Wolborough Court

32a College Road, Newton Abbot TQ12 1EQ
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9.9 72 Reviews
  • Wolborough Court, Newton Abbot
Wolborough Court is an exclusive and magnificent residence that has been purpose-built with providing excellent care in mind. With exquisite attention to detail it is truly a beautiful place to live. The home boasts three lounges and two dining rooms all beautifully furnished and with a patio door that leads onto the home's private veranda.

Staff treat residents as they would want their own mother or father to be treated. Socialising is especially important and residents are encouraged to join in on the daily activities, eat well, sleep well and make new friends. The home is very focused on helping its residents to recapture that sparkle for life. The staff too have been with Rose Care Group for quite a while and take pride in not just being a care home but an extended family for all residents.

Longer-term residential care and also day-care are available. In day-care, individuals may choose to join the home during the day but go back to their own home during the night. Shorter visits are also available (for example coming for a couple of hours to join for a cup of tea and a bath) and joining in activities with the home's friendly little family.

The home is proud to be a winner of the Top 20 Mid-Sized Care Home Group award, 2024 and 2025.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1150
  • Self-Funded Residential Dementia Care: £1150 – £1150
  • RESPITE Self-Funded Residential Care: £1150 – £1150
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1150

These prices are only a guideline, please contact Wolborough Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Samantha Hayden (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

Visiting

  • No appointment is necessary and you are welcome to visit at your convenience but the home recommend booking in advance for a tour of the Care Home.

Parking

  • Free parking available on-site.

Wolborough Court Reviews (72)

9.9

Wolborough Court has a Review Score of 9.9 (9.855) out of 10, based on 17 reviews in the last 2 years.
Over all time Wolborough Court has 72 reviews.

