Rendlesham Care Centre

1a Suffolk Drive, Rendlesham, Woodbridge IP12 2TP
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9.9 77 Reviews
  • Rendlesham Care Centre, Woodbridge
The home is situated on the outskirts of the village by Rendlesham Forest and comprises three self-contained communities in one location. There is a warm family atmosphere, with highly trained staff available to get to know residents individually and offer the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home is ideally equipped to provide residential support for elderly people living with different types of dementia, including Alzheimer’s disease, vascular dementia and Korsacoff’s syndrome.

A real highlight of the home is its ‘forget me not’ garden, specially designed to provide a safe and stimulating environment for elderly residents living with a form of dementia.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1650
  • RESPITE Self-Funded Nursing Dementia Care: from £1650

These prices are only a guideline, please contact Rendlesham Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Yvonne Allison (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Rendlesham Care Centre Reviews (77)

Total of 77, showing 21-40
9.9

Rendlesham Care Centre has a Review Score of 9.9 (9.860) out of 10, based on 15 reviews in the last 2 years. Over all time Rendlesham Care Centre has 77 reviews.

Overall Experience

  • 60
  • 13
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Date Published

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Review from Rhoda F (Daughter of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that we have found this care home for my mum and dad. Everyone is kind and friendly, my parents have settled well and they enjoy the food and activities. Everything has been thought of for the resident's comfort and well-being. My mum likes her room and enjoys having her hair done. Milo,
the dog, is a big hit.

Reply from Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review Rhoda! We're happy to hear that your parents are enjoying the food and activities and being part of the Rendlesham family. I will pass on your kind comments to the whole team.

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Review from R C (Husband of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most striking element is the attitude and professionalism of all the staff.

Reply from Home Manager at Rendlesham Care Centre

Many thanks for your wonderful review. Your comments will be passed on to the team who will be delighted to hear your feedback.

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Review from R L (Daughter of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent experience from the first time I rang and enquired. Friendly professional service and great care. The residents are treated with dignity and respect and there are lots of activities on offer.

Reply from Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear your feedback on the care and services offered to our residents and we strive to offer a variety of activities to everyone at the home. I will pass on your kind comments to the whole team.

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Review from Matthew H (Son of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After Rendlesham Care Centre took my mum in, back in August she has improved tenfold. My father has been visiting her here on a daily basis. The home has been very helpful towards my father who also has dementia and is also keeping an eye on him for me. It has now come to the point where my dad needs
constant care. I feel totally reassured by the fact that my dad is coming here as the care I have witnessed is absolutely excellent.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Rendlesham and we look forward to continuing that great support to your dad when he joins us. I will pass on your kind comments to the whole team.

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Review from Alister R (Stepson of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit three times a week at least and am always made welcome and have our wishes accommodated. My stepfather settled in quickly only coming for respite but then decided to stay!

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a lovely review. I am glad you feel welcome when visiting the home - it is always our aim and we are pleased your stepfather chose to stay with us. Your comments will be passed on to the team, thank you again.

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Review from Donna M (Daughter of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always feel my father is well supported and looked after. Leave my visit knowing he is always safe and cared for.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for your review and positive comments regarding our home and staff, who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.

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Review from J P (Daughter of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home provided loving, attentive care when my dad needed it most. It allowed us to re-establish the father/daughter relationship during his last weeks of life. Everybody throughout reception, manager and carers are very supportive of both resident and family.
The facilities are impeccably clean
and well maintained.

Reply from Home Manager at Rendlesham Care Centre

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us and I'm glad you re-established the relationship with your father. Your feedback will be shared with the team.

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Review from A D (Daughter-in-law of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care and attention given to our loved one. She has always been treated with kindness and dignity. I would not hesitate to recommend Rendlesham to anyone.

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Review from A N (Wife of Resident) published on 2 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As my husband does not have the capacity to make decisions, it is vital that I have confidence in the quality and level of care provided for him - and I do. The first day for room visit and new manager, no difficult to give a comprehensive review. Rendlesham Care Center residential house and standard
of accommodation, decor and grounds need updating, however, full marks to all staff; they are professional, kind and supportive, caring for the whole family.

