St Benet's Court

32 College Road, Newton Abbot TQ12 1EQ
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9.9 70 Reviews
  • St Benet's Court, Newton Abbot
St Benets Court is a warm and welcoming home where residents can truly settle, belong, and stay as their needs change over time.

Families often worry about their loved one being moved when care needs increase, but St Benets Court specialises in supporting people whose mobility, clarity, or health may not be what it was, or be declining, with one promise in mind: someone’s loved one can stay with them, safely and comfortably, even as life changes.

The home combines compassionate, well-trained staff with spacious, adaptable rooms and specialist equipment to ensure comfort, dignity, and safety at every stage.

The team focuses on helping each resident remain as independent and confident as possible, gently adapting care as needs evolve so that residents can continue living in a familiar and reassuring environment.

St Benets Court works closely with families and health professionals to understand each person fully, creating personalised care plans that reflect their strengths, routines, and goals.
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Care Provided by St Benet's Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1350
  • Self-Funded Residential Dementia Care: £1150 – £1350
  • RESPITE Self-Funded Residential Care: £1150 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1350

These prices are only a guideline, please contact St Benet's Court to find out the exact price for your requirements.

Contact St Benet's Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Benet's Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Dower (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (32)

Visiting

  • No appointment is necessary and you are welcome to visit at your convenience but the team recommend booking in advance for a tour of the Care Home.

Parking

  • Free parking available on-site.

St Benet's Court Reviews (70)

9.9

St Benet's Court has a Review Score of 9.9 (9.925) out of 10, based on 38 reviews in the last 2 years.
Over all time St Benet's Court has 70 reviews.

Overall Experience
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Date Published
  • 70
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  • 38
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Reviewer Connection to St Benet's Court
  • 24
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  • 2
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  • 1
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Total of 70, showing 61-70
Review from Laura P (Day Care) published on 6 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I enjoy every minute of being here. I like the home and the people in it, especially the manager. She always has time to accept my wishes to see her and any problems I have personally, she helps me with. The staff are very good, they listen and conduct themselves well. I enjoy my meals, although I don't
have a big appetite, they prepare my food especially for me as I cannot chew and swallow properly. When I stayed here, I found the conditions good, and the attention good. The room was clean and fresh and the bed was made up very well.
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Review from David E (Husband of Resident) published on 5 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very satisfied with the level of care. My wife seems quite settled and shows no sign of distress. Very happy.
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Review from Julia W (Daughter of Resident) published on 29 November 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been very impressed with the high standard of care my mother has received since moving into St Benet's in January 2019. They have always been aware of her individual needs.
I have been particularly impressed with the response when my mother has been unwell or needed medical treatment. We have
felt fully informed and impressed by the staff's vigilance.
Staff have also been very helpful in supporting me to support my mother in the best way regarding her issues with memory.
Reply from Paul Nery, Owner at St Benet's CourtDear Julia, Thank you for your kind review. We always try to treat everyone with dignity, kindness and respect.
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Review from Ann R (Respite Resident) published on 30 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If I cannot live in my home, St Benet's Court is the next best place to be. The only problem is laundry day. Attention from managers and day carers are excellent but some carers overnight are 'less caring'.
Reply from Nikki Rogers, Director at St Benet's CourtThank you for your kind comments and we are pleased that generally you feel everything is excellent. Please rest assured that we will look into any negative comments we receive and let you know the outcomes
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Review from C S (Daughter of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother (89 years) has suffered from dementia since 2015 and was cared for by my father who has since died who too for a short while, was as St Benet's.
The staff have been so kind and caring towards them both. Mum settled very quickly, made friends with staff and residents alike. She loves the company
and all the daily activities and she feels safe and at home there. Staff are so caring, patient and respectful. Mum is always clean as is the home. Whenever I have needed to speak to management, the office door is always open, as it is for the residents too.
They always have the time for us. Mum is so much calmer since being there and I believe it is down to the loving, caring environment. I would be quite happy to recommend St Benet's to anyone.
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Review from Lyn W (Daughter of Resident) published on 8 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to St Benet's from Surrey to be near family soon after my step-dad died. It was a traumatic time especially with the memory loss of Alzheimer's.
What can I say that isn't anything other than positive about the staff at St Benet's. They are a second family to Mum, patient, kind and know how
to jolly her along her when she has a down day. Mum has always taken pride in her appearance and care staff spend time helping her coordinate scarves with jumpers so she always looks smart. Those caring touches make all the difference and don't go unnoticed.
Office staff make time to discuss mum's care even when busy and we never feel we have popped in at an inconvenient time.
Kitchen staff make every effort to cater for her even making bacon sandwiches early in the morning! Residents get along well and mum has a lovely friendship group. There is lots of laughing and joking.
We can't thank them enough for helping mum to find enjoyment in life again.
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Review from Neil P (Friend of Resident) published on 8 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a very frequent visitor to this care home over the past 5 years, I have finally decided to write a review. In the last 5 years the standard of care, support, given to the residents is of an impeccable standard, more so in the last 12 months with a new deputy manager that has progressed up through
the chain and has thrived to support staff and services users to the maximum. The home is of a high quality, everywhere nicely decorated and the facilities bathrooms. Kitchens. Lounge immaculately clean, from an overview of this care home dedication from all staff, give the home a calm and relaxed atmosphere, time is properly given to each of the resident's needs, with dignity and respect. The lovely manager of this home has so much compassion for the staff and residents she makes this home complete. A massive well done for such a hard dedicated 24hour care provider would recommend massively to anyone that needs that extra special touch for their loved ones.
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Review from G H (Son of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy here, so I am happy as well.
Thank you all. Continue your good work.
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Review from Penny H (Daughter of Resident) published on 31 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever you walked into the home you were always welcomed by everybody. If family or friends visited from a long way off a tray of tea and coffee was always brought up to my mother's room. If I was ever concerned about my mother's health and I spoke to the staff they always knew when she was not well.
Her care when she was ill was excellent and the care she received the last two days of her life was impeccable. She was given complete dignity and full care for the unconscious patient. The room always looked clean and she was allowed what she wanted for breakfast and whenever she wanted it.
The staff were always polite and very patient with my mother as she was very deaf.
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Review from SH (Relative of Resident) published on 4 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad's arrival was very welcoming and stress free. Thanks to the friendly, conscientious staff and efficient management team. Thank You.
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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for St Benet's Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.925 for St Benet's Court is calculated as follows: ( (411 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 442 Ratings = 4.925
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Benet's Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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