Abbey View Nursing & Residential Home

Fairfield, Bristol Road, Sherborne DT9 4HG
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9.9 80 Reviews
  • Abbey View Nursing & Residential Home, Sherborne
Abbey View is ideally located in the historic English country town of Sherborne and is only a few minutes walk from the abbey, the old town and its amenities. Abbey View offers tasteful comfort in a warm and friendly setting.

From the welcoming reception area to the spacious lounges and dining room at Abbey View the comfort of residents is paramount.

Residents enjoy companionship and can join in with singing, music, exercise and arts and crafts sessions. There is the opportunity for gentle gardening activities in the summer sunshine, and there is a busy pen pal scheme.
The home is registered for nursing care and staffed by dedicated nurses and health care professionals with extensive experience in caring for age-related conditions and fully trained in infection control.

The fully equipped hairdressing salon is a favourite with the ladies and the garden area is popular for a gentle walk. A variety of specialist bathrooms including the luxury of a hydrotherapy bath are available for the residents to enjoy.

Together with excellent care and health-related services, Abbey View residents enjoy a wide range of activities and themed days organised by the owners to make for an enjoyable day-to-day lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1309

These prices are only a guideline, please contact Abbey View Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Elena Barna (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (52)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • At Abbey View, there are no specific visiting hours, all that is asked is that you let the home know you are in the building by signing in on the Ipad in Reception, if outside of Reception hours, just ring the bell and a member of staff will enable your visit.

Parking

  • Parking is available on site at Abbey View, all visitor parking is clearly marked. When coming to view the home, please get in touch and a space can be saved.

Abbey View Nursing & Residential Home Reviews (80)

9.9

Abbey View Nursing & Residential Home has a Review Score of 9.9 (9.878) out of 10, based on 13 reviews in the last 2 years.
Over all time Abbey View Nursing & Residential Home has 80 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Abbey View Nursing & Residential Home
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Total of 80, showing 61-80
Review from M P (Daughter of Resident) published on 18 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is happy at Abbey View. It took him a while to settle in. The staff are wonderful and we cannot fault anything at this home.
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Review from Rosemary L (Resident) published on 7 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was taken to Abbey View on the 1st October. Several months earlier I had had cellulitis, although this painful infection had gone it had left my leg in bad condition. We rang for a place at another home but they were full up so suggested Abbey View. They could take me straight away, so 2 days later
I was a resident at Abbey View.
We arrived to a welcoming group and the manager was lovely, I ate tasty tea cakes as I was so hungry.
The caring nurses are excellent, nothing was too much trouble but they sometimes took rather a long time to complete a task. They all seem happy and smiled at me often. A happy home.
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Review from Bridget M J (Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy here and everyone is very kind and helpful. The food is always delicious.
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Review from S B (Daughter of Resident) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is cared for with great kindness and thoughtfulness and her individual needs are always catered for. The professionalism of the staff is outstanding and their high standards and attention to detail are always noted. She is very happy living here - she feels safe and secure and enjoys the interaction
with the staff. The food is superb. She often says it is like coming to a good hotel. Considering how resistant she was to come into a care home I am delighted how happy and well cared for she is.
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Review from Patrick R (Regular Volunteer) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit Abbey View it feels like entering a real home, friendly, bright, cheerful. The staff are so helpful and caring. They make me feel welcome.
All the rooms are beautiful. The activities are interesting. The residents I visit are full of compliments for the care they receive. I would like
to come and live here one day.
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Review from Valerie L (Resident) assisted by family/friend published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was very comfortable and enjoyable respite stay.


I enjoyed the food and company. All the staff were very caring and excellent. Very enjoyable varied activities.

