St Benet's Court

32 College Road, Newton Abbot TQ12 1EQ
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9.9 70 Reviews
  • St Benet's Court, Newton Abbot
St Benets Court is a warm and welcoming home where residents can truly settle, belong, and stay as their needs change over time.

Families often worry about their loved one being moved when care needs increase, but St Benets Court specialises in supporting people whose mobility, clarity, or health may not be what it was, or be declining, with one promise in mind: someone’s loved one can stay with them, safely and comfortably, even as life changes.

The home combines compassionate, well-trained staff with spacious, adaptable rooms and specialist equipment to ensure comfort, dignity, and safety at every stage.

The team focuses on helping each resident remain as independent and confident as possible, gently adapting care as needs evolve so that residents can continue living in a familiar and reassuring environment.

St Benets Court works closely with families and health professionals to understand each person fully, creating personalised care plans that reflect their strengths, routines, and goals.
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Care Provided by St Benet's Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1350
  • Self-Funded Residential Dementia Care: £1150 – £1350
  • RESPITE Self-Funded Residential Care: £1150 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1350

These prices are only a guideline, please contact St Benet's Court to find out the exact price for your requirements.

Contact St Benet's Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact St Benet's Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Dower (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (32)

Visiting

  • No appointment is necessary and you are welcome to visit at your convenience but the team recommend booking in advance for a tour of the Care Home.

Parking

  • Free parking available on-site.

St Benet's Court Reviews (70)

9.9

St Benet's Court has a Review Score of 9.9 (9.925) out of 10, based on 38 reviews in the last 2 years.
Over all time St Benet's Court has 70 reviews.

