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Hillcrest House Ltd

Barbican Road, East Looe, Looe, Cornwall PL13 1NN
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Hillcrest House Ltd, Looe
Hillcrest House Ltd, Looe
Hillcrest House Ltd, Looe

Hillcrest House Nursing Home has a highly qualified team of Managers and professional nursing staff, able to personally assess each residents' nursing, medical and dietary needs, ensuring every resident receives the best possible care and treatment available - 24 hours a day. There is also a dedicated team of trained Care Assistants and support staff. Offering exceptional care since 1989.

Trevena is a self-contained wing providing warm, reassuring surroundings for those...  

Care Provided by Hillcrest House Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,450
Residential Dementia CareFrom £1,450From £1,450
Nursing CareFrom £1,500From £1,450
Nursing Dementia CareFrom £1,550From £1,450

The fees quoted are a guide only. All potential residents will be assessed by a senior nurse or Manager from Hillcrest House and a fee proposed depending on the person's needs. Whenever funding from social services or the Health Authority are available an independent assessment is also carried out. The home is able to advise on funding that may be available some of which is not means tested. Double rooms are only used for couples or may be available as single rooms.

Contact Hillcrest House Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Paula Haynes-Parry (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (65)
  • Couples/Companion Rooms (5)

Visiting

  • Visitors are welcome whenever residents would like to see them. Reception is covered 6 days a week and there is a doorbell if the reception is unattended. To protect the residents please do not visit if experiencing any stomach upset symptoms within the last 48 hours, or have any flu symptoms. Infection Control is everyone's responsibility.

Parking

  • There is free parking on the level adjacent to the main reception with easy access off Barbican Road. There is a railway station in Looe and bus links.

Hillcrest House Ltd Reviews (43)

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9.6

Hillcrest House Ltd has a Review Score of 9.6 (9.625) out of 10, based on 21 reviews in the last 2 years. Over all time Hillcrest House Ltd has 43 reviews.

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Review from Cathy A (Daughter of Resident) published on 10 November 2022 Submitted via Website
Overall Experience

My Mum has been a resident of Hillcrest House for seven months. Hillcrest always appears a happy and welcoming place and Mum has settled in well. The care Mum receives from the wonderful staff is great and the management are very responsive and supportive to our family's needs. There are various activities going on during the week which are tailored to the residents' particular interests and the meals provided are wholesome. I can recommend this very clean and friendly home and I would like to take the opportunity to thank all the staff for their kindness and loving care of my Mum and the tremendous support they give to our family.

Reply from Paula Haynes-Parry, Home Manager at Hillcrest House Ltd

Thank you so much for your kind words, given the changes that have been made at Hillcrest this year it is good to know that our staff continue to support everyone in their care.

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Review from John P (Son of Resident) published on 14 April 2020 Submitted via Website
Overall Experience
My Mother has been at Hillcrest for nearly 3 years and has acute Dementia with extra care issues on top also being unable to feed or drink for herself. The care she receives is first rate.
The staff provide activities, music, games inside and outside - weather permitting (summer time).
Food is well cooked with a choice of menu with snacks brought round during the day. The home is also pet friendly with all the patients and staff enjoying the happiness the pets provide.
I consider myself and my Mum lucky to have her reside at Hillcrest as previously when having respite in other homes with her late husband my father's care standards were poor on care.

I hope if you're considering care for a loved one this might help.

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Review from Jennifer H (Sister-in-law of Resident) published on 6 June 2017 Submitted via Postal Card
Overall Experience

My sister-in-law has been a resident of Hillcrest House for approximately 2 years. She is very happy. Meals are wonderful and staff are brilliant, care is their no. 1 priority. There are activities going on. A very friendly and a very clean home. I could not recommend this care home to anyone as I already have. I would like to thank all the staff for their kindness and loving care. I could not wish for better.

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Cleanliness
Treated with Dignity
Food & Drink
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (1)

Sharon Keast
Sharon KeastJob Title:Registered Manager

There are 3 Registerd Managers at Hillcrest House who manage the staff and oversea the care. Shelley Blyth is also Matron in our General Unit and a Registered General Nurse. Steve Jones is also manager of our Dementia Unit and a Registered Mental Nurse. They are supported by Registered Nurses with a wide range of experience.

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