Belle Vue Care Home

8 Belle Vue Road, Paignton TQ4 6ER
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9.8 80 Reviews
  • Belle Vue Care Home, Paignton
Belle Vue Care Home is found in the coastal town of Paignton, a seaside town on the coast of Tor Bay in Devon. The Torbay area is a holiday destination known as the English Riviera.

Belle Vue Care Home is crafted to offer the finest in every aspect, from exceptional care and lovely accommodations to enchanting gardens, premium, tasty food, and engaging lifestyle activities. The home offers round-the-clock residential and nursing care for individuals with dementia in a secure and home-like setting.

The committed team, both skilled and empathetic, views each resident as an individual, which is evident in their personalised care approach. Equipped with the most recent care planning technology, the care team dedicates time to understand you, your family, and everything you hold dear.

Belle Vue has spacious communal areas for residents to sit and relax in, which are a perfect place for people to socialise and take part in activities but also offers quiet spaces for those who would like some peace and quiet.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1550 – £1600
  • Self-Funded Nursing Dementia Care: £1550 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1550 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1600

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Belle Vue Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Paula Melut (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (3)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, there are no restrictions or booking requirements to visit Belle Vue Care Home.

Parking

  • Belle Vue Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


    Street parking adjacent to the Home but please ensure you follow any restrictions in place.

Belle Vue Care Home Reviews (80)

9.8

Belle Vue Care Home has a Review Score of 9.8 (9.795) out of 10, based on 24 reviews in the last 2 years.
Over all time Belle Vue Care Home has 80 reviews.

Overall Experience
  • 58
  • 21
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Date Published
  • 80
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Reviewer Connection to Belle Vue Care Home
  • 29
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Total of 80, showing 41-60
Review from C A (Wife of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of this home and staff. All the staff are passionate about their job and residents. So thankful to have my husband being cared for at Belle View.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you for taking the time to write such a lovely review. It's good to read what a good experience both yourself and your husband are experiencing.

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Review from J S (Partner of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I made visits on three successive days having come far, I was met and treated in a very friendly, efficient way by all the staff I met each day. I sensed a true caring attitude by the staff to the residents and to visitors and I feel relieved to know that my partner is in the best possible place for
the care she needs and deserves. Thank you.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for your lovely review. I'm glad you were able to feel reassured by your visit.

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Review from J H (Wife of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I felt at peace and relaxed the first time I entered the reception area and it's not changed since visiting more. Thank you. I myself would certainly book myself in.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review. Thank you so much for sharing this .

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Review from Roger H (Husband of Resident) published on 16 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife went into Belle Vue in June 2020. I had been caring for her for many months but by June, she needed professional care that alas, I could not provide. The staff are excellent, very caring and kind and they have now become her second family. She now seems settled and happy at Belle Vue and the
only problem I have is visiting, as the care home must be careful. I hope vaccinations will soon be done so that contact visiting can take place again.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for submitting a review. It is such a hard decision to move someone you love and have cared for into a care home environment but it is great to hear that the Belle Vue team have worked their magic and we too hope that you will soon be able to visit freely.

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Review from J C (Wife of Resident) published on 19 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff have been kind and helpful through the pandemic keeping the residents happy. I can't wait to see my husband in the usual way I've not seen him inside since March and missed our Golden Wedding Anniversary. I know we had to do it but it was hard. It was so hard for all the staff they were
so tired, they all have been brilliant.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for your lovely words and congratulations on your Golden Wedding Anniversary. I hope you are able to celebrate soon with your husband.

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Review from Alan T (Brother of Resident) published on 22 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister had a neurological disorder that affected her ability to walk and which became progressively worse. She was also diagnosed with Leukemia and Lymphoma and spent several weeks in hospital. After leaving hospital, she spent a short period in a care home before going to Belle Vue Care Home in
Sept 2019. The nursing staff at Belle Vue were excellent. I was informed immediately if there was any change in my sister's condition and what action was being taken. The care staff were sympathetic to my sister's condition and made time to chat and respond to her needs. An activities coordinator helped her maintain her interest in crafts. Unfortunately, her health deteriorated. She also caught COVID 19 and went into hospital. She survived and returned to Belle Vue but died some weeks later.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

I am sorry you have recently lost your sister. Thank you for taking the time to write such a positive review at what must be a difficult time for you.

