Druid Stoke Care Home

Overall Druid Stoke care home is a lovely caring safe place for your loved ones who just need a little bit more help in life, and from the bottom of my heart I can never thank them enough for the care they have given my mother .

Always found staff to be extremely helpful and nothing is too much trouble, from kitchen staff to nurses, right across the board. We are always greeted with a smile and if we had to single out anybody it would be the staff who keeps us informed on a regular basis.

I have been associated with Druid Stoke Residential Home for over 12 years, my aunt has been a resident since July 2009 and is now 102 years old and still going strong! I am her next of kin and persuaded her and her late husband to come to Bristol after spending 62 years living and working in Paris, so I had to choose a home for them without their input in any way! I was very fortunate to decide on Druid Stoke, they haven't let me down. I have found the care and attention that staff have consistently given my aunt to be of the highest standard, and I feel very lucky to have had the chance to discover this delightful home and to see her looked after so kindly, professionally and diligently (she's not always the easiest of people to please!) over all these years. I hope there are many more years to come.

Staff very friendly and home clean and tidy, relaxed atmosphere, lovely gardens.

The home manager is a huge support to us all. Dad completely loved her.

Mum has always been looked after carefully and kindly. She was very confused when she first went in and was always dealt with patiently. Mum has now developed a good rapport with the carers and nursing staff. Whenever we speak to her, she always seems happy. Thank you.

During the current Coronavirus pandemic, Druid Stoke staff and families have worked hard to ensure the home have remained Covid free. We have been able to keep in contact with Mother weekly.

Mum has been in Druid Stoke since October 2019 receiving palliative care. This was new for all of us, and all the staff made us (including mum) feel very welcome and put our minds at ease. Mum has settled in really well, and I cannot fault the staff at all. Especially in these uncertain times with COVID-19, they have kept in touch with us and set up weekly Skype calls so my sister, mum and I can enjoy a virtual conversation, as we are unable to visit. Amazing home and amazing staff. Definitely a 10/10 from me.

Mum is now in her ninth month of living at Druid Stoke Care Home, and she has received consistently good care from day one. Before lockdown in March, all family members were welcomed with kindness. Since lockdown, staff have worked hard to keep spirits up for Mum by taking the time to exchange a few works passing her door and fo us with weekly Skype calls.

Druid Stoke has taken excellent care of my parent. The staff is kind, welcoming, and interested in them. Medical care is proactive and responsive to family observations. Activities are varied. The toddler group is much appreciated. The gardens are great. Some rooms may be small but are suitable for my parent. Coronavirus care has been superb. Contact has been maintained by Skype. The families of all the staff must be doing a fantastic careful role supporting them.

Staff was extremely caring and my father was treated with respect and dignity at all times. I cannot thank them enough and would recommend it to anyone.

I would recommend this care provider, my grandad was always included in social activities, his needs and wants always met and his comfort and sense of home always made a priority.

The care my mum received at Druid Stoke Care Home was exceptional. Support was provided to me and my family through a very difficult time when she moved in. Care was thoughtful and personal, it also encouraged independence and dignity throughout wherever possible. Visitors were welcomed anytime and there were many activities and social events were organised for residents. Mums end of life care was also kind and compassionate. I cannot recommend highly enough.

My mother has been here for nearly 6 years and I have always found all the staff very accessible and helpful and they look after my mother's needs very well. I would highly recommend the home in every way.

I am very satisfied with the care I receive. The food is excellent. Every member of staff does all they can to ensure that I am looked after. My family are pleased that they have been kept informed about my condition. Than you very much indeed.

The level of care in which our gran received was outstanding. The hardworking, caring and compassionate staff were incredible and simply nothing was any trouble for them. The rooms and grounds are top class. The level of care and engagement was beyond words. All the staff were so helpful, friendly and kind. The food is incredible all cooked fresh daily, top marks to the kitchen staff. Our gran said the food is excellent in this hotel (bless her). From the bottom of our hearts thank you for the excellent care.

I am impressed by the loving care given to my wife during her stay a the care home. I am also very grateful to the caring and love given to me during the last two weeks of my wife's life.

My mother had recently moved in with us in Bristol from Birmingham, she needed somewhere to stay while we went on our annual holiday. From the very first visit, the staff have made us all feel welcome and explained and answered our questions thoroughly. My mother, who was very anxious at first, had a ball. She met lots of friends, joined in group therapies and hasn't stopped telling us about it. She'll be back next year for her holiday she said!

My only concerns are the length of time taken to arrange for a suitable wheelchair and to arrange for the removal of redundant peg feed (now both underway).

She enjoys all her food as well. It's wonderful care. If I ever needed a care home, this one would be my only option because it's top class.