Culverhayes Nursing Home

Lymore Avenue, Twerton, Bath BA2 1AY
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9.7 57 Reviews
  • Culverhayes Nursing Home, Bath
Culverhayes Nursing Home was originally Culverhayes School. It occupies a prime position at the highest point of Lymore Avenue, with spacious grounds and stunning views of Bath.

The home has three separate wings dedicated to care and support to meet the varying types and levels of need of the people living in the home.

The Cherryblossom GF/FF and Bluebell Wings are environments for mental disorder and/or dementia. The Cherryblossom FF Wing is designed primarily for dementia care for those in the middle to late stages of dementia, who might require extra support.

The home has been decorated to enable stimulation and orientation and the grounds contain safe and secure areas enabling Residents to move freely. Residents have the convenience of a local corner shop, which is frequently visited for everyday items. The adjacent playing grounds also contribute to the real community atmosphere surrounding Culverhayes.

Long or short-term care, respite, convalescence, and placement care is offered to those that need specialist care, and palliative care can also be provided.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1800 – £1850
  • Self-Funded Residential Dementia Care: £1800 – £1850
  • Self-Funded Nursing Care: £1800 – £1850
  • Self-Funded Nursing Dementia Care: £1800 – £1850
  • RESPITE Self-Funded Residential Care: £1800 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1850
  • RESPITE Self-Funded Nursing Care: £1800 – £1850
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1850

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

These prices are only a guideline, please contact Culverhayes Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anaz Basheer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Residents aged 50 years and over
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (65)

Parking

  • There are available parking spaces on site for visitors.

Culverhayes Nursing Home Reviews (57)

9.7

Culverhayes Nursing Home has a Review Score of 9.7 (9.721) out of 10, based on 27 reviews in the last 2 years.
Over all time Culverhayes Nursing Home has 57 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Culverhayes Nursing Home
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Total of 57, showing 41-57
Review from Paul B (Power of Attorney of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a calm atmosphere.
Staff are happy and like their managers.
All the staff are very approachable and helpful.
Residents seem happy and appear to be well cared for.
Staff always phone and report any 'events'.
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Review from Martin H (Son of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the standard of care.
Everyone in Hayes Unit is part of the 'family' (staff and residents) - which is good for all concerned.
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Review from Clive U (Son of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care very good. Staff very helpful and look after Dad very well. The staff are always happy in their work and cannot do enough to help.
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Review from Tamara S (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Hayes Unit for nearly a year and I cannot recommend it highly enough. The staff are caring and attentive and know her needs inside out. My symptom is missed and their attention to detail is faultless. I know that my mother is being cared for in the best possible way.
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Review from G S (Husband of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been at Culverhayes for 8 years and throughout that time she has been looked after with great care and sympathy. Unavoidable changes of staff have been managed without any adverse effect on the quality of care. There is always a very happy and friendly atmosphere at the home and I am grateful
for my wife's life having been made as content as possible.
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Review from Graham U (Son of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad has been in Culverhayes since February 2019 and has settled in very quickly. The staff are fantastic dad thinks they are all great. Thank you.
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Review from Matt Y (Son of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Culverhayes has been fantastic for my mum. The staff are exceptional. They are always warm, caring and genuinely friendly with Mum and help her with her daily needs. Mum is always well presented and clean which helps her keep her dignity. Keep up the great work. Thank you.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Dear Matt,


Thank you for taking the time to write us a review. We are very glad to hear that your mother is happy in her home. Your kind words have been passed on to our team at Culverhayes!


Warm regards,


The Cedar Care Family

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Review from J M (Wife of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received excellent care at Culverhayes.
All the staff were very kind and it was a pleasure to visit knowing that he was comfortable and so well looked after.
I have already recommended Culverhayes to a friend and also to a pharmacist who was enquiring.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Thank you for your kind words. We're very happy to hear that your husband was well cared for at Culverhayes. I have passed on your words to the team at Culverhayes.


Warm regards,


The Cedar Care Family.

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Review from Douglas H (Brother-in-law of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very good at their job.
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Review from Paula E (Wife of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care given to my husband by the dedicated staff at Culverhayes (Hayes unit). He always looks clean and tidy and reacts well when the carers try to talk to him. He is shown respect and kindness. My husband loves the food and is helped to eat it as this is necessary. They should
feel proud of the results they achieve, I am made to feel very welcome on my frequent visits.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Dear Paula,


Thank you very much for taking the time to write this review. We are very glad to hear that your husband is settled and you feel welcome in his home.


