Belle Vue Care Home

8 Belle Vue Road, Paignton TQ4 6ER
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9.8 86 Reviews
  • Belle Vue Care Home, Paignton
Belle Vue Care Home is found in the coastal town of Paignton, a seaside town on the coast of Tor Bay in Devon. The Torbay area is a holiday destination known as the English Riviera.

Belle Vue Care Home is crafted to offer the finest in every aspect, from exceptional care and lovely accommodations to enchanting gardens, premium, tasty food, and engaging lifestyle activities. The home offers round-the-clock residential and nursing care for individuals with dementia in a secure and home-like setting.

The committed team, both skilled and empathetic, views each resident as an individual, which is evident in their personalised care approach. Equipped with the most recent care planning technology, the care team dedicates time to understand you, your family, and everything you hold dear.

Belle Vue has spacious communal areas for residents to sit and relax in, which are a perfect place for people to socialise and take part in activities but also offers quiet spaces for those who would like some peace and quiet.
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Care Provided by Belle Vue Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1550 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1550 – £1600
  • Self-Funded Nursing Dementia Care: £1550 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1550 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1550 – £1600

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Belle Vue Care Home to find out the exact price for your requirements.

Contact Belle Vue Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Belle Vue Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Paula Melut (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (3)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged; therefore, there are no restrictions or booking requirements to visit Belle Vue Care Home.

Parking

  • Belle Vue Care Home has a private car park with disabled parking bays, for people visiting the Home. There is no charge to use the cark park.


    Street parking adjacent to the Home but please ensure you follow any restrictions in place.

Belle Vue Care Home Reviews (86)