Overall Experience
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Date Published
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Reviewer Connection to St Benet's Court
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Total of 70, showing 41-60
Review from Pamela D (Daughter of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went into St Benet's Court for respite care after a short spell in hospital following a fall. I found the staff to be extremely helpful to both residents and relatives/visitors. Resident's meals looked very good in terms of variety and nutrition. It was very important to me that I could bring
my dog in to see my father as he missed her a lot. I would recommend this care home.
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Review from P B (Daughter of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I were generally very pleased with the care our mother received during her four-and-a-half years of residence. The staff were caring, friendly and professional, looking after her until the end of her life, and Mother was very happy, which says it all.
We would recommend this care home.
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Review from W D (Son of Resident) published on 28 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in St Benet’s for just over one year.
She was not recalling coping at home and had a series of minor falls.
Since going to St Benet’s, she is far better both mentally and physically than when living at home.
This is a tribute to the quality of care given to her by all members of
staff.
I am happy to recommend the home to others with elderly parents in need of care and have done so.
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Review from S J (Daughter of Resident) published on 4 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to mum’s worsening dementia and increasing falls, we (her family) felt she would be much safer living in a care home. She had been with St Benet’s as a temporary resident previously, following a hip replacement, so we knew this care home would suit her needs, and we were so lucky that a room became
available there at the right time for us. Mum has been at St Benet’s for 9 months now and she is very content there. She enjoys the food, has a comfortable room and is very well looked after by the lovely carers. There is a large lounge which is bright and sunny, with a good sized dining room, everywhere smells fresh, it is lovely and clean. All the staff are friendly and welcoming and it is very secure, so it is comforting to know Mum is in very good hands.
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Review from Julie G (Respite Resident) published on 4 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a non-resident but sent from the hospital for a short rehab, what is needed is rehab and convalescent hospitals, not care homes. The staff were wonderful, kind, cheerful and so pleasant and nice.
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Review from Sean M (Son of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum needs care and has been at St Benet’s Court for just over a year now. I live away and don't get to see her as often as I'd like, but when I do, she always seems happy and well cared for. The family who visit more frequently all seem impressed with what they witness.
Reply from Hayley Holland, Regional Director at St Benet's CourtThank you for your compliments, We are really proud of the team in the home and the compassion they show to the residents and their families. Its lovely to hear that this is the experience received.
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Review from M C (Daughter of Resident) published on 26 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, 94, was discharged from the hospital to St Benet's Court (care home) at the beginning of December following a place in a care home being sought due to his worsening dementia and continuing falls. St Benet's kindly agreed to take my father as a resident. When my mum and I went to visit my
father for the first time after his move, we had a meeting with and were introduced to other members of staff. Everyone was so caring. They understood that my mum was not capable of caring for my father due to her own mental and physical exhaustion. My father wasn't an easy person to deal with, but his endless care, patience and kindness towards him will never be forgotten. On each of our visits to see my father, everyone we saw was welcoming to us, and nothing was too much trouble. They all stayed in touch with us as to my father's deteriorating health. The staff made sure my father was made comfortable until he passed away on 1 January. Thank you to all at St Benet's.
Reply from Paul Nery, Owner at St Benet's CourtThank you so much for your kind review. We are so glad to have been there for Dad and that we made a difference.
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Review from Ian K (Son of Resident) published on 9 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad was discharged from the hospital and went straight to St Benets Court, where he is now a long-term resident. The staff are exceptionally friendly and caring, and the home is clean and well cared for. As his condition is one which means his mobility has deteriorated rapidly, they have had to adjust
to his increased needs - this they have done without complaint and always with a smile. The biggest compliment I can pay is that for someone who said he would "never go into a home" - he is happy there.
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Review from Jason M (Son of Resident) published on 1 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in St Benet's care home since October 2021, and from the moment Mum arrived, the staff have made her feel welcome and looked after her very well. Every time I go and visit Mum, the staff are cheerful, friendly and make me feel welcome in the home.
They have looked after Mum and given
her the support and care that she needs. Any issues that have arisen with Mum and her condition, the home have always rang and kept me up to date with everything that is going on.
This is the first time Mum has had to be in a care home, and I feel comfortable knowing she is in good hands.
Reply from Hayley Holland, Regional Director at St Benet's CourtThank you, it is our pleasure to support your mum. We are happy that she and her family are happy with the service.
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Review from Derek S (Resident) published on 3 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have an excellent room, I was agreeably staggered by it. I’ve never been in such a large room. The only thing that outdoes it is the building itself and the grounds, it’s a beautiful house.
The staff are extremely friendly.
The house is very clean with no odours.
I had a bad experience in another
home so I was nervous about coming here but it has changed my mind completely.
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Review from Sara B (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I am able to visit, or talk to staff over the phone, I have always received courteous and prompt responses to my queries or comments. The care home looks well run and the staff are always cheerful. When there has been a problem, the staff are quick to respond and also to keep us informed. I
am very happy that my mother is being well looked after, and that in these challenging times, they are taking every possible measure to ensure the safety of the residents, so thank you to all at St Benet's.
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Review from Heather R (Daughter of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
St Benet’s has provided excellent care, not only for our mother but also for our father before he passed away.
The staff are so kind and considerate which creates a happy place for Mum to be living. They work very hard to care for all her needs whilst respecting her dignity. We could not have found
a better place for Mum to be staying and are so grateful for all that St Benet’s do. Thank you.
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Review from Hanan P (Niece of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
When my aunt needed to go into a care home I visited at least five in our area and finally decided on St Benet's. The staff and management were very nice and informative. My aunt's needs are met and all her preferences were taken into consideration. I could not ask for more care and attention. I am
always informed of her situation and I could see she is very well looked after when I visit her. The staff also put up with her short temper and try to pacify her. The manager has also been very helpful in providing letters to the various authorities in order to facilitate her change of address and her continued pension.
The activities provided are very enjoyable and I have witnessed my aunt joining in.
I would highly recommend this care home to anyone.
Thank you and keep up the good work.
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Review from A J (Resident) published on 14 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very friendly and efficient, lovely room facing south with beautiful view.
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Review from Phyllis D (Resident) published on 2 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The food is very good and very varied, you have a choice if there is something you don’t like. The staff are very helpful and always willing to do anything you want and ask for. Everything is very well organised and efficient.
Reply from Paul Nery, Owner at St Benet's CourtThank you from everyone at St Benet's. We try very hard to make it a home from home.
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Review from Gwen M (Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love being here, all the staff are so great to me. The food is excellent, they always have something on offer. They’re so good with my dietary requirements due to not being able to eat certain things. I love my room but I love spending my day downstairs. The staff give me brilliant care and we have
some good laughs along the way.
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Review from Jan B (Daughter of Resident) published on 19 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum sadly passed away having spent 3.5 happy years at St Benet's. Their care and love for her was exceptional. She like all their other residents became part of one big family. They met her individual and changing needs throughout her time there always putting what was in mums best interest first. They
also always found time to support us her family. We will be forever grateful to them.
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Review from Hannah G (Regular Volunteer) published on 15 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been to St Benet's regularly and spent time with the residents. It’s such a lovely home with the most amazing, caring and welcoming staff. I would highly recommend this home to anyone who wants a loved one to be looked after.
Reply from Paul Nery, Owner at St Benet's CourtThank you very much for your kind review. We always try very hard to look after all our residents and are very proud of our home.
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Review from Sandra S (Daughter of Resident) published on 20 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
You have restored my faith and changed my attitude towards care homes. Couldn't have asked for better care throughout my mum's stay. Dietary requirements were well catered for. Mum thinks the cook is absolutely fab.
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Review from Jeanne T (Daughter of Resident) published on 11 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having my grandmother here, it was the first place we thought of for my mum because the care has always been excellent and it's nice to see that the same male carer is still here and remembered my mum's mum. As her needs have increased, so has the care and nothing is too much trouble.
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Current Review Score: 9.9 (9.925)

Overview of Review Score

The Review Score of 9.9 (9.925) out of 10 for St Benet's Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.925 for St Benet's Court is calculated as follows: ( (411 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 442 Ratings = 4.925
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Benet's Court is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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