Belle Vue Care Home

Excellent care home. They took great care of my friend right up to the end. The staff are great, staff wonderful. A very well run home cannot fault it, very impressed with all the events they carry out for the clients. A place full of smiles and laughter. Always someone to talk to if you are struggling.

Once again, I cannot thank them enough.

Thankfully my loved one is no longer a resident at Belle Vue and is now resident in a nursing home providing kindness, care, compassion and dignity to all the residents.

Once again, the staff excelled themselves, excellent Christmas Dinner and entertainment. The staff decorated the dining room, putting all the residents and their families around a large number of tables. A selection of non-alcoholic drinks was on offer, Farther Christmas gave out presents along with their family. The whole experience for the residents and their families was very festive.

Our relative moved to Belle Vue Care Home earlier this year and at the time she was very distressed, having viewed the home we felt it looked like a happy caring place. Fast forward a few months and wow! She is bright and alert, during my visit she was acknowledged by every passing staff member and she waved to them. She was very calm and visibly improved in her health and well being. It was so reassuring to see. Each staff member told me how well she was doing and you could hear the care and understanding in their voices. From the minute you enter the building it really is a home away from home but with all of the facilities required when 24 hour care is needed.

The staff were caring, compassionate, attentive, professional and kind. We were welcomed into a homely environment where we could visit as we wished. Thank you to the team.

I couldn't recommend Belle Vue highly enough. Mum's happy and extremely well cared for.

Thank you all for helping my mum live her best life possible.

Making the decision to place our gran in a home was the hardest one, especially during lockdown! However, it was the best decision we could have made in placing Gran at Belle Vue! The staff have supported us all, and most importantly our grampa with the transition and has helped in a vast improvement in our gran's health. She is able to wander to her heart's content which is all she ever wanted to do at home.

Kind regards from our family.

My mum has been in Belle Vue Care Home for the past 4 weeks. She was very anxious at first but thanks to the dedication, care, atmosphere and hard work of the staff, Mum has settled in very well and joined in on various activities the home offers. Food is catered for Mum's needs and every one of the staff is approachable and helpful. I can now feel rested knowing Mum is well looked after so big, big thank you to all the staff at Belle Vue. Keep up the great work.

Thank you all so much, I am very grateful for what you all do.

Lovely care home. Spotlessly clean with very caring lovely staff and management. Lots going on for those who need to be entertained.From what we saw the food looked very good, with appropriate portions and they were always keen to accommodate my mother's needs.

The nursing home has provided our mum with a wonderful and caring environment. The manager and staff are amazing, so caring and kind. They provided wonderful care for her, for the last 2 years of her life, sensitive, kind and professional end-of-life care. We are so grateful for their care and attention. She was very happy there and the staff all loved her so that was a great comfort to us as a family. Highly recommend this wonderful nursing home

My wife has been in Belle Vue Care Home since the beginning of July. I have found the home very clean and well-managed. The staff are very friendly, helpful and caring. I would not hesitate in recommending to others Belle Vue for their relatives to be cared for.

Our mum moved into Belle Vue in June 2022. As a family, we visited several nursing homes and Belle Vue is without doubt head and shoulders above the rest. Staff are polite and welcoming, the home is spotlessly clean and the manager is fantastic, she has helped with settling Mum in, very quickly recognising all of Mum's needs. Nothing is too much trouble. Communication is excellent which is so important when we, as a family, cannot be with Mum 24 hours a day. Thank you for all you do!

As a family, we visited five nursing homes while researching for the perfect nursing home for our mum. Belle Vue Care Home stood head and shoulders above them all. From that initial meeting to Mum's moving-in day and every day since we have been made to feel welcome and supported. The care and attention Mum receives from every single Belle Vue team member are exemplary. The Belle Vue family is a fabulous family to belong to, whether you are a resident or a relative. Words cannot express how amazing the manager and her team are. The whole ethos of the home is excellent. We know as a family that if Mum could have picked her own nursing home, she would have picked Belle Vue.

A good, caring community which is trying to improve and is succeeding.

Belle Vue and its staff were amazing with Dad, helping us to celebrate Mum and Dad’s 50th wedding anniversary. Whilst not quite how they’d hoped they’d spend the occasion, Mum and Dad were treated superbly, and the staff went above and beyond to ensure our whole family were able to celebrate together. After what has been an awful year, it was so lovely to come together and celebrate their lives together. Belle Vue’s manager was excellent at communicating with Mum and me over emails and in-person about how we could make plans.The manager organised a special room and outdoor space so that we could all be together. The grandchildren were even considered with the fab staff leaving them a tray of choccies and biscuits. It’s these little touches that really make the difference. The staff had also made a sign with their names on and decorated the room. Such care and compassion. We are so pleased that Dad is being so well looked after and that the care home support not just him but us, his family.

Our Mum was transferred to Belle Vue by Torbay hospital, and with COVID restrictions, we couldn't see mum for 4 days. The staff contacted us to find out mums needs and her preferences. Unfortunately, mum was identified as being at end of life, but we were able to stay with mum day and night, we are three sisters and all mum wanted was her girls. We met an agency care assistant, who was shocked we were spending the night with mum, we promised mum she would not die alone. The next day she came in with home-cooked meals for us. This huge act of kindness made us realise that mum was being looked after by exceptional people and made a difficult time easier. On the second night we stayed, a male care assistant bought us comfortable armchairs. Mum was looked after with compassion, kindness and respect, she was spoken to in a gentle, friendly manner and her wishes were respected. We were also treated with great compassion. Belle Vue has changed our opinion of nursing homes.