Rendlesham

I know I made the right decision when Ken came to Rendlesham, it was hard as we had not been apart been married for 70 years but he soon settled in, he is very well cared for Ken's only down fall he has a catheter which is a headache some time but the medical team are exellent so have no worrys there. He has a nice down stairs bedroom looking out to garden which he loves and on a nice day sits outside, which makes him happy. He also enjoys his meals says pudding are better than mine, thank you all at Rendlesham for looking after Ken, when I go home I know he is in good hands, and also giving me a smile and chat.

Malcolm is looked after well with his complex needs.

Home is very homely.

Well it didn't last! My earlier review only reflected the situation for the first 4 weeks of Respite. After that things changed dramatically and ended up with me having to take my partner (who has Alzheimers) out of the home for her own protection and terminating the contract. Following 2 attacks from a patient with dementia she was moved to another section where everyone had physical issues not mental ones and they all remained in their beds all day. She had nobody to mix with except one guy with capacity who was allowed to take advantage of her. This was a shocking experience. If you care for your loved ones you should not bring them here.

Rendlesham provided very good facilities, the whole complex was always clean and welcoming. The staff were always helpful and nothing was too much trouble. They took very good care of my sister-in-law in the last months of her life.

I chose to come to Rendlesham Care Centre after having hip replacement surgery for onward recovery. The staff are all lovely and so friendly and helpful. The place has a good feel about it. I was able to join in with activities which I really enjoyed. My room was sunny and contained all I needed for my two-week stay.

My aunt's stay at Rendlesham Care Home has been a wonderful experience for her and myself. I can't find fauly in any area of her care here. Unfortunately, as her care needs have changed over the last few months, a closer home to me would mean I could see her more regularly. I can't say thank you enough for the wonderful care she has had.

Thank you to Rendlesham Care Home. My mum enjoyed her three-week stay. Mum went into your care after having several falls at home. We are pleased to say she is now regaining her confidence. The staff and management have been brilliant, delivering very friendly expert care.

My short stay was made very comfortable and I enjoyed Christmas. I should be back again for two weeks, after I get or if I get my op for hip replacement. Management and staff were all very kind and caring.

My dad is getting very good care. He is being well looked after. Dad just said he loves it here!

I always find the staff here very pleasant, nothing is too much trouble to them, my sister is happy; her room is always clean and tidy and the kitchen are always helpful with her meals.

Mum is happy & settled here since April 2025.

Friendly welcome, clear explanation of visitor registration. Escorted to my friends room. Given cup of coffee by nice member of staff which was much appreciated.

The care home has a happy atmosphere, all the staff are friendly and caring, making a visit on a pleasure.

The room was not fit for use, no water in the cold tap, broken loo roll holder, loo seat to low for elderly person and no grab rail. No bedside light and light switch to overhead light by door. Room door "whumped" each time the door in corridor was opened. Snail trails on carpet in room. Broken alarm call. Mother not dressed properly, no socks and no bra, and pad on wrong way round. Mother found in tears on first day of stay and intimidated. Had been told was never going to leave again. When we said we'd take her out for a cup of tea she said she wouldn't be allowed to come. Fellow resident, who spent his time in the dining/common room, shouted continuous stream of filth. Not his fault but not suitable backdrop for mother's meals. When we removed mother, after two nights, an item of clothing had been lost and to this day not found. (It was labelled.) All subsequent calls to care home met with promises to call back but that never happened. Cold water in tap and other issues not resolved.

The staff have always been approachable, friendly and efficient. Though I haven't had a chance of personally witnessing activities within the home, there seem to be various things for the residents to take part in and invitations to them regularly offered to residents. I am most impressed by the standard of food. Residents are made to feel really at home with freedom to come and go, as they please (if safe) and take part in as much or as little as they want. Overall a caring and pleasant care home. Well done!

To be honest, it was Rendlesham care home that inspired me to become a PAT dog owner, we both get so much enjoyment from our visits and it's lovely to get to know the residents, they always have some lovely memories to share.

What a fantastic care home. My father was there for the last 9 months of his life. He had Alzheimer's and was both mobile and at times aggressive so a difficult patient to look after. Finding a suitable home was to prove a major issue; after short stays he was rejected from two care homes and I tried to get my father into some 17 other care homes. Eventually I found Rendlesham Care Home which accepted him and looked after him with great care and affection. The care home got him on the right medication, he settled in and spent the last few months of his life as happy and comfortable as one could hope for - a big thank you to all the wonderful staff who looked after my father in his last days.

The staff work and interact as an understanding, high standard, kind, knowledgeable and compassionate in every aspect of a quality team approach to and for my darling husband! Our son's friends, and family have offered excellent feedback, on their regular visits. The sense of calm and attention for the residents and staff team alike, truly is heartwarming, impressive and reassuring. Thanks to all.

My friend loves it here. The staff are all friendly and they enjoy the meals here. They also love the room they are in. Rendlesham Care Centre is in a lovely corner of Suffolk, near Woodbridge which is great for a lovely day out.