Belle Vue Care Home

8 Belle Vue Road, Paignton TQ4 6ER
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9.8 86 Reviews
  • Belle Vue Care Home, Paignton
Belle Vue Care Home is found in the coastal town of Paignton, a seaside town on the coast of Tor Bay in Devon. The Torbay area is a holiday destination known as the English Riviera.

Belle Vue Care Home is crafted to offer the finest in every aspect, from exceptional care and lovely accommodations to enchanting gardens, premium, tasty food, and engaging lifestyle activities. The home offers round-the-clock residential and nursing care for individuals with dementia in a secure and home-like setting.

The committed team, both skilled and empathetic, views each resident as an individual, which is evident in their personalised care approach. Equipped with the most recent care planning technology, the care team dedicates time to understand you, your family, and everything you hold dear.

Belle Vue has spacious communal areas for residents to sit and relax in, which are a perfect place for people to socialise and take part in activities but also offers quiet spaces for those who would like some peace and quiet.
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Care Provided by Belle Vue Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1550 – £1600
  • Self-Funded Nursing Dementia Care: £1550 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1550 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1600

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Belle Vue Care Home to find out the exact price for your requirements.

Contact Belle Vue Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Belle Vue Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Paula Melut (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (3)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, there are no restrictions or booking requirements to visit Belle Vue Care Home.

Parking

  • Belle Vue Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


    Street parking adjacent to the Home but please ensure you follow any restrictions in place.

Belle Vue Care Home Reviews (86)