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Review from S B (Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came here in October 2016 it has taken a long time to settle due to having to give up my home and my much loved 12-year-old cat, he has now settled in a new home so I feel happier. The highlight of my week is out in the minibus which is the thing I really look forward too.
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Review from A Y (Sister of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall ambience is excellent. All staff are competent, caring and friendly.
I know my sister is well looked after.
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Review from J A (Friend of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting to see a resident every day for a week.
It is home from home - all residents are happy and taken great care of.
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Review from S B (Daughter of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother was only in the home for 6/8 weeks and in that time she was treated with great care and dignity. Nothing was too much for the staff especially in their patience and the time they spent reassuring my sister and myself. We couldn't have asked for a better ending for our beloved mother.
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Review from Elespeth C (Daughter of Resident) published on 16 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has the most amazing support at Abbey View. All the staff are compassionate and caring. He is treated with the utmost respect and dignity at all times. I feel that everyone knows him and understands his needs as well as his preferences. Hospital visits have been organised for him with appropriate
transport. Suitable carers for him and where multi-appointments have been required, they have liaised with the hospital to consolidate them where possible. I have always been kept informed and encouraged to go with dad where necessary. Meals have been served to us both early and late as necessary. His sister, a more recent resident, has been treated in an equally similar way. Her health has improved beyond our expectations and she is really able to enjoy life again. She has also had continuity of care with her pre-existing medical needs. Minibus trips are a great success and where dad has missed several consecutively, was given priority. I, as a daughter and niece, I have had nothing but support and guidance from Marton and the medical staff with things being explained so I can also help dad and aunt.
I am made to feel like one of the "Abbey View Family"
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Review from Ramona H (Resident) assisted by family/friend published on 12 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy and comfortable. I feel safe and looked after.
If I feel depressed, I think it is just the situation of having left my home of 60 years in a village I loved. The on whole, I am a glass half full person.
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Review from Linda P (Niece of Resident) published on 12 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt decided she could not stay in her own home after a series of falls.
My Sister-in-law and I spent some time looking at care homes in Yeovil and the surrounding area.
Abbey View had just been refurbished and looks splendid. We liked the staff and were shown around. Everything looked clean and
the interior design was excellent.
We wanted the best for aunty, somewhere she could be happy and comfortable. Abbey View ticked all the boxes! Staff are always cherry and ready to help, nothing is too much trouble and aunty is "happy"! So we are too.
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Review from M G (Resident) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been one of kindness and a caring attitude by all members of staff. From carers to information staff, to assistants of all branches.
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Review from Jennifer F (Resident) assisted by family/friend published on 10 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am able to socialise if I wish or be in my room if I want privacy and my own company. I am able to receive guests whenever I wish. I think the mattress I have makes me rather hot at night.
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Review from David B (Son of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, attentive, always a smile. Very good at keeping relatives updated with situations. Very well run. If they want to get involved very good social activities.
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Review from Angela M (Daughter of Resident) published on 27 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Abbey View last year when her previous nursing home was closed unexpectedly. Initially we had a few issues regarding her care and well being but after a meeting with the Manageress these were quickly resolved.
To date my mother's health has improved .
I am impressed with the care
taken over my mother in her appearance. Clothes match , hair beautifully put up in a bun (as she would do herself if able) a touch of make up. She looks like her old self.
My mother has become more sociable, joining in with activities the home offers. I particularly like the musical entertainment and miss the Big Scrabble that was a regular event (sadly not played anymore due to illness.
When I leave after visiting my mother I feel happy knowing that in the absence of her family she is being well looked after.
Thank you .
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Review from Sarah C (Daughter of Resident) published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my father in Abbey View every day for the past 7 months. He had moved here after 2 1/2 years living with us. We thought the staff were just amazing and that includes everyone who had contact with us as a family. Both my parents have been residents at different times and on both occasions
we have had nothing but praise and admiration for the genuine care and attention to details given to my parents. All I can finish with is a messaged of deep gratitude and thanks for making his last months so valuable. Thank you.
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Review from Thelma B (Wife of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved to the above home when the home he was in closed at the end of November. My husband was made very welcome and comfortable at Abbey View, and I couldn't praise them enough. Sadly my husband passed away on the 29th January, he was paralysed down one side and was unable to speak. I really
felt he missed his old home where he had lived for nearly five years. Nevertheless, I am sure there were some good days at Abbey View, despite new faces everyday and his inability to converse with them. My advice is don't close a home unless it is really necessary.
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Review from Brenda C (Daughter of Resident) published on 22 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident in Abbey View for nearly a year now, and we are all extremely pleased with her care. She settled in to Abbey View very quickly, and it is definitely “peace of mind” for me and my sister to know that Mum is being so well cared for.
The staff are always willing to help and
to advise, and nothing is too much trouble for them – we never feel that we are being a “nuisance”. All of the staff are always very polite, friendly, thoughtful and caring. They work quickly, but very efficiently – and they treat Mum with great respect and dignity.
I always find Abbey View to be extremely clean and tidy. It has become like a second home to me, Mum and the rest of our family. And a lot of the staff have become our friends. I have already recommended Abbey View to other families, and will continue to do so.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Abbey View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Abbey View Nursing & Residential Home is calculated as follows: ( (138 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbey View Nursing & Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Sep 2023

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Elena

Elena Barna

Job Title: Home Manager

Elena leads the team and is ultimately responsible for every aspect of life in the home, ensuring the highest standards of care and service are delivered. Her door is always open if you have any questions or queries.

Becco

Becco Joff Thomas

Job Title: Clinical Lead

Becco is responsible for leading the team of registered nurses and carers to meet the individual needs of the resident, through the delivery of consistently high levels of clinical care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey View Nursing & Residential Home to verify any information. View our terms and conditions. Abbey View Nursing & Residential Home has an Enhanced Service - more info.