Culverhayes Nursing Home

Lymore Avenue, Twerton, Bath BA2 1AY
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9.7 57 Reviews
  • Culverhayes Nursing Home, Bath
Culverhayes Nursing Home was originally Culverhayes School. It occupies a prime position at the highest point of Lymore Avenue, with spacious grounds and stunning views of Bath.

The home has three separate wings dedicated to care and support to meet the varying types and levels of need of the people living in the home.

The Cherryblossom GF/FF and Bluebell Wings are environments for mental disorder and/or dementia. The Cherryblossom FF Wing is designed primarily for dementia care for those in the middle to late stages of dementia, who might require extra support.

The home has been decorated to enable stimulation and orientation and the grounds contain safe and secure areas enabling Residents to move freely. Residents have the convenience of a local corner shop, which is frequently visited for everyday items. The adjacent playing grounds also contribute to the real community atmosphere surrounding Culverhayes.

Long or short-term care, respite, convalescence, and placement care is offered to those that need specialist care, and palliative care can also be provided.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1850
  • Self-Funded Residential Dementia Care: £1800 – £1850
  • Self-Funded Nursing Care: £1800 – £1850
  • Self-Funded Nursing Dementia Care: £1800 – £1850
  • RESPITE Self-Funded Residential Care: £1800 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1850
  • RESPITE Self-Funded Nursing Care: £1800 – £1850
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1850

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

These prices are only a guideline, please contact Culverhayes Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anaz Basheer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Residents aged 50 years and over
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (65)

Parking

  • There are available parking spaces on site for visitors.

Culverhayes Nursing Home Reviews (57)

9.7

Culverhayes Nursing Home has a Review Score of 9.7 (9.721) out of 10, based on 27 reviews in the last 2 years.
Over all time Culverhayes Nursing Home has 57 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Culverhayes Nursing Home
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Total of 57, showing 21-40
Review from Harry M (Friend of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had visited this facility several years ago to visit a friend with dementia. I found the facility 'dull', lacking features of interest and rather depressing. On my recent visits to see a friend, who has now passed away, I found the place very different - much more interesting, well staffed, secure
and caring. May I thank all the staff I met for their 'caring approach' to the resident.
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Review from C D (Niece of Resident) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle stayed at Culverhayes in January of this year after he had been hospitalized. He was safe and very well cared for, with a lovely room and was able to heal and recover. It was such a relief to see him improve the way he did, thanks to the care received.
Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Your comments and feedback humble us. providing care is teamwork, and we are glad that your uncle recovered after being unwell.

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Review from Claire B (Friend of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff I met were just so kind, caring, polite and respectful to my friend and me. There was no "rush" in any aspect of the conversation the staff had with my friend or me.
My friend is so genuinely cared for, even loved. I have complete confidence my friend is safe, secure and respectfully
looked after. I used to be a nurse, and I can assure you Culverhayes is doing its job 100%.
Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Hi Claire, thanks a million for your kind words and ongoing support. We, at Cedar Care, believe that the best care happens in a family-oriented environment. Where everyone supports each other for their betterment. Love, affection, kindness and compassion are the themes one experiences in our family, which is also called Culverhayes Nursing Home.

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Review from David T (Husband of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident with quite advanced dementia for nearly 6 months. She passed away with flu on 23rd December. The care she received was of a high standard. The staff were without exception very skilled and friendly. The food provided was plentiful and very good. My wife lost her mobility but nothing
was too much trouble for staff. I visited every day whilst she was there so I am well placed to assess the home. I am so grateful for care and kindness given to me in such a stressful and upsetting time. I am heartbroken now.
Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home

Thank you for such a nice review, we will pass this on to our staff. It will certainly boost their morale. Our best wishes are always with you in this difficult time. Kind regards.

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Review from S S (Wife of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very caring care home. All the staff are wonderful, make you feel at home. Nothing is too much trouble for them. I visit at least three times a week. Always feel welcomed by everyone in the home. I don't have any hesitation to recommend this home to anyone.
Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home

Thank you, it is lovely to hear such positive feedback. These wonderful reviews mean a lot to our team at Culverhayes. we hope that your loved one continues to enjoy their stay at Culverhayes.

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Review from Tania E (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in this home since 2021, and I can honestly say that we are delighted with the care that my father receives.
The food is excellent, and the staff are always happy. It seems like nothing challenges them.
I would recommend Culverhayes to anyone!
Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home

Thank you for such a nice review. It is extremely rewarding to know that our residents and their families and friends are happy with the home, the care, and the services we offer. We will convey this feedback to all our staff who render the care. Best regards.

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Review from Keith S (Husband of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in this home with quite severe Dementia, for around a year now. There were teething problems to begin with, now she has settled down with the way of life there. I am more than happy with her care, from management to the care she receives from the carers. The food is good and they seem
to be doing improvements all the time. I would recommend this care home to anyone considering putting their loved ones into care.
Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Hi Keith, many thanks for your valuable comments. We, at Cedar Care strive to provide the best possible care for our residents and families. Person-centred care is at the heart of everything we do. Thank you for all your ongoing support to the home. Team Culverhayes.

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Review from Rosy B (Sister of Resident) published on 8 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and caring staff, they went over and above to help me help my sister and to have a lovely afternoon after driving so far to see her. With each visit, I could see how they kindly looked after the residents and there was a good, calm atmosphere with quiet, relaxing music playing. A reasonable-sized
garden with plenty of firm chairs for the summer.
Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer.
Warm Regards,
The Cedar Care family.

