St Benet's Court, Newton Abbot, Devon
St Benet's Court, Newton Abbot, Devon
St Benet's Court, Newton Abbot, Devon

St Benet's Court is a homely accommodation dating back to Victorian times, that has been thoroughly renovated to be suitable to a wide range of personal care needs.

A friendly service and pleasing interior is well-complemented by mature gardens, full of wildlife and with waterfall-fed ponds, that provide endless hours of fascination for residents.

Together with professional care, service users enjoy a wide range of additions as part of a varied activities programme, such as reminiscence and music therapy, exercise classes and sensory activity.

Group: Devon Care Group

Person in charge: Beth Smith (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 60+.

Single Rooms: 28

Shared Rooms: 2

Rooms with ensuite WC: 24

Weekly Charges Guide: Personal Care Single from £600 , Personal Care Shared (per person) from £600 (These prices are only a guideline, please contact St Benet's Court to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on St Benet's Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 St Benet's Court has a Review Score of 9.4 (9.424)

The Review Score of 9.4 (maximum of 10) for St Benet's Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for St Benet's Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.643 for St Benet's Court is calculated as follows: ( (54 Excellents x 5) + (30 Goods x 4) ) ÷ 84 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.781 Points relating to the number of positive Reviews for St Benet's Court is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.4 Target = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Benet's Court?

  • Extremely LIKELY
    5
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Benet's Court

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

If I cannot live in my home, St Benet's Court is the next best place to be. The only problem is laundry day. Attention from managers and day carers are excellent but some carers overnight are 'less caring'.

How likely would you be to recommend St Benet's Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nikki Rogers, Director at St Benet's Court responded to this review on 30 Aug 2017:

Thank you for your kind comments and we are pleased that generally you feel everything is excellent. Please rest assured that we will look into any negative comments we receive and let you know the outcomes

My mother (89 years) has suffered from dementia since 2015 and was cared for by my father who has since died who too for a short while, was as St Benet's.
The staff have been so kind and caring towards them both. Mum settled very quickly, made friends with staff and residents alike. She loves the company and all the daily activities and she feels safe and at home there. Staff are so caring, patient and respectful. Mum is always clean as is the home. Whenever I have needed to speak to management, the office door is always open, as it is for the residents too.
They always have the time for us. Mum is so much calmer since being there and I believe it is down to the loving, caring environment. I would be quite happy to recommend St Benet's to anyone.

How likely would you be to recommend St Benet's Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum moved to St Benet's from Surrey to be near family soon after my step-dad died. It was a traumatic time especially with the memory loss of Alzheimer's.
What can I say that isn't anything other than positive about the staff at St Benet's. They are a second family to Mum, patient, kind and know how to jolly her along her when she has a down day. Mum has always taken pride in her appearance and care staff spend time helping her coordinate scarves with jumpers so she always looks smart. Those caring touches make all the difference and don't go unnoticed.
Office staff make time to discuss mum's care even when busy and we never feel we have popped in at an inconvenient time.
Kitchen staff make every effort to cater for her even making bacon sandwiches early in the morning! Residents get along well and mum has a lovely friendship group. There is lots of laughing and joking.
We can't thank them enough for helping mum to find enjoyment in life again.

How likely would you be to recommend St Benet's Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

As a very frequent visitor to this care home over the past 5 years, I have finally decided to write a review. In the last 5 years the standard of care, support, given to the residents is of an impeccable standard, more so in the last 12 months with a new deputy manager that has progressed up through the chain and has thrived to support staff and services users to the maximum. The home is of a high quality, everywhere nicely decorated and the facilities bathrooms. Kitchens. Lounge immaculately clean, from an overview of this care home dedication from all staff, give the home a calm and relaxed atmosphere, time is properly given to each of the resident's needs, with dignity and respect. The lovely manager of this home has so much compassion for the staff and residents she makes this home complete. A massive well done for such a hard dedicated 24hour care provider would recommend massively to anyone that needs that extra special touch for their loved ones.

How likely would you be to recommend St Benet's Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is very happy here, so I am happy as well.
Thank you all. Continue your good work.

How likely would you be to recommend St Benet's Court? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Whenever you walked into the home you were always welcomed by everybody. If family or friends visited from a long way off a tray of tea and coffee was always brought up to my mother's room. If I was ever concerned about my mother's health and I spoke to the staff they always knew when she was not well. Her care when she was ill was excellent and the care she received the last two days of her life was impeccable. She was given complete dignity and full care for the unconscious patient. The room always looked clean and she was allowed what she wanted for breakfast and whenever she wanted it.
The staff were always polite and very patient with my mother as she was very deaf.

How likely would you be to recommend St Benet's Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad's arrival was very welcoming and stress free. Thanks to the friendly, conscientious staff and efficient management team. Thank You.

How likely would you be to recommend St Benet's Court? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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