Loading travel time
Care Provided by Consort House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Consort House Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Xcel Care Homes Ltd
- Private Owned
Person in charge
- Emma Chapman (registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (60)
Visiting
- Please ensure all visitors sign in visitors record and report to reception who can assist you further.
Parking
- The carpark is located at the main entrance of consort nursing home
Are you the Owner/Manager of Consort House Nursing Home?View your Advertising Options
Consort House Nursing Home Reviews (8)
8.7
Consort House Nursing Home has a Review Score of 8.7 (8.709) out of 10, based on 5 reviews in the last 2 years.
Over all time Consort House Nursing Home has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Consort House Nursing Home
Loading...
Review from Tina J (Wife of Resident) published on 13 May 2026 Submitted via Website•
Overall Experience
My husband had a 10 week stay in this home. I honestly think no other place that money could buy would have looked after him or cared for him better.
He loved being there. I was able to visit him whenever and for however long I wanted to and each and every day he told me how safe and looked after...
My husband had a 10 week stay in this home. I honestly think no other place that money could buy would have looked after him or cared for him better.
He loved being there. I was able to visit him whenever and for however long I wanted to and each and every day he told me how safe and looked after he felt.
He loved being there. I was able to visit him whenever and for however long I wanted to and each and every day he told me how safe and looked after he felt.
For me, I just want to thank all the staff, from the laundry to the manager. The cleaner who held his hand whilst she mopped the floor, the catering who came up with ingenious ways to encourage him to eat. The activities ladies that used to encourage him to join in to my great surprise. The carers and nurses and all the other people who gave me back my qiet gentle husband. We had a happy and sad, but precious 10 weeks in which to say our goodbyes. Thank you
Review from Emma P (Daughter of Resident) published on 1 April 2026 Submitted via Website•
Overall Experience
We cannot speak highly enough of Consort Care Home and the exceptional care they gave our dad during his palliative care. From the moment he arrived, the whole team showed such kindness, compassion, and professionalism, and they made an incredibly difficult time much more bearable for our...
We cannot speak highly enough of Consort Care Home and the exceptional care they gave our dad during his palliative care. From the moment he arrived, the whole team showed such kindness, compassion, and professionalism, and they made an incredibly difficult time much more bearable for our family.
They treated our dad with dignity, patience, and respect right up to the very end, and it was always clear that he was being cared for with genuine warmth and compassion. His room was spacious, clean, and comfortable, which gave us real peace of mind.
Our mum was with Dad every day, and the staff were not only wonderful with him, but incredibly supportive of her as well. There were times when she really struggled with the situation, and they were always so kind, understanding, and reassuring. Knowing that they were looking after Mum as well as Dad meant so much to us.
They treated our dad with dignity, patience, and respect right up to the very end, and it was always clear that he was being cared for with genuine warmth and compassion. His room was spacious, clean, and comfortable, which gave us real peace of mind.
Our mum was with Dad every day, and the staff were not only wonderful with him, but incredibly supportive of her as well. There were times when she really struggled with the situation, and they were always so kind, understanding, and reassuring. Knowing that they were looking after Mum as well as Dad meant so much to us.
We wholeheartedly recommend Consort Care Home to anyone looking for a truly caring, compassionate, and supportive home.
↩Reply from Emma Chapman, registered manager at Consort House Nursing Home
Thankyou so much for your review, i will share your feed back with the team as always and we wish you and your family love and support at this time, do not hesitate to come see us if you wish.kind regards
Emma Chapman
Review from Barbara O (Wife of Resident) published on 31 March 2026 Submitted via Website•
Overall Experience
Consort Care Home were absolutely brilliant in looking after my husband during his palliative care. The whole team were so friendly, attentive, and compassionate throughout a very difficult time for our family.
His room was always spacious, clean, and comfortable, which made such a difference....
Consort Care Home were absolutely brilliant in looking after my husband during his palliative care. The whole team were so friendly, attentive, and compassionate throughout a very difficult time for our family.
His room was always spacious, clean, and comfortable, which made such a difference. Most importantly, they treated my husband with dignity and respect right up to the very end. They showed great patience, not only with him but also with all of us as a family, especially when we had so many questions as his health declined.
We will always be grateful for the kindness, care, and support they gave us all. I cannot thank the team enough for everything they did.
Review from Michael L (Husband of Resident) published on 21 October 2025 Submitted via Website•
Overall Experience
My wife was admitted to Consort House suffering from Parkinson's related dementia in May of this year. It soon became apparent that recovery was out of the question and she was placed on end of life care. She passed away on 17th September. Throughout the time that she being cared for the...
My wife was admitted to Consort House suffering from Parkinson's related dementia in May of this year. It soon became apparent that recovery was out of the question and she was placed on end of life care. She passed away on 17th September. Throughout the time that she being cared for the attention that she received from all of the staff was exemplary. They were kind and caring not only towards my wife but also myself and members of my family. They were cheerful ,and nothing appeared to be too much trouble.