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Review from Brian D (Partner of Resident) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner can be very difficult to help as she has many different problems, but the staff at Culverhayes are absolutely amazing, they are understanding helpful and most of all caring. They try and assist you with any questions that you might have, the manager's door is always open for any questions
concerning your loved one or any problems that you may have. The staff that deal with my partner are just so friendly, you know when you are leaving the home that you are leaving your loved one in a safe and caring environment which believe me is worth more than words can say.
Obviously, it’s a home and every home has its minor problems which we all can relate to. When these problems arise the management is very quick to try and sort them and keep you informed on what’s happening. Just to say a massive thank you to all the staff and people involved with Culverhayes Care Home.
Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. We are currently rolling out a more updated menu for the residents, hopefully, this will make a difference. Warm Regards, The Cedar Care family.

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Review from Keith H (Son-in-law of Resident) published on 26 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident in several care homes, so I have experience with the service in all of them. In my opinion, Culverhayes is far and away the best I have seen. The staff are very pleasant and invariably helpful. Above all, they are cheerful - a very important consideration in this
kind of environment.
Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Abi w (Granddaughter of Resident) published on 27 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Went to go visit my gran today and the two carers popped into her room and made sure she was okay and if she would like a drink and was extremely nice and made sure she was comfy and always asked if she was okay. Massive thank you to the two lovely ladies, I recommend this care home to anyone. The lady
came round with her food and asked if she wanted it cut up and explained what the food was to her and spoke to my gran in a very calming way. Just want to say a massive thank you to all the carers out there, you're doing an amazing job helping everyone.
Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from S R (Daughter of Resident) published on 21 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mother is receiving at the home, especially through all these difficult times. The staff are caring and attentive to my mother and indeed very responsive to our requests or concerns about my mother's welfare. The manager is approachable too and tries to accommodate my
mother's and our family's need to keep as much contact as possible in the very difficult circumstances of the pandemic. The organisation has been effective in limiting any spread of the virus in the home - I applaud the very hard work of the staff in this situation too - they are all indeed heroes too!
Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Culverhayes Nursing Home

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the Cedar Care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Tracy B (Daughter of Resident) published on 9 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum passed away two weeks before Christmas 2020. Before that she'd been at Culverhayes Nursing Home for just over a year. The care she received from the nursing and care staff was excellent. They helped Mum retain her dignity until the end and my sister and I was always treated kindly and compassionately
when we were able to visit. The home was always clean, the nursing, care staff and even cleaners were always lovely and became like our extended family. Management within the home has now changed...for the better! I must stress though that the people at the coalface, the ones who do the actual caring, are excellent at every level.
Reply from Shyam Desai, Operations Officer at Culverhayes Nursing Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We are extremely proud of our staff and new manager who continue to uphold our high standards. We have passed on your comments to our team at Culverhayes and they have been very grateful to receive them.

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Review from M P (Wife of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been coming to the home for a number of years and seen the changes that have occurred nearly all for the better. It continues to improve under the present manager who I believe has medical experience which makes all the difference.
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Review from D T (Wife of Resident) published on 30 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Culverhayes is an excellent care home. The staff are so very kind, friendly, caring and helpful. Personally I was pleasantly surprised in the way my wife settled and they supported me. I can't speak highly enough. They are so understanding.
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Review from A H (Sister of Resident) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
First impressions, a very clean and welcoming home. Lovely and helpful staff who seem very understanding of the needs of the people they look after. Good parking. A lovely nursing home.
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Review from F G (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We would like to thank all the staff at Culverhayes for making our mum so welcome and trying their very best to help her settle. Mum has a challenging range of symptoms and they met every one head-on, trying to help both her and us. We couldn't have asked for more as a family - I have never seen such
gentle and patient carers. Thank you.
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Review from C L (Daughter of Resident) published on 22 November 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
As most staff members are foreign and most residents are hard of hearing - communication is clearly difficult. I have witnessed on every visit, residents trying to talk/explain something to staff but being totally blanked. Staff sit and watch TV rather than spend time trying to interact with residents.
The staff are pleasant but not good for the role.
Reply from Aurelia, Head Office at Culverhayes Nursing Home

Dear C L, We appreciate your feedback. We are proud to have an international team, where the care team are fully able to communicate with our residents. Furthermore, our residents and relatives cannot speak highly enough about our staff, giving us positive feedback on a daily basis. We do provide group activities, as well as 1 to 1 engagement by our carers, who are doing so with pleasure and commitment. The Home Manager would be happy to discuss the raised concerns and hopefully, come to a solution.

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Review from B R (Mother of Resident) published on 11 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff at Culverhayes are caring and respectful. I would like to give them all a medal. They all so an amazing job.
I am truly grateful to them all. They always show kindness and care to my daughter and myself at all times.
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Review from Susan B (Daughter of Resident) published on 13 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always so kind and respectful. They go out of their way to comfort and stimulate and I cannot praise them enough. The common rooms are not flashy or stylish but such superficial qualities are more than compensated by the level of care.
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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Culverhayes Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.721 for Culverhayes Nursing Home is calculated as follows: ( (239 Excellents x 5) + (71 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 319 Ratings = 4.721
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Culverhayes Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Anaz Puthaparambil Basheer

Job Title: Registered Home Manager

Experienced Head with a demonstrated history of working in the hotel, hospital & healthcare industry. Skilled in Management, Customer service, account management, Business development, and program Management. Strong professional with QCF NVQ 5 in Health and social care, LMC and Hotel Management. A passionate individual who has immense care and love for his profession.


A person who enjoys cooking and travelling.
Husband to a lovely wife and Father to a handsome son and a beautiful daughter.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Culverhayes Nursing Home to verify any information. View our terms and conditions. Culverhayes Nursing Home has an Enhanced Service - more info.