Abbey View Nursing & Residential Home

Fairfield, Bristol Road, Sherborne DT9 4HG
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9.8 91 Reviews
  • Abbey View Nursing & Residential Home, Sherborne
Abbey View is ideally located in the historic English country town of Sherborne and is only a few minutes walk from the abbey, the old town and its amenities. Abbey View offers tasteful comfort in a warm and friendly setting.

From the welcoming reception area to the spacious lounges and dining room at Abbey View the comfort of residents is paramount.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The fully equipped hairdressing salon is a favourite with the ladies and the garden area is popular for a gentle walk. A variety of specialist bathrooms including the luxury of a hydrotherapy bath are available for the residents to enjoy.

Together with excellent care and health-related services, Abbey View residents enjoy a wide range of activities and themed days organised by the owners to make for an enjoyable day-to-day lifestyle.
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Care Provided by Abbey View Nursing & Residential Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1376
The price(s) shown are provided by the care home. Contact Abbey View Nursing & Residential Home for full pricing details and T&Cs.

Contact Abbey View Nursing & Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Abbey View Nursing & Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Elena Barna (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • There are no specific visiting hours at Abbey View; all that is asked is that you let the home know you are in the building by signing in on the iPad in Reception. If you are visiting outside of Reception hours, ring the bell and a member of the team will assist you.

Parking

  • Parking is available on site at Abbey View, and all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be reserved.

Abbey View Nursing & Residential Home Reviews (91)

9.8

Abbey View Nursing & Residential Home has a Review Score of 9.8 (9.831) out of 10, based on 17 reviews in the last 2 years.
Over all time Abbey View Nursing & Residential Home has 91 reviews.

Overall Experience
  • 81
  • 10
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Date Published
  • 91
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Reviewer Connection to Abbey View Nursing & Residential Home
  • 27
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  • 5
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Total of 91, showing 61-80
Review from Valerie C (Resident) published on 24 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think the home is excellent, awaiting a larger room upstairs to become available to accommodate my furniture from my home. I have a special dietary requirement and the home has adapted the food to meet my needs.
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Review from Philippa D (Partner of Resident) published on 2 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Abbey View is a really excellent home and it rightly enjoys a superb reputation from my family and friends who have had parents residing here in the recent past.
My partner is so much happier here than in his previous home which was good. Staff are so helpful and food much tastier and more appetising.
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Review from L L (Daughter of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff have been very welcoming to my father and to me. I have found staff to be knowledgeable and professional. Staff know my father by name and have been very attentive to his needs. He is safe and secure and has very quickly settled.
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Review from Bill M (Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and very friendly atmosphere.
Reply from Elaine Farrer, Operations Director at Abbey View Nursing & Residential HomeThank you for your review and likelihood to recommend the home. I understand that during your recent stay you requested a room with an en-suite shower which we were unable to provide at the time due to none of these bedrooms being available. However, you otherwise found your room comfortable. We hope you choose to stay at Abbey View again in the future and, depending on capacity, we hope to meet your bedroom requests.
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Review from Stella E (Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This place is fine, because I am not more enthusiastic is entirely my fault, as I prefer to be independent and cannot be.
Reply from Elaine Farrer, Operations Director at Abbey View Nursing & Residential HomeThank you for your review and your likelihood to recommend the home. I understand that since this review you have clarified to our home chef that you rated Food & Drink as ‘Satisfactory’ as you felt you had no negative comments, and have since described the food as delicious and beautifully presented. I am also aware that you have enjoyed activities within our home, however capacity on a recent minibus trip meant you were unable to attend. Our activities are happy to accommodate to your needs to ensure you can enjoy a wide variety of activities.
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Review from June F (Respite Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here having fractured my 2nd hip. Was in hospital for 10 days. I have had very good care. The food is excellent I have a nice room with a good view over the garden and people coming and going. I am lucky with this. Also, they have been very good about my lactose-free diet.
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Review from Mary G (Respite Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My week's respite stay here has been very pleasant. Everybody has been most friendly and I hope to come again in the near future. Owing to osteoarthritis in the spine and the rotten unforgiving mattress my sleeping has been disappointing but all other aspects of my stay have been excellent.
Reply from natalie Alexander, Marketing at Abbey View Nursing & Residential HomeThank you for your recent review and the likelihood that you would recommended Abbey View. In view of your comment above, our home manager will be in touch with you shortly.
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Review from David P (Brother of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An outstanding residential home. Brilliant management, constantly positive and cheerful and efficient staff.
The daily menu is mouth-watering and food delicious.
An excellently organised entertainment programme.
After three years of visiting almost daily, it is hard to find fault with staff who are
genuinely concerned about care and cleanliness.
Everyone outside the home believes it is the best and hope a bed is available when they have need.
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Review from Hetty L (Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and home excellent.
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Review from David C (Son of Resident) published on 13 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I can say is that since my father has been in the home, he has improved in health and happiness and is now very content. From the visits I have made, cannot find any complaints. The home is staffed by caring and lovely people and this runs from the management to the cleaning staff, so only praise.
When it's my time, it's the place I would be happy in.
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Review from T S (Resident) published on 20 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service.
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Review from M P (Daughter of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is happy at Abbey View. It took him a while to settle in. The staff are wonderful and we cannot fault anything at this home.
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Review from Rosemary L (Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was taken to Abbey View on the 1st October. Several months earlier I had had cellulitis, although this painful infection had gone it had left my leg in bad condition. We rang for a place at another home but they were full up so suggested Abbey View. They could take me straight away, so 2 days later
I was a resident at Abbey View.
We arrived to a welcoming group and the manager was lovely, I ate tasty tea cakes as I was so hungry.
The caring nurses are excellent, nothing was too much trouble but they sometimes took rather a long time to complete a task. They all seem happy and smiled at me often. A happy home.
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Review from Bridget M J (Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy here and everyone is very kind and helpful. The food is always delicious.
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Review from S B (Daughter of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is cared for with great kindness and thoughtfulness and her individual needs are always catered for. The professionalism of the staff is outstanding and their high standards and attention to detail are always noted. She is very happy living here - she feels safe and secure and enjoys the interaction
with the staff. The food is superb. She often says it is like coming to a good hotel. Considering how resistant she was to come into a care home I am delighted how happy and well cared for she is.
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Review from Patrick R (Regular Volunteer) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit Abbey View it feels like entering a real home, friendly, bright, cheerful. The staff are so helpful and caring. They make me feel welcome.
All the rooms are beautiful. The activities are interesting. The residents I visit are full of compliments for the care they receive. I would like
to come and live here one day.
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Review from Valerie L (Resident) assisted by family/friend published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was very comfortable and enjoyable respite stay.


I enjoyed the food and company. All the staff were very caring and excellent. Very enjoyable varied activities.

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Review from S B (Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here in October 2016 it has taken a long time to settle due to having to give up my home and my much loved 12-year-old cat, he has now settled in a new home so I feel happier. The highlight of my week is out in the minibus which is the thing I really look forward too.
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Review from A Y (Sister of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall ambience is excellent. All staff are competent, caring and friendly.
I know my sister is well looked after.
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Review from J A (Friend of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting to see a resident every day for a week.
It is home from home - all residents are happy and taken great care of.
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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Abbey View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Abbey View Nursing & Residential Home is calculated as follows: ( (184 Excellents x 5) + (19 Goods x 4) ) ÷ 203 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Abbey View Nursing & Residential Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Elena

Elena Barna

Job Title: Home Manager

Elena leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Becco

Becco Joff Thomas

Job Title: Clinical Lead

Becco is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

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