9.8

Belle Vue Care Home has a Review Score of 9.8 (9.781) out of 10, based on 30 reviews in the last 2 years.
Over all time Belle Vue Care Home has 86 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Belle Vue Care Home
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Total of 86, showing 41-60
Review from Rachel W (Daughter of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum moved into Belle Vue in June 2022. As a family, we visited several nursing homes and Belle Vue is without doubt head and shoulders above the rest. Staff are polite and welcoming, the home is spotlessly clean and the manager is fantastic, she has helped with settling Mum in, very quickly recognising
all of Mum's needs. Nothing is too much trouble. Communication is excellent which is so important when we, as a family, cannot be with Mum 24 hours a day. Thank you for all you do!
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review. Thank you so much for taking the time to write it. Communication is always key so it's great to read that it is excellent!
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Review from Karen H (Daughter of Resident) published on 10 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we visited five nursing homes while researching for the perfect nursing home for our mum. Belle Vue Care Home stood head and shoulders above them all. From that initial meeting to Mum's moving-in day and every day since we have been made to feel welcome and supported. The care and attention
Mum receives from every single Belle Vue team member are exemplary. The Belle Vue family is a fabulous family to belong to, whether you are a resident or a relative. Words cannot express how amazing the manager and her team are. The whole ethos of the home is excellent. We know as a family that if Mum could have picked her own nursing home, she would have picked Belle Vue.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for writing such a wonderful review encompassing the whole team. It is wonderful to read about the great care delivered not only to your mum but to you all as a wider family.
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Review from Roger H (Husband of Resident) published on 13 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good, caring community which is trying to improve and is succeeding.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you so much for taking the time to recognise the improvements at Belle Vue.
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Review from Samantha C (Daughter of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Belle Vue and its staff were amazing with Dad, helping us to celebrate Mum and Dad’s 50th wedding anniversary. Whilst not quite how they’d hoped they’d spend the occasion, Mum and Dad were treated superbly, and the staff went above and beyond to ensure our whole family were able to celebrate together.
After what has been an awful year, it was so lovely to come together and celebrate their lives together. Belle Vue’s manager was excellent at communicating with Mum and me over emails and in-person about how we could make plans.The manager organised a special room and outdoor space so that we could all be together. The grandchildren were even considered with the fab staff leaving them a tray of choccies and biscuits. It’s these little touches that really make the difference. The staff had also made a sign with their names on and decorated the room. Such care and compassion. We are so pleased that Dad is being so well looked after and that the care home support not just him but us, his family.
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Review from Sian T (Daughter of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our Mum was transferred to Belle Vue by Torbay hospital, and with COVID restrictions, we couldn't see mum for 4 days. The staff contacted us to find out mums needs and her preferences. Unfortunately, mum was identified as being at end of life, but we were able to stay with mum day and night, we are
three sisters and all mum wanted was her girls. We met an agency care assistant, who was shocked we were spending the night with mum, we promised mum she would not die alone. The next day she came in with home-cooked meals for us. This huge act of kindness made us realise that mum was being looked after by exceptional people and made a difficult time easier. On the second night we stayed, a male care assistant bought us comfortable armchairs. Mum was looked after with compassion, kindness and respect, she was spoken to in a gentle, friendly manner and her wishes were respected. We were also treated with great compassion. Belle Vue has changed our opinion of nursing homes.
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Review from S K (Daughter of Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum suffers from dementia and has settled in extremely well over the past year. Seems happy and settled.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you for taking the time to submit a review. It's great to read that your mum has settled in so well.
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Review from C A (Wife of Resident) published on 3 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of this home and staff. All the staff are passionate about their job and residents. So thankful to have my husband being cared for at Belle View.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you for taking the time to write such a lovely review. It's good to read what a good experience both yourself and your husband are experiencing.
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Review from J S (Partner of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I made visits on three successive days having come far, I was met and treated in a very friendly, efficient way by all the staff I met each day. I sensed a true caring attitude by the staff to the residents and to visitors and I feel relieved to know that my partner is in the best possible place for
the care she needs and deserves. Thank you.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your lovely review. I'm glad you were able to feel reassured by your visit.
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Review from J H (Wife of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I felt at peace and relaxed the first time I entered the reception area and it's not changed since visiting more. Thank you. I myself would certainly book myself in.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review. Thank you so much for sharing this .
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Review from Roger H (Husband of Resident) published on 16 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife went into Belle Vue in June 2020. I had been caring for her for many months but by June, she needed professional care that alas, I could not provide. The staff are excellent, very caring and kind and they have now become her second family. She now seems settled and happy at Belle Vue and the
only problem I have is visiting, as the care home must be careful. I hope vaccinations will soon be done so that contact visiting can take place again.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you so much for submitting a review. It is such a hard decision to move someone you love and have cared for into a care home environment but it is great to hear that the Belle Vue team have…read more
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Review from J C (Wife of Resident) published on 19 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff have been kind and helpful through the pandemic keeping the residents happy. I can't wait to see my husband in the usual way I've not seen him inside since March and missed our Golden Wedding Anniversary. I know we had to do it but it was hard. It was so hard for all the staff they were
