Barchester Bloomfield Care Home

Salisbury Road, Paulton, Near Bath, Bristol BS39 7BD

Ideally located, Bloomfield offers panoramic views of the Mendip hills – providing exceptional care in five small communities on the one site. Their residents benefit from a cosy atmosphere while still enjoying all the facilities of a larger care home.

Professionals provide first-class 24-hour nursing care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organised activities for residents.

Group: Barchester Healthcare Ltd

Person in charge: Damon Drummond (General Manager)

Local Authority / Social Services: Bath and North East Somerset Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 102 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): French, Maltese, Shona, Tagalog

Single Rooms: 102

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Barchester Bloomfield Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Barchester Bloomfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Barchester Bloomfield Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 12 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.454 for Barchester Bloomfield Care Home is calculated as follows: ( (105 Excellents x 5) + (79 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 196 Ratings = 4.454

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.588 Points relating to the number of positive Reviews for Barchester Bloomfield Care Home is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.4 positive Reviews (102 registered maximum number of service users ÷ 5). 12 Reviews ÷ 20.4 Target = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Barchester Bloomfield Care Home has a Review Score of 9 (9.042) from 17 Reviews


Average Ratings

  • Excellent
    8
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Bloomfield Care Home?

  • Extremely LIKELY
    10
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    2
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Bloomfield Care Home

  • Daughter of Resident/Service User
    4
  • Wife of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Resident / Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

My mother has been in here for nearly 18 months her treatment from all the staff has been excellent, she is very happy at this home. My mother is allowed breakfast in bed if she wants to(which she does most days.) The staff are all very approachable from the carers to the nurses, admin to the manager, cleaners to chefs.The staff are also excellent at dealing with internal family problems and differences of opinion within the family over the resident's care and needs. They are diplomatic, friendly, reassuring comforting, at this difficult time when tough decisions have to be made about our loved ones. My mother has become incontinent, she is never left in wet pads or clothes and even the chair covers are removed straight away so it never smells.
If this home is still run in the same way when my health fails and I am no longer able to be cared for at home I am booking myself a place here. It is also reassuring to the residents knowing that their loved ones are also supported when the need arises.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Great staff, both care and office. Lovely environment. Made dad very comfortable for his last few weeks.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Victoria Thorne, Management Team at Bloomfield at Barchester Bloomfield Care Home responded to this review on 13 Nov 2017:

Dear Jenny, we really appreciate your review, thank you so much. It was a real pleasure to meet you, and we are glad that we were able to help your dad and your family at such a hard time.

My husband had excellent care throughout his short stay. He was treated with dignity and kindness by a group of carers he came to know well. When he died the whole family were well treated.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Victoria Thorne, Management Team at Bloomfield at Barchester Bloomfield Care Home responded to this review on 13 Nov 2017:

Dear Jo, thank you so much for your review of Bloomfield. It has been such a pleasure to meet your husband, you and your family. I will ensure that the team here at Bloomfield hear your kind words. Again, many thanks.

All staff on Ashway are fantastic.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Management team at Bloomfield, Customer Relationship Manager at Barchester Bloomfield Care Home responded to this review on 22 Sep 2017:

Dear Nicola, thank you very much for your kind review of Bloomfield, we are very pleased that you feel the staff on Ashway are fanstastic. They are a brilliant team alongside our wonderful residents. I will ensure that I feed this back to the Ashway family!

A very good home with large gardens for walking.
It is bright and clean, also good standards including all linen.
I found the big drawback was the quality of the food with the kitchen staff continually changing.
The reason for leaving was the very high price per month for the service I was getting ie apart from a room and meals, no nursing was needed.

