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Trevena is a self-contained wing providing warm, reassuring surroundings for those...
Hillcrest House Nursing Home has a highly qualified team of Managers and professional nursing staff, able to personally assess each residents' nursing, medical and dietary needs, ensuring every resident receives the best possible care and treatment available - 24 hours a day. There is also a dedicated team of trained Care Assistants and support staff. Offering exceptional care since 1989.
Trevena is a self-contained wing providing warm, reassuring surroundings for those with dementia. Managed by specialist staff with a passion for dementia care and high standards.
Not everyone needs full nursing care, Hillcrest House offers residential care within a ground floor wing with easy access outside. Residents have peace of mind of knowing, that if needed, nursing care is on hand. There is a busy team of activity staff for those who wish to participate.
Also short stays and respite/convalescent care. The home has a dignity champion. Staff are selected for their individual experience and aptitude and their genuine desire to give the loving care and support extended to all residents. With the highest standards of in-house and external training.
Care Provided by Hillcrest House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Hillcrest House Nursing Home to confirm what's included and get a personalised quote:
The fees quoted are a guide only. All potential residents will be assessed by a senior nurse or Manager from Hillcrest House and a fee proposed depending on the person's needs. Whenever funding from social services or the Health Authority are available an independent assessment is also carried out. The home is able to advise on funding that may be available some of which is not means tested. Double rooms are only used for couples or may be available as single rooms.
The price(s) shown are provided by the care home. Contact Hillcrest House Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Minster Care Group
- Private Owned
Person in charge
- Paula Haynes-Parry (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2017
Room Information
- Single Rooms (65)
- Couples/Companion Rooms (5)
Visiting
- Visitors are welcome whenever residents would like to see them. Reception is covered 6 days a week and there is a doorbell if the reception is unattended. To protect the residents please do not visit if experiencing any stomach upset symptoms within the last 48 hours, or have any flu symptoms. Infection Control is everyone's responsibility.
Parking
- There is free parking on the level adjacent to the main reception with easy access off Barbican Road. There is a railway station in Looe and bus links.
Hillcrest House Nursing Home Reviews (44)
Hillcrest House Nursing Home has a Review Score of 9.6 (9.636) out of 10, based on 22 reviews in the last 2 years.
Over all time Hillcrest House Nursing Home has 44 reviews.
My husband was admitted to Hillcrest House Care Home from hospital. I could not fault any of the Hillcrest staff from the reception who were very friendly and ready to answer any queries. I have every respect and gratitude for all the staff who cared for my husband. They were very kind towards my...
My husband was admitted to Hillcrest House Care Home from hospital. I could not fault any of the Hillcrest staff from the reception who were very friendly and ready to answer any queries. I have every respect and gratitude for all the staff who cared for my husband. They were very kind towards my husband and towards myself when visiting. While he was at Hillcrest, I always felt confident that he was in the right place, given his condition, and that meant so much for myself and the family. Thank you so much Hillcrest.
Kind Regards.
My Mum has been a resident of Hillcrest House for seven months. Hillcrest always appears a happy and welcoming place and Mum has settled in well. The care Mum receives from the wonderful staff is great and the management are very responsive and supportive to our family's needs. There are various...
My Mum has been a resident of Hillcrest House for seven months. Hillcrest always appears a happy and welcoming place and Mum has settled in well. The care Mum receives from the wonderful staff is great and the management are very responsive and supportive to our family's needs. There are various activities going on during the week which are tailored to the residents' particular interests and the meals provided are wholesome. I can recommend this very clean and friendly home and I would like to take the opportunity to thank all the staff for their kindness and loving care of my Mum and the tremendous support they give to our family.
Thank you so much for your kind words, given the changes that have been made at Hillcrest this year it is good to know that our staff continue to support everyone in their care.
The staff provide activities, music, games inside and outside - weather permitting (summer time).
Food is...
The staff provide activities, music, games inside and outside - weather permitting (summer time).
Food is well cooked with a choice of menu with snacks brought round during the day. The home is also pet friendly with all the patients and staff enjoying the happiness the pets provide.
I consider myself and my Mum lucky to have her reside at Hillcrest as previously when having respite in other homes with her late husband my father's care standards were poor on care.
I hope if you're considering care for a loved one this might help.
My sister-in-law has been a resident of Hillcrest House for approximately 2 years. She is very happy. Meals are wonderful and staff are brilliant, care is their no. 1 priority. There are activities going on. A very friendly and a very clean home. I could not recommend this care home to anyone as I...
My sister-in-law has been a resident of Hillcrest House for approximately 2 years. She is very happy. Meals are wonderful and staff are brilliant, care is their no. 1 priority. There are activities going on. A very friendly and a very clean home. I could not recommend this care home to anyone as I already have. I would like to thank all the staff for their kindness and loving care. I could not wish for better.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 October 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hillcrest House Nursing Home.
Accreditations
There are no accreditations posted yet for Hillcrest House Nursing Home.
Meet the Team (1)

There are 3 Registerd Managers at Hillcrest House who manage the staff and oversea the care. Shelley Blyth is also Matron in our General Unit and a...
There are 3 Registerd Managers at Hillcrest House who manage the staff and oversea the care. Shelley Blyth is also Matron in our General Unit and a Registered General Nurse. Steve Jones is also manager of our Dementia Unit and a Registered Mental Nurse. They are supported by Registered Nurses with a wide range of experience.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillcrest House Nursing Home to verify any information. View our terms and conditions. Hillcrest House Nursing Home has an Enhanced Service -what an Enhanced Service includes.