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Review from B H (Husband of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Belle Vue is a lot better now than in previous years. Would be nice for residents on the dementia floor to be taken outside more. Personal care is good - baths could be more frequent. Food good.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for taking the time to write a review. I will share it with the Home Manager so she can address it. As you may know, we have now installed a fantastic spa bath and are having the gardens re-landscaped to make them accessible to all.

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Review from S K (Daughter of Resident) published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home with caring and compassionate carers. It's a home from home for mum and all the staff treat her with love and care even in difficult times. Food, activities and cleanliness are a very high standard and the bedrooms and ensuites like a hotel. Fantastic.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review. Thank you for taking the time to write it. I'm so pleased it feels like a home from home for your mum.

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Review from S M (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With Covid diagnosed for my mum, the care and support was outstanding (as always) not only for her but for me too. She has been there for almost 13 years and would not hesitate to recommend Belle Vue to anyone. I hope when my time comes to be looked after, I have a team like them.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for your lovely review. I'm glad your mum is doing so well.

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Review from Sue E (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can not thank Belle Vue staff enough for the last few months during this pandemic, as not being able to visit, they have put in place video messaging enabling our family to keep in touch. I would definitely recommend Belle Vue for a relative with dementia, they are caring for mum superbly as I know
she is not always easy.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for taking the time to write a review. These are difficult times but it's great to hear what a difference the team are making.

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Review from Gill G (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel completely confident that my dad receives the best care here at Belle Vue. The staff treat him like their own family, while I am not able to visit, and he can't use modern tech, Belle Vue are entirely reachable by phone, email and facebook. I can see how he is, as can relatives internationally.
Any concerns I have are answered promptly. I know the staff go above and beyond their duty of care. I am very happy that I have done the best I can for dad and I know he is happy, safe, well fed and cared for.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a lovely review, thank you so much. I'm glad your dad is happy.

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Review from F G (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was here for only two and a half week s during the outbreak of COVID-19, so we only saw her once in that time. The staff was exceptional, kind, and caring and very helpful in letting me know how Mum was. In her end of life and the last few days they kept us fully up to date with her care and
treatment and when we visited, treated her with dignity and kindness. I couldn't have wanted any better treatment than she got here. The staff is wonderful and complete gems!
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Thank you so much for taking the time to write this review at what must be a really difficult time. I'm sure the team will appreciate knowing what a difference they made.

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Review from Paul P (Son of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum uses this service which I found to be very good, the staff seem to be very person-centred and friendly, the activities they offer are fun and engaging while the care they receive is of top quality. The food on offer always looked appetising and I always feel welcome when I visit. During lockdown
the staff worked with me to arrange a video call on mums birthday where I enjoyed watching her open her presents, the organised a cake which is a nice touch. Overall the home seems well led with a friendly team of managers and I'm happy that my mum is there.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Great to hear a really positive review - I'm glad you are happy that your mum is at Belle Vue.

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Review from Donna C (Daughter of Resident) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Belle Vue since November 2018, she loves it. The staff are great. Mum takes part in activities, the food is wonderful and the decor of the home is lovely. It is way better than the home Mum was in before. I would recommend Belle Vue, I am very happy Mum is cared for very well. There
is a very good atmosphere. All the best.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for taking the time to write this lovely review - it is appreciated.

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Review from Walter (Son of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff have taken time to arrange a video call during what must be a very difficult and stressful time for them. For my mother to be able to see me even in the virtual world was fantastic, and to be able to see the reaction on her face when she saw me is priceless to me. Thank you to all the nursing
team and helpers who continue to provide support to all the residents whose needs must vary immensely.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for your review - it is indeed a busy time for all. I can just picture your mother's face when she saw you. I forgot that the medium we are now all using to stay in touch is not something many of their generation will have experienced before. How lovely.

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Review from Sarah K (Daughter of Resident) published on 5 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given by everyone in my experience has been excellent, staff are patient, loving and extremely supportive of my family, as well as mum, who has been a resident there for several years now. During this time, especially it is a huge comfort to know she’s in the best hands. Thank you, everyone,
from the bottom of our hearts.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for taking the time to write this lovely review. It's great to see that your family also feels well supported by the team. I'm glad to note that the care given, in your experience has been excellent. Thank you.