so tired, they all have been brilliant.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you so much for your lovely words and congratulations on your Golden Wedding Anniversary. I hope you are able to celebrate soon with your husband.
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Review from Alan T (Brother of Resident) published on 22 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister had a neurological disorder that affected her ability to walk and which became progressively worse. She was also diagnosed with Leukemia and Lymphoma and spent several weeks in hospital. After leaving hospital, she spent a short period in a care home before going to Belle Vue Care Home in
Sept 2019. The nursing staff at Belle Vue were excellent. I was informed immediately if there was any change in my sister's condition and what action was being taken. The care staff were sympathetic to my sister's condition and made time to chat and respond to her needs. An activities coordinator helped her maintain her interest in crafts. Unfortunately, her health deteriorated. She also caught COVID 19 and went into hospital. She survived and returned to Belle Vue but died some weeks later.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
I am sorry you have recently lost your sister. Thank you for taking the time to write such a positive review at what must be a difficult time for you.
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Review from B H (Husband of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Belle Vue is a lot better now than in previous years. Would be nice for residents on the dementia floor to be taken outside more. Personal care is good - baths could be more frequent. Food good.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for taking the time to write a review. I will share it with the Home Manager so she can address it. As you may know, we have now installed a fantastic spa bath and are having the gardens…read more
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Review from S K (Daughter of Resident) published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home with caring and compassionate carers. It's a home from home for mum and all the staff treat her with love and care even in difficult times. Food, activities and cleanliness are a very high standard and the bedrooms and ensuites like a hotel. Fantastic.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a wonderful review. Thank you for taking the time to write it. I'm so pleased it feels like a home from home for your mum.
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Review from S M (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
With Covid diagnosed for my mum, the care and support was outstanding (as always) not only for her but for me too. She has been there for almost 13 years and would not hesitate to recommend Belle Vue to anyone. I hope when my time comes to be looked after, I have a team like them.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for your lovely review. I'm glad your mum is doing so well.
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Review from Sue E (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I can not thank Belle Vue staff enough for the last few months during this pandemic, as not being able to visit, they have put in place video messaging enabling our family to keep in touch. I would definitely recommend Belle Vue for a relative with dementia, they are caring for mum superbly as I know
she is not always easy.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for taking the time to write a review. These are difficult times but it's great to hear what a difference the team are making.
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Review from Gill G (Daughter of Resident) published on 20 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel completely confident that my dad receives the best care here at Belle Vue. The staff treat him like their own family, while I am not able to visit, and he can't use modern tech, Belle Vue are entirely reachable by phone, email and facebook. I can see how he is, as can relatives internationally.
Any concerns I have are answered promptly. I know the staff go above and beyond their duty of care. I am very happy that I have done the best I can for dad and I know he is happy, safe, well fed and cared for.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
What a lovely review, thank you so much. I'm glad your dad is happy.
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Review from F G (Daughter of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was here for only two and a half week s during the outbreak of COVID-19, so we only saw her once in that time. The staff was exceptional, kind, and caring and very helpful in letting me know how Mum was. In her end of life and the last few days they kept us fully up to date with her care and
treatment and when we visited, treated her with dignity and kindness. I couldn't have wanted any better treatment than she got here. The staff is wonderful and complete gems!
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Thank you so much for taking the time to write this review at what must be a really difficult time. I'm sure the team will appreciate knowing what a difference they made.
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Review from Paul P (Son of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum uses this service which I found to be very good, the staff seem to be very person-centred and friendly, the activities they offer are fun and engaging while the care they receive is of top quality. The food on offer always looked appetising and I always feel welcome when I visit. During lockdown
the staff worked with me to arrange a video call on mums birthday where I enjoyed watching her open her presents, the organised a cake which is a nice touch. Overall the home seems well led with a friendly team of managers and I'm happy that my mum is there.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Great to hear a really positive review - I'm glad you are happy that your mum is at Belle Vue.
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Review from Donna C (Daughter of Resident) published on 23 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Belle Vue since November 2018, she loves it. The staff are great. Mum takes part in activities, the food is wonderful and the decor of the home is lovely. It is way better than the home Mum was in before. I would recommend Belle Vue, I am very happy Mum is cared for very well. There
is a very good atmosphere. All the best.
Reply from Honor Keatley, Managing Director at Belle Vue Care Home
Many thanks for taking the time to write this lovely review - it is appreciated.
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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Belle Vue Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Belle Vue Care Home is calculated as follows: ( (299 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 351 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Belle Vue Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (5)

Tina

Tina Bartin

Job Title: Home Manager

Hi, my name is Tina. I am the Home Manager at Belle Vue Care Home.

No image found

Paul Antal

Job Title: Deputy Manager

Hi, my name is Paul, and I am the Deputy Manager here at Belle Vue Care Home

Sam

Sam Smith

Job Title: Unit Manager

Hi, my name is Sam. I am a Unit Manager at Belle Vue Care Home.

No image found

Celia Barrett

Job Title: Administrator

Hi, my name is Celia. I am the Administrator at Belle Vue Care Home.

No image found

Andrew Forrow

Job Title: Receptionist Joined: 2023

Hi, my name is Andrew. I am one of the administrators at Belle Vue Care Home.

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