Rendlesham Care Centre

1a Suffolk Drive, Rendlesham, Woodbridge IP12 2TP
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9.9 77 Reviews
  • Rendlesham Care Centre, Woodbridge
The home is situated on the outskirts of the village by Rendlesham Forest and comprises three self-contained communities in one location. There is a warm family atmosphere, with highly trained staff available to get to know residents individually and offer the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home is ideally equipped to provide residential support for elderly people living with different types of dementia, including Alzheimer’s disease, vascular dementia and Korsacoff’s syndrome.

A real highlight of the home is its ‘forget me not’ garden, specially designed to provide a safe and stimulating environment for elderly residents living with a form of dementia.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

These prices are only a guideline, please contact Rendlesham Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Yvonne Allison (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Rendlesham Care Centre Reviews (77)

Total of 77, showing 61-77
9.9

Rendlesham Care Centre has a Review Score of 9.9 (9.860) out of 10, based on 15 reviews in the last 2 years. Over all time Rendlesham Care Centre has 77 reviews.

Overall Experience

  • 60
  • 13
  • 4
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Date Published

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Review from A B (Daughter of Resident) published on 3 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in Rendlesham Care Centre for more than 3 years. During this time, she has been treated with kindness, professionalism has her dignity preserved and is safe, well cared for and happy. The staff maintain an effective routine whilst keeping cheerful and respectful to the residents.
They encourage relatives to interact and so relax in what could be a difficult, stressful situation.


My father has stayed at the home for respite care and he has returned home well. All in all the home and staff are as good a substitute to being a family as one could find.

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Review from O W (Wife of Resident) published on 2 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the three years, my husband has been a resident here at Rendlesham Care Centre has been constantly improving. Communication has improved, staff now stay on the same unit rather than move around which allows residents to know them and carers to know the needs of the residents so much better. The
atmosphere between staff is now very good and gives a generally happy atmosphere to the whole home. I am happy that my husband is in the best possible place.

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Review from Irene G (Daughter of Resident) published on 25 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team support our family in so many ways, we feel that they not only care for Mum excellently but always have an eye out for Dad, which enables us as daughters to keep our family as a unit.


When things get difficult, the manager is always ready with a listening ear, and for this

we are so grateful, it allows us to take stock and carry on.


Having Dad able to visit Mum as often as he wishes, makes us relieved in knowing that not only Mum's needs are being met but Dad's also. Dad has had his first respite at Rendlesham, giving us a much-needed break. Knowing they are still together is wonderful for us.

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Review from Hayley C (Friend of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home cared for a very good friend of mine until her death in February. I was more than happy with the care and attention she received. The team are amazing and caring as is the manager who in her death dealt with my needs in the most amazing way. They still welcome me back with open arms.

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Review from Linda N (Daughter of Resident) published on 18 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my stepmother has been living at Rendlesham Care Centre she has improved so much, she is now eating again and seems happier in herself. She has settled in nicely and is enjoying the activities that the home provides, she is regularly having her hair done again and even had her nails painted much
to her delight. Nothing is too much trouble when we go to visit and they are amazing with my dad (her husband) when he goes to visit, he is blind and not very mobile but the staff are so kind to him and make him feel so welcome. Staff always have a smile for everyone. So pleased that my stepmother is here.

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Review from Godfrey H (Relative of Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rendlesham Care is superb. The current staff and management team do a magnificent job of caring for all residents. The catering staff provide first class meals. The meals are nutritious and tasty. I have a guest lunch myself.

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Review from Matthew E (Son of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Rendlesham are doing an excellent job, providing a level of service which just gets better and better. Not only do residents receive great care but are treated with respect and a real understanding of their individual needs.
The team give me total peace of mind that mum will be looked after
by staff who know her and like her. I'm delighted with the service.

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Review from Diana C (Wife of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting many care home in my 81 years of life and Rendlehsam where my husband is as a patient, is at top place. He is happy and I therefore, am happy with the care and supportive that is given.

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Review from Shirley B (Daughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had an incident with an agency carer. My family and I have had amazing support from both care home manager and all her staff. We moved dad here earlier this year and it was the best thing we could have done. His last home wasn't clean and I don't think he had the care we expected.

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Review from Jean S (Resident) published on 10 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We are an elderly couple who needed two weeks respite care, we did not realise it was a dementia home; we do now!! So we could not be together in the same room, or next door. We needed somewhere quickly, so hence here, as our children live here. We have now been here and will be until Friday for two
weeks. The staff on dementia are amazing with their care, all of the staff. Just not appropriate for us, will know better need time if we need it, hopefully not.