How likely would you be to recommend Barchester Bloomfield Care Home? Likely

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Average Rating:   3.8 out of 5

Management team at Bloomfield, Customer Relationship Manager at Barchester Bloomfield Care Home responded to this review on 22 Sep 2017:

Dear Desmond, thank you for taking the time to review our home here at Bloomfield. We have a brilliant housekeeping team and gardener who I know are always wanting to ensure that we do the very best for our residents. I am sorry to hear that the quality of food has not been consistent, we have taken this feedback on board and we will address how we can improve this service for our residents moving forward. Please do contact us if we can be of any assistance in the future, we will be happy to help.

In my mother's words she "couldn't be better looked after".
We were told on admittance that residents were taken out in a minibus - this has never happened.
Mum looks well and is happy, these are the priorities.

How likely would you be to recommend Barchester Bloomfield Care Home? Likely

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Average Rating:   4.4 out of 5

Management team at Blomfield, Customer Relatonship Manager at Barchester Bloomfield Care Home responded to this review on 22 Sep 2017:

Dear Susan, we are very pleased to hear that your mother feels this way, it is a pleasure to have her in our family and thank you for sharing this with us. I will ensure to feed these kind words back to the team. I am sorry to hear this regarding the minibus, we will look into this promptly and come back to you as soon as possible. Thank you, Susan, for taking the time to review us, we value your feedback.

Good quality care from the staff. Although busy they try to take time out with the residents.

Food is nourishing and varied with a good selection for diabetics.

Activities are available for those who wish to partake.

How likely would you be to recommend Barchester Bloomfield Care Home? Neither Unlikely or Likely

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Average Rating:   4.3 out of 5

Management team at Bloomfield, Customer Relationship Manager at Barchester Bloomfield Care Home responded to this review on 22 Sep 2017:

Thank you for your positive feedback regarding our care staff and the care that they provide, I will ensure to pass this onto the teams. We are continually striving to ensure that we provide the best for our residents and I am pleased to hear that we are able to provide enough variation for those who are diabetic. Please do contact us if you wish for anything additional on the menu or any specific activities, we are happy to help.

When we visit, we find the home very welcoming, always offering tea and cake.

You can visit any time.

How likely would you be to recommend Barchester Bloomfield Care Home? Likely

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Average Rating:   4.4 out of 5

Julie Cotterill, General Manager at Barchester Bloomfield Care Home responded to this review on 22 Aug 2017:

Thank you very much for your review and the kind things you say about the home. We always try to make sure everyone gets a lovely warm welcome here at Bloomfield we don't just care for our residents we love to care for the families too! So pleased you are happy with husbands care and his environment.

My wife has been with Bloomfield for nearly 8 years. When my mother needed to go into care, we chose Bloomfield.
Think that says it all.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   5 out of 5

Julie Cotterill, General Manager at Barchester Bloomfield Care Home responded to this review on 22 Aug 2017:

Thank you very much for taking the time to review Bloomfield Care Centre, we are very happy that you are very happy with your Mothers care! We like to think of you all as part of Bloomfield.

In the main the care is very good! Food is passable.

How likely would you be to recommend Barchester Bloomfield Care Home? Neither Unlikely or Likely

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Average Rating:   4 out of 5

Find the staff very friendly and welcoming - no problems when asking about a resident.

The only complaint would be car parking - lines for spaces not clear.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   3.9 out of 5

Julie Cotterill, General Manager at Barchester Bloomfield Care Home responded to this review on 24 Aug 2017:

Thank you for taking the time to review Bloomfield Care Centre, we are so pleased that overall you are happy with the care and environment here. We have taken on board your comments about the car park and we will see if we can do something about the lines in the car park.

The person we were visiting was here for two weeks respite, whilst her daughter and our son were on holiday.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Julie Cotterill, General Manager at Barchester Bloomfield Care Home responded to this review on 24 Aug 2017:

Thank you for reviewing our home, we are so pleased that you found the home to be excellent in many areas and we will strive to make sure it is excellent in the other areas when your friend comes to stay with us again.

Very happy, enjoyed the meals and service. Bingo and related games and good entertainment. Staff and carers very friendly, felt at home.
But too expensive on my income.