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Review from Suzanne P (Daughter of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum was moved to Belle Vue her health, happiness and well being has improved tenfold. My sisters and I cannot believe how happy she is now!
Every time we visit, the home is always clean, and there seems to be a good staff to resident ratio.
During this current climate, staff have been amazingly
helpful when we call to speak to mum. Staff are also ensuring residents are kept occupied, and nothing seems to be too much trouble.
My sisters and I cannot thank you all enough for keeping our mum safe and well.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review - it's great for team members to see how much they contribute not only to helping their residents live happy lives but also the wider families. It's lovely to read how happy your mum is.

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Review from Tina H (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been living at Belle Vue for 2 years. I can honestly say that each member of staff, past and present have been caring and kind to mum and myself. During this time there have been some difficult times but I have always felt supported. I am always made to feel welcome and feel I am greeted
as a friend when I visit Mum (but not at the moment!) The home is always clean, with good food. They work hard to create a home from home atmosphere with plenty of interesting activities they also have one to one sessions which Mum does enjoy. And at the moment it is nice to be able to video call Mum. The management team past and present are very open, supportive and kind. Thank you all so much for all you do especially in these really difficult times.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

What a wonderful review, many thanks for taking the time to write this. Belle Vue does give that sense of home and family. It is lovely for the team to be able to read what a difference they have made, not only to their residents but also the wider families.

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Review from Denis L (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean areas, proficient, competent and when challenged due to resources, extremely professional staff. Actions not only given to the patient but family too. Never-ending maintenance to all areas maintained every day for a safe environment, enabling my confidence with this home. Out of work hours
staff have made an effort and time to ask about the family, in my personal enhances the standards.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for taking the time to write this review.

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Review from Julie R (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Belle Vue is a welcoming care home when you arrive. Some staff, (carers), are more approachable than others on dementia care ward, which can make you feel uncomfortable when you need to ask for assistance for your loved one. The whole process of a close relative entering the care system is very distressing
for the family, so when people are understanding it makes you feel better.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home

Many thanks for your review. I'm sure it would be helpful to meet with the home manager to talk through any concerns you have. Supporting a friend or relative to move into care can be very distressing. It's good to read that you feel Belle Vue to be a welcoming care home when you arrive.

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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Belle Vue Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.795 for Belle Vue Care Home is calculated as follows: ( (250 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 283 Ratings = 4.795
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belle Vue Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (6)

Paula

Paula Melut

Job Title: Registered Home Manager Joined: 2018

Welcome to Belle Vue Care Home’s profile, have a look around, and meet the team if you have any questions about our services, please do not hesitate to get in touch.


A little about me; I’m Paula, a Registered Nurse, and Home Manager of Belle Vue Care Home. I was born in Romania and moved to the Southwest Coast of the UK in 2014. I began working for Harbour Healthcare in 2018 and can honestly say, I have never looked back. I work alongside a great team handpicked for their kind and caring natures. Each team member shows dedication, skill, and knowledge to care for our residents. We all receive thorough and ongoing training to provide an excellent standard of care, which makes me proud to be part of the Belle Vue Care Home Team.


I bring my ‘teacup chihuahua’ to work each day, she’s the best companion. She loves snuggles and cuddles and will happily spend all day curled up on an inviting lap! Her name is Ruby.


You will often see me with my sleeves rolled up attending to our residents. Caring and Nursing for people is my passion and spending time with the residents is something I take pride in every day.

Tina

Tina Bartin

Job Title: Deputy Home Manager

Hi, my name is Tina. I am the Deputy Home Manager at Belle Vue Care Home.

Sam

Sam Smith

Job Title: Unit Manager

Hi, my name is Sam. I am a Unit Manager at Belle Vue Care Home.

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Celia Barrett

Job Title: Administrator

Hi, my name is Celia. I am the Administrator at Belle Vue Care Home.

Babar

Babar Coughlin

Job Title: Receptionist

Hi, my name is Babar. I am one of the receptionists at Belle Vue Care Home.

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Andrew Forrow

Job Title: Receptionist Joined: 2023

Hi, my name is Andrew. I am one of the administrators at Belle Vue Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belle Vue Care Home to verify any information. View our terms and conditions. Belle Vue Care Home has an Enhanced Service - more info.