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Hill House Nursing Home

Park Avenue, Brixham, Devon TQ5 0DT
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Everyone is treated with dignity and respectV A(Daughter of Resident/Service User)
Hill House Nursing Home, Brixham
Outstanding is the level of professionalismJennie W(Civil Partner of Resident/Service User)
Hill House Nursing Home, Brixham
very loving staffA M(Sister of Resident/Service User)
Hill House Nursing Home, Brixham

Hill House Nursing home has been providing excellent care and supporting residents since it opened in 1965. Most of the bedrooms are en-suite and located in a bright purpose built extension. Part of the home dates from the 14th century with exposed beams, inglenook fireplaces and is steeped in character.

Hill House ensures that residents have all their home comforts and receive outstanding care from the highly skilled nursing, caring and...  

Care Provided by Hill House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,220 - £1,240£1,220 - £1,240
Residential Dementia Care£1,427 - £1,600£1,427 - £1,600
Nursing Care£1,330 - £1,450£1,330 - £1,450
Nursing Dementia Care£1,427 - £1,600£1,427 - £1,600

Everything is included except podiatry , hairdressing services, Dental services, hearing services and opticians.

Contact Hill House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Carol Ashmore(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (32)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors welcome at any time, please check with the homes before attending in case the individual being visited might be otherwise engaged.

Parking

  • Big private car park at the front of the building

Hill House Nursing Home Reviews (72)

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9.6

Hill House Nursing Home has a Review Score of 9.6 (9.596) out of 10, based on 23 reviews in the last 2 years. Over all time Hill House Nursing Home has 72 reviews.

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Review from Paula C (Daughter-in-law of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

We visit his mother every week and do crosswords to stimulate her. She is very good with words + crosswords. We appreciate the efforts of the staff to help the residents. It is good that there are entertainers and activities and we can visit the Hill House website to view the entertainers of the day and see the enjoyment of the residents.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for your review and lovely comments

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Review from S T (Daughter of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

Very happy with the place, Staff are always friendly and helpful. The entertainment staff are brilliant, great with the residents and always make sure the residents are well entertained. Always happy and so friendly. The manager is always so helpful if there is ever any problems.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to review our serviceand for your lovely comments.

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Review from S H (Respite Resident) published on 27 July 2026 Submitted via Postal Card
Overall Experience

I never expected to be in care for this length of time. I am trying to deal with this as best as I can. My loss of mobility and independence is difficult to come to terms with. The staff at Hill House help keep me focused and included in their group.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to complete a review - I will share your comments with the team.

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Review from R B (Wife of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

I have found Hill House a very caring and pleasant place for my husband. The staff are very pleasant and extremely kind to their residents. Any complaints are dealt with immediately and efficiently and the management staff are very approachable. The food and general cleaning are excellent. The entertainments that are laid on are most appreciated.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for your lovely review I will ensure the staff are made aware of your comments

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Review from Kay C (Wife of Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience
Settled in well, after initial time getting used to everything.

He enjoys entertainment and all the chats with staff. He loves the girls & telling his jokes.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to review our service.

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Review from Anne W (Respite Resident) published on 22 July 2026 Submitted via Postal Card
Overall Experience

This is second time here. In for 2 weeks rest bite, was in hospital and asked if I could come back as I had a really good experience last time (2024)

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for your review and youre always welcome back

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Review from J M (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

mum was treated with utmost dignity and respect throughout her stay at Hill House. Staff went over and above to help both family and mum.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you very much for taking the time to review our service and for your lovely review

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Review from Jeff M (Son-in-law of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience
Mum was cared for at Hill House for the last 10 days of her life as we could no longer cope at home. We could not have asked for more.
She was looked after with great care, dignity and compassion. Mum took a couple of days to adjust to her surroundings but did so and commented just how kind and caring all the staff were. She was washed and changed daily, had her hair looking nice and even her nails painted which brought a smile to her face.

We only wish we had taken her to Hill House earlier than we did.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for taking the time at such a sad time and for your lovely reviiew, I am so glad that the extraordinary EOL care that my team delivers enabled Ann and yourselves to experience a good death. I will share this with the team.

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Review from C H (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card
Overall Experience

After suffering a stroke, my father was afraid to go home. He wanted to go to Hill House because he knew he would be safe and well cared for there. His late wife, my mother, received excellent care during the last years of her life at Hill House, and he quality of life was greatly improved. Once again, Hill House provided excellent care for my father. My family and I are extremely grateful. Hill House feels like home away from home, and the staff feel like an extended family. They are kind, caring, and welcoming. Thanks to all at Hill House for the amazing work that you do!

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for your lovely review and kind words, we feel as a team absolutely priviledged to care for your father as we did your mother. I will share your review with the team.

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Review from T D (Son of Resident) published on 15 December 2025 Submitted via Postal Card
Overall Experience

My experience of Hill House Nursing Home was a very pleasant one. Very clean and tidy and well cared for residents. Staff all very nice and cheerful. Seems to me to be a very well-run nursing home, giving the older people a well cared for and pleasant life in their old age.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for taking the tme to review our service and for your kind appraisal of our service.

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Review from Sophie T (Granddaughter of Resident) published on 1 October 2025 Submitted via Postal Card
Overall Experience

I came to visit my nan - Shirley. Her personal care was done with dignity, immaculately clean and dressed. Julie made us welcome, her and Holly very professional and make the residents feel special and truly loved. Lovely to see the memory books, special touches with decor (autumnal/Halloween), soft furnishings. Drinks/snacks plentiful & offered regularly. Daily activities/entertainment to a very high standard. Extremely clean throughout communal areas & Nan's bedroom. Safety is second to non - very important with residents. Beautiful outside area/enclosed for security. Our minds are at ease knowing Nan is well looked after. Thank you all.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for this wonderful review especially for taking the time at such a time of personal sadness for you and your family. I will ensure this is feedbck to the team.