How likely would you be to recommend Barchester Bloomfield Care Home? Likely

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Average Rating:   4.1 out of 5

Julie Cotterill, General Manager at Barchester Bloomfield Care Home responded to this review on 24 Aug 2017:

Thank you for taking the time to review Bloomfield Care Centre. We are very happy that you had a good time with us for your respite stay, we thoroughly enjoyed having you in the home.

We are very pleased that we meet your expectations and look forward to seeing you in the future perhaps?

My husband has been to Bloomfield for respite care several times and I have always been pleased with the care he received and also the help and consideration shown to me. The chef made a birthday cake for my husband and served it herself which was very kind.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Very happy with the care. I don't feel we are told enough about the patient's health.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

I find the care and standards of the home really good and any issues ( I have had some ) dealt with using compassion and understanding and with information on suggested resolution to any issues I raise are dealt with efficiently.

How likely would you be to recommend Barchester Bloomfield Care Home? Likely

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Average Rating:   4 out of 5

My personal opinion after my dad has been at Bloomfield 6 years this year - is I chose well!

Marvellous staff, caring at all times, and always very welcoming to family.

How likely would you be to recommend Barchester Bloomfield Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

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Bed Vacancies

Bed Vacancies

posted 09 May 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

Damon

Damon Drummond

Job Title: General Manager

Description:

Hi, my name is Damon I started my working career in Sales/Account management and worked in different sectors such as Logistics, Domestic Appliances and IT. I got to a stage in my life where I felt I needed to contribute to my community so I started to work for the NHS supporting people with Learning Disabilities. I worked in Learning Disabilities for just under 6 years finishing in the post of Support Manager, managing a team of managers over 10 services.
I started working in Care homes in 2014 when I first became a Registered Manager and have worked for Bupa, Gracewell Healthcare and Brighterkind. This came as a direct result of seeing how my own Grandmother was not treated with dignity and respect whilst in hospital. I have a strong history of turning homes around, engaging staff teams, initiating change and ensuring the residents live a meaningful life.
I believe in building open and honest relationships with residents, relatives and anyone who visits the home. My door is always open so pop in for a chat or a cup of tea.
I am really looking forward to my future here with the Bloomfield team and getting to know everyone!

Karen

Karen Atkins

Job Title: Administrator

Description:

Karen Atkins works closely with the General Manager to help ensure the home runs smoothly. She keeps on top of home budgeting, resident admissions and personnel files, in addition to looking after our staff. Karen has been at Bloomfield since 2011 and thoroughly enjoys her role, especially meeting and greeting new residents and their families; they all have such fascinating stories to tell!

Jane

Jane Rogers

Job Title: Activities Coordinator

Description:

Hi, I'm Jane, I've been at Bloomfield for over 10 years in various roles. I am currently working within the activities team, which I love, and I'm also the homes Caresys Champion. I really enjoy the job and after being away, I'm always happy to return and see the residents. In my spare time, I love theatre, going for walks and spending time with my beloved granddaughters. I also love spa days and holidays.

Cheryl

Cheryl Matthews

Job Title: Admin Assistant

Description:

Hi, my name is Cheryl and am the Admin Assistant here at Bloomfield.

Amanda

Amanda Highes

Job Title: Head Chef

Description:

Amanda knew that she wanted to be a Chef ever since she was 6 years old, because she remembers cooking with her mother so fondly. She attended Brunnel College straight from school, where she trained to become achef. With over 20 years of experience, Amanda has worked in restaurants, nurseries, care homes – and even a pub!

Ryan

Ryan Pink

Job Title: Maintenance Manager

Description:

Hi, my name is Ryan and I am the Maintenance Manager here at Bloomfield.

Barry

Barry Bower

Job Title: Head Housekeeper

Description:

Hi, my name is Barry I head up the housekeeping and Laundry departments. I have 12 members of staff who are very hardworking and dedicated. I have been here for 3 years now, and in my spare time I have a passion for formula one motor sport.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Bloomfield Care Home