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Care Provided by Osborne Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Osborne Court for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Genie Care Homes
- Private Owned
Person in charge
- Sophie Guy(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (42)
- Couples/Companion Rooms (8)
- Single Rooms with ensuite Wet Room (1)
Parking
- Free onsite parking
Are you the Owner/Manager of Osborne Court?View your Advertising Options
Osborne Court Reviews (33)
8.5
Osborne Court has a Review Score of 8.5 (8.491) out of 10, based on 4 reviews in the last 2 years.
Over all time Osborne Court has 33 reviews.
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Overall Experience
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Review from J C (Friend of Resident) published on 8 July 2021 Submitted via Website•
Overall Experience
After many months of only being able to talk to my friend via FaceTime, I was delighted to be able to visit and see my friend face to face. She is looking very well and tells me how much she loves living in the home, the activities are well suited, the food is delicious, and the home is very caring. The manager is very approachable and has definitely made a difference to the home since I last visited, the displays on the reception wall of the summer beach scenes are so lovely.
I have to say how calm and pleasant my visit to the home was, and everyone was so welcoming and professional, and I felt very at ease that they are making sure the home is safe from Covid as the testing was a top priority on arrival. Well done!
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Review from Alan W (Brother of Resident) published on 3 June 2021 Submitted via Website•
Overall Experience
I have noticed a great improvement in him. Since being in the home, he's gone from being emotional and confused to being settled and finding his sense of humour again. The way he interacts with all the staff is great. I just wish we could be a bit closer, so we could help with his care more.
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Review from Jean M (Resident / Service User) published on 6 May 2021 Submitted via Postal Card•
Overall Experience
I am very happy here and so relaxed.
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Review from Jane W (Daughter of Resident) published on 15 April 2021 Submitted via Postal Card•
Overall Experience
In the short time we have been coming here, I have always been made very welcome. A very friendly atmosphere. The carers are excellent. My mother has settled in very quickly and enjoys it. Thanks to all the staff.
↩Reply from Olivia Shields, Marketing Assistant at Osborne Court
Thank you, Jane, for your positive feedback towards Osborne Court Care Home. One of our top priorities is to provide comfort in the home so all residents feel welcomed. We are so pleased to hear how well your mother has settled in.
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Review from Jane M (Daughter of Resident) published on 3 February 2021 Submitted via Website•
Overall Experience
Due to the sudden and unforeseen closure of her previous care home, Mum was only resident in Osborne Court for a few weeks before her passing. Mum was welcomed with open arms and the transition was done seamlessly by the Manager and the Team. Due to Covid restrictions, Mum needed to be isolated and care was taken to accommodate her in a downstairs bedroom so that family were able to maintain contact with Mum via the window. Mums' physical and mental health needs were professionally assessed and every care was taken by staff to make sure these were met. The staff at Osborne Court were kind, caring and empathetic to both Mum and our family and constant contact was maintained with issues surrounding Mums' health and wellbeing also the aftercare afforded to our family after Mum's death was much appreciated. I would highly recommend Osborne Court as a lovely caring home.
↩Reply from Olivia Shields, Marketing Assistant at Osborne Court
Thank you, Jane, for your comments about your recent experience at Osborne Court Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Ann S (Niece of Resident) published on 23 July 2020 Submitted via Website•
Overall Experience
I am extremely happy with care delivered by Osborne Court, all the staff have been very approachable and have made my relative feel at home and part of a family, she had settled really well. I have been kept well informed especially in these difficult circumstances, I would thoroughly recommend the care and service they have provided.
The staff have made a great effort to update the decor recently and it really improves the whole ethos when you enter the building. Well done.
↩Reply from Olivia Shields, Marketing Assistant at Osborne Court
Thank you, Ann, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review from Marilyn (Daughter of Resident) published on 23 July 2020 Submitted via Website•
Overall Experience
I feel Mum is extremely well looked after, the staff are always very helpful, kind and considerate. I am quickly informed of any health problems, and the staff are very efficient at making sure the correct medical team are called to deal. I always feel Mum is in completely safe hands and my mind is at rest that she is being totally looked after in the best possible way.
↩Reply from Olivia Shields, Marketing Assistant at Osborne Court
Thank you, Marilyn, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Osborne Court Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Tony C (Son of Resident) published on 23 July 2020 Submitted via Website•
Overall Experience
The staff at Osborne Court can only be described as amazing. Their care and professionalism exceed their job descriptions, always helpful understanding of individuals requirements and they always have patience in abundance. I feel very reassured that my mum is in good care, I am made aware of anything that they feel I should know and have kept the recent problems we have all gone through at arm's length, they cannot be rewarded enough.
Kind Regards.
↩Reply from Olivia Shields, Marketing Assistant at Osborne Court
Thank you, Tony, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care, we hope to see you again soon.
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Review from Kim O (Daughter of Resident) published on 6 December 2018 Submitted via Postal Card•
Overall Experience
Mum has settled in very well in Osbourne Court Care Home. The care she receives is second to none. The carers go "The extra mile" not just doing the practical things but also showing affection and making her laugh. I know she has the best possible care!
↩Reply from Ronnie Cavanagh, Marketing at Osborne Court
Thank you, Kim, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Osborne Court Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from R R (Brother of Resident) published on 28 November 2018 Submitted via Postal Card•
Overall Experience
Staff are very attentive to my brother. They take care of him in spite of his being fairly stubborn over certain activities eg personal care. The home is very well kept with cleanliness and attention is very good. One challenge is to retain managers. In 2.5 years there have been 4! Overall well done to staff.
↩Reply from Ronnie Cavanagh, Marketing at Osborne Court
Thank you for letting us know how we are doing at Osborne Court Care Home. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from Susan R (Daughter-in-law of Resident) published on 30 August 2016 Submitted via Postal Card•
Overall Experience
I have been very happy since my brother-in-law has been in here. I think we chose the right one. I am very happy with the staff. They are so caring. xxx
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Review from John B (Resident / Service User) published on 15 March 2016 Submitted via Postal Card•
Overall Experience
I am very happy here with the food and care staff. The room could be a bit bigger. Enjoy talking with the staff, when I ring my bell staff will come within 2 minutes.
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Review from Ann S (Daughter of Resident) published on 15 March 2016 Submitted via Postal Card•
Overall Experience
My dad lives at Osborne Court, he is very happy there. He enjoys the staff talking with him is very happy with the care he gets. Staff support him with his needs night and day. His room is cleaned each day. He does not like some of the food, it could be better some days. He enjoys going out in the garden in the summer.
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Bed Vacancies
Please contact us for latest vacancies.
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