Belle Vue Care Home

All very excellent

We all need to care more about our elderly people as when you talk to them a lot have beautiful memories of their lifes they love it when people take interest in them we all get to it one day.

Staff always willing to care and assist at any time.

I consider my friend to be well cared for and safe. At times she is at a loss to know what to do in a morning, but the afternoons always have a planned activity. Most of the staff are friendly and have the resident's needs at the forefront of their work. Of the care homes that I visit this is one of the best.

My first visit for some months and glad to say the usual excellent standard of care is still maintained. Lovely, caring staff - the same friendly faces and excellent care shown by all. This gives myself and family total peace of mind and happiness that mum is in the best of hands daily.

Belle Vue has grown and developed for the better during the three years that my mother has been a resident there. Overall issues have been addressed and they are good at listening although between different staff tiers communication could be better. The activities team are creative with the small budget they are given and I would like this to be recognised and to be increased to enable all residents the stimulation and participation that they deserve. A better retention of staff will improve consistency of care and the residents welfare and less money using agency staff could be inputted into the care. More recognition of staffs hard work and commitment would go a long way and will help with retention. The care and quality is good. Thank you.

I cannot thank Belle Vue enough for the care and dedication they provide. During such a difficult time knowing that your loved one is cared for in a genuine home from home environment is a huge comfort.

I have found everyone at Belle Vue very helpful, caring and polite. My wife feels at home there and I am more than happy with that. The home is very presentable and maintained to a very good standard.

My mother, who has severe dementia, has been at Belle Vue since March 2025. Unfortunately her previous residential home could no longer meet her needs so we were faced with the challenge of quickly finding somewhere more suitable. Tina and her colleagues were fantastic when we visited and we were reassured my mother would be safe and be given the right care. We live some distance away, but have total confidence that she is in good hands. We cannot visit often so are completely reliant on the staff and management who inform us of any issues. We aren't there often enough to comment on the activities. All staff are friendly and approachable and the home is well maintained and clean. An excellent care home.

Very caring and helpful staff, always looks and smells clean and tidy. Patients respond to cheerful, smiling help. Brother-in-law has settled and is very happy here. The nurses keep an attentive watchful eye on him. Thank you everyone at Belle Vue.

We can't thank them enough.

Thank you

My partner has been at Belle Vue since November 2023. During this time I have visited most weekdays staying several hours. The reason for stating this is that the observations I have made have been consistant throughout. There is always a bright and friendly welcome upon arrival to Belle Vue that continues to the upper floors; also the lovely interactions with residents, which is customary from all staff members. All staff are helpful, kind, caring and considerate to residents and visitors alike. The home is maintained beautifully and has a superb level of cleanliness. I could go on but the 5 stars demonstrate the rest. An added benefit that Belle Vue has created (which others and I find so special) is the relaxed ambiance, the community, family feel and the friendships that have formed from this. My partner appears settled and content. I would not want him anywhere else and thank everyone for providing that peace of mind

Overall am impressed and reassured that this is a caring environment for our loved ones.

I can't say enough in praise of Belle Vue Care Home. You often hear bad things on the news regarding care homes & not enough about really good ones. My mum has been a resident for over a year & every staff member, from the front door reception, to the carers, manager & cleaning staff are friendly & my mum even calls them friends. The care is exceptional & mum is so much more relaxed now she has no worries. It's always a pleasure to visit mum & I'm made to feel welcome & no longer worry about her as I know she is in good kind hands & I will be informed of anything staff are concernd with re: mum's health. Thank you to all staff at Belle Vue for really caring about your residents.

All in all we have no worries.

My father was a resident here for nearly 5 years on the dementia floor. The staff here are exemplary. They cared for and 'loved' my Dad all through his time here in particular the nursing staff and his carer who also cared for him. Sadly he passed away on 30th October but right through to the end he was comfortable and well cared for. Again the staff were thoughtful and understanding to me and my family during the final days. The home is clean and the residents are happy and well fed. I can't recommend them enough. Thank you, he was happy here.

A huge improvement on two previous nursing homes.

A clean, well-run care home with attention to detail for all residents.

Staff have made Mum and Dad, and us, so welcome. Looking forward to a long and happy future in Bellevue for my parents.

Thank you.