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Review from Sandra A (Daughter of Resident) published on 22 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was never our intention for Mum to move into a care home but, unfortunately, Parkinson's had other ideas. From our first contact with Rendlesham Care Centre we felt welcomed and a visit was arranged. The staff spent time showing us round and everyone was friendly and spoke to Mum. The manager made
time to chat with us and it took no time for Mum to decide that this was the place for her.
Mum has been in the home for a month and we can't believe the improvement in her overall well-being. The staff are down to earth, kind and caring and treat Mum as an individual. We discussed her choices and life history and it is evident that this information has been read and used to really get to know her and support her accordingly. For the first time in ages, Mum is looking forward to things in life and is enjoying the company and activities. The manager is a positive leader with clear values that are reflected in the staff members' attitudes. It is so comforting to see Mum happy and settled.

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Review from Sally P (Daughter of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our father to Rendlesham Care Home just over a year ago from another care home in the area. He has suffered with vascular dementia for over 7 years and transferring him to Rendlesham has been the best move possible.
He has changed from being withdrawn and underweight to a healthy, chirpy and
challenging resident!
The home and it's staff are warm and welcoming and nothing is too much trouble.
There have been management changes since he arrived but it has never appeared to affect that daily running of the home.
The new manager has a wealth of experience and has taken over the role both smoothly and efficiently. Staff continuity in his wing is constant - recognition and familiarity is so important to him and everyone is like an extended family.
An excellent chef produces good home cooking, which dad loves. This is a happy place to live and we have no hesitation in recommending the home.

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Review from A R (Wife of Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for nearly 9 months. During that time there have been some issues. For the last three months, under the new manager everything is improving. The new manager works relentlessly and it is now a very caring home. There is very good teamwork and the staff like the manager.
She is popular with the staff, residents and friends of the residents and consequently there is a very happy atmosphere here.

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Review from Zaida H (Cousin of Resident) published on 3 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely kind care assistants and RGN's, however insufficient trained staff on duty at any one time. Washing up arrangements n residents lounge are sadly lacking. No sterilization, cups chipped and stained, no obvious thorough cleaning of work surfaces. The call bell system could be improved. Could not
each section be isolated (except for the emergency call) thereby lessening the continuous bell ringing??

Reply from Sarah Scott, Marketing Executive at Rendlesham Care Centre

Thank you for taking the time to review Rendlesham, we really appreciate your feedback. At Rendlesham we take great pride in ensuring we deliver high quality care and facilities. We regularly run recruitment campaigns to build our care team, thus ensuring they are able to provide person centred care and spend valuable time with our residents, and we are pleased to confirm we have made robust improvements in this regard. We have also arranged the installation of additional dishwashers to further enhance the facilities. We always welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.

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Review from Malcom K (Son of Resident) published on 12 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Rendlesham Care Centre as the team looked after our dad with such grace and compassion in his last days, he really thought he was already in heaven. Thank you so much from all the Knapp family.

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Review from Dr B (Son of Resident) published on 9 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92 year old mother has been living at Rendlesham for a year now. She has dementia and doesn't understand why she is not in her own home. So life is difficult and confusing for her and she can easily become unsettled.


The staff at Rendlesham make every effort to make her day happy. They are

very kind and do their best to provide a stimulating environment for her. She likes her room and enjoys the food. The staff always make time for conversation when they come to see her in her room. She always seems happy whenever I visit. Day to day nursing care is dealt with efficiently and I trust the home to look after my mother's best interests. Month on month, my mother becomes more accepting and trusting in her new home.

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Review from Jacqui G (Daughter of Resident) published on 19 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has thoroughly enjoyed his stay. He thought the food was wonderful, as were the staff and care he received. He felt safe and had plenty of company he would happily come again. As his daughter, I felt entirely happy to leave him in your care, and speaking to him whilst I was away I knew he was in
good hands.
Thank you.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Rendlesham Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Rendlesham Care Centre is calculated as follows: ( (149 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 171 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rendlesham Care Centre is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (3)

Tina

Tina Irving

Job Title: Senior Carer

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.

Odessa

Odessa Luke

Job Title: Nurse

Our nurses have specialist expertise and are chosen for their compassion and experience. Whatever type of care your loved one requires, we personalise it entirely to their unique needs, wishes and preferences.

Zoe

Zoe Cooke

Job Title: Community Relations Manager

I’m committed to providing support and guidance to those looking for care, helping them to understand their options and helping them to make sense of the whole process. I want to give something back to the community and to the residents and their loved ones as they make rendlesham their home and become part of out family.

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