Wolborough Court

32a College Road, Newton Abbot TQ12 1EQ
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9.9 76 Reviews
  • Wolborough Court, Newton Abbot
Wolborough Court is an exclusive and magnificent residence that has been purpose-built with providing excellent care in mind. With exquisite attention to detail it is truly a beautiful place to live. The home boasts three lounges and two dining rooms all beautifully furnished and with a patio door that leads onto the home's private veranda.

Staff treat residents as they would want their own mother or father to be treated. Socialising is especially important and residents are encouraged to join in on the daily activities, eat well, sleep well and make new friends. The home is very focused on helping its residents to recapture that sparkle for life. The staff too have been with Rose Care Group for quite a while and take pride in not just being a care home but an extended family for all residents.

Longer-term residential care and also day-care are available. In day-care, individuals may choose to join the home during the day but go back to their own home during the night. Shorter visits are also available (for example coming for a couple of hours to join for a cup of tea and a bath) and joining in activities with the home's friendly little family.

The home is proud to be a winner of the Top 20 Mid-Sized Care Home Group award, 2024 and 2025.
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Care Provided by Wolborough Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1350
  • Self-Funded Residential Dementia Care: £1150 – £1350
  • RESPITE Self-Funded Residential Care: £1150 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1350

These prices are only a guideline, please contact Wolborough Court to find out the exact price for your requirements.

Contact Wolborough Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wolborough Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Martine Williams (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2009

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (1)

Visiting

  • No appointment is necessary and you are welcome to visit at your convenience but the home recommend booking in advance for a tour of the Care Home.

Parking

  • Free parking available on-site.

Wolborough Court Reviews (76)

9.9

Wolborough Court has a Review Score of 9.9 (9.882) out of 10, based on 21 reviews in the last 2 years.
Over all time Wolborough Court has 76 reviews.