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Review from Nigel C (Son of Resident) published on 5 September 2025 Submitted via Website
Overall Experience
Would just like to say thanks to all the staff for their support and the care they give to my father. The home is clean and well maintained and there is every effort made to make it a home from home.
The staff are always very welcoming and any enquiries or problems are dealt with promptly.
I gave been kept informed of my father's health regularly.

Many thanks.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to review our servce, the review will be fedback to the team

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Review from Margaret B (Wife of Resident) published on 2 September 2025 Submitted via Postal Card
Overall Experience

Excellent.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to review our service and for your wonderful review, I will share with the team.

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Review from Lee E (Son of Resident) published on 20 August 2025 Submitted via Postal Card
Overall Experience
I have found the care staff and management brilliant over the past 4 months.

My mum arrived for a rest and decided to stay permanent. The care is good and nothing is too much trouble. Just sometimes looks under staffed.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for your review, I will ensure your comment are conveyed to the team. I am happy to discuss your staffing level observation at your convenience.

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Review from John C (Son of Resident) published on 13 August 2025 Submitted via Postal Card
Overall Experience

My mother has settled very well at Hill House after her reluctance to go into care, she is now very happy. The staff are very efficient and attentive to look after her needs. We always feel welcomed by staff and there is a family atmosphere to help us feel at home. We have no worries and are very grateful. Thank you.

Reply from Marta Broyd, Director at Hill House Nursing Home

Thank you very much for your lovely review and kind words, we will pass it on to the team

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Review from Andrea M (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card
Overall Experience

My mother has been a resident at Hill House for over a year and recently passed away. She has received such wonderful care from the staff at Hill House and they made her final months with us so much more comfortable for her. I have been so impressed by all the stimulating social experiences like the musicians and pets. The staff have been so caring and welcoming.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank You for your lovely review, your mother was a delight and a privilege to have had the pleasure to care for. I will ensure your review is shared with the team.

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Review from L J (Daughter of Resident) published on 11 October 2024 Submitted via Website
Overall Experience

My father spent 5-6 weeks here and would definitely not recommend this home to any loved ones or friends. Always understaffed, management is awful! The actual care team (nurses, carer assistants) are lovely people, they just can't manage the workload. The rooms are adequate and the food is okay, but that's the only real positive thing I can say. More of a business than an actual "care" home in our opinion so definitely avoid if you can.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for taking the time to review our service, even though it's disheartening & has personally saddened me. I would like to address your concerns regarding staffing levels. We use a dependency tool reviewed weekly by our Director and daily by me. Our staffing adjusts based on residents'...  

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No Rating
Review from Lee H (Resident / Service User) published on 11 October 2024 Submitted via Postal Card
Overall Experience

The moment I was received, the welcoming was very warm. I settled immediately into my room. Ample room and lovely window view. The staff were outstanding and nothing was too much for me to ask. Everything, and I mean everything was done with great alacrity and sincerity. The food was "fantastic" home-cooked, and the care put into the daily bakes "wow", superb food. All in all, I would like to give a big thank you to all of the team. Keep it up.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you for your lovely comments and for taking the time to review our service. I am delighted you had such a good experience at Hill House. I will ensure the staff are aware of your feedback.

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Review from M S (Wife of Resident) published on 2 October 2024 Submitted via Postal Card
Overall Experience
The staff are wonderful, friendly, caring, and supportive. They work very hard although I feel they could do with more staff, sometimes they are all so rushed!
The food is very good, well cooked but served cold at times.
Overall I would recommend this home to friends and family.

I spend at least 4 hours every day to help feed my husband and do his personal care (shaving, cleaning nails and teeth).

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

I look forward to the opportunity to explore your reasoning regarding some of the scoring and see how we can do better in the future. Staffing levels are to dependency levels of residents and continually monitored, there are days when unfortunately we have unexpected occurrences thrown into the mix that put the team behind. Thank you for taking the time to complete a review.

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Review from Helen C (Wife of Resident) published on 1 October 2024 Submitted via Postal Card
Overall Experience

My husband has been a resident in Hill House Nursing Home for just over two years. My family and I are completely satisfied with the care he has been (an still is) receiving. All the staff are lovely and the home is always clean and well-run. As visitors, we always feel welcome and I truly believe he could not be better off anywhere else.

Reply from Carol Ashmore, Registered Manager at Hill House Nursing Home

Thank you so much for your complimentary review. I will share your comments with the team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 May 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 27 July 2026

single room

News (0) & Events (0)

News

There are no news items for Hill House Nursing Home.

Upcoming Events

There are no upcoming events for Hill House Nursing Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Hill House Nursing Home.

Meet the Team (2)

Tracy Lowe
Tracy LoweJob Title:Finance ManagerJoined: 2000

Tracy has worked for the company for over 24 years under different owners. She started as an office assistant and worked her way up to company secretary. Once the company was bought in May 2019 she started her new role as Finance Manager.

Marta Broyd
Marta BroydJob Title:DirectorJoined: 2019
I have worked in Social Care for over 19 years, working my way up from support workers.

I have been with Human Touch Group for 5 years, in the past I have been a trouble-shooter / turnaround specialist for care homes to achieve a good CQC rating.

Frequently Asked Questions about Hill House Nursing Home

What types of Care is Hill House Nursing Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hill House Nursing Home have?

There are 41 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Hill House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hill House Nursing Home to the centre of Brixham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill House Nursing Home to verify any information. View our terms and conditions. Hill House Nursing Home has an Enhanced Service -more info.