9.8

Belle Vue Care Home has a Review Score of 9.8 (9.781) out of 10, based on 30 reviews in the last 2 years.
Over all time Belle Vue Care Home has 86 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Belle Vue Care Home
  • 31
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Total of 86, showing 61-80
Review from Walter (Son of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff have taken time to arrange a video call during what must be a very difficult and stressful time for them. For my mother to be able to see me even in the virtual world was fantastic, and to be able to see the reaction on her face when she saw me is priceless to me. Thank you to all the nursing
team and helpers who continue to provide support to all the residents whose needs must vary immensely.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your review - it is indeed a busy time for all. I can just picture your mother's face when she saw you. I forgot that the medium we are now all using to stay in touch is not something…read more
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Review from Sarah K (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given by everyone in my experience has been excellent, staff are patient, loving and extremely supportive of my family, as well as mum, who has been a resident there for several years now. During this time, especially it is a huge comfort to know she’s in the best hands. Thank you, everyone,
from the bottom of our hearts.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for taking the time to write this lovely review. It's great to see that your family also feels well supported by the team. I'm glad to note that the care given, in your experience has been…read more
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Review from Suzanne P (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum was moved to Belle Vue her health, happiness and well being has improved tenfold. My sisters and I cannot believe how happy she is now!
Every time we visit, the home is always clean, and there seems to be a good staff to resident ratio.
During this current climate, staff have been amazingly
helpful when we call to speak to mum. Staff are also ensuring residents are kept occupied, and nothing seems to be too much trouble.
My sisters and I cannot thank you all enough for keeping our mum safe and well.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review - it's great for team members to see how much they contribute not only to helping their residents live happy lives but also the wider families. It's lovely to read how happy…read more
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Review from Tina H (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at Belle Vue for 2 years. I can honestly say that each member of staff, past and present have been caring and kind to mum and myself. During this time there have been some difficult times but I have always felt supported. I am always made to feel welcome and feel I am greeted
as a friend when I visit Mum (but not at the moment!) The home is always clean, with good food. They work hard to create a home from home atmosphere with plenty of interesting activities they also have one to one sessions which Mum does enjoy. And at the moment it is nice to be able to video call Mum. The management team past and present are very open, supportive and kind. Thank you all so much for all you do especially in these really difficult times.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review, many thanks for taking the time to write this. Belle Vue does give that sense of home and family. It is lovely for the team to be able to read what a difference they have…read more
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Review from Denis L (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean areas, proficient, competent and when challenged due to resources, extremely professional staff. Actions not only given to the patient but family too. Never-ending maintenance to all areas maintained every day for a safe environment, enabling my confidence with this home. Out of work hours
staff have made an effort and time to ask about the family, in my personal enhances the standards.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for taking the time to write this review.
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Review from Julie R (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Belle Vue is a welcoming care home when you arrive. Some staff, (carers), are more approachable than others on dementia care ward, which can make you feel uncomfortable when you need to ask for assistance for your loved one. The whole process of a close relative entering the care system is very distressing
for the family, so when people are understanding it makes you feel better.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your review. I'm sure it would be helpful to meet with the home manager to talk through any concerns you have. Supporting a friend or relative to move into care can be very…read more
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Review from M W (Sister of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother moved into Belle Vue nursing home early in February and although he only spent a short while there, I felt he was very well cared for. All the staff were kind and caring and tried to make his final days as comfortable and pain-free as possible. I would highly recommend this nursing home.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for making time to write a review at what must be a very difficult time for you. It's lovely for the team to know that they had such an important impact at a time when it was needed most.
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Review from Pauline C (Sister of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our brother/uncle stayed at Belle Vue Care Home for his last days. The care the staff showed for him and us was kind and understanding. We really appreciated all that they did for him and made his last days comfortable, and for that we thank them.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for taking the time to write to us. It's great for the team to know that they impact not only the residents they care for but also the wider family and friends.
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Review from Joyce M (Friend of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first started visiting my friend, I was not very impressed with the care in the home at all. But things have improved so much and I think she is very happy and well cared for now. Everyone is so friendly and the home is so much better for everyone.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your review. It's great to know things have improved under Harbour Healthcare. I'm glad your friend is happy.
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Review from Michael K (Husband of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident at Belle Vue Care Home for six years now and I have been very pleased with the improvements since the home was taken over by Harbour Healthcare. The atmosphere has proved to be very helpful and caring. The staff are, in general, cheerful and helpful and requests for assistance
are dealt with promptly.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for taking the time to write this review. It's great to read how Belle Vue has moved forward since Harbour took over and that the atmosphere is helpful and caring.
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Review from John P (Brother of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had doubts about Belle Vue after it's recent history with CQC, I can now say 12 months after my brother took up residence that I am absolutely convinced he is in the right place. The quality of the care - infinitely more important than decorations etc, it's superb. What Harbour Healthcare have
done to this place is a great credit to them.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you very much for this lovely review. Belle Vue has needed a lot of work since we took over and it is due to our incredible team that it's now a home we're really proud of.
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Review from Rosemary B (Wife of Resident) published on 12 February 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband moved into Belle Vue in October 2019 and we were immediately welcomed and made to feel at home. Due to his dementia, he now has trouble expressing himself and making decisions so it has been a challenge for the staff to get to know his ways. However they have all been wonderful, so patient,
understanding and caring, so he is quite well settled now. Whenever I visit I am asked after my own welfare. If I have any concerns they are dealt with promptly. I am a little disappointed that there doesn’t seem to be more activities organised but as my husband cannot remember what he has been doing each day there may be more going on than I hear about.
I definitely know that I have made the right decision in entrusting my dear husband into Belle Vue’s care and would recommend them to anyone.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your wonderful review. It's great for the team to see what an impact they have, not only on the resident's wellbeing but also their family and friends. You will be pleased to know that…read more