Overall Experience
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Date Published
  • 76
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Reviewer Connection to Wolborough Court
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Total of 76, showing 61-76
Review from Charles G (Son of Resident) published on 4 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Wolborough Court for the last 6 months. She was warmly welcomed and is very comfortable in her new surroundings. On my visits I have always found the staff very friendly and welcoming, providing a homely atmosphere.
It was evident from the start that everyone treated Mum with the utmost
respect and dignity. Although Mum's memory is not what it was, she speaks highly of the way she has been looked after.
The food is of good quality and enjoyed by Mum, although the recent ‘Lockdown’ has proved difficult for all, I have been able to keep in regular contact with Mum (able to have phone-line installed in bedroom) and if there have been any issues, the home have kept me updated.
The home is nicely decorated and kept very clean. I would have no hesitation in recommending Wolborough Court.
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Review from C G (Resident) published on 7 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's very nice here. I've been here for a long time. They all look after me. I think I am happy and I enjoy the activities they do for me. The other people here are friendly, and I like to talk to them when I am downstairs in the lounge having a cup of tea.
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Review from Fran B (Private Carer of Resident) published on 6 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff members I have met are kind, polite, treat the clients with respect, talking in a friendly manner. The food is good, cooked freshly on the premises, drinks are available at all times, and snacks or hot drinks are provided if someone wants something extra. Rooms are pleasant with ensuite facilities,
various activities take place in the two lounges, a hairdresser comes in once a week, books and games for people to use are available. The atmosphere is friendly with a family feel.
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Review from Jill B (Daughter of Resident) published on 3 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been resident here for over two years now and has slowly required more and more care for her Parkinson's. The home is sensitive to her needs and she has been very happy since arriving here. We have been allowed to visit whenever we wish and are treated like one of the Wolborough Court family.
The care my mother has been receiving here is of high quality.
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Review from Carol D (Daughter of Resident) published on 13 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided by a team of staff who are guided by a very caring care home manager who ensures residents are treated with dignity, respect, understanding and individuality. The friendly atmosphere, welcoming families and lovely surroundings inside and outside are combined with delicious food
and attention to detail ensuring residents are happy and content. The staff go out of their way to provide a happy home for residents. Thank you for your love and care.
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Review from Carol C (Daughter of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was at Wolborough Court only for a short time before her death, but the care she received was exceptional, as was the staff's regard for her relatives. The home was clean, tidy, airy and bright; my mother's room was comfy and spacious. A number of activities were provided for residents. Relatives
were always made welcome and never made to feel in the way. On her death, the sympathetic support received from all staff was outstanding. I cannot commend the staff, particularly the manager, enough.
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Review from Adrian W (Son of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother was transferred here for a few weeks of care after a stay in hospital.
I can't say enough good things about this home, excellent care, lovely staff, good food, beautiful rooms, just can't fault the place or the people.
This is the kind of place all rest homes should aspire to be like.
Thank
you for looking after mother so well.
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Review from James H (Son-in-law of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother-in-law was in the home for 3 years.
What more can you say when everything was perfect from the cleaners to the senior staff. Wonderful.
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Review from J B (Daughter of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has now been a resident at Wolborough Court for 3 and a half years. She has Alzheimer's and her condition is gradually deteriorating as time goes on. The home is always calm and welcoming, the staff - from the cleaner, kitchen staff, care assistants, senior staff and managerial staff are always
cheerful and greet visitors with a smile, even though their shifts may be challenging.
The rooms are clean and tidy and the dining room always looks lovely and welcoming with fresh flowers and menus on the tables, plus the food is excellent. The care given to the residents is compassionate and caring.
Reply from Nikki Rogers, Director at Wolborough CourtThank you for your kind words about the home and our staff, we are pleased to know that you find the home and the staff so helpful, compassionate and cheerful. I will pass the comments on to the manager and staff who will, of course, be thrilled to know that they have made your experience of care homes a good experience.
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Review from P S (Resident) assisted by family/friend published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having only been a resident for a matter of months, I am very happy here and consider all aspects to be most satisfactory. I am also very glad to have had the opportunity. Many thanks.
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Review from Donna J (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Wolborough Court for almost 2years now. When she lived at home she was in and out of A&E regularly with falls or with UTI's.
Since being at the home her health and well being has improved greatly and she hasn't been admitted to hospital. Although we would much rather
mum was able to live at home, we know that being at Wolborough is the best for mum and we know that she is being very well cared for.
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Review from Di H (Daughter of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Wolborough Court for three years and suffers from Alzheimer's. As the disease progresses, mum gets more angry and difficult. The staff deal with her with love and compassion. In turn, mum loves the staff. I could not have found a better place for my mum to end her days.
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Review from S H (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wolborough Court's management and high standards set a good example for other care homes to aspire to. My mother is quite content with her life there,
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Review from Jonathan C (Son of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father who suffers from dementia has been a resident of Wolborough Court for the past 14 months and I cannot recommend it highly enough. He had spent the previous three years living at home with 24hr live in care and although well looked after he lacked the stimulation of seeing people on a continual
basis. Once he became a resident in the home he has seemed much happier and far more stimulated. The Manager leads an excellent dedicated team of staff who all seem very happy in their work and who are always on hand to offer advice and help. They are all aware of my father's needs and are able to answer any questions or concerns I may have. My father seems to enjoy all his meals and will even on occasions join in with the numerous weekly activities on offer despite his dementia.
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Review from Kenneth S (Husband of Resident) published on 24 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A quality care home which has a very dedicated manager who goes about her business in a very professional manner. A most courteous lady who is very well liked and respected by residents, staff, visitors and by trades people alike. The care home also has very polite and courteous staff. Excellent care
and a very good medical service i.e doctors, nurses, ambulance, I'm nearny A and E facilities at the hospital. Kitchen, dining area spotlessly clean very well lit, all meals to a very high standard. To conclude, may I offer my own sincere thanks to all management and all staff for their care and dedication.
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Review from Jillf (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the last 4 and a half years the staff at Wolborough Court have taken great care with my mother. They made her stay at the home very comfortable. If ever the meals were not to her liking, they would offer an alternative.
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Current Review Score: 9.9 (9.882)

Overview of Review Score

The Review Score of 9.9 (9.882) out of 10 for Wolborough Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for Wolborough Court is calculated as follows: ( (217 Excellents x 5) + (29 Goods x 4) ) ÷ 246 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wolborough Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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