Your kind words are evidence of our team's hard work and it means a lot to them when they receive such wonderful feedback. I'll be sure to pass this on to them.


Warm regards,


The Cedar Care Family

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Review from Richard S (Husband of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of care are diligently carried out by professional, caring staff who go the 'extra mile' in carrying out their duties.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Dear Richard,


Thank you for your kind words, they have been passed on to the team.


Warm regards,


The Cedar Care Family

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Review from Elainie W (Wife of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled into his new surroundings with the help of care assistants who all display patience, care and love to all in their care.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Dear Elaine,


Thank you for taking the time to write this wonderful review. We are happy to hear that your husband has settled into his new home. Your kind words have been passed onto the team, and they are very grateful for such feedback.


Warm regards,


Shyam Desai

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Review from P S (Wife of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the staff, so helpful, the way patients are looked after. The care is good, everyone is so friendly and patients are well cared for.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Thank you for taking the time to write this review. Your kind words have been passed on to our team at Culverhayes, it means a lot to them!


Warm regards,


The Cedar Care Family

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Review from Dora S (Wife of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied with the care my husband receives, always plenty of food when I come to feed him. His clothes are always very clean, also my husband. His room is adequate for his needs. It is lovely to have a garden to take my husband in when the weather gets warmer.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Dear Dora,


Thank you for taking the time to write this lovely review. Your kind words have been passed on to the team at Culverhayes.


Warm regards,
The Cedar Care Family

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Review from Mary P (Sister-in-law of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care, approachable when any help is needed. Nothing is too much trouble. When we visit we are taken care of and made very welcome. We also get a nice drink.
Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home

Dear Mary,


Thank you for your kind words, they mean a lot to us! I am glad to hear that you feel very welcome when you visit Culverhayes, our team strives to create such an atmosphere.


Warm regards,


The Cedar Care Family

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Review from John D (Son of Resident) published on 2 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following my father having a lengthy hospital stay and his previous care home not being able to provide the care he would need, he took up residence in May 2018 and had a wonderful 10 months on the Lymore wing. The staff were exceptionally welcoming, caring and kind to him and he made some good friends,
both with the staff, other residents and visitors. This was a vast improvement on the previous couple of years prior to moving to Culverhayes where he had not wanted to mix with other people. The continuing wonderful care and warmth provided by the staff and management to both dad and us, the family, continued right up to dad sadly leaving us. At that distressing time, the staff and management provided great comfort and support to us helping us get through.
Thank you to all involved at Culverhayes Nursing Home in following the motto 'Giving life to years' for my father.
Reply from Shyam Desai, Cedar Care (Owner) at Culverhayes Nursing Home

Dear John,


We would like to thank you for your kind words. The team strive to create the best experience and environment for our residents and everyone who is a part of Culverhayes. Knowing that your father experienced an improvement in his health and enjoyed their care and warmth means a lot to them.


We would also like to express our deepest condolences for your loss, your father will be greatly missed.


Warm regards,


The Cedar Care Family

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Review from Ian T (Son of Resident) published on 22 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the 2.5 years my mother was at Culverhayes I was very pleased with the standard of care provided to her. This was given with the utmost affection, kindness and sensitivity by all members of staff. She had found it difficult to settle elsewhere but immediately responded well to the approach taken
at Culverhayes. I have only the highest praise for all the staff. Visitors are warmly welcomed and I have very happy memories of my mother's time there.
Reply from Aurelia, Head Office at Culverhayes Nursing Home

Thank you so much for this lovely review. We are so pleased to hear that your Mum enjoyed the home and that you were all happy with the care that she was surrounded with. We treat our residents with the love and respect that we’d want for our own family. Your kind words will be shared with the staff in Culverhayes.

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Current Review Score: 9.7 (9.721)

Overview of Review Score

The Review Score of 9.7 (9.721) out of 10 for Culverhayes Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.721 for Culverhayes Nursing Home is calculated as follows: ( (239 Excellents x 5) + (71 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 319 Ratings = 4.721
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Culverhayes Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Anaz Puthaparambil Basheer

Job Title: Registered Home Manager

Experienced Head with a demonstrated history of working in the hotel, hospital & healthcare industry. Skilled in Management, Customer service, account management, Business development, and program Management. Strong professional with QCF NVQ 5 in Health and social care, LMC and Hotel Management. A passionate individual who has immense care and love for his profession.


A person who enjoys cooking and travelling.
Husband to a lovely wife and Father to a handsome son and a beautiful daughter.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Culverhayes Nursing Home to verify any information. View our terms and conditions. Culverhayes Nursing Home has an Enhanced Service - more info.