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Review from Jessica B (Granddaughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rendlesham Care Centre is everything we could have asked for and more. Every member of staff cares deeply about their residents and often go above and beyond to make them feel safe and happy. We can tell that staff have taken the time to get to know Grandad and it has been a blessing to know that he
is being cared for by such a compassionate team, particularly during the pandemic when we were unable to visit regularly.

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Review from J B (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Through lockdown the staff, and I mean all the staff, have been outstanding. The care and support they have given Dad is second to none. The care, understanding and support to us his family was also outstanding. I really can't praise Rendlesham Care Centre enough. Thank you all.

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Review from Adrian B (Son of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcomed, very friendly.

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Review from A B (Daughter of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents (mum for 4 years and dad for 1 year). as a family we know we would not have had this extended time as a family. It is the dedicated staff that have extended my parents like through nursing, daily care, fun, laughter and total support. My father passed at the end of May
and the support, communication and empathy shown by all members of the team were exceptional. we are in awe at their dedication especially in trying circumstances.

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Review from Maurice C (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a massive thank you to the management and staff at Rendlesham Care Home.
What you have done for my mother is first class.
From when she went to you, she is doing very well.
Thank you very much.

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Review from G H (Wife of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to all the staff at Rendlesham Care Home. The carers have been so good with my husband and the lovely nurses have worked a miracle with his gangrenous foot, changing the bandages every day for at least 3 months. This has resulted in him getting better despite all the odds.

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Review from L M (Friend of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the staff and facilities at Rendlesham. The overall experience is very positive. Plenty of smiles and friendship from the staff. Very good management team, compassionate and caring. Highly recommended.

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Review from H D (Niece of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt visited over the Christmas period and couldn't have asked for better care. The staff were friendly and kind and there was plenty to join in with if desired.
My aunt is hoping to visit again in the summer and is looking forward to her stay at Rendlesham - which says it all really!

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Review from J S (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Rendlesham Care Centre for 10 months. The staff immediately established an excellent relationship with both him and the family. We were well informed of his care and were able to visit at any time. As his condition deteriorated the staff very thoughtfully adapted to his needs
always respecting his dignity. They were professional and unceasingly patient, kind and compassionate. The steady presence of a cor of familiar staff provided reassurance and enabled him and us to establish an excellent rapport. Following his severe stroke he was always in fresh pyjamas, shaved, hair combed. The end of life care was superlative, gentle respectful and attentive to detail. I have huge respect and gratitude for the exemplary care given.

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Review from C S (Son of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, bright modern care home located in beautiful countryside in Suffolk. The design and security of the home is good. The staff are always extremely friendly and helpful, polite and professional. The level of compassion and care shown to my father was excellent. Nothing was ever too much trouble.
I am pleased to recommend to others.

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Review from S M (Son of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were at our lowest and my dear mum was at her most troubled and then she moved to Rendlesham! She was treated with respect and dignity, our family views were supported too. A lovely environment with caring and professional staff. My mum received the very best of everything. What more
can a family wish for? We shall be eternally grateful!

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Rendlesham Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Rendlesham Care Centre is calculated as follows: ( (149 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 171 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rendlesham Care Centre is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (1)

Meet the Team (3)

Tina

Tina Irving

Job Title: Senior Carer

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.

Odessa

Odessa Luke

Job Title: Nurse

Our nurses have specialist expertise and are chosen for their compassion and experience. Whatever type of care your loved one requires, we personalise it entirely to their unique needs, wishes and preferences.

Zoe

Zoe Cooke

Job Title: Community Relations Manager

I’m committed to providing support and guidance to those looking for care, helping them to understand their options and helping them to make sense of the whole process. I want to give something back to the community and to the residents and their loved ones as they make rendlesham their home and become part of out family.

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