As my wife's condition deteriorated she was not the easiest of patients to look after, but I was able to witness - without their knowledge- their kindness in dealing with her.
As my wife's condition deteriorated she was not the easiest of patients to look after, but I was able to witness - without their knowledge- their kindness in dealing with her.
I have no hesitation in recommending Consort House to anyone whose loved one requires end of life nursing care.
↩Reply from Emma Chapman, registered manager at Consort House Nursing Home
Good Morning,Thankyou for sharing your review with us , i will ensure the staff are aware of your kind words, i hope you and your family are well at this time from all the team at consort .
kind regards
Consort
Review from W H (Daughter-in-law of Resident) published on 6 March 2025 Submitted via Website•
Overall Experience
When my father-in-law had to go into a home, we were a little concerned to start with as we didn't have any knowledge of the home but we were really impressed with consort house. All staff members were helpful and treated my father-in-law with patience and kindness. He received great care in the...
When my father-in-law had to go into a home, we were a little concerned to start with as we didn't have any knowledge of the home but we were really impressed with consort house. All staff members were helpful and treated my father-in-law with patience and kindness. He received great care in the final few weeks of his life and the communication from staff was really good. Nothing was too much trouble and the day he passed away we were allowed to be with him until the end and the staff were so comforting. I would recommend Consort House Nursing Home without hesitation. Thank you all.
↩Reply from Emma Chapman, registered manager at Consort House Nursing Home
thankyou so much for your lovely review i will share your feed back with all our staffkind regards Registered manager
Review from Pat D (Wife of Resident) published on 20 August 2024 Submitted via Website•
Overall Experience
Overall poor communication. Last 3 hours of life very poor communication. Numerous reports were made about the cleanliness of the room. The alarm bell not working. Some excellent staff some unhelpful. Not enough assistance was given with eating or drinking. The final Official complaint given after...
Overall poor communication. Last 3 hours of life very poor communication. Numerous reports were made about the cleanliness of the room. The alarm bell not working. Some excellent staff some unhelpful. Not enough assistance was given with eating or drinking. The final Official complaint given after the death of the patient has not been followed up. Less than 3 weeks stay. Very disappointed! Hospitals should not send end-of-life patients here.
Review from Christopher H (Son of Resident) published on 22 September 2023 Submitted via Website•
Overall Experience
My mum is currently a resident at Consort Nursing Home. She's been there for nearly two years. I would highly recommend Consort to anyone who is looking for a really well-run and friendly place. Every time I visit, everyone is so helpful and they treat Mum really well. I know she is safe and...
My mum is currently a resident at Consort Nursing Home. She's been there for nearly two years. I would highly recommend Consort to anyone who is looking for a really well-run and friendly place. Every time I visit, everyone is so helpful and they treat Mum really well. I know she is safe and getting the best treatment and care possible.
↩Reply from Emma Chapman, registered manager at Consort House Nursing Home
Thank you for your review, we really appreciate your feedback. Thank you from all the team at Consort.
Review from Anne H (Daughter of Resident) published on 6 April 2017 Submitted via Website•
Overall Experience
My mother was admitted for end of life care on 2nd December 2016. She eventually died on 26th February after receiving excellent care. We are a big family and mum had a constant stream of visitors but we were never made to feel in the way. In fact, quite the opposite as they could not do enough for...
My mother was admitted for end of life care on 2nd December 2016. She eventually died on 26th February after receiving excellent care. We are a big family and mum had a constant stream of visitors but we were never made to feel in the way. In fact, quite the opposite as they could not do enough for us. I was so upset mum had to go in a home but she was too ill to be at home and no more could be done for her. My views have now changed as she was looked after so well. The night she died we were able to stay with her until she passed away and the staff were so comforting. We cannot thank them all enough for how they looked after mum and enabling her to retain her dignity to the end. I would highly recommend Consort House Nursing Home to anyone seeking a home where Care is of the utmost importance. Mum also had a lovely large bright room which was cleaned daily. I cannot comment on the activities as mum was too ill to take part but I know there was a lot going on.
Thank you all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 December 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Consort House Nursing Home.
Upcoming Events
There are no upcoming events for Consort House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Consort House Nursing Home.
Accreditations
There are no accreditations posted yet for Consort House Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Consort House Nursing Home
What types of Care is Consort House Nursing Home registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Consort House Nursing Home have?
There are 60 Single Rooms.
What are the Facilities & Services at Consort House Nursing Home?
Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Consort House Nursing Home to the centre of Plymouth?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Consort House Nursing Home to verify any information. View our terms and conditions. Consort House Nursing Home has a Basic Service -what a Basic Service includes.