Clarence Park

7/9 Clarence Road North, Weston-super-Mare BS23 4AT
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9.4 45 Reviews
  • Clarence Park, Weston-super-Mare
This high-quality care home in Weston-super-Mare provides a range of services, including residential care, nursing care, palliative care, and respite care.

The skilled and dedicated team delivers bespoke, person-centred support to every resident.

With a nursing team available 24 hours a day, families can have complete peace of mind knowing their loved ones receive round-the-clock care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Teresa Monk (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Residents aged 50 years and over
  • Ages 41+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • N/A

Parking

  • Off street parking

Clarence Park Reviews (45)

Total of 45, showing 41-45
9.4

Clarence Park has a Review Score of 9.4 (9.353) out of 10, based on 16 reviews in the last 2 years. Over all time Clarence Park has 45 reviews.

Overall Experience

  • 22
  • 20
  • 3
  • 0
  • 0

Date Published

45
13
15
16
29

Review from R D (Husband of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarence Park is a development of a large traditional house affording a variety of communal lounges with modern individual rooms for the residents. Carers and nursing staff are always in attendance ready to respond to needs or situations with humour, patience and loving concern. Residents are known
and are treated as individuals. It is reassuring to me that my wife is in their care.

Reply from Sharon Warren, Public Relations Manager at Clarence Park

Thank you so much for kindly taking the time to write such a lovely review of Clarence Park. The staff will be thrilled to receive such wonderful comments and I will be sure to share this with them all. On behalf of Notaro Homes, thank you once again.

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Review from Dave T (Husband of Resident) published on 8 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I selected this care home after examining 7 others and I am glad I did. My wife has incurable cancer and is very well cared for. The staff are dedicated and competent they are all motivated and well managed. The general management of the house is excellent. I have no complaints.

Reply from Sharon Warren, PR Manager at Clarence Park

Dear Mr Thomson, on behalf of Clarence Park and N. Notaro Homes, thank you for taking the time to write a review. It's always lovely to hear from relatives that their loved ones are happy and being well cared for. I will be sure to share your review with the relevant staff, best wishes

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Review from Mike G (Son of Resident) published on 26 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care my mother received at Clarence Park. Their overall attitude was one of kindness and compassion. Any personal needs seemed to be dealt with promptly and with kindness. They are very good at dealing with the whole family and we were always kept informed of any developments,
no matter what time of day or night it was. The home itself is very light and airy and is situated in a very good position, being right opposite Clarence Park and the seafront.

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Review from Beryl N (Daughter of Resident) published on 9 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 104 years old and ahs been residing in Clarence Park care home for nearly six years. The home is always kept spotlessly clean, with no unpleasant urine smell, as is often the case with some care homes. My family and I have always found the staff to be very pleasant and helpful, and treat
my mother with caring, kindness and respect, attending to all her needs. Since my mother has lived at Clarence Park Care Home she has been happy and contented.

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Review from H M (Son of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for six years, having originally entered care voluntarily rather than from necessity. Both she and her family have been very pleased with the facilities at the home and the attentive and caring staff.

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Current Review Score: 9.4 (9.353)

Overview of Review Score

The Review Score of 9.4 (9.353) out of 10 for Clarence Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.353 for Clarence Park is calculated as follows: ( (95 Excellents x 5) + (68 Goods x 4) + (26 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 190 Ratings = 4.353

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clarence Park is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

Teresa

Teresa Monk

Job Title: Care Home Manager

Joined: 2010

Teresa was born in Rainham Essex and started her nursing carer at the age of 14, volunteering at Saint George’s hospital in Hornchurch. In 1986 Teresa moved to the West Country with her family and continued working in various care homes and progressing through her career. This has included working for Notaro homes in previous years. For the past twenty years, Teresa has been nursing and managing an acute medical area. This involved working closely with a wide range of multidisciplinary teams to ensure delivery of care to a high standard.
Most recently Teresa has moved her mother down to the southwest and has reviewed her working career and felt returning to Notaro homes would provide her with the opportunity to provide the high standard of care that she believes should be available to everyone. Teresa believes in working closely with residents, their families and friends and her team members to achieve a warm, friendly and homely place to live and work at Clarence Park Care Home Weston Super Mare. Teresa has a strong family grounding and enjoys spending time with her family and quality time with her seven, soon to be eight grandchildren. Teresa enjoys DIY and taking care of her dog, tortoise and fish and hates shopping so loves the internet.
If you would like to contact Teresa, Please call the home.

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