cared for at Rendlesham for a very short period. My family and I were overwhelmed at the love and care shown to my husband during this period and cannot thank all the staff highly enough. We did so appreciate their kindness to us during this difficult time.
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Review from Noreen B (Wife of Resident) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exemplary.
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Review from Gary B (Son of Resident) published on 15 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's stay started in June 2018. He was suffering with dementia. Throughout his stay, he was treated with compassion and sensitivity by all staff, especially the carers. My father passed away on 8th February with carers by his side. What wonderful people.
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Review from John F (Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I very much enjoyed my stay at Rendlesham Care Centre I have never come across such a splendid group of staff members. They are all dedicated, professional, kind and go that extra yard that makes all the difference. The management are excellent being attentive and always available to sort out any small
problems. Thank you all for your dedication, courtesy and care.
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Review from A C (Husband of Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Carers are kind and caring but usually short staffed. Accommodation is adequate but tired. Nursing staff are generally good. Food is poor and very basic with nothing to stimulate enjoyment of eating. There are no activities over weekends and no trips out on the bus. Courtyard garden needs lots of work
and is not a nice environment. The sunny attractive first-floor balcony is locked and can't be accessed.
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Review from D R (Friend of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was resident for 6 days only at Rendlesham Care Centre and then sadly died. During this short time, the staff were so kind and professional and I/we could not have hoped for better care. Thanks to all concerned.
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Review from Len B (Husband of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was nearing the end of her life after having had advanced Alzheimer's for twelve years, the last 2 1/2 at Rendlesham Care Centre. The manager and her staff were absolutely wonderful to my wife and also to me. I have not seen anything even approaching such treatment in seven years at several
homes. My wife passed away before Christmas and at the end the carers couldn't have been more kind and helpful. I will always be eternally grateful to all of them and never will forget their help and understanding.
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Review from Rebecca L (Daughter of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was in Rendlesham Care centre for a short time, following a hospitalisation and an increase in his care needs. The home is clean, modern and professionally run. The staff struck me genuine and caring. I definitely felt that my dad was comfortable in his room and safe and secure in the dementia
unit. He received a high level of personal and nursing car.e I am sure this is why he was much happier than he had been in the hospital (and also why he recovered some of the speech he had lost in the hospital)
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Review from Denise S (Daughter of Resident) published on 17 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention.
Lovely staff and management understanding and straight forward.
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Review from Liane G (Respite Resident) assisted by family/friend published on 21 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff from care home manager through to the carers/chef and housekeepers were extremely caring, polite and respectful. The atmosphere in the care home was good, friendly and kind. All the carers were gentle and always helpful. Whilst I was in the home my special dietary needs were catered
for and the food was always varied, warm, tasty and healthy.
All of the staff were very very friendly.
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Review from Susan F (Daughter of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so grateful to all the staff who became our family in Mum's last weeks. Everyone is afforded equal consideration and there is a comfortable feeling of home. Our Mum was loved and compassionately care for, cherished by everyone we met. I was supported during Mum's final days and always welcomed.
Thank you.
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Review from Beverley O (Daughter of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
On the whole, I have no complaints. The manager and staff did their best despite being overstretched. My mum's end of life care did not go as planned as there was no senior staff available to supervise over the new year so she died following a blue light transfer to the hospital. I wish underused facilities
were utilised. No residents were taken outside into gardens which was a shame.
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Review from Clare L (Friend of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend with Lewy Body dementia was a resident for two years until her death in January 2018. Living 300 miles away I was only able to visit regularly about every 6 -8 weeks but the home was very good at keeping me up to date with any changes or problems.
The staff members were always friendly and
welcoming and my friend usually seemed happy and content.
The standard of good care was evident although attention to detail was sometimes lacking particularly the laundry and keeping her room clutter free.
Her care during her final days, when I was with her was excellent.
I believe if her GP surgery had been more vigilant or the home more insistent, that her cancer would have been diagnosed and dealt with earlier. Whether this would have made any difference to the outcome is, however, debatable.
Overall, I feel Rendlesham Care Centre keep a good standard of care, better than many and I would be happy to recommend if asked by a prospective resident.
Reply from Regina Mparutsa, Home Manager at Rendlesham Care Centre
Thank you for taking the time to review Rendlesham, we really appreciate your feedback. At Rendlesham we take great pride in listening to our residents, relatives and friends and ensuring we deliver…read more
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Review from Viv M (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, courteous very much a can-do attitude. Excellent food and staff.
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Review from M D (Wife of Resident) published on 26 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the home since January 16th, 2018. He is being well cared for. All staff are dedicated and very caring and will go out of their way to help if any problems. Home is very clean. I would like to thank all involved for the great work they do.
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Review from Patricia L (Daughter of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my mother and more recently my aunt both benefitted from the excellent personal and medical care received at the Rendlesham Care Centre. Their rooms were well appointed, bright and airy and the layout of the building was purpose built and well designed. I have nothing but praise for the management
and staff involved.
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Review from Anthony D (Son of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has resided at Rendlesham for one year. She has been cared for extremely well. The staff are professional and diligent. They have created a happy atmosphere in which my mother has thrived.
The special care has been highly effective in managing my mothers' difficult condition. I have also
witnessed the dignity in which all residents have been treated. I feel totally confident that my mother is in the right place and is cared for with love and devotion.
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Current Review Score: 9.6 (9.554)

Overview of Review Score

The Review Score of 9.6 (9.554) out of 10 for Rendlesham Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.554 for Rendlesham Care Centre is calculated as follows: ( (115 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 148 Ratings = 4.554
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rendlesham Care Centre is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (3)

Tina

Tina Irving

Job Title: Senior Carer

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.

Odessa

Odessa Luke

Job Title: Nurse

Our nurses have specialist expertise and are chosen for their compassion and experience. Whatever type of care your loved one requires, we personalise it entirely to their unique needs, wishes and preferences.

Zoe

Zoe Cooke

Job Title: Community Relations Manager

I’m committed to providing support and guidance to those looking for care, helping them to understand their options and helping them to make sense of the whole process. I want to give something back to the community and to the residents and their loved ones as they make rendlesham their home and become part of out family.

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