Overall Experience
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Date Published
  • 72
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  • 17
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Reviewer Connection to Wolborough Court
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Total of 72, showing 41-60
Review from Susan M (Friend of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Wolborough Court have worked so hard throughout this troubling time and always sound happy. I know my friend is safe and well until I can once again visit her at the home. We have seen each other through the window so I can see she is happy and safe.
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Review from Stuart M (Friend of Resident) published on 6 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I have a friend living here of many years and it was a worrying time when we found out she needed to be cared for. I can honestly say once we had visited the home we have never worried about her since. The manager is caring and staff are the same. We have always been welcomed with tea and
cake. Looking forward to being able to visit again soon.
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Review from Christine E (Resident) published on 29 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy home with good happy staff. The home is clean and never smells. The food is lovely and plenty of it, there is also a lot of variety.
My room is lovely and I am very happy here. I can manage my own shower properly and I am given the privacy that I need. I feel very safe and any queries I have
I feel confident enough to speak to the staff about and they will sort it for me.
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Review from P E (Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been here some time now, and I am very happy. The staff are nice, the food is good, and the home is very well looked after. We look forward to seeing more of our loved ones in the future. We are very safe.
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Review from Ben R (Son-in-law of Resident) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional care home.
All the staff are really friendly and helpful. A modern home with excellent facilities for the residents. Especially all the hard work that has been put in place during Covid-19. My relative has been really well looked after since coming to Wolborough Court. Highly recommend.
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Review from Susan T (Resident) published on 13 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is good. I came from another one and this is much more how I would imagine life in a care home to be. I'm happy here.
My room is spacious with a lovely view over the fields and we have a very good cook too.
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Review from Pauline H (Resident) published on 13 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The cook is very good and we can choose what we like if there is something we don't like on the menu. I'm very happy here. We all meet downstairs for coffee in the mornings and have a nice catch-up. It's like home from home and the staff look after us well.
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Review from V W (Resident) published on 26 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would be extremely likely to recommend the home to anyone. Whenever I have spoken to people, I always tell them how well and safe they have kept us from the virus. They all work very hard. Staff are all very good and caring and I've had no problems with anyone.
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Review from Callum H (Grandson of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are friendly, helpful and caring. There always someone around to help out. They’ve done amazing throughout the COVID-19 pandemic on keeping the residents safe and well. Also, the food there smells amazing!!
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Review from Laura M (Daughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has to sadly go into a care home in November, after a long search we decided that this was the right place for him.
He has a complex illness, with this comes unpredictability and all I can say is the home has been fantastic, caring and kind. With lockdown, it has made everything a bit harder
and Dads condition has progressed. But with the updates we get from the home, I feel confident that he’s in the right place.
Thank you so much for looking after my Dad, so grateful.
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Review from Rebecca B (Daughter of Resident) published on 9 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been living in Wolborough Court for a few years now and is happily content. I have always found the staff courteous and friendly, with a lovely gentle manner with the residents. The care is around the particular needs of each resident, whilst maintaining a secure atmosphere with routine.
I wouldn’t hesitate to recommend Wolborough Court to others.
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Review from Dan M (Son of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home welcomed my dad really easily. We were able to personalise his room with him and there was no trouble getting things in or mounted on the walls. The staff are friendly and have gone out of their way to accommodate our requests. For instance, we have sent birthday cards into them with instructions
for Dad to sign for other family members as this isn't something he would cope with himself. The home is purpose-built so there are no awkward conversions and a lift makes it really easy to get Dad downstairs for his meals and socialising. The hallways are wide and the bathrooms generous. Before the lockdown, going for a visit was really relaxed and we were able to make ourselves tea or coffee. Now that we're in lockdown we're still able to see one another through the front door. Arranging these visits has probably made things harder for the staff but they are all still very positive and helpful.
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Review from Sam B (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a little unwell, but the girls have kept me up to date and do not mind when I ring to check on Mum. With the present restrictions, I am unable to visit so this has been very important. I cannot fault the care my mother receives. Thank you.
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Review from Charlotte M (Daughter of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very uncertain about moving our dad into a care home, but the staff at Wolborough Court were lovely – they're friendly and seem genuinely caring and respectful of the residents, and it was made clear that we could visit and phone at any time. Even in lockdown, the home has made every effort to
keep the contact between residents and family. It's difficult handing over the care for your own father, but it helps knowing that any concerns/queries are welcomed and acted upon. Our dad is happy at Wolborough Court and will, unprompted, tell us he's well looked after. It's a huge relief knowing he's safe and well cared for.
The home itself is clean, light and bright, with cheerful décor.
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Review from W G (Friend of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has such a homely feel about it. You can tell that the residents are all treated well and as individuals and cared for to a very high standard of care. I am so pleased to see my dear friend happy and well cared for. I usually visit my elderly friend a few times a month but at this moment in
time with social distancing, I am only able to keep in touch via video calls and seeing her through the window. I know and can see she is happy and well looked after and I am very thankful for all that the manager and all staff are doing for her (and the other residents) especially over this difficult time. I'm looking forward to being able to get back to visiting her in person when the government gives the go-ahead for visiting care homes as we used to visit.
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Review from Colin W (Son of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident Wolborough Court since 2012. We could not have wished for her to have been anywhere else. We had strong doubts about her going into a care home but these were swiftly allayed. She has always been treated with care compassion and above all dignity. My mother has vascular
dementia which can, and does at times, cause problems. These are always dealt with in a very sensitive way. We are aware of how well Mum is treated at the home and very appreciative. The home is very well kept, clean, smart and the food is of an excellent quality. All in all an excellent care home.
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Review from Charles G (Son of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Wolborough Court for the last 6 months. She was warmly welcomed and is very comfortable in her new surroundings. On my visits I have always found the staff very friendly and welcoming, providing a homely atmosphere.
It was evident from the start that everyone treated Mum with the utmost
respect and dignity. Although Mum's memory is not what it was, she speaks highly of the way she has been looked after.
The food is of good quality and enjoyed by Mum, although the recent ‘Lockdown’ has proved difficult for all, I have been able to keep in regular contact with Mum (able to have phone-line installed in bedroom) and if there have been any issues, the home have kept me updated.
The home is nicely decorated and kept very clean. I would have no hesitation in recommending Wolborough Court.
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Review from C G (Resident) published on 7 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's very nice here. I've been here for a long time. They all look after me. I think I am happy and I enjoy the activities they do for me. The other people here are friendly, and I like to talk to them when I am downstairs in the lounge having a cup of tea.
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Review from Fran B (Private Carer of Resident) published on 6 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff members I have met are kind, polite, treat the clients with respect, talking in a friendly manner. The food is good, cooked freshly on the premises, drinks are available at all times, and snacks or hot drinks are provided if someone wants something extra. Rooms are pleasant with ensuite facilities,
various activities take place in the two lounges, a hairdresser comes in once a week, books and games for people to use are available. The atmosphere is friendly with a family feel.
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Review from Jill B (Daughter of Resident) published on 3 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident here for over two years now and has slowly required more and more care for her Parkinson's. The home is sensitive to her needs and she has been very happy since arriving here. We have been allowed to visit whenever we wish and are treated like one of the Wolborough Court family.
The care my mother has been receiving here is of high quality.
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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Wolborough Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Wolborough Court is calculated as follows: ( (171 Excellents x 5) + (29 Goods x 4) ) ÷ 200 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wolborough Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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