Larkhall Springs Nursing Home

The staff/patient ratio is good. They are kind and respectful to their clients and respond rapidly to individual needs. Activities are limited but with the severe effects of dementia, most residents cannot respond to anything offered.

Light, airy nursing home with a buzz about it. Facilities are great, ensuite rooms are excellent. Relatives are warmly welcomed and encouraged. Activities are varied, and the appointment of a second activity coordinator will hopefully, increase the one to one contact. The food is excellent with a monthly varied menu catering for all needs.

My mother has been a resident at Larkhall Springs for nearly four years. All her needs are met and she is treated with kindness, patience, dignity and respect by all the caring staff.

Relatively modern building in colourful well kept gardens. Light and airy with a good seledon of communal spaces. Rooms large and well equipped. Management and senior staff efficient, friendly and always approachable. Staff have real empathy with the patients they are kind, concerned and very attentive, with nothing being too much trouble. This appeals also, to myself as a visiting relative.

My only criticism would be the activities which have been good in the past but, in the last few weeks, there seems to be little going on. The positive approach of previous coordinators is clearly lacking. This is less important for my mother but even she enjoyed the fun and jollity of previous activities staff.

My mother has been at Larkhall Springs for 11 months. She is 97 years old and has rapidly declined. The staff have cared for her exquisitely and have endeavoured to meet both her physical, social and well-being needs. She has been well cared for and I believe feels loved.

Excellent place.

Overall I cannot fault in any way the care and attention my aunt receives.

My father has been in the home for over two years now suffering from dementia and Parkinson's. He quickly settled into the home and has received excellent care from all the staff with them adapting to her needs as necessary. The staff are very caring to my father. The level of hygiene, activities in the day for residents is very good. He could not be in a better place.

We have been very happy with the care that mum and dad are receiving, especially in the last few months. The personal attention they receive from the care staff is lovely to see.

My husband has been a resident for nearly 4 years and have found the staff very caring and would recommend this home to anybody.

My stepdad with dementia resided at this care home until his death (1 year). He received genuine care, time and attention from all of the staff, both clinical and non-clinical.

My stepdad was a much loved and popular resident, and in his better moments, he often spoke fondly of the staff, the food and attention he received. As his close family, both my mum and I would like to say a huge thank you to the team and for their efforts to be recognised.

Mum is a new resident. She was warmly welcomed and individually is respected. Everything is organised, clean and fresh. Staff are very observant and attentive. I am very welcome and offered refreshments and listened to. There are some concerns which are listened to and responded to. I am confident they will be addressed in time.

Larkhall Springs Nursing Home has been the care home of my lovely uncle for approx. 14 years now. I cannot begin to convey my thanks and gratitude to the fabulous staff nurses and care assistants alike. As a nurse myself I can honestly say he would not have received such professionalism and compassionate care in any greater measure in any other care facility. He is immobile since his stroke 14 years ago and doe snot have one skin abrasion or pressure sore, his skin integrity and personal hygiene are immaculate. The staff kept him with such dignity and respect. It means the world to my family that he is cared for so well. Thank you all so very much, amazing place.

Mum moved to Larkhall after some time in hospital. She was pleased with her spacious and Lightroom and settled in faster than I had expected. The staff at Larkhall be the be the nurses, carers or handyman were gentle, respectful and kind to mum who told me she must be special as they looked after her so well. She enjoyed the food which was just the sort of thing mum wanted to eat. Mum was sadly only there for 7 weeks and at the end Larkhall staff supported mym and my sister and me. I recommend Larkhall Springs.

The one critical comment I have is that there is not infrequently a 15 to 20-minute delay in responding to a request for the hoist at c. 4.30 to 4.45pm.