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Review from Chris B (Stepson of Resident) published on 3 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother was moved to Belle Vue after her previous care establishment had to close. Her dementia had gotten worse and it was recommended that she should have nursing care. Belle Vue was suggested as a possibility. After I visited Belle Vue, met the management and had the grand tour, I was in no
doubt that this was the right place for my stepmother to be cared for. It's normally so hard when trying to make decisions for someone that is unable to make decisions for themselves, but this was easy. The care she received was outstanding. The staff and management always behaved in a caring professional and happy manner. Belle Vue was always kept so clean and tidy with no nasty odours. Sadly she passed away on November 5th, but I am happy that she spent her final days in such a loving, caring environment. Thank you for caring for my stepmother.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you so much for taking the time to write a review at what must be such a sad time for you. It was lovely to hear the things you said about Belle Vue. It will mean a lot to the team to know what…read more
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Review from Simon C (Son of Resident) published on 18 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where to start? Having suffered a devastating stroke that left my mum fully mobile but cognitively severely impaired, she needed care similar to that required by someone with dementia and came to the Belle Vue Dementia Unit for end-of-life support. As an only child and with no other relatives, having
experienced sub-par care elsewhere and with time of the essence, I was acutely aware that Belle Vue had to work. I cannot overstate how well the home looked after both of us during this time. The setup of the home is excellent, lending itself to openness and inclusion of all residents. Everything is spotless and any spillages etc. taken care of immediately. There is not enough space to express how grateful I am to the staff for their care and dignity for all the residents. I spent the last 4 days of my mum’s life practically living at Belle Vue and saw first hand how much care everyone has for residents and families alike. I wouldn’t hesitate to bring a loved one here.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you so much for taking the time to write such a lovely review. The team at Belle Vue do work extremely hard to ensure everyone, including resident's wider family and friends are included and…read more
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Review from David L (Son of Resident) published on 22 May 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother spent the last 6 months of her life in Belle Vue, and as a family, we could not have wished for a better establishment for her, the way she was cared for and treated was first class. The staff were so committed and caring and we were comforted that Mum was treated with dignity, respect and
with a great deal of understanding. We as the family were always kept well informed and our concerns dealt with promptly. The home is making improvements to facilities which are further enhancing the environment. In short, we would highly recommend Belle Vue to anyone considering it.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your lovely review. The team at Belle Vue will value your feedback in knowing that they did all they could to ensure your mother's life at Belle Vue was a good one.
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Review from Tracey (Daughter of Resident) published on 14 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
All colleagues who work here are amazing. The passion they all have for the work they carry out, shines through. My Dad, due to his illness, was rather "challenging" at times. However, this didn't affect the way he was treated. They continued with the incredible care that they had always given him.
Not only do they care for the residents but also for the family and friends that visit. It felt like one big happy family. I personally can't recommend this home highly enough.
Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you for taking the trouble to review Belle Vue and for your recommendation of the home to others. The team work so hard to ensure that every resident receives the very best of care, no matter…read more
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Review from Andy (Son of Resident) published on 5 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum moved here when she needed Nursing care for the last few weeks of her life. The new Manager and her staff were very professional and caring in looking after Mum in the last couple of weeks of her life. The standard of cleanliness generally and in her room was very good and the bedding was changed
regularly. Belle Vue is a very pleasant Nursing Home where the residents are comfortable, at ease, well-looked after, well-fed and above all, feel safe and respected. More could be done to provide Coffee/Tea making facilities for friends and family, maybe a machine rather than the kettle in the dining room when there are rarely any clean cups or spoons. The Home and floors are controlled by keypad access. My only issue was trying to remember all the numbers so maybe they could be rationalised - suggest one number for all inner doors and one for lift plus one for the outer door. That way only 3 codes to remember!
Would recommend this home to others.
Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Many thanks for taking the time to review Belle Vue Care Home. I take on board all of your comments and I will be certain to convey your suggestions to the team so that they can further improve the…read more
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Review from B D (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The last few weeks of my mum's life she was cared for with dignity. The family had plenty of support and the standard and cleanliness were second to none.
Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you very much for your review and for reporting on the care your mother received and the support your family experienced at Belle Vue. I am sure that your experience will do much to reassure…read more
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Review from Krystyna P (Friend of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Light and airy. Patio garden. reception area for socialising.
Good cooking and choice. Maybe need more staff and time for feeding. The staff are very careful of respect and dignity. Great that many more activities are planned.
Concerning safety. This has improved tremendously. Obviously, it is not
possible to prevent residents from wandering about if they are unstable on their feet but staff often rush up with walking frames or to escort them. The outside doors and lifts have security code systems. Certain rooms are fitted with motion sensors. On the whole Belle Vue is a very pleasant place which the residents do regard as "home" after a period of adjustment where they are comfortable, at ease, well-looked after, well-fed and, above all, feel safe and respected. Much progress has been achieved towards making Belle Vue one of the better nursing homes in Torbay, largely thanks to the policies implemented by the new owners, Harbour Healthcare, and, especially, its new manager.
Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
Thank you very much for your review. I am so glad that all of the hard work by the team is being noticed and 'felt' by residents and visitors alike. Our new manager brings so much experience to the…read more
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Review from Stephen R (Son-in-law of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were invited to a Valentine's lunch with our relative who is a resident. It was first class. The food lamb and potatoes and very plus chocolate and cream were lovely. The staff were super.
Reply from Alison Foreman, Commercial Director at Belle Vue Care Home
How great it is to have feedback from a family member about their experience of our menu and dining service. There is always a generally held presumption that food in care homes is not of a standard…read more
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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Belle Vue Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Belle Vue Care Home is calculated as follows: ( (299 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 351 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belle Vue Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (5)

Tina

Tina Bartin

Job Title: Home Manager

Hi, my name is Tina. I am the Home Manager at Belle Vue Care Home.

No image found

Paul Antal

Job Title: Deputy Manager

Hi, my name is Paul, and I am the Deputy Manager here at Belle Vue Care Home

Sam

Sam Smith

Job Title: Unit Manager

Hi, my name is Sam. I am a Unit Manager at Belle Vue Care Home.

No image found

Celia Barrett

Job Title: Administrator

Hi, my name is Celia. I am the Administrator at Belle Vue Care Home.

No image found

Andrew Forrow

Job Title: Receptionist Joined: 2023

Hi, my name is Andrew. I am one of the administrators at Belle Vue Care Home.

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